# Compare BambooHR vs Gusto 2026 | Capterra > Unsure of what to choose? Check Capterra to compare BambooHR and Gusto based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/110968-131882/BambooHR-vs-Gusto --- # BambooHR vs Gusto Features and Cost Comparison Last updated March 31st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BambooHRGusto2/4 selected [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) [## BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting Price $10.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [3,108 reviews](#user-reviews) Positive 2,955 Neutral 120 Negative 33 [## Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting Price $49.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [4,191 reviews](#user-reviews) Positive 3,915 Neutral 162 Negative 114 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 27,548 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Payroll Management 4.2 Direct Deposit 4.8 Tax Compliance 4.4 W-2 Preparation 4.6 Tax Calculation NA 84%Fit High performer Feature ratings Payroll Management 4.6 Direct Deposit 4.7 Tax Compliance 4.4 W-2 Preparation 4.7 Tax Calculation 4.4 User satisfaction User satisfaction 4.6 User reviews[3,108](https://www.capterra.com/p/110968/BambooHR/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.4 Customer support 4.5 User satisfaction 4.6 User reviews[4,191](https://www.capterra.com/p/131882/Gusto/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.4 Price starts from Price starts from $10Per User, Per Month - Free version - Free trial Price starts from $49Other, Per Month - Free version - Free trial Best for Best for BambooHR centralizes employee, payroll, time, and benefits data, ensuring accuracy, security, and seamless coordination for peace of mind. Best for Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips. ## User reviews Pros & cons Timothy C. Owner > "It has allowed us to scale our onboarding—sending out digital offer letters and new hire packets in minutes rather than hours—while keeping our employee data clean and compliant...." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7112253) RV Rakhi V. QA Lead > "Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you want without..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) VR Verified Reviewer Manager, Business Development > "I have applied for many other jobs on different websites and the user interface and ability to add the necessary pieces of a job applications are most easily done on Bamboo." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7034717) JW Jamalleh W. Human Resources > "There is a lack of follow through with tickets, poas on file get lost and the onus is on the employer to get it, and lastly there is no tracking of tickets with a unique identifier..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817719) BT Beth T. Human Resources Manager > "BambooHR has really helped us streamline data, reporting, storing documents, accruing PTO accurately and we also use it as our Applicant Tracking System via our website." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6796569) RV Rakhi V. QA Lead > "Also, the user experience can feel slightly inconsistent depending on the section you’re in, so a few workflows take more clicks than expected." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) RV Rakhi V. QA Lead > "It’s reliable, easy to navigate, and does a great job of keeping HR information and processes organized in one place. While there are a few areas that could be smoother—especially..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) Craig T. Director of Marketing > "Often its simplicity is its downfall, I want better comparative features for judging candidates and resumes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084331) BD Barrett D. Night Auditor > "Our HR also sends the monthly newsletter through BambooHR so it is nice to be updated on monthly events that occurred or will occur." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7040887) EP Erika P. HR Manager > "However, we grew so much in size, that BambooHR could no longer support us the way we needed, and we found ourself doing a lot of manual processes on our own." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7087436) SS Shenella S. Human Resource Executive > "Excellent platform that operates as a one stop shop for all things HR such as payroll, onboarding etc.!" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084571) SR Stacy R. CFO > "I do not like having to run multiple reports to get the data I need to compile the payroll JE in our accounting system, Sage INTACCT." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817720) DO Diane O. HR Manager > "The platform is very user friendly. That we're able to customize the platform colors and company logo, helps make it feel more like an extension of our company." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6853735) VR Verified Reviewer Full Stack DEveloper > "For unique documents like your warehouse waiver, the manual scanning, labelling, and filing can be a pain, especially with high turnover." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6256572) JJ Jennifer J. Director of Finance and Administration > "Our onboarding process is so much smoother due to sending documents for review and signing in advance, having more transparency of personnel files where possible, seamless tracking..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6525827) EZ Elaina Z. Accountant > "Sometimes when doing payroll, we get notices of employees who have issues with their payroll being submitted but sometimes it's hard to understand what the issue is or how to fix it." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6824659) DJ Daniel J. Project Manager > "Simple platform, we can see and manage our personal information, book time off in a few clicks, simply check payslips in the documentation section, review and give feedback about..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6635064) VR Verified Reviewer Sales and Marketing > "What I didn't like is if you miss clocking in or out, you will have to reach out to HR and they have to make the changes for you. When I was with a different company, we used..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6299976) SK Sheniga K. HR consultant > "It’s especially strong for small to mid-sized businesses, with great reporting and employee self-service features." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7027645) KO Kim O. Human Resources Assistant > "The only con that I have found is not being able to bump our listing to the top of searches. " [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7031711) VR Verified Reviewer Administrative Clerk > "I love this tool and it makes my little operation function like a big company, I can manage all my financial needs without worry" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7081306) RW Rob W. Service Manager > "Lack of alerting capabilities, can't trigger notification if employee fails to show up for scheduled shift." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7005545) RV Rakhi V. QA Lead > "I also appreciate how it centralizes HR tasks (like time-off requests and approvals) so there’s less back-and-forth" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) MK Mehakpreet K. administrator > "If I’m being honest, adding more company-specific documents felt a bit tricky, and the lack of customization made it harder." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6826240) KW Katy W. Sr. Director, Talent Management > "I'd recommend Bamboo for small to midsized organizations that are looking for a platform that has the ability to integrate with a multitude of HR and non-HR platforms, has solid..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7001889) Harshul S. Network Engineer > "Some features feel a bit limited, like you expect more options but they’re not there" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7109058) GD Guillermo D. Finance and Internal Operations director > "Overall, it is a great to for small companies that don't have too many resources to track time logging, vacations, sicknesses, direct reports, etc, and have quick analysis on the..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6454293) CD Christina D. HR Director > "We use a self-funded plan, so I think Bamboo just hadn't expanded enough to be able to service self-funded health plans yet." [See full review](https://www.capterra.com/p/110968/BambooHR/#SoftwareAdvice___6810021) LM Lisa M. Director of Human Resources > "It centralizes all employee data in one place, automates many HR tasks, enhances the employee experience with self-service options, and provides tools for tracking performance and..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6663087) MH Mark H. Operations Manager > "What I liked least about BambooHR is that the payroll features are not great and it is not quite as helpful as Google Drive is." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6780726) SG Sagun G. Computer Network Technician > "Honestly, this app is all in one application that saves a lot of time as a employee while making us feel empowered. Whether it's about setting goals, onboarding o requesting time..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6667459) Harshul S. Network Engineer > "Reports take a while to figure out and sometimes don’t show exactly what you need" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7109058) VC Vicente C. Quality Technician > "It helps tracking employee's records, time off convenient." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7104565) HB Hayley B. Payroll Specialist > "Currently we have a non-taxable reimbursement that should not be a part of gross income and the system is including it in the summary gross income portion of paystubs. " [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6678406) RG Rachel G. Head of Operations > "We also have the add on engage pack that means we can easily run bi-annual reviews (though these are also only top down - no options for 360 or much customisation here)." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6577995) Holly D. HR director > "The only thing i dont care for is i had slight difficulty contacting customer support and getting a prompt response." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7088421) CH Carl H. Consultant > "Very easily laid out allows you to customise your home page as a user." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7045725) FC Fergus C. Marketing Executive > "Time off management is not displayed very clearly and can make booking and approving time off confusing." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6862306) BD Barrett D. Night Auditor > "It is also nice that the software tracks when you started with a company; so you never have to wonder when you started." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7040887) MG Marco G. Call center marketing employee > "I would say the least thing I like about it is the mobile app it has limitations while functional, is not as robust as the desktop version, and some features may not be available on..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6652563) Alexander G. Middle and High School Services Supervising Librarian > "Payroll is also easy to keep track of and keeping up with employee attendance is a very simple process thanks to the open access." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7076313) VA Vicky A. Controller > "The major Con I have with the BambooHR is that it does not do allocations between departments." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6803402) VR Verified Reviewer Enterprise Strategic Account Manager > "I liked how you can set up onboarding questions, see people's work anniversaries, birthdays, and upcoming PTO." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6856830) BB Brad B. Finance HR Director > "The onboarding process can get held up by the employee and there is no notification to the employer." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6835730) VR Verified Reviewer Founder > "It’s user-friendly, reliable, and streamlines the entire workflow so everything (and everyone) moving smoothly." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7055561) VR Verified Reviewer Enterprise Strategic Account Manager > "I don't like how we didn't have any integrations with in it, so I'd have to login to multiple systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6856830) EB Erik B. Retention Manager > "I appreciate how easy it is to review and manage time off requests, make amendments to time cards, and the overall integration with other benefits platforms." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6798082) AM Athena M. Senior Account Executive > "Some of the table interfaces and buttons are glitchy on mobile, sometimes they are not viewable also on mobile version" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6761421) KW Katy W. Sr. Director, Talent Management > "We do also use the Onboarding module which has definitely helped us streamline the onboarding experience for both the new hire and internal teams. " [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7001889) AW Alison W. owner > "They absolutely refused to work with me, straight up refused to let me talk to a manager, insisted that I had to take the full price increase to retain updates for the features I'd..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6376574) SG Sagun G. Computer Network Technician > "Its Self-Service is a game changer meaning i dont have to email HR for every little thing like updating address or seeing my benefit or vacation. If you are new to the company,..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6667459) VR Verified Reviewer CDCA > "It sometimes has trouble loading, but very rare." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7070788) RH Rocky H. IT System Specialist > "Great HR software for small to midsize businesses with less than 500 employees." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7092032) VR Verified Reviewer Owner and GM > "I have tried multiple times to get pricing and they insist on getting information that is irrelevant to the pricing." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7005910) JH James H. IT Infrastructure Manager > "Bamboo has a simple UI, the configuration is flexible enough to support a growing business, and the support is responsive and helpful" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7008641) RC Rachel C. Customer Support Lead > "The People directory is a little harder to filter and use. While you can search by name or department, the results do not populate by Title." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6421325) SR Stacy R. CFO > "A bulk of reports are great and I love the search ability to make sure the reports capture the information you need." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817720) AM Ami M. General Manager > "Ultimately, we discovered that the software features were not as robust and not as easy for our employees at large to use and manipulate as our current solution and and decided" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6724144) LH Lucien H. Head of GTM > "We used Officevibe and then Lattice for peformance management so we seamlessly integrated this tying together our tech stack." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6301414) AZ Anas Z. Manager > "One of the potential downside is the learning curve associated with BambooHR. While the platform is known for its user-friendly interface, new users may still require some time to..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6245893) AW Ayannia W. Executive admin > "Continues to show how evolved we are in where we can be paperless and stay within boundaries !" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7062025) CA Christian A. Manager > "The only thing holding me back is the lack of transparency in showing the pricing for core vs pro on their website." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6331450) Matthew L. People Business Partner > "Straightforward UI and a good solution for smaller companies with smaller budgets." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7067914) AG Ana G. Director of HR > "The Performance Management does not allow for Print functionality and Signature of Discussion" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6361573) JaK Jarosław K. Director of Support > "From the user's perspective, the UI and various functions are easy to understand, and for most day-to-day functions, you are just a click away." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7019260) NL Nikita L. Speech Therapist > "For example, within teams, I would like to see that a person has blocked off a day for an annual leave and can't apply on that day because it's already taken by somebody else." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6458086) JH Jace H. Sr. Project Manager > "Also the PTO approval portion was great for individuals but I wish you could see the entire company or they provide a calendar that shows who is off each day so we do not have to..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6632675) RB Rhonda B. RN abstractor > "Our is not challenging from a management perspective, moving between associates to review time cards" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6767381) VR Verified Reviewer Administrative Clerk > "BambooHR is the best tool for small business management and it is easy to use for payroll & the customer support is fantastic" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7081306) Andrius P. Talent Acquisition Manager > "There are useless reports like "Candidates by Veteran Status and Gender" , while the information i need the most would be like success rate - how many candidates applied and how..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___4736064) JH Jace H. Sr. Project Manager > "They also have a great search functionality that lets you search for employees and see their profile, job responsibilities etc." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6632675) AM Ahmed M. VP > "Creating different permissions groups for dotted line reporting structure has been challenging" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6241012) LH Liz H. Executive Assistant > "I like that I can easily view our org chart and find anyone within the company and where they fall within the org." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6851313) AD Aisha D. HR Consultant > "We would have to alter the person's last day and final pay date in order to process their last check, which can cause incorrect records if we forget to switch the dates back to..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___5021495) SF Sergi F. Sales Compensation Analyst > "Customer Support was also generally very responsive and helpful compared to the ticket queues of larger vendors." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7067877) OJ Okeya J. RBT > "The bright green and white combination of the website is straining on my eyes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6772388) CC Caitlin C. Senior Director of Marketing and Development > "It has helped to streamline our recruitment efforts, especially for marketing and branding integrations." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6859830) TR Thomas R. Director > "I think that Bamboo seems outdated, some sections are hard to find, and it could use a better layout" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6808193) VR Verified Reviewer Founder > "It takes care of the essentials smoothly and genuinely streamlines day-to-day operations." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7055561) Jerome C. Owner > "A possible drawback of BambooHR is that the reporting and analytics features in BambooHR may not be as robust as some other HR management solutions on the market. While the software..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___4764022) [View Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/) Ryan P. Graphic Designer > "As an employee with the employer implementing Gusto as our way to clock hours and bill labor, I found it pretty simple and straightforward, with full transparency as far..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520) Hallye N. Operation Management > "Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119489) RK Raechel K. Training Manager > "Gusto has given me the opportunity to do everything in one place, from record keeping to onboarding to calendar management and information disburesement." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7023548) Sofia L. Head Administrative Assistant > "Gusto can get pricey depending upon the number of employees being serviced, and some employees have found it difficult to customize their withholdings." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7058600) DH David H. Attorney > "It suits my personal needs as well, since the information I access is required for non-business needs, including loan and other financial matters." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595) YP Yolanda P. Founder > "The first time I applied for the Gusto card it took a while before my fun’s were on my card and my deposit was not sent to my card right away." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075949) VR Verified Reviewer server > "It excels at getting you paid reliably, often early, and without confusion. If that’s your main goal, it delivers. If you want robust banking tools or fast individual..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) GM Gustavo M. Manager > "What I don't like about Gusto is that it can get a bit pricey as your business grows or if you need additional features. While it's affordable for small businesses, the..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324) HS Hailey S. Server > "It is the perfect assistant to ensure that paystubs are done accurately, in a timely manner and allow for employees to have access to their tax documents." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6813926) CJ Chris J. Director of Clinical Operations. > "Perhaps one of the bigger challenges with Gusto is its limited customization options. While it does cover the basics well, if your organization has unique payroll or..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6559429) SP Sara P. Director of Operations > "We have been using Gusto for years and it has truly changed how we operate. While we have a relatively small team, I can imagine this software would be equally beneficial..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761) VR Verified Reviewer HR Director > "There are limitations on reporting fuctions that needs some customization." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7054840) Ryan P. Graphic Designer > "Overall I found it easy to enter and keep track of my hours each day and week. If I ever add employees and grow the size of my business, I will use Gusto for all of my..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520) Carlie R. Owner > "Sometimes the system ran a little bit slower than was supposed to and paychecks were going out late for several months" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7105844) BK Brianna K. Social Media Manager > "Even after I left a company who used Gusto, the team at Gusto were able to help me track down my W2s or other resources I might need." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7029219) SS Sara S. Client Relations Coordinator > "I also don't enjoy that each contractor has a limit on how many payments per month they can receive - we have had to combine several smaller payments into larger ones for..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6719423) Dan J. COO > "For employee ease, clean interface, and simple to understand platform, Gusto proved a valuable investment. Once you grow beyond a certain size, it can be limiting as you..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7092250) HB Hayleigh B. Infant Teacher > "Gusto requires me to put a note every time I clock in and it doesn’t any of my coworkers." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7067109) NH Nicole H. Director of operations > "Being able to process payroll online and integrate with our scheduling tool is a time saver" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073152) Dovid D. Owner > "They lie about forms and tax filing so that they cause loss of money to the company." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7099297) SA Suman A. TAx preparer and Licensed Producer > "Time tracking and scheduling ensure accurate payroll and the mobile app enables management on the go." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7008018) TJ Tanya J. Founder > "Gusto like many software companies FAIL when it comes to providing adequate and thorough support. If you never run into issues, then the software works perfectly. If you..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6361416) VR Verified Reviewer Sr. People Ops > "Overall, it's a great platform to manage payroll and benefits, although sometimes prices seem a bit high for the quality of providers/carriers." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192) AD Angie D. Executive Director > "I'd like to do receipts on Gusto but I can't afford the additional cost, sometimes it feels like there are a lot of additional charges for basic features on an already..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6872741) PN Princess N. Legal Associate > "I like the part of accessing everything as everything is readily available from the drop down menu,our teams onboarding is simple and allows us to input our own..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6484529) Abbey W. owner, founder > "It's a bit difficult to link Gusto to benefits like workers comp and insurance." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565) SM Sanaa M. Middle School Staff > "As an employee, it is reassuring to be able to view upcoming paychecks, paystubs, tax documents, and account history in a highly convenient app on your smartphone." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833) VR Verified Reviewer administrative > "The only drawback I would point out is that it sometimes takes a while to respond, and some advanced features are only available on higher plans." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6802184) SP Sara P. Director of Operations > "Overall, Gusto is an excellent resource for payroll, managing salaries, and tracking time off." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761) JB John B. Treasurer > "It was tricky to get Gusto fully integrated with our preferred timekeeping system. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486) James L. Consultant > "The price point is perfect for taking the responsibility of payroll reporting off the plate for business owners." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842) TR Todd R. President > "The hiring module does not have a way of managing one applicant who has applied for multiple jobs. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6841973) RK Raechel K. Training Manager > "Our team can access benefits, birthdays, compensation, and time-off in one place." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7023548) VR Verified Reviewer server > "Support favors employers. If you’re just an employee with a problem, response times can feel slower than they should." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) VR Verified Reviewer Sr. People Ops > "It also provides an extensive and descriptive way to manage users and permissions." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192) MB Matt B. CEO > "I wish that Gusto handled payroll outside the US, as the lack of that feature has forced us to look at other products." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6817891) JG Janna G. Executive Director > "Gusto allows for individual employee engagement which provides efficiency for the HR team while allowing an autonomous management of personal details such as PTO request,..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6542595) VR Verified Reviewer CEO and Founder > "It was such a mess that what was 100% automated by the doctor and pharmacy, the pharmacy couldn't undo the transaction and was going to send back the prescription." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) DH David H. Attorney > "The login is reasonable easy, and it's easy to find the information I need - in particular the tax and paystub information described above, which is often needed for..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595) YB YURI B. HR > "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453) ANDREY V. CEO > "Great management of contracts and compliance documents and great value for money for smaller teams." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7039461) GS Garrett S. Federal WildFire Contracts > "Gusto’s actions continuously creates unnecessary financial strain and wasted time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7079651) Bryce S. Software Implementation > "It handles tax filings, benefits administration, and direct deposits seamlessly, which saves a lot of time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6883167) MK Matthew K. CEO > "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they aren't going to..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516) Emily C. Business Manager > "It’s also very affordable compared to many other payroll services, especially for small to mid-sized businesses, and offers good value for what you get." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7080271) SM Sanaa M. Middle School Staff > "Gusto does not contain direct messaging options for employees to contact their company's HR services team." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833) MG Moran G. Mobile Marketing Lead > "I love the employee interface, it gives a detailed breakdown of actual hours worked and amounts due, with statistics that enhance transparency." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6641857) JS Jessica S. Program Manager > "Lack of gps tracking function when clocking in and bread crumbs." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6870996) Stenie O. People Care and Coordinator Director > "It provides great help to small business management that do not want to invest a lot of money to do their payroll." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7097567) KO Kearis O. Director > "For instance, the card we had on file to pay our subscription expired, so the whole system went down." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6857654) NH Neil H. Franchise Owner > "I especially like the straightforward pricing model. As you become busier, you pay more, but when things slow down, the pricing also decreases, based on the number of..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6820410) VR Verified Reviewer CEO and Founder > "The family had to go in person to the pharmacy, use a different credit card and not be able to use their own FSA money." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) VR Verified Reviewer Administrative Clerk > "I love using Gusto it is a great tool for small businesses who what to keep good records and grow professionally" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081478) VR Verified Reviewer CEO and Founder > "A receipt for a denied transaction. Before I would ever recommend that great payroll that Gusto has been, they need to either stop doing FSA all together or find a..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) AM Anukriti M. Architectural Designer > "Employees can access their pay stubs, tax forms, and benefits details, which reduces administrative burden and enhances transparency." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6620227) DS Daren S. Owner > "We cancelled our service without running any payroll in the month of April and they charged the full months fee anyway. " [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6799451) EB Erika B. Massage Therapist > "It also was smooth and easy to view previous pay period information, as well as tax information at the end of the year." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7026222) DS Daren S. Owner > "Gusto has had constant price increases and you are stuck with paying for a full month regardless of when you cancel their service." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6799451) James L. Consultant > "Gusto has always been a great platform for managing payroll for small and mid-sized businesses." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842) HD Hannah D. HR Coordinator > "I worked for a larger company and it didn't have the dedicated level of service I am used to from other HRIS providers." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6786218) GM Gustavo M. Manager > "After more than two years of using Gusto as my primary payroll tool, my experience has been quite smooth and efficient, especially when managing my store's employee..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324) VM Vincent M. Operations Manager > "weeks of behind 401k contributions, and it's not 100% Gusto's fault but my experience is that it's been very hard to get answers from their team that works in this..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6884455) CB Cecelia B. Operations Specialist > "I only had one bad experience with Gusto, but they fixed the bugs and issues really quick, and their customer support helped out as well." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107707) VR Verified Reviewer Office Manager > "The customer service can be a little frustrating at times." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075036) LP Lynne P. Office Manager > "What I like most about Gusto is how it simplifies payroll and HR tasks." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107684) MS Morgan S. Customer Success Manager > "For example, I got married one year, and now have a different email than the one that Gusto uses for login, and I cannot figure out how to change the actual login email..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679) AK Amanda K. Assistant Director > "I can pay my team members within a minutes with some clicks and it also takes care of taxes automatically which saves me a lot of time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6492973) ZB Zakaria B. sales rep > "The limited customization options for reports can be a drawback for businesses with specific needs." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6608809) Abbey W. owner, founder > "I love how simple it is to use as Gusto guides you through all the requirements, from taxes to reports and files them all automatically." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565) MH Melanie H. HR Specialist > "The reporting is not as robust or user friendly as our accounting software reporting." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6807540) VR Verified Reviewer Operations Manager > "I have enjoyed my time using Gusto; it alerts me around payday and helps me look through my paystubs and PTO management." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6445284) VR Verified Reviewer server > "Not ideal if you still live in the physical-currency world." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) AG Adina G. Home Healthcare > "Gusto automate tasks like on boarding new clients and running payroll, freeing up time for more strategic work and business." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6529045) AG Allison G. Owner > "We want people to be able to clock in/out for a paid lunch break just to track time, but this isn't possible." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6547872) MS Morgan S. Customer Success Manager > "As a place to track my pay, I appreciate the user-friendly interface making it simple to explore tools within the platform, and find all information that I need at any..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679) NW Natasha W. Manager > "The only thing I dislike about Gusto is sometimes there are moments that direct deposit paychecks have been delayed by hours up to a couple of days." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6340372) SR Skyler R. Executive Director > "It simplifies tax filing and takes the guess work out of bookkeeping as it shows everything my contractor made for the year." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6557567) SK Sarah K. People Ops Manager > "The reporting functionality was also lacking compared to some of their competitors." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6853705) IL Ian L. City Lead > "The app allows us to deposit our pay to our bank accounts instantly." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7013107) AH Amanda H. Office Manager > "Have been using Gusto for over 7+ years now and have not even wanted or needed to look for any additional services!" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7103161) [View Reviews](https://www.capterra.com/p/131882/Gusto/reviews/) ## User interface 4.58 (3,108) 4.62 (4,191) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important BambooHR 29/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/110968/BambooHR/#features) Gusto Top features 35/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/131882/Gusto/#features) ### Recognition No recognitions have been awarded to BambooHR No recognitions have been awarded to Gusto ### Deployment & support BambooHR Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Gusto Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BambooHR - By BambooHR - Located in United States - Founded in 2008 Gusto - By Gusto - Located in United States - Founded in 2011 ## 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