# Compare BambooHR vs Gusto 2026 | Capterra > Unsure of what to choose? Check Capterra to compare BambooHR and Gusto based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/110968-131882/BambooHR-vs-Gusto --- # BambooHR vs Gusto Features and Cost Comparison Last updated April 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BambooHRGusto2/4 selected [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,263)](https://www.capterra.com/p/110968/BambooHR/reviews/) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,199)](https://www.capterra.com/p/131882/Gusto/reviews/) [## BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,263)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting Price $10.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [3,263 reviews](#user-reviews) Positive 3,106 Neutral 123 Negative 34 [## Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,199)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting Price $49.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [4,199 reviews](#user-reviews) Positive 3,923 Neutral 162 Negative 114 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 28,111 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Payroll Management 4.3 Direct Deposit 4.8 Tax Compliance 4.4 W-2 Preparation 4.6 Tax Calculation NA 84%Fit High performer Feature ratings Payroll Management 4.6 Direct Deposit 4.7 Tax Compliance 4.4 W-2 Preparation 4.7 Tax Calculation 4.4 User satisfaction User satisfaction 4.6 User reviews[3,263](https://www.capterra.com/p/110968/BambooHR/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.5 User satisfaction 4.6 User reviews[4,199](https://www.capterra.com/p/131882/Gusto/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.4 Price starts from Price starts from $10Per User, Per Month - Free version - Free trial Price starts from $49Other, Per Month - Free version - Free trial Best for Best for BambooHR centralizes employee, payroll, time, and benefits data, ensuring accuracy, security, and seamless coordination for peace of mind. Best for Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips. ## User reviews Pros & cons Timothy C. Owner > "It has allowed us to scale our onboarding—sending out digital offer letters and new hire packets in minutes rather than hours—while keeping our employee data clean and..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7112253) JW Joe W. Assistant Project Manager > "I wish there were a way to bulk add time sheet information across multiple days. Since I'm salaried and my hours are typically allocated across however many jobs I'm..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135634) KF Kyle F. Security Specialist > "Features like payroll processing, employee communication, and job posting are all seamlessly integrated, which saves time and reduces the need for multiple systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920) LI Lola I. RPF Analyst > "The process for editing and adding schedules needs to be changed or made easier; sometimes it freezes, and for example, adding night hours is more tedious for some of us..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135368) KF Kyle F. Security Specialist > "The platform delivers consistent value across all key areas—payroll is reliable and straightforward, communication tools help keep everyone aligned, and the job posting..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920) CG Carina G. PA-C > "One of the downsides of BambooHR was that some features felt limited in terms of customization, especially when trying to tailor reports or workflows to specific..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753) SM Sathwika M. SDET > "The onboarding process is smooth, and features like employee data management, leave tracking, and performance management are well integrated." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135732) VR Verified Reviewer Community Manager > "I find it difficult to add mileage using the app and there is no way to even access the tab for 1:1s with my supervisor in the app." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120432) MG Mar G. Data Manager > "it's a complete, agile, fast and secure interface for managing all HR aspects of a company, in my opinion as an empleoyee." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136946) RV Rakhi V. QA Lead > "Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) BT Beth T. Human Resources Manager > "BambooHR has really helped us streamline data, reporting, storing documents, accruing PTO accurately and we also use it as our Applicant Tracking System via our website." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6796569) SJ Sarah J. Information and Technology Specialist > "For me, the limit of 10 item breakdowns per project goal sometimes cause an issue and I have to do multiple goals for the same projects because I run out of boxes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) MM Marco M. Agent-CSR-Not Owner of Company > "The platform simplifies many HR processes, from onboarding to time-off tracking, making daily tasks easier to manage." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137937) JW Jamalleh W. Human Resources > "There is a lack of follow through with tickets, poas on file get lost and the onus is on the employer to get it, and lastly there is no tracking of tickets with a unique..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817719) KH Karissa H. QMHS Case Manager > "It excels at simplifying HR processes and improving organization, though it may require additional tools as a company scales or needs more advanced functionality." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137263) SB Shivam B. Intern > "This means that every time I revisit the section, I have to manually change or clear the filters again, which can be slightly inconvenient during regular use." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134898) RV Rakhi V. QA Lead > "It’s reliable, easy to navigate, and does a great job of keeping HR information and processes organized in one place. While there are a few areas that could be..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) LW Louie W. Project Coordinator > "Additionally, certain advanced functionalities, such as reporting and integrations, can be somewhat basic compared to more robust HR systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135422) SJ Sarah J. Information and Technology Specialist > "I am also a huge fan of the Goals section where I can add projects and breakdowns of what benchmarks need hitting and when." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) NK Naveen K. VP of Technology and Data > "Limited customization, basic reporting for complex needs, and integrations can feel restricted at scale" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135317) DO David O. Esims Team Leader > "It works especially well for day-to-day people management, leave requests, and maintaining employee information." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137555) VV Vigneshwar V. Data Analyst > "One drawback of BambooHR is that some advanced features and customizations are limited compared to more complex HR systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500) BC Brittni C. account manager > "overall, bamboo HR complements Awin well, keeps teas organizes,, improves communications supports efficient workflows." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134964) SdaE Sait doğan E. content manager > "They charge per employee per month, and it gets expensive quickly, especially when you start adding Payroll and Performance as separate modules." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137567) VV Vigneshwar V. Data Analyst > "It makes managing employee data, tracking time off, and accessing reports very straightforward." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500) VV Vigneshwar V. Data Analyst > "Reporting can feel a bit restrictive for deeper analytics, and certain integrations require additional setup or third-party tools." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500) BD Barrett D. Night Auditor > "Our HR also sends the monthly newsletter through BambooHR so it is nice to be updated on monthly events that occurred or will occur." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7040887) LW Lindsey W. Data Technician > "Sometime the screen will lag or the screen will just constantly spin with a blank white page when Bamboo is down or doing an update." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136113) SJ Sarah J. Information and Technology Specialist > "It has made submitting time sheets and time off requests sooooo much easier than our old time card system." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) RV Rakhi V. QA Lead > "Also, the user experience can feel slightly inconsistent depending on the section you’re in, so a few workflows take more clicks than expected." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) VT Vicky T. Marketing and Special Projects Manager > "I know when we were big, it was a great way to see what everyone was up to, and it tracks birthdays and work anniversaries." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137347) RL Richard L. Marketing Lead > "I would say the only thing was the inability to do anything in day of liew from personal events like working on days on public holidays for example" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134925) SJ Sarah J. Information and Technology Specialist > "Being able to track my projects as well as add collaborators has been a wonderful perk of the software." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) Craig T. Director of Marketing > "Often its simplicity is its downfall, I want better comparative features for judging candidates and resumes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084331) VR Verified Reviewer IT Administrator > "They have the ability to keep track of all aspects of an employee in one simple solution." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7132554) Quang H. UX Manager > "Some advanced features require additional cost, and the mobile app occasionally has performance issues." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135757) RE Ralph E. Maintenance Tech Specialist > "It's been nice to be able to access it from my home computer, and to be able to utilize it to request time off rather than having to wait until I am at work." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137547) EP Erika P. HR Manager > "However, we grew so much in size, that BambooHR could no longer support us the way we needed, and we found ourself doing a lot of manual processes on our own." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7087436) VR Verified Reviewer Manager, Business Development > "I have applied for many other jobs on different websites and the user interface and ability to add the necessary pieces of a job applications are most easily done on..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7034717) CG Carina G. PA-C > "Additionally, certain integrations with other systems were not as seamless as expected, which occasionally led to extra manual work." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753) WF Will F. Head of Commercial Finance > "The self-service portal for employees works well enough for basic tasks like time-off requests." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134295) AD Andres D. Bid Manager > "It lacks the heavy-duty power that massive enterprises need for deep organizational scaling." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134457) SS Shenella S. Human Resource Executive > "Excellent platform that operates as a one stop shop for all things HR such as payroll, onboarding etc.!" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084571) AV Ashley V. Senior Accountant > "That I can't see terminated employee information. If I need to go back to find terminated employee information, I can't do that." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134377) KH Karissa H. QMHS Case Manager > "It centralizes HR tasks efficiently and makes everyday processes much simpler for both employees and administrators." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137263) CR Caleb R. Director of Sales development > "Some of the manager and admin tools can be difficult to locate and navigate efficiently from a user perspective." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134336) DO Diane O. HR Manager > "The platform is very user friendly. That we're able to customize the platform colors and company logo, helps make it feel more like an extension of our company." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6853735) SR Stacy R. CFO > "I do not like having to run multiple reports to get the data I need to compile the payroll JE in our accounting system, Sage INTACCT." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817720) SJ Sarah J. Information and Technology Specialist > "I also like that I can tag colleagues when collaborating on projects so we all are on the same page." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) EZ Elaina Z. Accountant > "Sometimes when doing payroll, we get notices of employees who have issues with their payroll being submitted but sometimes it's hard to understand what the issue is or..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6824659) JJ Jennifer J. Director of Finance and Administration > "Our onboarding process is so much smoother due to sending documents for review and signing in advance, having more transparency of personnel files where possible,..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6525827) VR Verified Reviewer Sales and Marketing > "What I didn't like is if you miss clocking in or out, you will have to reach out to HR and they have to make the changes for you. When I was with a different company, we..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6299976) DJ Daniel J. Project Manager > "Simple platform, we can see and manage our personal information, book time off in a few clicks, simply check payslips in the documentation section, review and give..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6635064) MM Maya M. Student COO > "Even though the software is great, it’s pretty expensive, so it might not be the best value for money for a tiny startup or a team on a super tight budget." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136288) EJH Enrique Josias H. Interpreter > "I like the simple way to clock in and clock out. And also the design and colors of the pages in general." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134388) SG Susana G. Design Executive II > "Sometimes it's hard to find what you are looking for, somethings are kind of hidden behind multiple tabs and section" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137726) VR Verified Reviewer Administrative Clerk > "I love this tool and it makes my little operation function like a big company, I can manage all my financial needs without worry" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7081306) MP Matthew P. Senior Engineer > "Constantly having to relog in from my work computer can be a frustrating small waste of time when needing to use it often." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134581) RV Rakhi V. QA Lead > "I also appreciate how it centralizes HR tasks (like time-off requests and approvals) so there’s less back-and-forth" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) RW Rob W. Service Manager > "Lack of alerting capabilities, can't trigger notification if employee fails to show up for scheduled shift." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7005545) KW Katy W. Sr. Director, Talent Management > "I'd recommend Bamboo for small to midsized organizations that are looking for a platform that has the ability to integrate with a multitude of HR and non-HR platforms,..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7001889) SB Shivam B. Intern > "This small usability issue affects ease of use and can slow down workflows, especially when managing data frequently." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134898) GD Guillermo D. Finance and Internal Operations director > "Overall, it is a great to for small companies that don't have too many resources to track time logging, vacations, sicknesses, direct reports, etc, and have quick..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6454293) MK Mehakpreet K. administrator > "If I’m being honest, adding more company-specific documents felt a bit tricky, and the lack of customization made it harder." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6826240) LM Lisa M. Director of Human Resources > "It centralizes all employee data in one place, automates many HR tasks, enhances the employee experience with self-service options, and provides tools for tracking..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6663087) Harshul S. Network Engineer > "Some features feel a bit limited, like you expect more options but they’re not there" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7109058) PK Peter K. Software Engineer > "I love having all my organization information in one place especially the tax, pay, and personal info." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134619) MS Matt S. Director of Finance > "Based on this, our staff cannot see their hours via app. " [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137708) SC Siobhan C. Program Manager > "I really like the goals feature where you can make milestones and check them off." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134376) CD Christina D. HR Director > "We use a self-funded plan, so I think Bamboo just hadn't expanded enough to be able to service self-funded health plans yet." [See full review](https://www.capterra.com/p/110968/BambooHR/#SoftwareAdvice___6810021) PB Prachi B. Project Coordinator and designer > "Very positive and helpful for keeping all employee related information in one designated platform and accessing relevant information." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137800) Harshul S. Network Engineer > "Reports take a while to figure out and sometimes don’t show exactly what you need" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7109058) DO David O. Esims Team Leader > "It is a reliable system that helps create better structure and saves time across the company." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137555) PB Prachi B. Project Coordinator and designer > "There is a slight lag and sometimes it takes a while for this to update." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137800) VT Vicky T. Marketing and Special Projects Manager > "I like that I can see my payroll easily, and they have filters you can use to update it to your liking." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137347) HB Hayley B. Payroll Specialist > "Currently we have a non-taxable reimbursement that should not be a part of gross income and the system is including it in the summary gross income portion of paystubs. " [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6678406) SG Sagun G. Computer Network Technician > "Honestly, this app is all in one application that saves a lot of time as a employee while making us feel empowered. Whether it's about setting goals, onboarding o..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6667459) Quang H. UX Manager > "Customer support response time can be slow during peak hours." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135757) VC Vicente C. Quality Technician > "It helps tracking employee's records, time off convenient." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7104565) Holly D. HR director > "The only thing i dont care for is i had slight difficulty contacting customer support and getting a prompt response." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7088421) [View Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/) Ryan P. Graphic Designer > "As an employee with the employer implementing Gusto as our way to clock hours and bill labor, I found it pretty simple and straightforward, with full transparency as far as..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520) Hallye N. Operation Management > "Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119489) JT Jarvis T. Sales Rep > "The integration between the app and the desktop version makes the login and navigation process feel completely seamless, which significantly reduces the administrative burden..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7136223) Sofia L. Head Administrative Assistant > "Gusto can get pricey depending upon the number of employees being serviced, and some employees have found it difficult to customize their withholdings." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7058600) RS Radha S. Legal Assistant > "The automated payroll runs, tax filings, and built‑in compliance support helped reduce errors and save time, while the clean interface made it easy to navigate without..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559) Lenora H. Clinical Supervisor > "There has been times where it has been hours for you to be able to access your money and you cannot call to unlock your card with the customer service number." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736) RK Raechel K. Training Manager > "I appreciate that all of the information that I need is included in this application and provides a menu where I can access my personal information and easily transition to..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061) YP Yolanda P. Founder > "The first time I applied for the Gusto card it took a while before my fun’s were on my card and my deposit was not sent to my card right away." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075949) YM Yasmin M. Operations Assistant > "I also appreciated how automated many processes are, like tax calculations and filings, which saves a lot of time and reduces the risk of errors." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692) GM Gustavo M. Manager > "What I don't like about Gusto is that it can get a bit pricey as your business grows or if you need additional features. While it's affordable for small businesses, the pricing..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324) DH David H. Attorney > "It suits my personal needs as well, since the information I access is required for non-business needs, including loan and other financial matters." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595) CJ Chris J. Director of Clinical Operations. > "Perhaps one of the bigger challenges with Gusto is its limited customization options. While it does cover the basics well, if your organization has unique payroll or benefit..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6559429) VR Verified Reviewer server > "It excels at getting you paid reliably, often early, and without confusion. If that’s your main goal, it delivers. If you want robust banking tools or fast individual support,..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) VR Verified Reviewer HR Director > "There are limitations on reporting fuctions that needs some customization." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7054840) HS Hailey S. Server > "It is the perfect assistant to ensure that paystubs are done accurately, in a timely manner and allow for employees to have access to their tax documents." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6813926) Carlie R. Owner > "Sometimes the system ran a little bit slower than was supposed to and paychecks were going out late for several months" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7105844) RS Radha S. Legal Assistant > "I found it to be a reliable and user‑friendly platform that simplified payroll and basic HR tasks, especially for small to mid‑sized organizations." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559) CC Colton C. Operations Manager > "I am not a fan of the inability to submit time off requests if hours are not in the bank." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133098) SP Sara P. Director of Operations > "We have been using Gusto for years and it has truly changed how we operate. While we have a relatively small team, I can imagine this software would be equally beneficial for a..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761) SS Sara S. Client Relations Coordinator > "I also don't enjoy that each contractor has a limit on how many payments per month they can receive - we have had to combine several smaller payments into larger ones for some..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6719423) Ryan P. Graphic Designer > "Overall I found it easy to enter and keep track of my hours each day and week. If I ever add employees and grow the size of my business, I will use Gusto for all of my payroll..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520) HB Hayleigh B. Infant Teacher > "Gusto requires me to put a note every time I clock in and it doesn’t any of my coworkers." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7067109) Dan J. COO > "For employee ease, clean interface, and simple to understand platform, Gusto proved a valuable investment. Once you grow beyond a certain size, it can be limiting as you scale..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7092250) Dovid D. Owner > "They lie about forms and tax filing so that they cause loss of money to the company." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7099297) NH Nicole H. Director of operations > "Being able to process payroll online and integrate with our scheduling tool is a time saver" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073152) TJ Tanya J. Founder > "Gusto like many software companies FAIL when it comes to providing adequate and thorough support. If you never run into issues, then the software works perfectly. If you have..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6361416) SA Suman A. TAx preparer and Licensed Producer > "Time tracking and scheduling ensure accurate payroll and the mobile app enables management on the go." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7008018) AD Angie D. Executive Director > "I'd like to do receipts on Gusto but I can't afford the additional cost, sometimes it feels like there are a lot of additional charges for basic features on an already..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6872741) YM Yasmin M. Operations Assistant > "Everything from running payroll to managing employee information is clearly organized, which makes it easy to navigate even without much prior experience." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692) Abbey W. owner, founder > "It's a bit difficult to link Gusto to benefits like workers comp and insurance." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565) VR Verified Reviewer Sr. People Ops > "Overall, it's a great platform to manage payroll and benefits, although sometimes prices seem a bit high for the quality of providers/carriers." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192) VR Verified Reviewer administrative > "The only drawback I would point out is that it sometimes takes a while to respond, and some advanced features are only available on higher plans." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6802184) PN Princess N. Legal Associate > "I like the part of accessing everything as everything is readily available from the drop down menu,our teams onboarding is simple and allows us to input our own information to..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6484529) JB John B. Treasurer > "It was tricky to get Gusto fully integrated with our preferred timekeeping system. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486) SM Sanaa M. Middle School Staff > "As an employee, it is reassuring to be able to view upcoming paychecks, paystubs, tax documents, and account history in a highly convenient app on your smartphone." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833) TR Todd R. President > "The hiring module does not have a way of managing one applicant who has applied for multiple jobs. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6841973) SP Sara P. Director of Operations > "Overall, Gusto is an excellent resource for payroll, managing salaries, and tracking time off." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761) VR Verified Reviewer server > "Support favors employers. If you’re just an employee with a problem, response times can feel slower than they should." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) James L. Consultant > "The price point is perfect for taking the responsibility of payroll reporting off the plate for business owners." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842) MB Matt B. CEO > "I wish that Gusto handled payroll outside the US, as the lack of that feature has forced us to look at other products." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6817891) RS Radha S. Legal Assistant > "The clean interface and helpful reminders made it easy to stay on top of deadlines, even without deep payroll expertise." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559) VR Verified Reviewer CEO and Founder > "It was such a mess that what was 100% automated by the doctor and pharmacy, the pharmacy couldn't undo the transaction and was going to send back the prescription." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) VR Verified Reviewer Sr. People Ops > "It also provides an extensive and descriptive way to manage users and permissions." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192) YB YURI B. HR > "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453) JG Janna G. Executive Director > "Gusto allows for individual employee engagement which provides efficiency for the HR team while allowing an autonomous management of personal details such as PTO request, pay..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6542595) GS Garrett S. Federal WildFire Contracts > "Gusto’s actions continuously creates unnecessary financial strain and wasted time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7079651) DH David H. Attorney > "The login is reasonable easy, and it's easy to find the information I need - in particular the tax and paystub information described above, which is often needed for..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595) MK Matthew K. CEO > "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they aren't going to do..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516) ANDREY V. CEO > "Great management of contracts and compliance documents and great value for money for smaller teams." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7039461) SM Sanaa M. Middle School Staff > "Gusto does not contain direct messaging options for employees to contact their company's HR services team." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833) Bryce S. Software Implementation > "It handles tax filings, benefits administration, and direct deposits seamlessly, which saves a lot of time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6883167) JS Jessica S. Program Manager > "Lack of gps tracking function when clocking in and bread crumbs." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6870996) Emily C. Business Manager > "It’s also very affordable compared to many other payroll services, especially for small to mid-sized businesses, and offers good value for what you get." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7080271) KO Kearis O. Director > "For instance, the card we had on file to pay our subscription expired, so the whole system went down." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6857654) MG Moran G. Mobile Marketing Lead > "I love the employee interface, it gives a detailed breakdown of actual hours worked and amounts due, with statistics that enhance transparency." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6641857) VR Verified Reviewer CEO and Founder > "The family had to go in person to the pharmacy, use a different credit card and not be able to use their own FSA money." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) Stenie O. People Care and Coordinator Director > "It provides great help to small business management that do not want to invest a lot of money to do their payroll." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7097567) VR Verified Reviewer CEO and Founder > "A receipt for a denied transaction. Before I would ever recommend that great payroll that Gusto has been, they need to either stop doing FSA all together or find a partner that..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) NH Neil H. Franchise Owner > "I especially like the straightforward pricing model. As you become busier, you pay more, but when things slow down, the pricing also decreases, based on the number of active..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6820410) DS Daren S. Owner > "We cancelled our service without running any payroll in the month of April and they charged the full months fee anyway. " [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6799451) VR Verified Reviewer Administrative Clerk > "I love using Gusto it is a great tool for small businesses who what to keep good records and grow professionally" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081478) DS Daren S. Owner > "Gusto has had constant price increases and you are stuck with paying for a full month regardless of when you cancel their service." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6799451) AM Anukriti M. Architectural Designer > "Employees can access their pay stubs, tax forms, and benefits details, which reduces administrative burden and enhances transparency." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6620227) VM Vincent M. Operations Manager > "weeks of behind 401k contributions, and it's not 100% Gusto's fault but my experience is that it's been very hard to get answers from their team that works in this department." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6884455) BK Brianna K. Social Media Manager > "Even after I left a company who used Gusto, the team at Gusto were able to help me track down my W2s or other resources I might need." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7029219) VR Verified Reviewer Office Manager > "The customer service can be a little frustrating at times." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075036) James L. Consultant > "Gusto has always been a great platform for managing payroll for small and mid-sized businesses." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842) MS Morgan S. Customer Success Manager > "For example, I got married one year, and now have a different email than the one that Gusto uses for login, and I cannot figure out how to change the actual login email which..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679) GM Gustavo M. Manager > "After more than two years of using Gusto as my primary payroll tool, my experience has been quite smooth and efficient, especially when managing my store's employee finances..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324) ZB Zakaria B. sales rep > "The limited customization options for reports can be a drawback for businesses with specific needs." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6608809) CB Cecelia B. Operations Specialist > "I only had one bad experience with Gusto, but they fixed the bugs and issues really quick, and their customer support helped out as well." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107707) MH Melanie H. HR Specialist > "The reporting is not as robust or user friendly as our accounting software reporting." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6807540) LP Lynne P. Office Manager > "What I like most about Gusto is how it simplifies payroll and HR tasks." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107684) Lenora H. Clinical Supervisor > "With customer support experience, customer service could use some improvement." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736) AK Amanda K. Assistant Director > "I can pay my team members within a minutes with some clicks and it also takes care of taxes automatically which saves me a lot of time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6492973) VR Verified Reviewer server > "Not ideal if you still live in the physical-currency world." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) Abbey W. owner, founder > "I love how simple it is to use as Gusto guides you through all the requirements, from taxes to reports and files them all automatically." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565) RK Raechel K. Training Manager > "I cannot always access my personal email while working." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061) VR Verified Reviewer Operations Manager > "I have enjoyed my time using Gusto; it alerts me around payday and helps me look through my paystubs and PTO management." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6445284) AG Allison G. Owner > "We want people to be able to clock in/out for a paid lunch break just to track time, but this isn't possible." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6547872) [View Reviews](https://www.capterra.com/p/131882/Gusto/reviews/) ## User interface 4.59 (3,263) 4.62 (4,199) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important BambooHR 29/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/110968/BambooHR/#features) Gusto Top features 35/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/131882/Gusto/#features) ### Recognition No recognitions have been awarded to BambooHR No recognitions have been awarded to Gusto ### Deployment & support BambooHR Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Gusto Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BambooHR - By BambooHR - Located in United States - Founded in 2008 Gusto - By Gusto - Located in United States - Founded in 2011 ## 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