# Compare 8am MyCase vs Smokeball 2026 | Capterra > Unsure of what to choose? Check Capterra to compare 8am MyCase and Smokeball based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/115613-133656/MyCase-vs-Smokeball --- # 8am MyCase vs Smokeball Features and Cost Comparison Last updated April 21st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: 8am MyCaseSmokeball2/4 selected [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.6 (788)](https://www.capterra.com/p/115613/MyCase/reviews/) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.8 (358)](https://www.capterra.com/p/133656/Smokeball/reviews/) [## 8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.6 (788)](https://www.capterra.com/p/115613/MyCase/reviews/) Starting Price $49.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment CA Based on [788 reviews](#user-reviews) Positive 727 Neutral 33 Negative 28 [## Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.8 (358)](https://www.capterra.com/p/133656/Smokeball/reviews/) Starting Price $49.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment BA MB JT Based on [358 reviews](#user-reviews) Positive 345 Neutral 6 Negative 7 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,354 reviews from law practice management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 86%Fit Feature ratings Legal Case Management 4.7 Billing & Invoicing 4.5 Time Tracking 4.6 Document Management 4.2 Trust Accounting 4.2 83%Fit High performer Feature ratings Legal Case Management 4.7 Billing & Invoicing 4.4 Time Tracking 4.6 Document Management 4.7 Trust Accounting 4.3 User satisfaction User satisfaction 4.6 User reviews[788](https://www.capterra.com/p/115613/MyCase/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.6 User satisfaction 4.8 User reviews[358](https://www.capterra.com/p/133656/Smokeball/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.7 Price starts from Price starts from $49Per User, Per Month - Free version - Free trial Price starts from $49Per User, Per Month - Free version - Free trial Best for Best for 8am MyCase is a legal practice management solution built for attorneys and legal professional at small to mid-sized law firms in the US and Canada. Best for Designed for law firms based in the United States that practice in family law, personal injury, real estate, estate planning, litigation, business sale & purchase, criminal law, and more. ## User reviews Pros & cons CA Comfort A. HR Manager > "It centralizes client communication, document handling, case tracking, and invoicing in one platform." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031025) AD Alexandra D. Paralegal > "The only con I have found is that if there are folders in the documents tab we cannot just have it list all the documents without the folder for a..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7038660) MN Murray N. Attorney > "It helps me manage every aspect of my case management from billing, staying in touch with clients, and scheduling." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042743) CA Comfort A. HR Manager > "What I liked least about MyCase is the lack of flexibility in sending bulk messages to a specific group of clients within a case." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031025) RN Richard N. Partner > "It has allowed me to operate and grow my law firm while ensuring a relatively painless experience for my clients through Mycase payments and the..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7028931) NS Niccole S. Paralegal > "I don't enjoy having to reconcile Affirm payments manually, as the option is offered through a specific invoice. If someone applies for the loan,..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826139) EP Elisa P. Attorney > "It is a full case management program that makes sense economically for a solo practitioner, organizes my time and billing and easily creates..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6807090) Joseph O. Attorney-at-Law > "I was given an initial discount to sign up, but that disappeared after my first year, even though I was told it would continue. While this may..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7056137) EP Elisa P. Attorney > "I also like the tracking feature of the types of cases I am opening so I can easily see how many active cases I have, and in what practice areas." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6807090) AP Angel P. Receptionist > "Sometimes the system ran a bit slow when handling multiple cases or large files, which could interrupt workflow." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977) JC James C. Managing Partner > "MyCase has powerful features for intake as well, such as online intake forms and document automation. If you're not using MyCase you need to ask..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826147) SM Sarah M. OFFICE MANAGER > "I think the most easily remedied "issue" is that you cannot mark text messages as "unopened", so users have opened texts meant for other staff..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829589) CM Consuelo M. Paralegal and Legal Assistant > "The interface is very user friendly and has so many options to organize a case and also maintain a great flow of work to make sure nothing falls..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7039782) LH Lydia H. Attorney at Law > "Not able to send emails and text to clients with progress on case or attached to workflows" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7116690) AP Angel P. Receptionist > "The platform made it easy to track cases, communicate with clients, and stay on top of deadlines all in one place." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977) OR Olga R. Billing Specialist > "So far, the only thing I can say against MyCase is that during the integration with LawPay, it caused some errors in the information previously..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042443) CS Christina S. Owner > "The layout is clean, modern, and logically organized, which means less time is spent training new staff and more time is available to focus on our..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829794) KV Kinda V. Managing Attorney > "A few items (such as document template issues and support response expectations) seemed under-addressed, which left some ambiguity about ownership..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029909) AP Angel P. Receptionist > "It made case management, client communication, and task tracking much easier and more efficient." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977) SS Sandeep S. Principal > "One thing I don't like is that you get charged up front for a full year for any new person that you had and its non-refundable. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7125938) MC Martina C. Founding Member Attorney > "Overall, it supports a more organized, transparent, and responsive approach to managing legal matters and client relationships." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117288) MC MARYJANE C. lawyer and partner > "I cannot link my outlook to it because it does not work with godaddy which is the platform i have my email through." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6825655) KM Kathy M. Executive Assistant > "Navigation is easy and user friendly, especially like the new tiles on the right "Quick Actions" where you can choose a tile under the various..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7032167) SM Stephanie M. Legal Assistant > "Also, the system can be slow to load files, and the search function isn’t always accurate or responsive." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6818774) KV Kinda V. Managing Attorney > "However, there were a few areas that could be improved, like task notifications and document template functions, to make the process even more..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029909) DR Dion R. Attorney and Owner > "Also, there seems to be a bug in deleting payment requests." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7119507) SB Sylvia B. Partner > "The ability to communicate in real time, upload and download documents, it's all great. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7030936) MP Mary P. Legal Assistant > "That can be time consuming when we have a client on the phone or in office." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042293) LM Lucero M. Senior Paralegal > "MyCase is very good at notifying us of scheduled updates, which makes planning around them effortless." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117455) MW Maria W. Attorney and Owner > "there are some issues with the immigration integration." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7123777) PH Peter H. Lawyer and CEO > "I like that it's simple and has all the necessary components to run our firm, and especially that the accounting software and lawpay integrates so..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6833088) AF Anton F. Attorney > "The reporting features are very limited and basic things like creating a custom shareable report appear impossible." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321625) MP Mary P. Legal Assistant > "We enjoy the feature on the calendar that sends reminders." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042293) AF Anton F. Attorney > "For example, the dashboard doesn't have a call button, but has a sticky note feature that our firm almost never uses." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321625) KF Katie F. Law partner > "Our communication about cases and ability to see overall workflow improved." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7033840) TM Thomas M. Office Manager > "I've been using MyCase for several years and have yet to find a situation where I am unable to address any of the firm's needs." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6851207) RH Ruben H. Office Manager > "The document management is amazing, keeps the work down especially for law firm management. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042581) KR Kimberly R. Attorney > "I wish there was a better way to link emails." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7128063) MC MacKenzie C. Paralegal and Admistrative Assistant > "I like the features that are included and the organization of all of the different tabs." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031337) AF Anton F. Attorney > "It appears to me that the microsoft word add on requires you to login to mycase every time instead of recognizing your machine." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321625) QB Quinon B. Principal Attorney > "Signing and sending documents for execution is a great feature." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7129948) LH Lisa H. Support Staff > "Also, the billing part is a little confusing." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7034813) DR Donald R. Owner Managing Attorney > "Overall I very much enjoy MyCase, it provides a good way for my staff to be able to work collaboratively on cases and the client communication..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826559) JC James C. Managing Partner > "If there's anything to complain about, it's that MyCase is too comprehensive for one person to fully master. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826147) KM Kristina M. Firm Manager > "I especially love how I can have a folder sets template that quickly generates when opening a new matter." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829753) KM Kevin M. Attorney > "My former time and billing software was cumbersome to use with difficlt links." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6844353) SC Sue C. Office Manager > "I also like the ability to add documents so that clients can view them simply by logging in." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829519) RS Reanne S. Virtual Assistant > "Some issues with uploading firm documents - batch loading does not load directly to firm files" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321498) MC MacKenzie C. Paralegal and Admistrative Assistant > "It is always easy for clients to navigate on their end as well so I am glad my office is able to provide this platform to them." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031337) BR Brad R. Office Manager > "Phone numbers are displayed as a long string (i.e., 12345678901 instead of 1-234-567-8901, which is incredibly difficult to read given the..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260) SM Stephanie M. Legal Assistant > "MyCase has a clean interface, makes it easy to track case progress, and streamlines client communication." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6818774) KM Kimberly M. Partner - Attorney > "They don't allow you to post a QR code or photo on the billing except your main logo, and they don't pass on credit card fees (the 3% fee) to the..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6178170) LH Lydia H. Attorney at Law > "I like ease of use, document management, mycase drive local in computer, calendar, payment management" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7116690) VR Verified Reviewer Partner > "The integration cannot be done automatically, and it cannot be done by exporting/importing contacts and matters, because Docketwise exports names..." [See full review](https://www.capterra.com/p/115613/MyCase/#GetApp___6111539) KB KENDALL B. Paralegal > "Overall, it’s a dependable, well-designed platform that makes running a law practice more efficient and organized." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042633) MS Melody S. Managing Attorney > "Also did not like how high the processing fees were for credit cards" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6876780) JL James L. Paralegal > "To be able to do our invoicing out of Mycase is amazing. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031758) KS Kyle S. Lawyer > "Otherwise, I am not able to apply workflows to lead. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6815303) GM Geoffrey M. Attorney > "I have been a customer of MyCase for 7+ years and it has helped me manage my small law office" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7127631) LP Lauren P. Paralegal > "Also - I have had some issues with getting the text messaging capability working." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6852052) AB Alexandra B. Lawyer > "This is a solid choice for managing legal case files." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117314) RR Rob R. Managing Partner > "Apparently the issue is with our email system." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7043043) SC Sue C. Office Manager > "I find MyCase to be easier to navigate than our previous case management system, especially when it comes to the monthly billing." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829519) AF Anton F. Attorney > "I'm paying for products and services and they have a policy of not calling customers for customer support after 6 months." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321625) MS Melody S. Managing Attorney > "It was also a great tracker for billing overall by day/month, and you could input goals, etc." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6876780) AG Amy G. Attorney > "You can't edit today's calendar events directly from the dashboard. If you have a timer running in the app, it doesn't show in the online version..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6019822) SM Serenna M. Managing Attorney > "Makes invoicing and timekeeping a breeze." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7034238) TS Tara S. Attorney > "Sometimes they seem a bit slower than other programs to add new options or integrations." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6412259) KS Kyle S. Lawyer > "The task management system paired with the workflows are likely my favorite features of MyCase. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6815303) PK Paul K. Attorney > "For instance, there's no field in the user category to put my bar number, which is something that goes into pretty much any pleading that I draft. ..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6070939) KB KENDALL B. Paralegal > "The ease of use is another major plus; the interface is intuitive, and it doesn’t take long to get comfortable navigating the system." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042633) MS Maren S. Owner > "Filtering by "uninvoiced balance" is insufficient because it captures charges for current month, which is not the month I am billing for." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4922416) CZ Clinton Z. Attorney At Law > "Ease of use, billing, client management, website all integrated one stop shopping. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7118575) BR Brad R. Office Manager > "Admin has limited capabilities over firm users (i.e, can't add photos of staff when creating their profiles)" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260) DR Donald R. Owner Managing Attorney > "I also like the template feature which makes drafting documents" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826559) DA Delea A. Managing Partner > "The legacy inbox has made it worse as we now have to look in two places to find emails, so staff has been instructed to not use the new feature..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4968299) RP Raquel P. Client Relations Manager > "Overall positive especially when we discover new tricks or elements to utilize for higher efficiencies, tracking, and other." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6842725) CP Camille P. Owner > "Finally, I do not love the MyCase Documents feature for creating templates, and I really don't want to pay for an integration like Woodpecker to..." [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4968820) SL Sandra L. Office Manager > "It is nice having all the aspects to preparing documents, editing, and sharing in one program" [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6824944) GT Glen T. Owner Principal > "There's no reason MyCase cannot allow an Admin to set firm defaults for billing that would pre-fill in most of the data fields by default. " [See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6113003) [View Reviews](https://www.capterra.com/p/115613/MyCase/reviews/) VR Verified Reviewer Administrator > "The cloud-based system means I can access client matters securely from anywhere, and the built-in automation eliminates repetitive..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7043905) WS Whitney S. Paralegal > "I don’t have many complaints, but one challenge we’ve encountered is with scheduling across different time zones. When an appointment is..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821308) MB Mike B. Principal and Founder > "The interface is brilliant with a tonne of built-in features, and way we can access our files and documents is great and will make..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7041973) MR Morgan R. Paralegal > "The only part of smokeball that bothers me is when I send messages I can only send a certain amount of words before it stops me and doesnt..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821310) JT Joseph T. Managing Partner > "My favorite feature is the AI tracking of my time spent processing emails in Outlook." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7068539) SB Scott B. Attorney > "Some of the interfaces, particularly the one for tracking settlement discussions, are a bit clunky and difficult to use." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821318) RH Rena H. Legal Assistant > "The tags we are able to utilize to track out matters are great, as is being able to correspond multiple matters for 1 client." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821505) AD Alyssa D. Paralegal > "When there are glitches in the system, you're barred from doing your job because we're so dependent on the system." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821271) TF Tyler F. Attorney > "The way it efficiently integrates with other applications and its robust tracking system for the different types of client matters." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821270) BM Brianne M. Lega Assistant > "Smoke Billing feels a little clunky - there are several ways of doing the same thing, which sometimes makes training difficult." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826697) JK Jeffrey K. Managing Attorney > "Just as important, we have eliminated storage needs for old paper files since we are able to purge our files when a case is closed." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821989) JM Jordan M. Founder Principal > "In fact, I think you may not be able to open anything else in Smokeball while waiting for a file to download. And if you get anxious, and..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086) DP Dorothy P. paralegal > "It keeps everything organized, automates the tedious stuff, and makes me feel like I have a mini army of assistants (without the payroll)." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826676) CD Colin D. Associate Attorney > "It does not do a great job of summarizing deposition transcripts." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821327) IR Irene R. Attorney > "Imagine how surprised and happily stunned when I clicked on Forms and my letterhead with Client address just popped up! If this is how good..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6798992) JM Jordan M. Founder Principal > "Very bulky. Because SB documents are generally stored in the cloud, you can't open a large file like a video immediately." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086) HjK Hee jae K. paralegal > "With strong Microsoft Office integration and responsive customer support, Smokeball streamlines legal work and improves overall efficiency." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826691) DA Douglas A. Principal, Director and CEO > "The bhack room support provided by \[sensitive content hidden\] is 2nd to none." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7110531) JW Jason W. lawyer > "We are a personal injury law firm and the Smokeball platform lends itself beautifully to that practice area." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7049038) RL Ramona L. Paralegal > "Smokeball billing definitely has a learning curve, I believe it's the hardest part of learning the Smokeball software." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826844) PM Patrick M. Paralegal > "UX, integration with Outlook is great, formatting documents from word, .jpeg, etc. to .pdf is invaluable." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821302) CA Christina A. Attorney > "Calendar sharing is proving difficult through Outlook." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6827127) JC Jessica C. Senior Paralegal > "I have been a real estate paralegal for 25 years and the functionality that smokeball provides has allowed me to manage twice the file count..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584938) JS Joel S. Firm Owner > "I have not hired support staff due to the cost of the support staff license." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821456) MC Mark C. Owner > "Smokeball has been an incredible asset in my practice not only as a client management tool but also in creating documents for clients." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6827541) BW Brian W. Associate Attorney > "Often times Excel freezes up and I must restart the program." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821275) AP Andrew P. Associate Attorney > "SB has saved me countless hours of valuable work time in the drafting of memos, emails and basic motion practice." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826689) RH Rena H. Legal Assistant > "Really my only complaint is the glitches that randomly appear." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821505) GG Genie G. Managing Partner > "I especially love their integration with InfoTrack for Court e-filing and their workflows. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821298) EM Emma M. Paralegal > "I have also made attempts to reach Smokeball regarding issues and enhancements, and I never received a call." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826760) MA Melinda A. Paralegal > "I like the ability to have your calendar, your files, and your task all in one place." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826131) CK Chrystal K. Sole practitioner > "I wish they had not reorganized forms and documents." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6822329) CG Crystal G. Legal Assistant > "My favorite is the accessibility of the case files and documents securely from anywhere, promoting flexibility and remote work." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6586125) JM Jordan M. Founder Principal > "Finally, there's no way to collaborate with another firm that has Smokeball unless both firms have the same license." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086) JF Josh F. Owner > "It automatically tracks your time; the document automation is fantastic; and Archie, the new AI product, looks like it's going to be a game..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6490244) AP Anna P. Paralegal > "Cannot incorporate "workflow" dates into calendar. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585098) MA Melinda A. Paralegal > "Smokeball helps me keep organized and on top of my files and daily task." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826131) CG Carla G. Paralegal > "The reporting function can be slow or time out." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6588974) KM Kristi M. Legal Assistant > "It is easy to look up information in files. If your not able to find something you can easily search key words to find the document your..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826694) AC Ann C. Attorney > "So inefficient." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7128803) CG Crystal G. Legal Assistant > "Automating routine tasks like document creation, calendaring, and billing saves time and reduces errors." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6586125) KH Kenneth H. Owner > "The billing module is generally very difficult to use." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821289) JK Jeffrey K. Managing Attorney > "This is extremely helpful when attorneys are in Court or a deposition and need to find a document immediately. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821989) AW Amber W. Paralegal > "We needed a new software system because our old one (very old) was aging out of the version we used and was no longer going to be supported...." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5071301) TH Tara H. Legal Assistant > "Overall, Smokeball has been more than just software, it’s a partner in helping our firm stay organized, productive, and focused on what..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821285) KV Kathy V. Legal Assistant > "It's less customizable than the other programs." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584906) MR Maureen R. Senior Paralegal > "Being able to move between Word, Outlook, Smokeball and interoffice correspondence is seamless. Plus, the support team is extremely..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6463883) AW Amber W. Paralegal > "I miss being able to calculate forward and backward choosing calendar days or court days and such." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5071301) NA Nilda A. Office Manager > "Everyone has been very helpful all team we worked with Project management, to help bringing the data over." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7042316) NN Nick N. Partner > "It is slow to load matters when you deal with cases that have more than 20 parties." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6029760) AA Anadelis A. Legal Assistant > "It's also great to be able to easily revisit email exchanges within each case, making it much simpler to track communication and stay..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6592842) EL Elizebeth L. Owner > "Interface was not very user friendly or visually appealing" [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6641777) VR Verified Reviewer Administrator > "It’s a robust system that continues to improve with each update." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7043905) OH Olivia H. Paralegal > "Smokeball can be painfully slow which can be frustrating when you are working in a fast pace environment." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6179652) AI Alita I. Paralegal > "Overall, Smokeball has helped us show up stronger for our clients!" [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7116298) AK Angelika K. Paralegal > "The integration without look sometimes freezes and I have been having issues with outlook." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5002541) JM Jordan M. Founder Principal > "Obviously, this would not be the case if timekeeping was not important, but when it is, it’s amazing because it captures so much more than..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086) DC Diane C. Paralegal > "Smokeball can be slow and cumbersome at times, it is web based. If a form isn't set up to your liking it can be difficult to change it, I..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3699017) NA Nilda A. Office Manager > "Easy to use, support and training provided and of course the people behind the scenes helping us as we familiarize ourselves to Smokeball. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7042316) JH Jacob H. Associate Attorney > "Smokeball's mobile application needs serious work." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6175288) JP Jackie P. Legal Assistant > "Overall, an amazing application, but should definitely have an option to retrieve certain items that were updated." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826708) AM Andrea M. Andrea Morelos > "It had system errors and glitches more often than I would have hoped. And during those times you have to ultimately who ultimately have a..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3646150) JS Joel S. Firm Owner > "I enjoy being able to find a human when needed and the responsive of needing templates is good." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821456) JG Jennifer G. Partner > "The billing software is not super intuitive. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6183666) SS Stephanie S. Paralegal > "I absolutely love that SB is integrated with Outlook to save emails right to the client matter, this way I never forget to save them." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6443173) MM Matt M. Managing Attorney > "Communicate is clunky on mobile." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6175260) CM Christina M. Paralegal Supervisor > "It has significantly streamlined my workflow, providing a seamless experience that keeps me impeccably organized." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585003) AF Alex F. Owner > "They shuttle you to email, where the support doesn't read the emails you send." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553) MB Mike B. Principal and Founder > "Their annual fee is competitive, and that's important for us." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7041973) AF Alex F. Owner > "Now that I have my data out of their system, I am no longer hostage to their garbage. If I had read a review like this during my evaluation,..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553) AE Alec E. Legal Assistant > "We have been using Smokeball in our office for years, and it has been a wonderful program to centralize and manage all of our files." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585104) SE Sara E. Attorney > "Not sure if it’s a Smokeball issue but have had issues with the outlook add-in at times." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3593335) JS Joel S. Firm Owner > "In addition to the aforementioned, the updates and improvements continue to develop with advancements in technology and the law." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821456) MR Michelle R. Director > "It is not user friendly, slow, accounting is terrible," [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6063249) MO Matthew O. Receptionist > "I started in April and I have to say that I was able to quickly learn the ins and outs of the Smokeball platform." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6824737) AF Alex F. Owner > "I know I sound like a crank. But I feel pretty badly treated by them and in 2023 the lack of an open API is insane." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553) LL Lauren L. Lawyer > "Smokeball makes it easier for myself and staff to stay on top of our files and communicate with our clients. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6592709) KW Ken W. Clerk > "Bugs: file naming and renaming; sudden slowdowns in software; and if you have a sub-window open specific to one matter, such as customizing..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2528241) AG Angela G. Paralegal > "Been using it a year now and the best software I have used being in the legal field." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7046834) SS Steven S. Lawyer > "The only downsides to this software are small, personal nitpicks I have found with certain functions, such as scanning a document or..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2528248) [View Reviews](https://www.capterra.com/p/133656/Smokeball/reviews/) ## User interface 4.64 (788) [Smokeball](https://www.capterra.com/p/133656/Smokeball/) 4.76 (358) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features 8am MyCase Top features 43/50 - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - AI Copilot - AI Redlining - AI Summarization - Alerts/Notifications - API - Appointment Management - Backup and Recovery - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - Calendar Management - Case Law Research - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Conflict Management - Contact Management - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Deadline Management - Document Generation - Document Management - Document Templates - Email Management - Expense Tracking - Forms Management - Generative AI - Legal Case Management - Mobile Access - Payment Processing - Records Management - Reminders - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Task Management - Third-Party Integrations - Time Tracking - Trust Accounting - Workflow Management [See all features](https://www.capterra.com/p/115613/MyCase/#features) Smokeball 41/50 - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - AI Copilot - AI Redlining - AI Summarization - Alerts/Notifications - API - Appointment Management - Backup and Recovery - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - Calendar Management - Case Law Research - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Conflict Management - Contact Management - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Deadline Management - Document Generation - Document Management - Document Templates - Email Management - Expense Tracking - Forms Management - Generative AI - Legal Case Management - Mobile Access - Payment Processing - Records Management - Reminders - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Task Management - Third-Party Integrations - Time Tracking - Trust Accounting - Workflow Management [See all features](https://www.capterra.com/p/133656/Smokeball/#features) ### Recognition No recognitions have been awarded to 8am MyCase No recognitions have been awarded to Smokeball ### Deployment & support 8am MyCase Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Smokeball Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details 8am MyCase - By 8am - Located in United States - Founded in Smokeball - By Smokeball - Located in United States - Founded in 2010 ## Popular Comparisons [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (788)](https://www.capterra.com/p/115613/MyCase/reviews/) vs [Clio](https://www.capterra.com/p/105428/Clio/)[4.65 (1,692)](https://www.capterra.com/p/105428/Clio/reviews/) $49/month Price $49/month 4.4 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/105428-115613/Clio-vs-MyCase) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (358)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [Clio](https://www.capterra.com/p/105428/Clio/)[4.65 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comparison](https://www.capterra.com/compare/133656-147413/Smokeball-vs-LEAP) [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (788)](https://www.capterra.com/p/115613/MyCase/reviews/) vs [CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (155)](https://www.capterra.com/p/144573/CARET-Legal/reviews/) $49/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/115613-144573/MyCase-vs-CARET-Legal) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (358)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (155)](https://www.capterra.com/p/144573/CARET-Legal/reviews/) $49/month Price Contact vendor for pricing 4.6 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/133656-144573/Smokeball-vs-CARET-Legal) [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 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