# Compare Neon CRM vs Givebutter 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Neon CRM and Givebutter based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/102088-172048/NeonCRM-vs-Givebutter --- # Neon CRM vs Givebutter Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Neon CRMGivebutter2/4 selected [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.8 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) [## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting Price $99.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.1 Customer Service 4.3 Reviews Sentiment Based on [609 reviews](#user-reviews) Positive 543 Neutral 39 Negative 27 [## Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.8 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment JS Based on [871 reviews](#user-reviews) Positive 849 Neutral 13 Negative 9 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,220 reviews from fundraising software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit Feature ratings Credit Card Processing 4.4 Payment Processing 4.4 Electronic Payments 4.5 Donor Management 4.4 Contribution Tracking 4.8 92%Fit High performer Feature ratings Credit Card Processing 4.8 Payment Processing 4.7 Electronic Payments 4.7 Donor Management 4.5 Contribution Tracking 4.6 User satisfaction User satisfaction 4.3 User reviews[609](https://www.capterra.com/p/102088/NeonCRM/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.3 Customer support 4.3 User satisfaction 4.8 User reviews[871](https://www.capterra.com/p/172048/Givebutter/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.8 Customer support 4.7 Price starts from Price starts from $99Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying all of your supporter data and automating your outreach. Best for Small and medium-sized nonprofits love Givebutter, including charities, service organizations, faith-based, schools, universities, sports teams, companies and hopefully your group too! ## User reviews Pros & cons KC Kate C. Project Coordinator > "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting features..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) LT Linden T. Executive Director > "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387) GD Galen D. Director of Operations > "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) AA Amanda A. Operations Manager > "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) KS Kaitlyn S. Executive Director > "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well together so..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) KC Kate C. Project Coordinator > "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) HP Hild P. Program Director > "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465) CR Christy R. Director of Operations > "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JL Julia L. Administrative Consultant > "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) CH Cathy H. Director of Membership > "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name (with..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) MR Mary R. Assistant Administrator > "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154) AA Amanda A. Operations Manager > "Quite basic, does not allow for as much customization of reports and fields as I would like." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) AA Amanda A. Operations Manager > "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) JE Jennifer E. CPA > "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) RD Rachel D. Development Director > "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042) SF Sarah F. ED > "Also, they try to push you into using their payment portal by making it onerous to import soft credits." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) SC Sarah C. Manager > "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306) NT Nicole T. Development Coordinator > "I don't love Neon's donation forms because I wish they were more customizable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) JP Judy P. Board Treasurer > "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) CR Christy R. Director of Operations > "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JP Judy P. Board Treasurer > "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) VR Verified Reviewer Director > "They have few resources for educational systems and managing alumni." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992) KC Kate C. Project Coordinator > "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) EC Eli C. development specialist > "Also, their reporting feature can be burdensome, particularly their donor and donation reports." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941) CG Channing G. Membership, Volunteer and Development > "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656) SS Susan S. Box Office Manager > "There are a few features that don't work the way that I want or expect them to work." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) KC Kate C. Project Coordinator > "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) BA Brianna A. Communications Manager > "More specifically, there are a lot of limitations to what integrated fields are useable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) JH Jenyl H. Director of Finance and Operations > "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy, customer..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362) CR Christy R. Director of Operations > "Instead, we've had to send emails and wait days for a response." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) CH Cathy H. Director of Membership > "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) DH Daisy H. Executive Assistant > "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050) JW Jessica W. Education Director > "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) KS Kathryn S. Grants and Events Manager > "The ticket sales aspect is difficult to set up." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599) AA Amanda A. Operations Manager > "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) MD Matt D. Fundraiser > "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) CB Carolyn B. Program-Development Director > "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418) MD Matt D. Fundraiser > "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) GD Galen D. Director of Operations > "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) Sarena C. Executive Director > "Reports and customization aren’t always straightforward, and it takes some time to learn." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) EF Emma F. Operations Manager > "I appreciate that they have a large team who is constantly working to build the product and sometimes wish they would focus more on UX than creating new features." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050442) SH Samantha H. Membership Cooridinator > "My main gripe is that the system is not the most intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) JK Julia K. Fund Development Manager > "Love how user-friendly it is for fundraiser and fund development staff, the custom fields are also so helpful and the customer support during the onramp process was super..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7007502) NT Nancy T. CEO > "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed to..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897) SH Samantha H. Membership Cooridinator > "What really stood out to me was their customer support: whenever I ran into something confusing or needed help figuring things out, their team was responsive, patient,..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) JE Jennifer E. CPA > "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) BA Brianna A. Communications Manager > "I can get all types of information and easily present it to my boss, the board, potential major donors, etc." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) HF Hannah F. Operations and Community Relations Manager > "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200) CH Cathy H. Director of Membership > "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) MS Maya S. Executive Director > "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I am..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) JW Jessica W. Education Director > "Over the past three years, we’ve gradually expanded our use of Neon CRM—starting with Membership, then adding Volunteers, Events, and more." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) RS Randy S. Founder > "The weird complex "payout" system where I could never find the name of who the payee was!" [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) KC Kate C. Project Coordinator > "This helps keep engagement organized without constant manual tracking." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) AD Adrienne D. Executive Director > "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their account..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) Sarena C. Executive Director > "It’s helped us stay organized, track our donors and volunteers better, and manage the details that used to get lost." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) RS Randy S. Founder > "The lack of support for website learning and the general dismissal of our small organization's problems." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) TM Tom M. Office Manager > "I still consider myself a relatively new client and I am still learning, and as I continue to get to know the system better and better, I keep finding new ways that are..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051097) TS Tiffany S. Fundraising and Communications Manager > "Ticketing function was not working, couldn't get help for over a week, by then it was too late." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501) ND Natasha D. Producing Artistic Director > "Staff can work more efficiently, and engagement with donors is easier to track and analyze." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050343) MS Maya S. Executive Director > "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) JP Judy P. Board Treasurer > "NeonCRM offers the core functions we need to manage our non-profit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) RS Randy S. Founder > "Customer service was slow and non-responsive to my specific questions. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) KS Kaitlyn S. Executive Director > "Overall, our entire team enjoys using NeonOne, and it has been a significant step forward in improving our operations and capacity as a nonprofit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) MD Michael D. Admin > "What ever you do, do not use this CRM as it will be quite painful if you make the migration." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711) KS Kaitlyn S. Executive Director > "The tools available within NeonOne have helped us be more strategic and confident in how we approach fundraising." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) AD Adrienne D. Executive Director > "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) JL Julia L. Administrative Consultant > "It's been a reliable program to keep our donor database updated through the years." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) MB Melissa B. Development Director > "I also don't like that thank you letter templates aren't able to be individualized or edited at all." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722) Miranda T. Accounting and HR Coordinator > "I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059) BB Becky B. National Director of Development and Communications > "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094) Miranda T. Accounting and HR Coordinator > "I appreciate the workflows that enable my team to concentrate on other tasks and ensures a great donor experience." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059) EP Emily P. director > "also merging from other donation platforms and having to delete duplicates was time consuming." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6107067) SS Susan S. Box Office Manager > "I like that they are always making updates and respond to user requests for new or improved features." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) CW Caitlin W. Data Manager > "I think they'll eventually be addressed because Neon really listens to feedback but, for example, the fact that there isn't an alias field that is search bar accessible..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322) SF Sarah F. ED > "I also like that you can search by name from any page." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) JP Joey P. Executive Director > "No real way to contact user support rather than email tickets via the automated online assistant." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066273) NT Nicole T. Development Coordinator > "This helps prevent data entry errors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) CW Caitlin W. Data Manager > "I created a custom field for it but that's not search bar accessible." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322) SS Shannon S. Director of Development and Engagement > "I think my favorite piece so far has been how customizable the forms are." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103255) LC Liz C. Development Director > "The emails feature is not near the quality of MailChimp or Action Network so we do all our newsletter emails and targeted emails off this platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___3491754) [View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/) JS Jenni S. Lead Project Forester > "Everything runs seamlessly now and managing donor payouts, transactions, ticket sales, etc is very streamlined within the Givebutter dashboard - very user friendly for our team (even..." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___7023645) JS Jenni S. Lead Project Forester > "Never seem to be able to get the best features from one system and end up settling for a system that offers 'most' key features with some downsides after taking a lot of time to..." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___7023645) GO Grisel O. Director of Development > "We especially appreciate the event creation feature for making RSVP pages for our community events. Though many of these events are free for community members, we've noticed that the..." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6695967) KW Kathy W. Marketing Coordinator > "The inability to delete accidentally created pages and there is not a clear page for newsletters, it requires users to go through an event type page and when we receive a new..." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6332161) CD Carlos D. Founder, President > "The exceptional suite of tools for peer-to-peer fundraising and donation tracking, coupled with outstanding customer support, has truly elevated our fundraising efforts." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6517778) SY Steven Y. Owner > "Some said that they wanted to just simply click a button to donate from a card on their phone, but unfortunately that couldn't happen." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___7034128) KL Keri L. Operations Manager > "I have loved the easy setup, the easy access to in person support, and how much is included in the free version - especially the ability to create different types of campaigns, make..." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6545465) KK Kate K. Senior Director of Development > "Unfortunately, the transaction fees can be quite high and asking donors to cover a transaction fee in addition to the gift they made IN ADDITION to the ticket they purchased to..." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6263769) JY Joe Y. Interim Database Administrator > "The included import wizard makes managing data over time easy enough for one database admin, and the email integration with Canva is great for nonprofit staff in general." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6700307) ST Stephanie T. Co-Founder > "Not being able to transfer these donations to the correct fundraising campaign has led to inaccuracy in our tracking/goal boards, receipts, and records." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6368991) SL Stacy L. Vice President of the Board > "It offered a cost effective platform for our all volunteer, grassroots non-profit to be able to have online registration and auction for annual fundraiser." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6367006) DW Dali W. Creative Director > "I think having to add names of everyone in the party was too much for some (potential) attendees." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___7029631) DD Delani D. Coordinator > "Givebutter is truly the only product on the market offering the recurring donation upsell feature for free, along with so many different payment options at point of sale/donation..." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6675453) JY Joe Y. Interim Database Administrator > "The UI can also be a bit odd, with buttons hard to locate, and the tax summaries take quite a while to generate even for a relatively small number." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6700307) CL Cullen L. Development Assistant > "The software makes it easy to accept gifts online, send acknowledgement emails or letters, create fundraising campaigns, and track donor engagement." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6507725) EB Ellyse B. Executive Director > "I would like to be able to change the campaign a donation is assigned to, I had multiple donations come through on the wrong campaign." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6780458) EH Elisabeth H. Pride Festival Director > "We love that it is a simple platform with enough options to make it work for multiple purposes (sponsor payments, donations, vendor payments, etc.) for our small nonprofit." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6486385) AA Alle A. Founder > "That you cannot reclassify donations made to the wrong campaign, and that there is no button to reflect all fundraising to date for the year." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6367362) VM Veronica M. Executive Director > "Love how easy the platform is to navigate for a variety of different fundraisers- from auctions to annual campaigns, to events." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___7036722) HB Heidi B. Social Media Manager > "Also, when I load photos to my page I have have to resize before they can be uploaded. " [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___7010780) MF Megan F. Project Manager > "Givebutter allowed me to completely change the way the nonprofit saw fundraising and allowed me to streamline the organization's events in no time." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6517538) JY Joe Y. Interim Database Administrator > "Duplicate management is not good at spotting the same contributor between donations, as it does not check secondary data for possible duplicates." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6700307) DE Danielle E. Communications and Development Manager > "Givebutter is an easy way for nonprofits to collect donations in a variety of ways - we particularly like that we can collect donations from Venmo/Apple/Google Play without having to..." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6333278) AR Amanda R. Treasurer > "I do not like the fact that we cannot manually enter payment information for a customer and would need to buy the card reader to take a payment." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6367351) JG Joseph G. Director of Fundraising > "I like how it could seamlessly be used in our annual breakfast fundraiser to see gifts being given live and how we could see the auction items at our golf scramble gain more and more..." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6392599) SF Staci F. Owner and CEO > "I think the tip set already to 15% is confusing for some people when they check out." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___7035620) MA Michelle A. Development Director > "From the moment we launched our campaign, Givebutter provided us with intuitive tools and robust features that empowered us to exceed our fundraising goals." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6371016) KM Kim M. Marketing Director > "I've also found that some of the functions aren't reliable all the time, such as exporting only specific info columns for a spreadsheet." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6403628) BB Barbara B. Board Member > "Give Butter receives and tracks these donations so that I can see them immediately, responds with a standard "Thank You," and allows me to follow-up with a personal one as well. " [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6674443) KL Keri L. Operations Manager > "I was surprised and disappointed that GiveButter does not have the ability to "soft credit" a donor who gives through some type of investment account, which is a common way for many..." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6545465) NF Nesta F. Executive director > "The platform made it easy to engage our audience and donors in a visually compelling way, which helped generate real excitement around our goals." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6833385) EM Ellie M. Senior Director of Marketing and Develop > "The only thing I don't particularly like is during the donation purchase process the pop up for the givebutter tip is a bit confusing to customers, it would help if it wasn't..." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6369143) RH Ryan H. Board of Directors > "Simple and logical user interface, creative and enthusiastic support and development teams, and a very transparent roadmap of community-driven enhancements." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6676289) BM Beth M. Community Relations > "I met with a Givebutter employee and instead of explaining how to do something, they sent me links to videos to watch instead. Although I was able to figure out how to create a way..." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6256939) DW Danyelle W. Philanthropy and Marketing Coordinator > "Givebutter provides a streamlined way of managing our constituents and fundraising efforts." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6780668) CC Colby C. Development Manager > "Halfway through our fundraising event, Givebutter made it extremely difficult to assign items and raise the paddle donations to our guests." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6292630) MH Morgan H. Marketing and Fundraising Coordinator > "It allows me to manage multiple campaigns and events at once while keeping all the information organized." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6367218) JG Janna G. Chief Development Officer > "There times when donors make errors that it would be nice to be able for our team to correct financial errors on the back end without having to chat with support. " [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6506654) KMF Kevin M F. Marketing Director > "The simplicity of building a campaign and the manufactured QR Code to share is great." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___7031659) KD Kary D. Volunteer > "Those purchasing tickets through the site have given feedback that it was a lot of information to provide and the checkout process was confusing with adding the tip or fees. " [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6483303) CS Cheryl S. CEO > "I have to find the time to watch the tutorials to get the most out of what Given has to offer." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___7029652) Carrie T. Director of Fundraising and Engagement > "There are still some communication glitches, and LGL doesn't communicate changes in constituents back to GB, which is frustrating." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6673735) CS Cheryl S. CEO > "It is fairly easy to manage for someone like me who knows very little about navigating websites, CRMs, donation platforms, etc." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___7029652) JZ Joe Z. Fund Development Manager > "When we signed up, I was a little sad that texting function was no longer available on the free version." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6835101) MB Mike B. Staff Accountant > "it appears to be secure, and the platform is simple, straightforward, and able to do all the functions we are looking for as a non-profit... even on the free version!" [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6880623) AG Andy G. CEO > "The learning curve was small for the nonprofit side but for some donors the amount of info required to bid or donate takes time and have seen it lead to them not bidding" [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6611874) AM Amanda M. Executive Director > "I love that the platform allows me to sell tickets, fundraise, and manage donors." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6484850) AM Amanda M. Executive Director > "However, the ticket sales were not a donation and should not have gone towards the goal. Because the platform did not allow me to separate them, I had to stop showing the fundraising..." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6484850) HD Heidi D. Interim Director > "Givebutter has been an economical way for our nonprofit to begin raising funds and setting up beautiful registration pages for our events." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6368985) EU Elle U. Chief development officer > "We spent extra time and effort using less intuitive platforms, which led to slower donor engagement and more manual work." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6673788) AM Andra M. Director > "We love how the payer receives a conformation email on payment and there are multiple ways of payments methods that they can utilize." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6483239) JY Joe Y. Interim Database Administrator > "The built-in duplicate management tools are not very effective, requiring a lot of manual merging." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6700307) CS Chiara S. Director > "I was completely able to build out options for my supporters and even when the options were not a fit they still had a donation option." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6482638) LR Lauren R. Vice President > "The main issue are the fees and quite a few of our donors have complained to us because they would rather we get all the money or they not have to pay a large fee for their donation." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6493399) EG Elisa G. Director of Development > "With a few tweaks in CRM integration, it could be the perfect solution for any nonprofit looking to amplify their fundraising efforts." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6367187) CE Christine E. Marketing & Development Manger > "Issues included:- High fee rate (standard credit card rate, although our actual fees seem higher) for non-profit use.- Additional "tip" to Givebutter both on the user side (can be..." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___4793275) AO Ashley O. Fund Development Manager > "My favorite feature is that we can make transfers based on the individual campaigns rather than them all together in one." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6366980) Aaron G. Membership and Development Director > "I found a lot of the info did not transfer over to Givebutter." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6853591) CL Cullen L. Development Assistant > "You can also manually add donations, which is helpful to our organization, as many of our gifts are made offline." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6507725) CL Cullen L. Development Assistant > "At times, the interface can be too simplified, and make it difficult to find settings you're looking for." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6507725) MK Micah K. Executive Director > "It's also great to be able to customize whether or not we want to absorb a fair percentage fee or ask supporters to optionally "tip" Givebutter on a per-campaign basis." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6677716) KT Krista T. CEO > "I did not like that I could not delete the campaign/auction when it ended and that it would remain on the platform." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6515563) DW Dali W. Creative Director > "Love GiveButter, especially the peer fundraising and social media comments." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___7029631) LS Lauren S. Administrative Assistant > "Sometimes the emails go to my spam folder which gets confusing, but i'm not sure that's givebutters fault." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6495433) JH Jerry H. Board Member > "The best part is donors and members can edit their profiles and giving without our help, saving loads of time." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6257344) ES Eric S. Executive Director / Founder > "I had everything on my site configured and set up fully, then GB made changes to how widgets were embedded and my site had all sorts of conflicts and css issues." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___5035611) BM Beth M. Community Relations > "We used Givebutter's live feed which was fun to see it move in real time and we used the QR code provided for easy access." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6256939) OP Olivia P. Administrative Assistant > "It is somewhat difficult to implement multiple admins, so they receive notification emails." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6367003) MA Michelle A. Development Director > "The platform's user-friendly interface made it incredibly easy for our supporters to donate, share our cause, and track our progress in real-time." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6371016) BG Brieajah G. Creative Content Lead > "Honestly, I think one of the things that can be a bit tricky with Givebutter is sometimes the fees can add up, depending on how you set things up." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6676126) EM Eric M. Development Manager > "The ability to collect data from attendees and offer them the convenience to support while at a free event was so impactful. " [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6369204) MH Melissa H. Digital Editor > "Lacking some features and ability to customize donation form" [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6484408) NF Nesta F. Executive director > "It truly centralized our systems and made fundraising more effective and less time-consuming." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6833385) MZ Mike Z. Administrative Director > "Fees are included in the data brought over to our CRM system and there is no fix." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6366964) BG Brieajah G. Creative Content Lead > "The customizable pages and social sharing options are awesome for getting the word out. Plus, the community aspect is a big win." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6676126) MF Meghan F. Director of Development > "There is no way for a ticket sale to assign a bid number automatically." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6483064) JW Jay W. Volunteer MarComm and Board Member > "Our team has been able to create campaigns with ease and the donors appreciate the attention to detail and customer service." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6288653) CC Colby C. Development Manager > "Many users had trouble accessing the page as the Givebutter link sent them to a very weird website." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6292630) BS Bobby S. Mgr, Data, CRM, Analytics > "It's been such a hit as a supplemental way of capturing donations, and we're strongly considering it for some of our major events and general donation forms." [See full review](https://www.capterra.com/p/172048/Givebutter/#Capterra___6482615) KR Kristina R. Volunteer Board Member > "As a small nonprofit struggling to stay on our feet, we lost hundreds of dollars in potential donations--along with experiencing deep embarrassment at our event--due to GiveButter's..." [See full review](https://www.capterra.com/p/172048/Givebutter/#GetApp___4786204) [View Reviews](https://www.capterra.com/p/172048/Givebutter/reviews/) ## User interface 4.33 (609) [Givebutter](https://www.capterra.com/p/172048/Givebutter/) 4.75 (871) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Neon CRM Top features 46/48 - Access Controls/Permissions - Accounting Integration - ACH Payment Processing - AI Copilot - Alerts/Notifications - Alumni Management - API - Auction Management - Campaign Analytics - Campaign Management - Contact Management - Contribution Tracking - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Dashboard - Data Import/Export - Donor Discovery - Donor Management - Electronic Payments - Email Marketing - Email Reminders - Event Management - Event Scheduling - Forms Management - For Nonprofits - Generative AI - Gift Matching Management - Goal Setting/Tracking - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Mobile Giving - Online Forms - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Registration Management - Reporting & Statistics - Social Media Integration - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/102088/NeonCRM/#features) Givebutter 42/48 - Access Controls/Permissions - Accounting Integration - ACH Payment Processing - AI Copilot - Alerts/Notifications - Alumni Management - API - Auction Management - Campaign Analytics - Campaign Management - Contact Management - Contribution Tracking - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Dashboard - Data Import/Export - Donor Discovery - Donor Management - Electronic Payments - Email Marketing - Email Reminders - Event Management - Event Scheduling - Forms Management - For Nonprofits - Generative AI - Gift Matching Management - Goal Setting/Tracking - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Mobile Giving - Online Forms - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Registration Management - Reporting & Statistics - Social Media Integration - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/172048/Givebutter/#features) ### Recognition No recognitions have been awarded to Neon CRM No recognitions have been awarded to Givebutter ### Deployment & support Neon CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Givebutter Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Neon CRM - By Neon One - Located in United States - Founded in 2000 Givebutter - By Givebutter - Located in United States - Founded in 2016 ## Popular Comparisons [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $99/month Price $119/month 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-102088/DonorPerfect-Fundraising-Software-vs-NeonCRM) [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) vs [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/) $0 Price CA$0 4.5 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/172048-220131/Givebutter-vs-Zeffy) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $99/month Price $125/month 4.2 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102088-131207/NeonCRM-vs-Bloomerang) [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/) $0 Price $0/month 4.5 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/156860-172048/Donorbox-vs-Givebutter) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/102088-111128/NeonCRM-vs-Bonterra-Guided-Fundraising) [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $0 Price $119/month 4.5 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-172048/DonorPerfect-Fundraising-Software-vs-Givebutter) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (416)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.1 4.1 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT) [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $0 Price Contact vendor for pricing 4.5 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-172048/Bonterra-Guided-Fundraising-vs-Givebutter) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $99/month Price $50/month 4.2 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM) [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) vs [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.66 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) $0 Price Contact vendor for pricing 4.5 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/145329-172048/Fundraising-Software-vs-Givebutter) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[4.50 (191)](https://www.capterra.com/p/134209/Glue-Up/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/102088-134209/NeonCRM-vs-Glue-Up) [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $0 Price $125/month 4.5 Features 4.3 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131207-172048/Bloomerang-vs-Givebutter)