# Compare Zoho Assist vs AnyDesk 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Zoho Assist and AnyDesk based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/112011-149595/Zoho-Assist-vs-AnyDesk --- # Zoho Assist vs AnyDesk Features and Cost Comparison Last updated March 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoho AssistAnyDesk2/4 selected [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,369)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/) [## Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,369)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting Price ₹480.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [1,369 reviews](#user-reviews) Positive 1,328 Neutral 32 Negative 9 [## AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/) Starting Price €22.90/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.3 Reviews Sentiment Based on [1,778 reviews](#user-reviews) Positive 1,677 Neutral 75 Negative 26 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,751 reviews from remote support software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Missing features Feature ratings Single Sign On NA Remote Access/Control 4.8 SSL Security 4.7 Multi-Channel Communication 4.1 Unattended Access 4.8 \--%Fit Missing features Not enough reviews Feature ratings Single Sign On 5.0 Remote Access/Control 4.8 SSL Security NA Multi-Channel Communication NA Unattended Access 4.5 User satisfaction User satisfaction 4.7 User reviews[1,369](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.6 User satisfaction 4.6 User reviews[1,778](https://www.capterra.com/p/149595/AnyDesk/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.3 Price starts from Price starts from ₹480Flat Rate, Per Month - Free version - Free trial Price starts from €22.90Flat Rate, Per Month - Free version - Free trial Best for Best for Outsourced IT & MSP Support, IT Support, Customer Help Desks. Best for Remote Desktop, Remote Support, Screen Sharing and Web Presentation ## User reviews Pros & cons Carlos R. CEO > "I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) RG Raul G. CEO > "I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7099110) AY Aaron Y. Director of IT > "As a director, another great feature is the ability for multiple technicians to join a support session. If a team member is having trouble fixing a particular..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769393) Carlos R. CEO > "The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand licensing and..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) PB Philip B. None > "Zoho Assist offers great value for IT teams and MSPs looking for a reliable, secure remote support solution without enterprise-level pricing." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748) NT Nicolò T. System Administrator > "File transfer requires entering a dedicated “file transfer mode”—direct drag-and-drop from the main session window isn’t supported" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) KF Ken F. Director, Internal IT > "Zoho Assist stands out as it enables the technician to enter the credentials for elevation to "Admin" status, making it faster to get into a working support..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769811) PH Paul H. Sr. Network Engineer > "It can be very wonky when attaching to a system that has multiple monitors and then navigating to all the screens depending on what you do on that remote system..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964) JJ Jerry J. CFO > "Being able to jump into a remote session quickly to troubleshoot an issue or deploy software makes my day-to-day operations much smoother." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7092913) NT Nicolò T. System Administrator > "The new version added too many steps just to connect to clients, significantly slowing down our workflow." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) EJ Elroy J. Managing Director > "It helps us resolve issues faster, keeps sessions organized, and doesn’t overwhelm with unnecessary complexity. If you support clients regularly, it’s a..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7087878) GS Guman S. Manager > "lack in to elevate as admin while in remote support, if remote user is standard user then cant elevate as admin" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032727) VR Verified Reviewer IT Manager > "Zoho Assist has helped us reduce ticket resolution times, provide faster support, and keep our operations running smoothly." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7059229) JF Joe F. IT Supervisor > "I need to access 4 different amazon fire tablets to turn on music (mood-music) for an office setting, but this is not possible for some reason." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6819927) NT Nicolò T. System Administrator > "The interface is clean and intuitive, remote sessions are stable, and the overall user experience aligns closely with what we appreciated in ScreenConnect." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) DH Dylan H. Owner > "The UI Navigation is sometimes confusing and the remote device connection sometimes takes odd paths through the world, like if I am in the US and the target..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6613561) KK Kyle K. Manchester England England > "Overall, the pros well outweigh the cons. And if saving time, convenience, good support, and always having a connection to the things you need when you need..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7026796) SL Srdjan L. System administrator > "It has some bug after elevate to admin mode with resolution in Windows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736) MG Mario G. IT Supervisor > "This simplicity translates directly into Time Saving, as I can now complete tasks that used to take an hour in just a few minutes." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) VR Verified Reviewer System Administrator > "Sometimes the connection can be a bit slow, and a few features feel limited." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7056362) MG Mario G. IT Supervisor > "I have been using this platform for several months now, and it has quickly become an essential part of my daily workflow. If you are looking for a tool that..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) DA David A. Manager > "Changing from department to department is not the fastest way to look for other computers" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047365) LCG Luis Carlos G. IT Manager > "Is a good tool to connect other branch computers, i apreciate its a excellent tool also is very light for the charge of the cpu and ram charge i wadely recomend..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7103726) LO Lee O. CEO > "Attended Access Module is a bit tricky to associate a new computer to a group." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7115329) M Melih Ç. General Manager > "Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6506387) VR Verified Reviewer general practitioner > "the remote feature is not like the others app, and the cons i can make a solution to overcome" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7069942) NL Nikhitha L. Senior engineer > "Its remote access and support tools, including unattended access and session recording, work well for troubleshooting and assisting clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6581496) JD Jeremy D. IT Manager > "The inability to integrate external password management solutions such as Bitwarden, Keeper, Nordpass, Proton Pass, or LastPass." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) PC Philip C. CEO > "The platform offers a robust set of features for remote support, including seamless cross-platform functionality, secure connections, and an intuitive interface." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400) VA Viktor A. IT Support > "The lag sometimes when you are remotely login is annoying, however this could be due to network connectivity and speed which is outside if Zoho assist" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6816289) KB Kathleen B. Business Development Manager > "My job involves making important deadlines on a regular basis, and this program gives me the flexibility to work a lot of hours outside regular office hours to..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6685389) NC Nick C. Senior Security Operations Engineer > "The admin portal is clunky; 2 different areas for settings, confusing, often difficult to find things." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769416) NP Nitin P. IT DESK > "The unattended access feature makes it very convenient to manage systems remotely without any hassle." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7108064) HS Harry S. Head of IT > "Installation on MacOS and Android is complicated and the installer program provides little guidance." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6830502) MT Mayur T. CA > "Remote access works smoothly most of the time and helps save a lot of time when managing systems remotely." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7073336) PN Paul N. Systems Administrator > "Unattended agents sometimes go offline for short periods of time after intense troubleshooting sessions that require multiple reboots, connect, disconnects." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6292669) JB Julian B. IT Consultant > "The software and the ease with which I can use it to provide multiple services to my clients means I have had a very positive experience using Zoho Assist and..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6348845) Christopher S. Owner > "the mobile version has connectivity issues and glitches at times." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6871920) VR Verified Reviewer IT Manager > "It integrates well into our workflow and saves time during busy clinic hours." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7059229) AM Alec M. Principal Consultant > "Getting the unattended installer to a client if I am not onsite, is bit of a pain as the user at the site can not get the installer directly." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6596899) PH Paul H. Sr. Network Engineer > "Clean dashboard which is important, and I love the drill-down features so that I can get information on any device running the Zoho endpoint client." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964) EW EMMANUEL W. Chief Technology Officer > "\_Some computers when using the volume agent deployment tool of Zoho assist fail to connect even after being added to the list of computers." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6462988) MG Mario G. IT Supervisor > "They are responsive, technical, and actually listen to user feedback. When you consider the level of service and the robust feature set, the Value for Money is..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) JT James T. Owner > "Sometimes, there are some glitches to where certain keystrokes won't be passed. " [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001765) VR Verified Reviewer Security Engineer > "It has an uncomplicated user friendly web interface and has so many features that you'll never need to touch a users device ever again!" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093764) Cesar C. Director General > "We need not to buy two different sets of licenses." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7090914) JT Jean T. Director of Development > "It supports Linux systems, which other vendors dont have full support for. And installation is seemless." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032635) AS Anders S. Systems Engineer > "Not aa big fan of how they do the technician setup with unattended access, as you can have unlimited users, but you can't have two admins." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6760709) JA Joe A. Information Technology > "During my usage of Zoho Assist, I enjoy the ability to elevate the session to a admin session, and the ease of sending session links to users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6595464) AC Aaron C. Owner > "I don't really have any cons, but if there were one, it's that the company doesn't push to always be immediately verified with Windows Defender, so sometimes the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6421833) Stefan K. IT Professional, Developer > "The price for remote maintenance software for individual customers is much more realistic compared to other products." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7083986) VR Verified Reviewer President Lead Technician > "It can be somewhat difficult to determine the appropriate version to use, especially since my requirements as an IT consultant differ from those of my clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6660369) MM Mario M. Owner and consultant > "It provides me with instant access to my test server when traveling, even my recent to Europe, it works fine in every city I was at the moment, I was concerned..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6266976) MG MIKE G. Product owner > "I had lower back pain and could not work sitted using my regular office set up." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769704) Carlos R. CEO > "It works well for both on-demand support and managing unattended systems." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) JD Jeremy D. IT Manager > "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) CS Clayton S. Customer Support Coordinator > "The tools and connection were great with stable internet! While it does not require connection codes which can be great, it required clients to redownload the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6567970) Glenn M. Senior Consultant > "the ZA server doesn't always recognize when a computer is offline, and 2) sometimes the session will freeze if you log out of the remote computer's user account,..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6034945) JUAN OSCAR R. President > "The connections are secure and stable, which gives us confidence when accessing sensitive systems." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7097387) CD Craig D. President > "I have 4 monitors and I dislike that I am unable to move the remote session screen to the monitor of my choosing. When I have multiple remote sessions..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6038350) AR Anil R. Cluster IT Manager > "It stands out for its simplicity and reliable performance, making it ideal for our small IT teams and accessing the servers." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6836244) AW Andrea W. President > "a bit expensive for what I need; client's screen lags and I am often needing to reconnect because client screen freezes" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6695579) RA Roshen A. System Administrator > "With some improvements to the UI and mobile support, it could be an even stronger product." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089032) SB Scott B. President > "I didn’t really see any downside to this app other than sometimes my screen was smaller and needed closeups to see reports." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6595601) LV Laurence V. Special Projects Manager > "This program is indispensable for helping my children remotely. When family is dispersed all over the country it is great to still be able to help them." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7012941) TP Tim P. IT Manager > "When using Assist for a tablet or smart phone is difficult with all the approvals needed before able to connect." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6419466) AV Arjun V. Dev > "easy to use however it is browser centric, If you can provide download desktop icon to directly open the session would be great option" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047588) TH Terry H. Senior Network Administrator Specialist > "I have had a few problems with the remote print portion of the program." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001841) RA Roshen A. System Administrator > "It meets most requirements for remote troubleshooting and system access while remaining affordable and easy to manage." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089032) GH Graham H. Head of IT > "File transfer can be quite slow some times and the interface is a little clunky, but works overall when needed." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6386574) PB Philip B. None > "Security features like 2FA and role-based access are solid." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748) PC Philip C. CEO > "The free version has limited functionality, which might not be sufficient for small teams or businesses." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400) KT Karthikraj T. Technical Lead > "Remote desktop access is very good, even we can use it in without any installations and easy to configure for all kind of users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7058017) JR Jose R. NetSuite Admin > "Sometimes when in a session the screen goes blank and I have to restart the session." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6647399) Michael H. Owner > "Zoho Assist has proven to have the best feature set and performance for the cost." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7075816) MT Matt T. Technical Director > "File transfer may not be as fast as others (although may have been poor internet connection)" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6689662) PB Philip B. None > "Zoho Assist is easy to deploy and works directly from the browser, which saves a lot of time when supporting users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748) SS Shubham S. Owner > "They have new software releases without informing the users before which causes some issues while using the platform." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6313976) LB Larin B. Analyst > "I love it and continue to use it frequently as my daily access to users offsite workstations." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7058305) JH Jan H. Boss > "Remote access did not work on mobile devices without app store" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6629467) [View Reviews](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Marco C. Pre Litigation Legal Assistant > "A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting technical..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7068077) SK Sim K. Admin > "It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7116234) PB Proera B. IT Engineer > "Its file transfer tool allows me to transfer huge project folders within seconds before I had to balance cloud uploads or USB drives." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6834830) Aachal S. Innovative Product Management Specialist > "On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467) VR Verified Reviewer IT Recruiter > "Its speed and intuitive interface made remote access effortless, fostering seamless collaboration across devices. Despite minor drawbacks like..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6303194) Aneesh G. Game Developer > "Their tactics involve trying to access your computer and essentially taking control of it in order to steal as much information as possible. If you..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035) Debbie M. Owner Director > "Very straightforward to set up and use. Because it must be actioned directly on the receiving computer, it feels very secure. While it doesn’t..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7056518) AbhB Anas bin hasan B. CEO > "Compared to other products, pricing seems a little bit higher. When low connectivity or internet speed issues arise, it can't provide unbreakable..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300) RS Rasheed S. System Support Administrator > "The core operation of this applications remote access allow for me to remote access any computer in the business i work in which is great help to..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6630014) Sunita P. Experienced Cloud Engineer > "The free version has annoying popups that disturb my work flow." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721) JC John C. Graphic designer > "It’s just that it requires purchasing subscription in order to access some features, though it is working fine for me." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7083144) VR Verified Reviewer Administrator > "It had been less than 1 month when I noticed this and sent them an email to cancle the service and refund me." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901) BT BILLEL T. Support Engineer > "It could switch me between client PCs so quickly such that I could manage support tickets from different places much faster." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6819518) AP ANIENTO P. Executive Operations > "Sometimes the session recording does not store the detailed timestamps." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6830681) VR Verified Reviewer Software Developer > "The UI is very clean, and it is easy to see the important functionalities like finding the id, connecting nearby devices by cutting out the unessary..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954) Sunita P. Experienced Cloud Engineer > "Security team does not like it much because it bypasses firewall rules." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721) Aneesh G. Game Developer > "The simplicity of use and the fact that even a non-techie can connect their device to another user's PC remotely by simply sharing their ID and..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035) VR Verified Reviewer OTP Interpteter > "It's sometimes challenging to chat or use since it's two people using the same PC." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7043711) VR Verified Reviewer DMV clerk > "I love the ability that it provides to be able to work remote but also not having the fear of my software being at risk of security breaches." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6847808) VR Verified Reviewer Administrator > "They refused stating that when I asked the rep to cancle it had already been too late to cancle." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901) DG Dario G. Customer Advisor > "Anydesk is the best alternative to team viewer, it’s cheaper and it’s optimized almost to perfection." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7029275) Ahmed M. lawyer > "I don't understand why sometimes the connection is slow and the screen display is slow even though the internet speed is above good." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6308384) Collins R. Technical Architect > "Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7099104) VR Verified Reviewer Software Developer > "The only minor issues that doesn't impact overall experience." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062) Aachal S. Innovative Product Management Specialist > "For product manager who needs to see technical things on other machines, it is very useful and handy software." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467) AC Alvaro C. Software Developer > "The free license is not for commercial use and only allows you to access up to 3 devices." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6284741) Sunita P. Experienced Cloud Engineer > "It is lightweight and does not need heavy installation on server." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721) RD Renico D. Senior Payroll Consultant > "I don't know if anyone else had the same problem but sometimes I would have connection problems and slow connection" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6856113) Sunita P. Experienced Cloud Engineer > "I can transfer config files easily." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721) SK Sadhnaa K. Software Development Engineer > "Occasional lags is what I experience with AnyDesk when having unstable internet connectivity." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6754330) VR Verified Reviewer Software Developer > "Experience using it for remote support and presentation has been smooth." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062) VR Verified Reviewer Administrator > "They don't seam to care about their customers." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901) Junaid E. IT Manager > "It allows smooth remote access on any type of internet connection." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736) FjaA Firas jumaah ahmed A. Laser printer maintenance expert > "Meaning, if I want to go to the customer's site, I will use the car, and this is an expense, and I will have to leave the company's site, and this..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4955500) MHA Minn Htet A. System Engineer > "The most i like feature is I can control and monitor with my Phone and I don't need to install to use this software." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6489258) VR Verified Reviewer Software Developer > "I sometimes felt the connection issue problems due to the firewalls." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954) VR Verified Reviewer IT Recruiter > "Blazing-fast performance ensures smooth remote access even in high-resolution displays or low bandwidth environments." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6303194) AB Aaron B. IT Admin > "sometimes when a system is online but anydesk says it is offline and cant make connection" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6633674) MR Marek R. Java Developer > "Security is first class; we can rest easy knowing that vital data is safe because all connections are encrypted." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180) HM Henry M. Sócio > "It can be vulnerable to the computer if you install an application that appears to be Anydesk only altered and harming your computer's private data...." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809374) VD Virendra D. Warehouse Executive > "With its unattended access feature, you can take remote access anytime without needing the end user present at the desk." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6689762) VR Verified Reviewer Administrator > "They have terrible customer service." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901) AbhB Anas bin hasan B. CEO > "This software has widespread use around the world, due to its astonishing remote access and sharing facility." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300) RAS Rachelle Anne S. RCS > "It is sometimes challenging to use it on mobile phones." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6309110) MR Marek R. Java Developer > "A big change occurred when we realized that we could direct the screen to show exactly what we wanted." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180) Lena J B. Program Coordinator > "I also dislike the fact that you cannot record what is happening on the screen and replay it afterwards if you cannot remember a certain procedure." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809351) VR Verified Reviewer Post sales > "We can rapidly and effectively access and deal with the PCs on our work organization, whether they work in a Windows, macOS, or Linux climate, from..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4945617) Beatrice K. Financial Analyst > "I suspect it could be an internet connection problem on either end but this could be frustrating when you have an urgent project and need technical..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4956051) SA Sara A. Engineer > "Among the remote connection softwares Anydesk is the lightest, really easy to use for your peers, they just launch the executable, tell you the..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6306129) Estie W. Grants Coordinator > "The cost of the license is quite pricey." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6248907) MR Marek R. Java Developer > "The efficiency of our technical support process has increased considerably since we installed AnyDesk." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180) DS Dharani S. Engineer Projects > "High internet availability for accessDirect transfer of files not possibleConnectivity issues" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091671) Ankit P. Designer > "AnyDesk also provides security features like encryption, authentication, and access controls to protect my remote desktop sessions which is one of..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5090654) DC Divaldo C. CEO > "I noticed a failure in remote access on Mac devices, I couldn't get control over the machine." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4945490) FN Florence N. SCRUM MASTER > "I use Anydesk a lot to connect to my coworkers and quickly collaborate on tasks within the project." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6335100) VV Vimal V. Front end Developer > "Some times Anydesk gets disconnected automatically also when client clicks on Accept it gets stuck." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4806664) URA Umesh Raj A. Manager > "The software's cross-platform compatibility is also appreciated, as it supports various operating systems, enabling users to connect and control..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809664) AC Andres C. Translator > "In the same way, and perhaps due to external factors such as the network connection, the distance, things that are out of the control of the..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3755619) Junaid E. IT Manager > "Interface is straightforward and file transfer works reliably." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736) Mohammad A. arma > "The whiteboard is unnecessaryScreen sharing is slow motion (either from the internet or the software needs to be updated)" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4955864) DA Dennis A. FACADE DESIGNER > "I can access it anytime and superfast in my laptop and my mobile phone." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6331004) RK Robyn K. Attorney > "I hate that you can’t mirror your multiple desktops on two screens." [See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912) Francisco José A. Innovation Lead > "I was team manager and the anydesk number was the most popular number of each of my team members, at the minimum problem, just share that number and..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4803225) RK Robyn K. Attorney > "I don’t know if they have poor record keeping or what the issue is, but it’s unreliable and I have demanded a refund." [See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912) Junaid E. IT Manager > "Overall, AnyDesk is reliable and efficient remote access tool that is great for both personal and professional use." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736) MR Mahfujur R. P.A to The Deputy Director General Programe > "AnyDesk has limited customization options compared to other remote access software, which can make it difficult to tailor the software to their..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4694799) MR Marek R. Java Developer > "The speed and efficiency of our support team made a lasting impression on the customer." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180) Lena J B. Program Coordinator > "It might disappoint you if the users have shaky internet connections." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809351) RAS Rachelle Anne S. RCS > "It is very convenient for employees to monitor their work wether working from office or on field." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6309110) AG Ashfaq G. Business Development Manager > "Sometimes real-time issues and delays in connecting with the host some time." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091306) AkG Ajay kumar G. Full Stack Developer > "These are the main reasons for using AnyDesk and compare to other Screen monitoring tool t's really very well and you can able to connect multiple..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6113625) AA Akinsanmi A. Quality manager > "File transfer was quite slow and it took ages to move files" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5095290) SA Sara A. Engineer > "Never hangs and requires very little resources, plus it's very easy yo use for everyone and makes my work easier and faster as i can fix many..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6306129) VR Verified Reviewer Clinical app > "Does not have as many features as some of its competitors, such as TeamViewer." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4988431) VR Verified Reviewer Developer > "It provides robust security features, ensuring safe connections." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6337780) IS Ivy S. Network Engineer > "It isn't clear to normal users how it works right off the bat to secure a system with a password." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6119769) URA Umesh Raj A. Manager > "It is praised for its fast and responsive performance, allowing users to remotely access and control their computers with minimal lag or delay." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809664) Gustavo P. Infrastructure and Network Administrator > "The small letters in the contract agreement states that if you cancel the service you need to do it 90 days befor the software expire, if you didn’t..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3709846) NB Nuvvula B. product speciallist > "at the time of meetings it will help me a lot by accessing on my mobile and also in the screen sharing while explaining the topic to my team." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4939186) MH Matt H. Self-employed > "So I searched for an alternative for Desktop and Mobile Remote Support as I do a few times. And let me tell you: That wasn't easy!" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4953865) [View Reviews](https://www.capterra.com/p/149595/AnyDesk/reviews/) ## User interface 4.72 (1,369) No images or videos provided by vendor ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Zoho Assist Top features 33/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance Management - CRM - Customizable Branding - Customizable Reports - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Two-Way Audio & Video - Unattended Access - User Management - Video Conferencing - Video Support - Workflow Management [See all features](https://www.capterra.com/p/112011/Zoho-Assist/#features) AnyDesk 23/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance Management - CRM - Customizable Branding - Customizable Reports - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Two-Way Audio & Video - Unattended Access - User Management - Video Conferencing - Video Support - Workflow Management [See all features](https://www.capterra.com/p/149595/AnyDesk/#features) ### Recognition No recognitions have been awarded to Zoho Assist No recognitions have been awarded to AnyDesk ### Deployment & support Zoho Assist Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos AnyDesk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoho Assist - By Zoho - Located in United States - Founded in 1996 AnyDesk - By AnyDesk Software - Located in Germany - Founded in 2014 ## Popular Comparisons [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,369)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) ₹480/month Price $24.9/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) €22.9/month Price $24.9/month 4.5 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/149595-194565/AnyDesk-vs-TeamViewer) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,369)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) ₹480/month Price $8.75/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-135003/Zoho-Assist-vs-Slack) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) €22.9/month Price $29.5/year 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149595-173304/AnyDesk-vs-RemotePC) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,369)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) ₹480/month Price $199/year 4.6 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/112011-177094/Zoho-Assist-vs-Supremo-Remote-Desktop) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (586)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) €22.9/month Price $35/month 4.5 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/149595-193062/AnyDesk-vs-GoToMyPC) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,369)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Iperius Remote](https://www.capterra.com/p/219280/Iperius-Remote/)[4.25 (227)](https://www.capterra.com/p/219280/Iperius-Remote/reviews/) ₹480/month Price €8.39/month 4.6 Features 4.2 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/112011-219280/Zoho-Assist-vs-Iperius-Remote) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [Iperius Remote](https://www.capterra.com/p/219280/Iperius-Remote/)[4.25 (227)](https://www.capterra.com/p/219280/Iperius-Remote/reviews/) €22.9/month Price €8.39/month 4.5 Features 4.2 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/149595-219280/AnyDesk-vs-Iperius-Remote) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,369)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) ₹480/month Price $34.9/month 4.6 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-146892/Zoho-Assist-vs-ISL-Light) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) €22.9/month Price $199/year 4.5 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/149595-177094/AnyDesk-vs-Supremo-Remote-Desktop) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,369)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) ₹480/month Price $67/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-141792/Zoho-Assist-vs-Pulseway) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) €22.9/month Price $67/month 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-149595/Pulseway-vs-AnyDesk)