# Compare Neon CRM vs Daxko Operations 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Neon CRM and Daxko Operations based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/102088-268006/NeonCRM-vs-Daxko-Operations --- # Neon CRM vs Daxko Operations Features and Cost Comparison Last updated June 2nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Neon CRMDaxko Operations2/4 selected [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) [Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/)[4.5 (181)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) [## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting Price $99.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.1 Customer Service 4.3 Reviews Sentiment Based on [619 reviews](#user-reviews) Positive 553 Neutral 39 Negative 27 [## Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/)[4.5 (181)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment DP Based on [181 reviews](#user-reviews) Positive 166 Neutral 14 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,094 reviews from membership management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit Feature ratings Member Database 4.3 Payment Processing 4.4 Credit Card Processing 4.4 Electronic Payments 4.5 Registration Management 3.9 75%Fit Missing features Feature ratings Member Database 4.6 Payment Processing 4.5 Credit Card Processing NA Electronic Payments 4.7 Registration Management 4.6 User satisfaction User satisfaction 4.3 User reviews[619](https://www.capterra.com/p/102088/NeonCRM/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.3 Customer support 4.3 User satisfaction 4.5 User reviews[181](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.4 Customer support 4.5 Price starts from Price starts from $99Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying supporter data and automating outreach. Best for YMCAs, JCCs, Boys & Girls Clubs, and community centers with member-based models offering fitness, childcare, aquatics, and youth programs. ## User reviews Pros & cons KC Kate C. Project Coordinator > "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting features..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) AA Amanda A. Operations Manager > "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) JM Jordan M. Marketing Manager > "You can manage donations, memberships, pledges, volunteers, merchandise, email campaigns, text messaging, and events all in one platform which helps keep constituent..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7125722) HL Heidi L. Executive Director > "Neon CRM doesn't integrate well with our events software, reporting is difficult and non-intuitive, and customer service is limited- as in they want you to pay for..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122283) GD Galen D. Director of Operations > "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) KC Kate C. Project Coordinator > "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) KS Kaitlyn S. Executive Director > "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well together so we..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) CH Cathy H. Director of Membership > "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name (with..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) JG JEN G. Development Manager > "I also appreciate the ability to better steward our donors, and the workflows available (our last CRM only allowed 2 workflows without an upgrade and more $$)" [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973) LT Linden T. Executive Director > "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387) JL Julia L. Administrative Consultant > "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) CR Christy R. Director of Operations > "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this upcoming..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) MR Mary R. Assistant Administrator > "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154) AA Amanda A. Operations Manager > "Quite basic, does not allow for as much customization of reports and fields as I would like." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) AA Amanda A. Operations Manager > "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) CJ Charlotte J. x > "There are lots of steps which need to be completed for setting up things like events and emails, but they're not intuitive or located in the same place." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805) RD Rachel D. Development Director > "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042) SF Sarah F. ED > "Also, they try to push you into using their payment portal by making it onerous to import soft credits." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) JP Judy P. Board Treasurer > "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) EH Elizabeth H. Gift Administration Manager > "One other minor thing is not having an important field option for a query to get a correct data pull." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121786) JP Judy P. Board Treasurer > "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) NT Nicole T. Development Coordinator > "I don't love Neon's donation forms because I wish they were more customizable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) KC Kate C. Project Coordinator > "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) JE Jennifer E. CPA > "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) KC Kate C. Project Coordinator > "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) EC Eli C. development specialist > "Also, their reporting feature can be burdensome, particularly their donor and donation reports." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941) HP Hild P. Program Director > "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465) DH Daisy H. Executive Assistant > "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050) Paul L. Founder and Director > "First and foremost, Neon One's price model sets it apart from all the other CRMs we looked into, especially unlimited contacts and emails. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7147381) CR Christy R. Director of Operations > "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) SC Sarah C. Manager > "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306) VR Verified Reviewer Director > "They have few resources for educational systems and managing alumni." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992) CH Cathy H. Director of Membership > "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) KM Kate M. Director Resource Development > "The training was a little difficult because things changed right after we would train on them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121423) JW Jessica W. Education Director > "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) RK Rob K. CEO > "It doesn't work with my email (Google)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139408) AA Amanda A. Operations Manager > "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) Sarena C. Executive Director > "Reports and customization aren’t always straightforward, and it takes some time to learn." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) JG JEN G. Development Manager > "It's more affordable than what we were using, and it's able to handle our accounts, donations and events all in one place." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973) HF Hannah F. Operations and Community Relations Manager > "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200) CG Channing G. Membership, Volunteer and Development > "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656) SS Susan S. Box Office Manager > "There are a few features that don't work the way that I want or expect them to work." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) CB Carolyn B. Program-Development Director > "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418) BA Brianna A. Communications Manager > "More specifically, there are a lot of limitations to what integrated fields are useable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) GD Galen D. Director of Operations > "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) MS Maya S. Executive Director > "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I am..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) RM Roberto M. Deputy Director > "Overall it has helped us to consolidate information about our donors and members which has been a great help." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358) CR Christy R. Director of Operations > "Instead, we've had to send emails and wait days for a response." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JH Jenyl H. Director of Finance and Operations > "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy, customer..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362) KS Kathryn S. Grants and Events Manager > "The ticket sales aspect is difficult to set up." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599) CH Cathy H. Director of Membership > "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) RS Randy S. Founder > "The weird complex "payout" system where I could never find the name of who the payee was!" [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) JW Jessica W. Education Director > "Over the past three years, we’ve gradually expanded our use of Neon CRM—starting with Membership, then adding Volunteers, Events, and more." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) AD Adrienne D. Executive Director > "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their account with..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) KC Kate C. Project Coordinator > "This helps keep engagement organized without constant manual tracking." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) MD Matt D. Fundraiser > "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) Sarena C. Executive Director > "It’s helped us stay organized, track our donors and volunteers better, and manage the details that used to get lost." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) RS Randy S. Founder > "The lack of support for website learning and the general dismissal of our small organization's problems." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) JP Judy P. Board Treasurer > "NeonCRM offers the core functions we need to manage our non-profit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) TS Tiffany S. Fundraising and Communications Manager > "Ticketing function was not working, couldn't get help for over a week, by then it was too late." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501) Paul L. Founder and Director > "Second, Neon One is powerful (lots of capabilities) and yet also quite intuitive, so we don't need to hire consultants to figure out how to use it. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7147381) MD Matt D. Fundraiser > "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) KS Kaitlyn S. Executive Director > "Overall, our entire team enjoys using NeonOne, and it has been a significant step forward in improving our operations and capacity as a nonprofit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) SH Samantha H. Membership Cooridinator > "My main gripe is that the system is not the most intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) CJ Charlotte J. x > "The customer service team is great and are very quick to respond when I have questions or need help with building on certain parts of our CRM." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805) MS Maya S. Executive Director > "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty doing..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) RM Roberto M. Deputy Director > "I also appreciate the ease with which we are able to create and track memberships." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358) JE Jennifer E. CPA > "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) NL Natalie L. Director of Communications and Events > "I loved that everything was in the same dashboard with no clicking in and out of things to make them work or talk to each other." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7157085) RS Randy S. Founder > "Customer service was slow and non-responsive to my specific questions. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) KS Kaitlyn S. Executive Director > "The tools available within NeonOne have helped us be more strategic and confident in how we approach fundraising." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) MD Michael D. Admin > "What ever you do, do not use this CRM as it will be quite painful if you make the migration." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711) JL Julia L. Administrative Consultant > "It's been a reliable program to keep our donor database updated through the years." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) AD Adrienne D. Executive Director > "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) Miranda T. Accounting and HR Coordinator > "I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059) NT Nancy T. CEO > "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed to that..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897) Miranda T. Accounting and HR Coordinator > "I appreciate the workflows that enable my team to concentrate on other tasks and ensures a great donor experience." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059) MB Melissa B. Development Director > "I also don't like that thank you letter templates aren't able to be individualized or edited at all." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722) SF Sarah F. ED > "I also like that you can search by name from any page." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) BB Becky B. National Director of Development and Communications > "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094) [View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/) DP Dylan P. front desk representative > "able to complete complex tasks, the wide variety of customizability allows the needs of each person to be met in specifics, and the security on..." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7134754) JA Jackson A. Desk Clerk > "One thing I liked least about Daxko Operations is that some areas of the system feel overworked and cluttered, with too many options or steps..." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7124725) CP Chris P. Director of Youth and Family Programs > "There is ample security for both staff and customer, payment processing is clean and simple, it provides a way for staff to easily manage..." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7046530) DP Dylan P. front desk representative > "The roster list for all the classes in the manage programs tab can also miss things, and can be confusing when switching back and forth." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7134754) AW Aly W. Sports Coordinator > "I especially appreciated the ability to track member information and automate recurring processes, which helped save time and improve..." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7158899) AW Aly W. Sports Coordinator > "Certain workflows required too many clicks to complete simple tasks, and training new employees often took longer than expected because some..." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7158899) Frankie S. Welcome Desk > "The community engagement, support response, security, customer support features, and payment processing are quite flawless and have made my..." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7004410) AW Aly W. Sports Coordinator > "The interface sometimes felt outdated, and certain functions required more steps than necessary to complete simple actions." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7158899) HL Helen L. Aquatics Director > "The use of links makes it easy for us to create quick QR codes and connect parents with our website." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7096628) RM Rose M. Membership > "Not being able to save info that you have entered if you get distracted with a customer you have to loose your place and start over went..." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7001959) CB Chelsea B. Director > "DAXKO Operations has lots to offer a business: Ability for great customer support- reports, transaction history, event log, etc." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7018934) AG Aaron G. Membership and Development Director > "Up until mid 2025 the mobil experience using Google Chrome was impossible, you could not use the search function unless your phone was in..." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6841496) GE Gates E. Front desk team lead > "Mostly positive, the switch to GroupExPro has been beneficial and is a nice option to have that links our overall check in and class check in." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7135972) DP Dylan P. front desk representative > "It can sometimes be overwhelming with the complexity if it isn't imported right when creating it." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7134754) NM Nequoya M. Center Director > "All of the programs that are available to my families are easy to register for. Once a family has a balance - they also have to consolidate..." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7139024) CD Cindy D. Child Care Programming Registrar > "I dislike the system glitches that are encountered during the use of this product and the limitations of customized reporting features." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7024764) GE Gates E. Front desk team lead > "This allows for smoother operations and communication between departments." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7135972) AG Alyssa G. Membership Lead > "I dislike that when members join online, if they click a certain membership type, and add more members then it calls for or pick the wrong type..." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6820303) SW Sydney W. Personal Trainer > "I like that we can leave notes about a client that everyone in the company can see." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7115291) AS Aimee S. Human Resources Director > "some data from other systems does not always transfer over and this can create a problem when making sure data is current" [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7053915) AW Aly W. Sports Coordinator > "Overall, it improved efficiency and made managing operations more streamlined once the team became familiar with the system." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7158899) CB Chelsea B. Director > "The only things I would say is that sometimes the reports, that can be ran within the system, are very lengthy and have too much information. " [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7018934) KB Keith B. Relationship Manager > "I like the swiftness in which you can update your customers/members information in the system." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6887362) AR Allison R. YDP > "I find it difficult to build highly specific reports and workflows." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6843868) TM Tiana M. Program Director > "I love that there is added security with the 2 time authenticator." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7141582) JD Julia D. Member Service Representative > "Deleting or merging members can be challenging if we accidentaly duplicate or need to remove but, it doesn't happen often." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6660775) KB Keith B. Relationship Manager > "I love the customer support punctuality, the fact that they alert you as early as they can when there is going to be maintenance coming up." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6887362) AG Alyssa G. Membership Lead > "Then I have to make the difficult call letting the members know that the membership was created incorrectly and there is a price increase or..." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6820303) TM Tiana M. Program Director > "Very convenient having all the families in one space and you are able to run reports. " [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7141582) CC Cynthia C. Community Center Membership Coordinator > "No real complaints that I can think at the moment, but we've experienced trouble with members scanning in, partly due to the scanner than we..." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6825699) SA Sebastian A. Welcome Center Experience Maker > "I can perform my job duties with it to good use and expert with the features." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7124898) KR Karen R. Executive Director of Business Operations > "Over the years, we hear new functionality is coming but it was more surface development which didn't help our needs for what technology should..." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6811888) JW Josh W. Membership Director > "Overall, I enjoy Daxko Operations and the support the system gives in doing my job. Whether signing up new members, registering for programs,..." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6540400) SS Steven S. Front Desk > "Looks a little outdated, needs to look a little more sleek and modern." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6784994) BJ Bob J. Member Engagement Coordinator > "Daxko is a powerful tool for gathering information and keeping track of relationships with members over time." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6411240) VC VanVechten C. Member Service Representative > "This could be a liability for the Y." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6829522) JB Jeremy B. Executive Director > "Its web based so you can access it anywhere and it functions like MS Office, which is what I grew up on. " [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6449542) KR Karen R. Executive Director of Business Operations > "Inconsistency in product development." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6811888) DT Danielle T. Childcare director > "It works so much better than our previous platform and makes my job easier." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7144169) KB Kaila B. Associate Executive Director > "Ops lacks the functionality needed for licensed childcare requirements in the child care tab." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6285578) DP Dawn P. Membership > "Software - unlimited use for proactive sales is there - just need everyone to enter good data. " [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6829401) CP Carrie P. Membership Associate > "The cash management system can be confusing." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6413084) HA Heatherly A. Aquatics Coordinator > "I am easily able to organize data and find clients. " [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6870883) TK Tim K. customer relations > "there are so many different passwords, logging in! and makes you sign in twice .." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6196178) SW Sydney W. Personal Trainer > "Easy scheduling on my end and on the clients end." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7115291) BS Brenda S. site coordinator > "Have difficulty using some of the rarely needed features. " [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6305935) GE Gates E. Front desk team lead > "This makes the day easier for our front desk associates." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7135972) AL Amieris L. Chief Program Officer > "Nevertheless, we wanted to delete a large batch of inactive club members out of our system, and there was no easy way to do that, we reached..." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___3318391) PS Pam S. Business Operations Director > "We have had the product since 2007 and love the flexibility it gives us to create programs and membership options." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6377912) LP Lyndsey P. Operations & Program Director > "With the facelift that Daxko Operations just received, finding certain functions has been challenging." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___3977988) CB Chelsea B. Director > "Features within the system are helpful and gives proof to customers." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___7018934) BB Bill B. COO > "I'm not sure how to create my own custom reports." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___4023690) AL AISHA L. Membership Associate > "The finance part is really helpful and makes life so much easier when trying to reconcile the money received daily." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6859696) AL Amieris L. Chief Program Officer > "The software itself does not hold data so it is difficult to look back on metrics a year (or sometimes) a few months later." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___3318391) AZ Amy Z. Membership Services Director > "The ease of being able to pull reports with adjusting data and exporting to excel files" [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___6562552) AL Amieris L. Chief Program Officer > "We have to buy additional software systems to do what Daxko cannot do- which adds to cost." [See full review](https://www.capterra.com/p/268006/Daxko-Operations/#Capterra___3318391) [View Reviews](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) ## User interface 4.33 (619) [Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/) 4.51 (181) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Neon CRM Top features 37/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Application Management - Attendance Tracking - Committee Management - Communication Management - Credit Card Processing - Customizable Branding - Customizable Forms - Data Import/Export - Discount Management - Dues Management - Electronic Payments - Email Marketing - Email Templates - Enrollments/Onboarding - Event Calendar - Event Management - Generative AI - Invoice Management - Member Communication - Member Database - Member Directory - Member Portal - Membership Renewals - Membership Signup - Member Types - Mobile App - Payment Processing - Promotions Management - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Resource Scheduling - Search/Filter - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Wait List Management - Website Management [See all features](https://www.capterra.com/p/102088/NeonCRM/#features) Daxko Operations 22/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Application Management - Attendance Tracking - Committee Management - Communication Management - Credit Card Processing - Customizable Branding - Customizable Forms - Data Import/Export - Discount Management - Dues Management - Electronic Payments - Email Marketing - Email Templates - Enrollments/Onboarding - Event Calendar - Event Management - Generative AI - Invoice Management - Member Communication - Member Database - Member Directory - Member Portal - Membership Renewals - Membership Signup - Member Types - Mobile App - Payment Processing - Promotions Management - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Resource Scheduling - Search/Filter - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Wait List Management - Website Management [See all features](https://www.capterra.com/p/268006/Daxko-Operations/#features) ### Recognition Neon CRM is recognized as a top-rated tool in 2 Capterra Shortlist reports Daxko Operations is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Neon CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Daxko Operations Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Neon CRM - By Neon One - Located in United States - Founded in 2000 Daxko Operations - By Daxko - Located in United States - Founded in 2006 ## Popular Comparisons [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,436)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $99/month Price $119/month 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-102088/DonorPerfect-Fundraising-Software-vs-NeonCRM) [Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/)[4.51 (181)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) vs [StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.20 (649)](https://www.capterra.com/p/57588/StarChapter/reviews/) Contact vendor for pricing Price $119/month 4.4 Features 3.8 4.5 Ease of Use 3.7 [View full comparison](https://www.capterra.com/compare/57588-268006/StarChapter-vs-Daxko-Operations) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) $99/month Price $0 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/102088-172048/NeonCRM-vs-Givebutter) [Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/)[4.51 (181)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) vs [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,992)](https://www.capterra.com/p/40229/MINDBODY/reviews/) Contact vendor for pricing Price $99/month 4.4 Features 4.0 4.5 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/40229-268006/MINDBODY-vs-Daxko-Operations) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $99/month Price $125/month 4.2 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102088-131207/NeonCRM-vs-Bloomerang) [Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/)[4.51 (181)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) vs [Brilliant Directories](https://www.capterra.com/p/133173/Brilliant-Directories/)[4.77 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) Contact vendor for pricing Price $1450one time 4.4 Features 4.7 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/133173-268006/Brilliant-Directories-vs-Daxko-Operations) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.1 4.1 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT) [Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/)[4.51 (181)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) vs [GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.44 (279)](https://www.capterra.com/p/124449/GrowthZone/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.3 4.5 Ease of Use 4.3 [View full 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comparison](https://www.capterra.com/compare/166349-268006/Coacha-vs-Daxko-Operations) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[4.49 (197)](https://www.capterra.com/p/134209/Glue-Up/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/102088-134209/NeonCRM-vs-Glue-Up) [Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/)[4.51 (181)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) vs [ClubRight](https://www.capterra.com/p/160550/Club-Right/)[4.84 (188)](https://www.capterra.com/p/160550/Club-Right/reviews/) Contact vendor for pricing Price £79/month 4.4 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/160550-268006/Club-Right-vs-Daxko-Operations)