# Compare BambooHR vs Gem 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BambooHR and Gem based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/110968-204052/BambooHR-vs-Gem

---

# BambooHR vs Gem Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BambooHRGem2/4 selected

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

[Gem](https://www.capterra.com/p/204052/Gem/)[4.7 (123)](https://www.capterra.com/p/204052/Gem/reviews/)

[## BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [3,108 reviews](#user-reviews)

Positive

2,955

Neutral

120

Negative

33

[## Gem](https://www.capterra.com/p/204052/Gem/)[4.7 (123)](https://www.capterra.com/p/204052/Gem/reviews/)

Starting Price

$135.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [123 reviews](#user-reviews)

Positive

121

Neutral

1

Negative

1

## Summary

* * *

Key features rated by users

Features selected based on 14,575 reviews from recruiting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Missing features

Feature ratings

Job Posting

4.5

Applicant Tracking

4.5

Application Management

4.6

Talent Pool

NA

Candidate Management

4.3

\--%Fit

Missing features

Not enough reviews

Feature ratings

Job Posting

3.8

Applicant Tracking

\--

Application Management

\--

Talent Pool

NA

Candidate Management

4.6

User satisfaction

User satisfaction

4.6

User reviews[3,108](https://www.capterra.com/p/110968/BambooHR/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.4

Customer support

4.5

User satisfaction

4.7

User reviews[123](https://www.capterra.com/p/204052/Gem/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Price starts from

$135Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

BambooHR centralizes employee, payroll, time, and benefits data, ensuring accuracy, security, and seamless coordination for peace of mind.

Best for

Over 1,200 companies – from startups to industry leaders like Airbnb, Wayfair, Cintas, Carmax, Doordash, and Zillow – trust Gem to hire with speed and ease.

## User reviews

Pros & cons

Timothy C.

Owner

> "It has allowed us to scale our onboarding—sending out digital offer letters and new hire packets in minutes rather than hours—while keeping our employee data clean and compliant...."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7112253)

RV

Rakhi V.

QA Lead

> "Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you want without..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

VR

Verified Reviewer

Manager, Business Development

> "I have applied for many other jobs on different websites and the user interface and ability to add the necessary pieces of a job applications are most easily done on Bamboo."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7034717)

JW

Jamalleh W.

Human Resources

> "There is a lack of follow through with tickets, poas on file get lost and the onus is on the employer to get it, and lastly there is no tracking of tickets with a unique identifier..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817719)

BT

Beth T.

Human Resources Manager

> "BambooHR has really helped us streamline data, reporting, storing documents, accruing PTO accurately and we also use it as our Applicant Tracking System via our website."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6796569)

RV

Rakhi V.

QA Lead

> "Also, the user experience can feel slightly inconsistent depending on the section you’re in, so a few workflows take more clicks than expected."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

RV

Rakhi V.

QA Lead

> "It’s reliable, easy to navigate, and does a great job of keeping HR information and processes organized in one place. While there are a few areas that could be smoother—especially..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

Craig T.

Director of Marketing

> "Often its simplicity is its downfall, I want better comparative features for judging candidates and resumes."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084331)

BD

Barrett D.

Night Auditor

> "Our HR also sends the monthly newsletter through BambooHR so it is nice to be updated on monthly events that occurred or will occur."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7040887)

EP

Erika P.

HR Manager

> "However, we grew so much in size, that BambooHR could no longer support us the way we needed, and we found ourself doing a lot of manual processes on our own."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7087436)

SS

Shenella S.

Human Resource Executive

> "Excellent platform that operates as a one stop shop for all things HR such as payroll, onboarding etc.!"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084571)

SR

Stacy R.

CFO

> "I do not like having to run multiple reports to get the data I need to compile the payroll JE in our accounting system, Sage INTACCT."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817720)

DO

Diane O.

HR Manager

> "The platform is very user friendly. That we're able to customize the platform colors and company logo, helps make it feel more like an extension of our company."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6853735)

VR

Verified Reviewer

Full Stack DEveloper

> "For unique documents like your warehouse waiver, the manual scanning, labelling, and filing can be a pain, especially with high turnover."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6256572)

JJ

Jennifer J.

Director of Finance and Administration

> "Our onboarding process is so much smoother due to sending documents for review and signing in advance, having more transparency of personnel files where possible, seamless tracking..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6525827)

EZ

Elaina Z.

Accountant

> "Sometimes when doing payroll, we get notices of employees who have issues with their payroll being submitted but sometimes it's hard to understand what the issue is or how to fix it."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6824659)

DJ

Daniel J.

Project Manager

> "Simple platform, we can see and manage our personal information, book time off in a few clicks, simply check payslips in the documentation section, review and give feedback about..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6635064)

VR

Verified Reviewer

Sales and Marketing

> "What I didn't like is if you miss clocking in or out, you will have to reach out to HR and they have to make the changes for you. When I was with a different company, we used..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6299976)

SK

Sheniga K.

HR consultant

> "It’s especially strong for small to mid-sized businesses, with great reporting and employee self-service features."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7027645)

KO

Kim O.

Human Resources Assistant

> "The only con that I have found is not being able to bump our listing to the top of searches. "

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7031711)

VR

Verified Reviewer

Administrative Clerk

> "I love this tool and it makes my little operation function like a big company, I can manage all my financial needs without worry"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7081306)

RW

Rob W.

Service Manager

> "Lack of alerting capabilities, can't trigger notification if employee fails to show up for scheduled shift."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7005545)

RV

Rakhi V.

QA Lead

> "I also appreciate how it centralizes HR tasks (like time-off requests and approvals) so there’s less back-and-forth"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

MK

Mehakpreet K.

administrator

> "If I’m being honest, adding more company-specific documents felt a bit tricky, and the lack of customization made it harder."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6826240)

KW

Katy W.

Sr. Director, Talent Management

> "I'd recommend Bamboo for small to midsized organizations that are looking for a platform that has the ability to integrate with a multitude of HR and non-HR platforms, has solid..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7001889)

Harshul S.

Network Engineer

> "Some features feel a bit limited, like you expect more options but they’re not there"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7109058)

GD

Guillermo D.

Finance and Internal Operations director

> "Overall, it is a great to for small companies that don't have too many resources to track time logging, vacations, sicknesses, direct reports, etc, and have quick analysis on the..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6454293)

CD

Christina D.

HR Director

> "We use a self-funded plan, so I think Bamboo just hadn't expanded enough to be able to service self-funded health plans yet."

[See full review](https://www.capterra.com/p/110968/BambooHR/#SoftwareAdvice___6810021)

LM

Lisa M.

Director of Human Resources

> "It centralizes all employee data in one place, automates many HR tasks, enhances the employee experience with self-service options, and provides tools for tracking performance and..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6663087)

MH

Mark H.

Operations Manager

> "What I liked least about BambooHR is that the payroll features are not great and it is not quite as helpful as Google Drive is."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6780726)

SG

Sagun G.

Computer Network Technician

> "Honestly, this app is all in one application that saves a lot of time as a employee while making us feel empowered. Whether it's about setting goals, onboarding o requesting time..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6667459)

Harshul S.

Network Engineer

> "Reports take a while to figure out and sometimes don’t show exactly what you need"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7109058)

VC

Vicente C.

Quality Technician

> "It helps tracking employee's records, time off convenient."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7104565)

HB

Hayley B.

Payroll Specialist

> "Currently we have a non-taxable reimbursement that should not be a part of gross income and the system is including it in the summary gross income portion of paystubs. "

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6678406)

RG

Rachel G.

Head of Operations

> "We also have the add on engage pack that means we can easily run bi-annual reviews (though these are also only top down - no options for 360 or much customisation here)."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6577995)

Holly D.

HR director

> "The only thing i dont care for is i had slight difficulty contacting customer support and getting a prompt response."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7088421)

CH

Carl H.

Consultant

> "Very easily laid out allows you to customise your home page as a user."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7045725)

FC

Fergus C.

Marketing Executive

> "Time off management is not displayed very clearly and can make booking and approving time off confusing."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6862306)

BD

Barrett D.

Night Auditor

> "It is also nice that the software tracks when you started with a company; so you never have to wonder when you started."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7040887)

MG

Marco G.

Call center marketing employee

> "I would say the least thing I like about it is the mobile app it has limitations while functional, is not as robust as the desktop version, and some features may not be available on..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6652563)

Alexander G.

Middle and High School Services Supervising Librarian

> "Payroll is also easy to keep track of and keeping up with employee attendance is a very simple process thanks to the open access."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7076313)

VA

Vicky A.

Controller

> "The major Con I have with the BambooHR is that it does not do allocations between departments."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6803402)

VR

Verified Reviewer

Enterprise Strategic Account Manager

> "I liked how you can set up onboarding questions, see people's work anniversaries, birthdays, and upcoming PTO."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6856830)

BB

Brad B.

Finance HR Director

> "The onboarding process can get held up by the employee and there is no notification to the employer."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6835730)

VR

Verified Reviewer

Founder

> "It’s user-friendly, reliable, and streamlines the entire workflow so everything (and everyone) moving smoothly."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7055561)

VR

Verified Reviewer

Enterprise Strategic Account Manager

> "I don't like how we didn't have any integrations with in it, so I'd have to login to multiple systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6856830)

EB

Erik B.

Retention Manager

> "I appreciate how easy it is to review and manage time off requests, make amendments to time cards, and the overall integration with other benefits platforms."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6798082)

AM

Athena M.

Senior Account Executive

> "Some of the table interfaces and buttons are glitchy on mobile, sometimes they are not viewable also on mobile version"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6761421)

KW

Katy W.

Sr. Director, Talent Management

> "We do also use the Onboarding module which has definitely helped us streamline the onboarding experience for both the new hire and internal teams. "

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7001889)

AW

Alison W.

owner

> "They absolutely refused to work with me, straight up refused to let me talk to a manager, insisted that I had to take the full price increase to retain updates for the features I'd..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6376574)

SG

Sagun G.

Computer Network Technician

> "Its Self-Service is a game changer meaning i dont have to email HR for every little thing like updating address or seeing my benefit or vacation. If you are new to the company,..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6667459)

VR

Verified Reviewer

CDCA

> "It sometimes has trouble loading, but very rare."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7070788)

RH

Rocky H.

IT System Specialist

> "Great HR software for small to midsize businesses with less than 500 employees."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7092032)

VR

Verified Reviewer

Owner and GM

> "I have tried multiple times to get pricing and they insist on getting information that is irrelevant to the pricing."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7005910)

JH

James H.

IT Infrastructure Manager

> "Bamboo has a simple UI, the configuration is flexible enough to support a growing business, and the support is responsive and helpful"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7008641)

RC

Rachel C.

Customer Support Lead

> "The People directory is a little harder to filter and use. While you can search by name or department, the results do not populate by Title."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6421325)

SR

Stacy R.

CFO

> "A bulk of reports are great and I love the search ability to make sure the reports capture the information you need."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817720)

AM

Ami M.

General Manager

> "Ultimately, we discovered that the software features were not as robust and not as easy for our employees at large to use and manipulate as our current solution and and decided"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6724144)

LH

Lucien H.

Head of GTM

> "We used Officevibe and then Lattice for peformance management so we seamlessly integrated this tying together our tech stack."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6301414)

AZ

Anas Z.

Manager

> "One of the potential downside is the learning curve associated with BambooHR. While the platform is known for its user-friendly interface, new users may still require some time to..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6245893)

AW

Ayannia W.

Executive admin

> "Continues to show how evolved we are in where we can be paperless and stay within boundaries !"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7062025)

CA

Christian A.

Manager

> "The only thing holding me back is the lack of transparency in showing the pricing for core vs pro on their website."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6331450)

Matthew L.

People Business Partner

> "Straightforward UI and a good solution for smaller companies with smaller budgets."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7067914)

AG

Ana G.

Director of HR

> "The Performance Management does not allow for Print functionality and Signature of Discussion"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6361573)

JaK

Jarosław K.

Director of Support

> "From the user's perspective, the UI and various functions are easy to understand, and for most day-to-day functions, you are just a click away."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7019260)

NL

Nikita L.

Speech Therapist

> "For example, within teams, I would like to see that a person has blocked off a day for an annual leave and can't apply on that day because it's already taken by somebody else."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6458086)

JH

Jace H.

Sr. Project Manager

> "Also the PTO approval portion was great for individuals but I wish you could see the entire company or they provide a calendar that shows who is off each day so we do not have to..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6632675)

RB

Rhonda B.

RN abstractor

> "Our is not challenging from a management perspective, moving between associates to review time cards"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6767381)

VR

Verified Reviewer

Administrative Clerk

> "BambooHR is the best tool for small business management and it is easy to use for payroll & the customer support is fantastic"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7081306)

Andrius P.

Talent Acquisition Manager

> "There are useless reports like "Candidates by Veteran Status and Gender" , while the information i need the most would be like success rate - how many candidates applied and how..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___4736064)

JH

Jace H.

Sr. Project Manager

> "They also have a great search functionality that lets you search for employees and see their profile, job responsibilities etc."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6632675)

AM

Ahmed M.

VP

> "Creating different permissions groups for dotted line reporting structure has been challenging"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6241012)

LH

Liz H.

Executive Assistant

> "I like that I can easily view our org chart and find anyone within the company and where they fall within the org."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6851313)

AD

Aisha D.

HR Consultant

> "We would have to alter the person's last day and final pay date in order to process their last check, which can cause incorrect records if we forget to switch the dates back to..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___5021495)

SF

Sergi F.

Sales Compensation Analyst

> "Customer Support was also generally very responsive and helpful compared to the ticket queues of larger vendors."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7067877)

OJ

Okeya J.

RBT

> "The bright green and white combination of the website is straining on my eyes."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6772388)

CC

Caitlin C.

Senior Director of Marketing and Development

> "It has helped to streamline our recruitment efforts, especially for marketing and branding integrations."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6859830)

TR

Thomas R.

Director

> "I think that Bamboo seems outdated, some sections are hard to find, and it could use a better layout"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6808193)

VR

Verified Reviewer

Founder

> "It takes care of the essentials smoothly and genuinely streamlines day-to-day operations."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7055561)

Jerome C.

Owner

> "A possible drawback of BambooHR is that the reporting and analytics features in BambooHR may not be as robust as some other HR management solutions on the market. While the software..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___4764022)

[View Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/)

CB

Cynthia B.

Talent Acquisition Team Lead

> "Another big plus is being able to reuse your own database and talent pools over time, which reduces reliance on external..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781)

TpnH

ŠTěpán H.

Technical Sourcer

> "The other thing I'm missing is more visual alerts on active candidates, so team mess-ups can be avoided for candidates who..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312)

CB

Cynthia B.

Talent Acquisition Team Lead

> "From a team lead perspective, the reporting dashboards make it easy to track pipeline health and recruiter performance, which..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781)

BC

Billie C.

Marketing coordinator

> "You can’t download the candidate list which is frustrating and it is lacking other features"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6455089)

CB

Cynthia B.

Talent Acquisition Team Lead

> "Setting up sequences is quick and practical, and the wide range of placeholders makes it easy to personalize outreach at scale."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781)

GT

Galo T.

Recruiting Coordinator

> "I sometimes have issues with boolean searches not yielding results."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751650)

TpnH

ŠTěpán H.

Technical Sourcer

> "The feature I love the most are sequences (and their analytics), which are the biggest time saver & continuous improvement..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312)

David B.

David

> "Less than 5% accurate emails for candidatesNo live chat for Customer SupportNo communication on the relationship with Account..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4549693)

Mathieu L.

Recruiter

> "I particularly like the collaboration possibilities in GEM."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6676726)

TY

Tommy Y.

Director of Recruiting

> "the support could be much better, working with support on problems is slow."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6006869)

KF

Katinka F.

Technical Sourcer

> "search in the Prospects; email sequencing and automizing the outreach to candidates, being able to set up email sequence "on..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4441214)

Scott K.

Recruiting Manager

> "Sometimes the extension isn't working well with Linkedin recruiter - in that you need to open the profile in public view..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431208)

Talya M.

Senior Recruiter

> "You can also create a dashboard of analytics on projects you create and on positions linked to your ATS which can really help..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3465557)

GR

Glane R.

Head of Social Media

> "some emails redirects to junk or spam folder due to different email domains in EU"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

RW

Randi W.

Recruiter

> "I also loved the data provided on candidates opening emails, clicking links, etc - it provided me with the ability to reengage..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689)

GR

Glane R.

Head of Social Media

> "have to reinstall the extension because it does not response sometimes (ie. open or save candidates to the project)"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

AH

Alex H.

Senior Recruiter

> "Gem allows me to communicate quicker with candidates, understand better about where they are in the process and catalogue them..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3987582)

KA

Kait A.

Recruiter

> "It feels clunky at this stage still."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751688)

VR

Verified Reviewer

Senior Sales Sourcer

> "The data and analytics provided really give you a great look into trends and patterns which help the whole sourcing and..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4554354)

MR

Mark R.

Senior Director, Talent Acquisition

> "Our current ATS (Lever) does not offer some of the features this technology does."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513392)

CB

Cory B.

Lead Recruiter

> "I like how you can set up drip email campaigns and even thought sending inmails is manual, it's much better to remind you when..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4176950)

Oluwatomilola A.

Talent Acquisition Manager

> "Sending inmail sequence is not automated and that is a lot of stress"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513720)

VR

Verified Reviewer

Tech Talent Sourcer

> "Gem is great for sourcers and recruiters that want to excel with active sourcing and sending messages to cold candidates via..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3574807)

DL

Dane L.

Technical Sourcer

> "Sometimes it feels a little robotic or to time consuming to change it within the email."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4023274)

RW

Randi W.

Recruiter

> "I made 2 hires immediately through Gem, and I was able to engage with candidates through Gem that had ignored my LinkedIn..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689)

RR

Ryan R.

Head of Talent

> "I believe the user interface is a bit clunky and could honestly use a design make-over. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3746520)

VR

Verified Reviewer

Tech Talent Sourcer

> "It helps you create message templates, and sequences so it's really great to have scheduled follow-ups."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3574807)

SZ

Serguei Z.

Senior Corporate Recruiter

> "I've been having issues with uploading candidate profiles into out ATS."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3493177)

AB

Alexis B.

Head of Talent

> "I love how easy it is to set up automated outreach sequences for candidates - once I get everything configured and submit, it..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3796684)

RW

Randi W.

Recruiter

> "I do not use the interview/offer etc features, so not sure if that would be helpful. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689)

MD

Mark D.

Recruiter

> "I love their blogs, articles, open houses, recruiter meetups, and all the other events that they are always hosting."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3505983)

VR

Verified Reviewer

Sourcer

> "Occasionally the data can be incorrect, but that is one of the only cons about gem."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3817395)

TV

Tiffany V.

Sr. Recruiter

> "I love how you can set templates for projects, that they are timed, and that they stop when someone replies..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3814824)

GR

Glane R.

Head of Social Media

> "not that user friendly for EU due to GDPR policy"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

Victor V.

Recruiting Partner

> "Some of the most helpful features for me when using Gem, is the data and analytics it provides."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3533969)

GR

Glane R.

Head of Social Media

> "seldomly gets angry replies from candidates I message"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

VR

Verified Reviewer

lead Generation Specialist

> "You could also integrate other software tools for seamless transfer of data."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3832952)

NG

Nelly G.

Talent sourcer

> "It constantly hangs or downloads very slowly"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3639741)

HM

Hannah M.

Sr. Sourcer

> "i love how this tool took out the step of having to do reoutreach - it was great to know that I could rely on it to do so on..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3865229)

VR

Verified Reviewer

Sourcer

> "Sometimes, it can really slow down my computer/takes a while to load reports or send bulk messages."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3208613)

KG

Kevin G.

Recruiter

> "Quick access to saved project folders and sequences for fast workflow."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3662728)

AB

Alejandra B.

Sourcer Associate

> "It’s not so user friendly unless someone teaches you how to use it"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3471452)

MR

Mark R.

Senior Director, Talent Acquisition

> "The technology offers a great dashboard experience for producing reports for our internal clients, they are easy to set up and..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513392)

KU

Katie U.

Recruiter

> "I am often trying to filter and not sure the EXACT words used to filter through my candidates."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3402127)

TpnH

ŠTěpán H.

Technical Sourcer

> "Gem feels very intuitive and well-designed."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312)

MH

Michelle H.

Technical Talent Sourcer

> "Microsoft kept locking the account due to bulk messaging. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3241326)

BD

Betty D.

Associate Sourcer

> "The email/inmail sequences are easily the most useful feature of this software."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3986599)

VR

Verified Reviewer

Head of Talent

> "The UI is a bit janky, could be a prettier design."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3203322)

KH

Karl H.

Recruiting Coordinator

> "Gem seems really straightforward and easy to navigate!"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4763390)

Moses S.

Talent Acquisition

> "They are still early in their lifecycles so sometimes things can break."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___2285940)

NM

Nisha M.

Sr. Recruiter

> "The best software that saves time for recruiters."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3677073)

JF

Joe F.

Talent Partner

> "A minor inconvenience for the ROI."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___2247914)

[View Reviews](https://www.capterra.com/p/204052/Gem/reviews/)

## User interface

4.58 (3,108)

4.73 (123)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

BambooHR

27/46

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Application Management
-   Assessment Management
-   Background Screening
-   Billing & Invoicing
-   Boolean Search
-   Calendar Management
-   Candidate Management
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   GDPR Compliance
-   Generative AI
-   Internal HR
-   Interview Management
-   Job Board
-   Job Posting
-   Job Requisition
-   Mobile Access
-   Onboarding
-   Process/Workflow Automation
-   Recruiting Firms
-   Reference Checking
-   Referral Management
-   Reminders
-   Reporting/Analytics
-   Resume Database
-   Resume Parsing
-   Resume Search
-   Searchable Database
-   Self Service Portal
-   Social Media Integration
-   Social Recruiting
-   Talent Pool
-   Task Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/110968/BambooHR/#features)

Gem

27/46

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Application Management
-   Assessment Management
-   Background Screening
-   Billing & Invoicing
-   Boolean Search
-   Calendar Management
-   Candidate Management
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   GDPR Compliance
-   Generative AI
-   Internal HR
-   Interview Management
-   Job Board
-   Job Posting
-   Job Requisition
-   Mobile Access
-   Onboarding
-   Process/Workflow Automation
-   Recruiting Firms
-   Reference Checking
-   Referral Management
-   Reminders
-   Reporting/Analytics
-   Resume Database
-   Resume Parsing
-   Resume Search
-   Searchable Database
-   Self Service Portal
-   Social Media Integration
-   Social Recruiting
-   Talent Pool
-   Task Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/204052/Gem/#features)

### Recognition

No recognitions have been awarded to BambooHR

No recognitions have been awarded to Gem

### Deployment & support

BambooHR

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Gem

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BambooHR

-   By BambooHR
-   Located in United States
-   Founded in 2008

Gem

-   By Gem
-   Located in United States
-   Founded in 2017

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4.6

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4.4

Features

4.5

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Ease of Use

4.7

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Ease of Use

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4.6

Ease of Use

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