# Compare BambooHR vs ADP TotalSource 2026 | Capterra > Unsure of what to choose? Check Capterra to compare BambooHR and ADP TotalSource based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/110968-113109/BambooHR-vs-ADP-TotalSource --- # BambooHR vs ADP TotalSource Features and Cost Comparison Last updated April 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BambooHRADP TotalSource2/4 selected [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,263)](https://www.capterra.com/p/110968/BambooHR/reviews/) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (456)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) [## BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,263)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting Price $10.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [3,263 reviews](#user-reviews) Positive 3,106 Neutral 123 Negative 34 [## ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (456)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment DP Based on [456 reviews](#user-reviews) Positive 378 Neutral 48 Negative 30 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 18,599 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Payroll Management 4.3 Employee Database 4.6 HR Management 4.6 Time & Attendance 4.2 Employee Management 4.5 79%Fit High performer Feature ratings Payroll Management 4.3 Employee Database 4.3 HR Management 4.3 Time & Attendance 4.4 Employee Management 4.2 User satisfaction User satisfaction 4.6 User reviews[3,263](https://www.capterra.com/p/110968/BambooHR/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.5 User satisfaction 4.2 User reviews[456](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 3.9 Customer support 4.1 Price starts from Price starts from $10Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for BambooHR centralizes employee, payroll, time, and benefits data, ensuring accuracy, security, and seamless coordination for peace of mind. Best for Small and mid-sized businesses looking to find and keep employees, offer competitive employee benefits, keep up with employment regulations and compliance, grow, and more. ## User reviews Pros & cons Timothy C. Owner > "It has allowed us to scale our onboarding—sending out digital offer letters and new hire packets in minutes rather than hours—while keeping our employee data clean and..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7112253) JW Joe W. Assistant Project Manager > "I wish there were a way to bulk add time sheet information across multiple days. Since I'm salaried and my hours are typically allocated across however many jobs I'm..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135634) KF Kyle F. Security Specialist > "Features like payroll processing, employee communication, and job posting are all seamlessly integrated, which saves time and reduces the need for multiple systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920) LI Lola I. RPF Analyst > "The process for editing and adding schedules needs to be changed or made easier; sometimes it freezes, and for example, adding night hours is more tedious for some of us..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135368) KF Kyle F. Security Specialist > "The platform delivers consistent value across all key areas—payroll is reliable and straightforward, communication tools help keep everyone aligned, and the job posting..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920) CG Carina G. PA-C > "One of the downsides of BambooHR was that some features felt limited in terms of customization, especially when trying to tailor reports or workflows to specific..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753) SM Sathwika M. SDET > "The onboarding process is smooth, and features like employee data management, leave tracking, and performance management are well integrated." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135732) VR Verified Reviewer Community Manager > "I find it difficult to add mileage using the app and there is no way to even access the tab for 1:1s with my supervisor in the app." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120432) MG Mar G. Data Manager > "it's a complete, agile, fast and secure interface for managing all HR aspects of a company, in my opinion as an empleoyee." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136946) RV Rakhi V. QA Lead > "Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) BT Beth T. Human Resources Manager > "BambooHR has really helped us streamline data, reporting, storing documents, accruing PTO accurately and we also use it as our Applicant Tracking System via our website." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6796569) SJ Sarah J. Information and Technology Specialist > "For me, the limit of 10 item breakdowns per project goal sometimes cause an issue and I have to do multiple goals for the same projects because I run out of boxes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) MM Marco M. Agent-CSR-Not Owner of Company > "The platform simplifies many HR processes, from onboarding to time-off tracking, making daily tasks easier to manage." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137937) JW Jamalleh W. Human Resources > "There is a lack of follow through with tickets, poas on file get lost and the onus is on the employer to get it, and lastly there is no tracking of tickets with a unique..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817719) KH Karissa H. QMHS Case Manager > "It excels at simplifying HR processes and improving organization, though it may require additional tools as a company scales or needs more advanced functionality." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137263) SB Shivam B. Intern > "This means that every time I revisit the section, I have to manually change or clear the filters again, which can be slightly inconvenient during regular use." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134898) RV Rakhi V. QA Lead > "It’s reliable, easy to navigate, and does a great job of keeping HR information and processes organized in one place. While there are a few areas that could be..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) LW Louie W. Project Coordinator > "Additionally, certain advanced functionalities, such as reporting and integrations, can be somewhat basic compared to more robust HR systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135422) SJ Sarah J. Information and Technology Specialist > "I am also a huge fan of the Goals section where I can add projects and breakdowns of what benchmarks need hitting and when." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) NK Naveen K. VP of Technology and Data > "Limited customization, basic reporting for complex needs, and integrations can feel restricted at scale" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135317) DO David O. Esims Team Leader > "It works especially well for day-to-day people management, leave requests, and maintaining employee information." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137555) VV Vigneshwar V. Data Analyst > "One drawback of BambooHR is that some advanced features and customizations are limited compared to more complex HR systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500) BC Brittni C. account manager > "overall, bamboo HR complements Awin well, keeps teas organizes,, improves communications supports efficient workflows." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134964) SdaE Sait doğan E. content manager > "They charge per employee per month, and it gets expensive quickly, especially when you start adding Payroll and Performance as separate modules." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137567) VV Vigneshwar V. Data Analyst > "It makes managing employee data, tracking time off, and accessing reports very straightforward." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500) VV Vigneshwar V. Data Analyst > "Reporting can feel a bit restrictive for deeper analytics, and certain integrations require additional setup or third-party tools." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500) BD Barrett D. Night Auditor > "Our HR also sends the monthly newsletter through BambooHR so it is nice to be updated on monthly events that occurred or will occur." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7040887) LW Lindsey W. Data Technician > "Sometime the screen will lag or the screen will just constantly spin with a blank white page when Bamboo is down or doing an update." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136113) SJ Sarah J. Information and Technology Specialist > "It has made submitting time sheets and time off requests sooooo much easier than our old time card system." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) RV Rakhi V. QA Lead > "Also, the user experience can feel slightly inconsistent depending on the section you’re in, so a few workflows take more clicks than expected." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) VT Vicky T. Marketing and Special Projects Manager > "I know when we were big, it was a great way to see what everyone was up to, and it tracks birthdays and work anniversaries." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137347) RL Richard L. Marketing Lead > "I would say the only thing was the inability to do anything in day of liew from personal events like working on days on public holidays for example" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134925) SJ Sarah J. Information and Technology Specialist > "Being able to track my projects as well as add collaborators has been a wonderful perk of the software." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) Craig T. Director of Marketing > "Often its simplicity is its downfall, I want better comparative features for judging candidates and resumes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084331) VR Verified Reviewer IT Administrator > "They have the ability to keep track of all aspects of an employee in one simple solution." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7132554) Quang H. UX Manager > "Some advanced features require additional cost, and the mobile app occasionally has performance issues." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135757) RE Ralph E. Maintenance Tech Specialist > "It's been nice to be able to access it from my home computer, and to be able to utilize it to request time off rather than having to wait until I am at work." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137547) EP Erika P. HR Manager > "However, we grew so much in size, that BambooHR could no longer support us the way we needed, and we found ourself doing a lot of manual processes on our own." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7087436) VR Verified Reviewer Manager, Business Development > "I have applied for many other jobs on different websites and the user interface and ability to add the necessary pieces of a job applications are most easily done on..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7034717) CG Carina G. PA-C > "Additionally, certain integrations with other systems were not as seamless as expected, which occasionally led to extra manual work." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753) WF Will F. Head of Commercial Finance > "The self-service portal for employees works well enough for basic tasks like time-off requests." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134295) AD Andres D. Bid Manager > "It lacks the heavy-duty power that massive enterprises need for deep organizational scaling." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134457) SS Shenella S. Human Resource Executive > "Excellent platform that operates as a one stop shop for all things HR such as payroll, onboarding etc.!" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084571) AV Ashley V. Senior Accountant > "That I can't see terminated employee information. If I need to go back to find terminated employee information, I can't do that." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134377) KH Karissa H. QMHS Case Manager > "It centralizes HR tasks efficiently and makes everyday processes much simpler for both employees and administrators." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137263) CR Caleb R. Director of Sales development > "Some of the manager and admin tools can be difficult to locate and navigate efficiently from a user perspective." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134336) DO Diane O. HR Manager > "The platform is very user friendly. That we're able to customize the platform colors and company logo, helps make it feel more like an extension of our company." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6853735) SR Stacy R. CFO > "I do not like having to run multiple reports to get the data I need to compile the payroll JE in our accounting system, Sage INTACCT." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817720) SJ Sarah J. Information and Technology Specialist > "I also like that I can tag colleagues when collaborating on projects so we all are on the same page." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) EZ Elaina Z. Accountant > "Sometimes when doing payroll, we get notices of employees who have issues with their payroll being submitted but sometimes it's hard to understand what the issue is or..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6824659) JJ Jennifer J. Director of Finance and Administration > "Our onboarding process is so much smoother due to sending documents for review and signing in advance, having more transparency of personnel files where possible,..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6525827) VR Verified Reviewer Sales and Marketing > "What I didn't like is if you miss clocking in or out, you will have to reach out to HR and they have to make the changes for you. When I was with a different company, we..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6299976) DJ Daniel J. Project Manager > "Simple platform, we can see and manage our personal information, book time off in a few clicks, simply check payslips in the documentation section, review and give..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6635064) MM Maya M. Student COO > "Even though the software is great, it’s pretty expensive, so it might not be the best value for money for a tiny startup or a team on a super tight budget." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136288) EJH Enrique Josias H. Interpreter > "I like the simple way to clock in and clock out. And also the design and colors of the pages in general." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134388) SG Susana G. Design Executive II > "Sometimes it's hard to find what you are looking for, somethings are kind of hidden behind multiple tabs and section" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137726) VR Verified Reviewer Administrative Clerk > "I love this tool and it makes my little operation function like a big company, I can manage all my financial needs without worry" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7081306) MP Matthew P. Senior Engineer > "Constantly having to relog in from my work computer can be a frustrating small waste of time when needing to use it often." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134581) RV Rakhi V. QA Lead > "I also appreciate how it centralizes HR tasks (like time-off requests and approvals) so there’s less back-and-forth" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) RW Rob W. Service Manager > "Lack of alerting capabilities, can't trigger notification if employee fails to show up for scheduled shift." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7005545) KW Katy W. Sr. Director, Talent Management > "I'd recommend Bamboo for small to midsized organizations that are looking for a platform that has the ability to integrate with a multitude of HR and non-HR platforms,..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7001889) SB Shivam B. Intern > "This small usability issue affects ease of use and can slow down workflows, especially when managing data frequently." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134898) GD Guillermo D. Finance and Internal Operations director > "Overall, it is a great to for small companies that don't have too many resources to track time logging, vacations, sicknesses, direct reports, etc, and have quick..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6454293) MK Mehakpreet K. administrator > "If I’m being honest, adding more company-specific documents felt a bit tricky, and the lack of customization made it harder." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6826240) LM Lisa M. Director of Human Resources > "It centralizes all employee data in one place, automates many HR tasks, enhances the employee experience with self-service options, and provides tools for tracking..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6663087) Harshul S. Sr tech specialist > "Some features feel a bit limited, like you expect more options but they’re not there" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7109058) PK Peter K. Software Engineer > "I love having all my organization information in one place especially the tax, pay, and personal info." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134619) MS Matt S. Director of Finance > "Based on this, our staff cannot see their hours via app. " [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137708) SC Siobhan C. Program Manager > "I really like the goals feature where you can make milestones and check them off." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134376) CD Christina D. HR Director > "We use a self-funded plan, so I think Bamboo just hadn't expanded enough to be able to service self-funded health plans yet." [See full review](https://www.capterra.com/p/110968/BambooHR/#SoftwareAdvice___6810021) PB Prachi B. Project Coordinator and designer > "Very positive and helpful for keeping all employee related information in one designated platform and accessing relevant information." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137800) Harshul S. Sr tech specialist > "Reports take a while to figure out and sometimes don’t show exactly what you need" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7109058) DO David O. Esims Team Leader > "It is a reliable system that helps create better structure and saves time across the company." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137555) PB Prachi B. Project Coordinator and designer > "There is a slight lag and sometimes it takes a while for this to update." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137800) VT Vicky T. Marketing and Special Projects Manager > "I like that I can see my payroll easily, and they have filters you can use to update it to your liking." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137347) HB Hayley B. Payroll Specialist > "Currently we have a non-taxable reimbursement that should not be a part of gross income and the system is including it in the summary gross income portion of paystubs. " [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6678406) SG Sagun G. Computer Network Technician > "Honestly, this app is all in one application that saves a lot of time as a employee while making us feel empowered. Whether it's about setting goals, onboarding o..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6667459) Quang H. UX Manager > "Customer support response time can be slow during peak hours." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135757) VC Vicente C. Quality Technician > "It helps tracking employee's records, time off convenient." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7104565) Holly D. HR director > "The only thing i dont care for is i had slight difficulty contacting customer support and getting a prompt response." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7088421) [View Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/) DP Deborah P. Office Administrator > "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support from their payroll..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) EF Elizabeth F. Office Operations Manager > "The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make it difficult to..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) Harshul S. Sr tech specialist > "It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the everything is set up,..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) RZ Rowie Z. HR Manager > "he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they are not treated..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7068360) AG Allen G. President > "Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7075129) DP Deborah P. Office Administrator > "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming for certain tasks..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) RV Rosemary V. Owner > "The best part about having ADP handle your payroll you have the confidence that they know the latest tax laws, and they own the responsibility for..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6334838) LL Lori L. Head of People, North America > "Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) LH Liz H. Office Manager > "The best part about ADP TotalSource, besides the payroll service, is the enrollment of employees into benefit programs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) RG Richard G. Director > "ADP represents 200,000 small businesses, 4.5 million employees? and there isn't good buying power regarding offering health insurance? limited..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316657) DA Dena A. Accounting Manager > "I like that ADP is a one-stop shop, as far as payroll and HR are concerned, and they take care of a LOT of the reporting for our company, which is..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) DR Diane R. VP of Finance > "the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074261) CP Chau P. Pharmacist > "I also appreciate how they keep me informed about changes to laws and regulations, and their support with HR matters has been invaluable, especially..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) PK Peter K. Chief Financial Officer > "Writing new reports was tricky. When one writes reports only once in a while, it is difficult to remember the process." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847731) DJ Daniel J. HR Generalist > "What we like most about ADP TotalSource is the ability to bring our benefits under one umbrella for easy employee access." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023693) CA Cindy A. President and CEO > "Pricing is another sore spot. Why can't I get an itemized list of what my payment is covering - how much is unemployment, how much am I paying ADP..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758666) JW Jasmine W. Operations Manager > "We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7067724) CP Chau P. Pharmacist > "For me, the main drawbacks are the payroll costs and the limited benefits options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) DA Dena A. Accounting Manager > "The fact that everything I could possibly need for payroll, HR, and compliance is available to me through ADP makes up for the cost. But the fact..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) TH Tabatha H. Director of Human Resources > "We had to manage tax issues on our account, and we did not have a dedicated team." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) RF Ryan F. hr > "payroll and hrbp are great, lacking in the other areas such as taxes, unemployment reporting and taxes" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7025211) Harshul S. Sr tech specialist > "Support is a little slow during busy periods" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) RR Rosa R. administration > "It has helped us save a lot of time on administrative tasks and allowed us to focus more on growing our business." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847874) AM Adam M. President > "Lack of transparency as well, onve you become a customer they will not provide you standard information about claims which are needed to leave the PEO." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6765672) LF Laura F. Head of People > "Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010937) TG Tyler G. General Manager > "When i began with Airmaster 5 years ago i received good feedback from our contact, whom left shortly after. Since then we've been bounced from..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322522) DK Debra K. Vice President > "I am able to print reports, make changes and obtain information quickly and efficiently from their Human Resource Information System. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) SH Stephanie H. Treasurer > "We were sold that this would be outsourced HR and instead we have to do everything on our own. Plus they are slow to respond to emails and often..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6766593) EF Elizabeth F. Office Operations Manager > "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) AK Amanda K. Practice Manager > "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of ADP." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734) TK Tony K. President > "We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) FE Felipe E. CEO > "It's not easy to gather all the information including the costs of benefits, 401k retirement company contributions, wages, etc." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) SN Serenity N. Sr. Director of Administration and HR > "It's great to have a combined package that allows us to have everything under one platform." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) EK Eric K. CEO > "webiste difficult to navigate through different field. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941) SN Serenity N. Sr. Director of Administration and HR > "Also, I really value having an HRBP resource to talk through situations, gather insight and be a partner to us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) MS Miriam S. President, General Counsel > "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) FG Fabrizio G. GENERAL MANAGER > "It s pretty user friendly: when I process payroll it gives all details needed in terms of worksheet, timesheet, employee profile" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6328672) SG Shannon G. Practice Manager > "It is hard to update anything and I usually need to call to have it done on the backend." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6850925) RM Rachael M. Server > "Ability to access pay stubs online at any point in time was important and ease to locate specific pay stubs was relatively easy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6378549) SM Steven M. VP of Finance > "Accountability as in certain departments, like tax, not responding to emails and not resolving issues timely." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6552797) BS Bridgette S. Chief Administrative Officer > "I like that ADP handles all of our employee benefits and makes us competitive in the marketplace. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) CP Chau P. Pharmacist > "The plans tend to be pricey, and unfortunately, the premiums have increased year after year." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) DH Deborah H. Office Manager > "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) DH Deborah H. Office Manager > "In the end our Co. has downsized and the fees were not manageable." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) SS Scott S. Director, People Operations > "Also, the PEO services really help me stay compliant in a multi-state environment as a HR department of one." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6347555) TH Tabatha H. Director of Human Resources > "Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) DM Denise M. HR Manager > "As an HR professional, there is always something that comes up that you never had to deal with before. Besides researching and asking other..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316673) TS Tristin S. HR Manager > "HRBP support is not consistent, myLearning@ADP is really hard to use, talent portion is not user friendly either." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114) MO Marina O. President > "The support is also resposive and professional." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7037441) TH Tabatha H. Director of Human Resources > "Additionally, our implementation manager just stopped working or disappeared during implementation." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) EF Elizabeth F. Office Operations Manager > "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) CW Caitlin W. Manager > "I wish there was a way for us to see what the team sees, because as admins we cannot so we do not know what to tell new hires to expect." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6553501) ES Erin S. Executive Office Manager > "A great tool that makes payroll pretty simple and managing staff a breeze." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882) MS Miriam S. President, General Counsel > "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) BS Bridgette S. Chief Administrative Officer > "The benefits offered and support for our employees is important to our company culture and ADP has always delivered." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) LH Liz H. Office Manager > "That is not the case. But that is due to our broken health insurance industry." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) FE Felipe E. CEO > "Being a small company, ADP TotalSource provides a professional HR platform that we can trust and rely on." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) EB Eleanor B. Director People Operations > "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179) JO Jeffrey O. Owner > "It is easy for employees to access all their information and be able to change their benefits and items without having to involve someone in our office..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523383) TK Tony K. President > "ADP is expensive, and the fees are not very transparent." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) LL Lori L. Head of People, North America > "The team collaboration - I have gotten into an amazing grove with my support people. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) BR Bryson R. CEO > "Customer service is really bad, takes weeks for a response and resolution to simple items." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322676) JH Jeffrey H. Partner > "The product, being ablet to provid employees a good selection for benefits is great. Plus, \[sensitive content hidden\] our rep makes me feel like I am..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316542) LH Liz H. Office Manager > "Our main gripe is the health insurance options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) AH Alysia H. Assistant Controller > "I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting capabilities." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6520829) SS Scott S. Director, People Operations > "Lack of negotiating flexibility with health insurance renewals." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6347555) AB April B. VP of Administration and Finance > "To have ADP as a background help, I don't have to worry about the nitty-gritty of HR and Payroll; I trust my team and what they do for us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856) RB Richard B. Operations Manager > "Not responsive to questions that need answers such as PTO accrual." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322608) JF Jonathan F. Corporate Food Service Director > "Has everything for timecards and payroll in one place. Since we have multiple locations, using an app with GPS works well for our staff." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___5014422) DC David C. Chief Operating Officer > "I don't believe we were guided as well as we could have been on the HR services and training that comes with the bundle." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6323128) BS Bridgette S. Chief Administrative Officer > "It goes above our needs and the employee support is also great for our employees." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) TC Tiffany C. Owner > "I don't like that employees can't change their tax info on our system." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6510445) GV Greta V. Institutional Development Director > "The convenience of having all functions on one easy-to-use portal." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227) GV Greta V. Institutional Development Director > "So we are still paying high fees but not longer enjoying the savings of joining the ADP plans." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227) SB Steven B. Director - Business Services > "Our Business Partner and, Payroll specialist do a wonderful job assisting us and making the whole process flow smoothly." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) JS Joe S. President > "too bureaucratic, sometimes hard to solve issues because pass from one division to another. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534558) BR Billy R. External Relations > "Overall we have had a great experience ADP Totalsource giving our employees a higher level of service and benefits that we previously did not have." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322645) CD CRAIG D. Owner > "Sometimes I've waited 2 weeks for the Tax department to respond to a Case I opened." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6554632) Walter P. Director of Accounting > "I have used ADP Total Run for other employers and it is so easy and while you don't have a dedicated team, you can chat with someone pretty quickly and..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#GetApp___6291904) DO Diane O. HR Manager > "customer service response time was an issue." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851090) [View Reviews](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) ## User interface 4.59 (3,263) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) 4.24 (456) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important BambooHR 36/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/110968/BambooHR/#features) ADP TotalSource Top features 38/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/113109/ADP-TotalSource/#features) ### Recognition No recognitions have been awarded to BambooHR No recognitions have been awarded to ADP TotalSource ### Deployment & support BambooHR Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ADP TotalSource Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BambooHR - By BambooHR - Located in United States - Founded in 2008 ADP TotalSource - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,263)](https://www.capterra.com/p/110968/BambooHR/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,831)](https://www.capterra.com/p/86714/WebPay/reviews/) $10/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-110968/WebPay-vs-BambooHR) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (456)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,831)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full 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