# Compare Neon CRM vs Bonterra EveryAction 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Neon CRM and Bonterra EveryAction based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/102088-142421/NeonCRM-vs-Bonterra-Development-Digital --- # Neon CRM vs Bonterra EveryAction Features and Cost Comparison Last updated March 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Neon CRMBonterra EveryAction2/4 selected [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[4.5 (155)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) [## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting Price $99.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.1 Customer Service 4.3 Reviews Sentiment Based on [609 reviews](#user-reviews) Positive 543 Neutral 39 Negative 27 [## Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[4.5 (155)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [155 reviews](#user-reviews) Positive 140 Neutral 5 Negative 10 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,332 reviews from nonprofit crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit High performer Feature ratings Donation Tracking 4.4 Donor Management 4.4 Contact Management 4.1 For Nonprofits 4.3 Fundraising Management 4.1 76%Fit Feature ratings Donation Tracking 4.3 Donor Management 4.3 Contact Management 3.9 For Nonprofits 4.3 Fundraising Management 3.8 User satisfaction User satisfaction 4.3 User reviews[609](https://www.capterra.com/p/102088/NeonCRM/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.3 Customer support 4.3 User satisfaction 4.5 User reviews[155](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.2 Customer support 4.1 Price starts from Price starts from $99Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying all of your supporter data and automating your outreach. Best for Nonprofits that raise $1 million and more without doing more work, and perform targeted, personalized, multi-channel outreach. ## User reviews Pros & cons KC Kate C. Project Coordinator > "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting features..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) LT Linden T. Executive Director > "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387) GD Galen D. Director of Operations > "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) AA Amanda A. Operations Manager > "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) KS Kaitlyn S. Executive Director > "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well together so..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) KC Kate C. Project Coordinator > "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) HP Hild P. Program Director > "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465) CR Christy R. Director of Operations > "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JL Julia L. Administrative Consultant > "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) CH Cathy H. Director of Membership > "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name (with..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) MR Mary R. Assistant Administrator > "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154) AA Amanda A. Operations Manager > "Quite basic, does not allow for as much customization of reports and fields as I would like." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) AA Amanda A. Operations Manager > "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) JE Jennifer E. CPA > "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) RD Rachel D. Development Director > "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042) SF Sarah F. ED > "Also, they try to push you into using their payment portal by making it onerous to import soft credits." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) SC Sarah C. Manager > "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306) NT Nicole T. Development Coordinator > "I don't love Neon's donation forms because I wish they were more customizable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) JP Judy P. Board Treasurer > "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) CR Christy R. Director of Operations > "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JP Judy P. Board Treasurer > "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) VR Verified Reviewer Director > "They have few resources for educational systems and managing alumni." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992) KC Kate C. Project Coordinator > "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) EC Eli C. development specialist > "Also, their reporting feature can be burdensome, particularly their donor and donation reports." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941) CG Channing G. Membership, Volunteer and Development > "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656) SS Susan S. Box Office Manager > "There are a few features that don't work the way that I want or expect them to work." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) KC Kate C. Project Coordinator > "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) BA Brianna A. Communications Manager > "More specifically, there are a lot of limitations to what integrated fields are useable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) JH Jenyl H. Director of Finance and Operations > "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy, customer..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362) CR Christy R. Director of Operations > "Instead, we've had to send emails and wait days for a response." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) CH Cathy H. Director of Membership > "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) DH Daisy H. Executive Assistant > "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050) JW Jessica W. Education Director > "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) KS Kathryn S. Grants and Events Manager > "The ticket sales aspect is difficult to set up." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599) AA Amanda A. Operations Manager > "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) MD Matt D. Fundraiser > "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) CB Carolyn B. Program-Development Director > "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418) MD Matt D. Fundraiser > "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) GD Galen D. Director of Operations > "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) Sarena C. Executive Director > "Reports and customization aren’t always straightforward, and it takes some time to learn." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) EF Emma F. Operations Manager > "I appreciate that they have a large team who is constantly working to build the product and sometimes wish they would focus more on UX than creating new features." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050442) SH Samantha H. Membership Cooridinator > "My main gripe is that the system is not the most intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) JK Julia K. Fund Development Manager > "Love how user-friendly it is for fundraiser and fund development staff, the custom fields are also so helpful and the customer support during the onramp process was super..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7007502) NT Nancy T. CEO > "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed to..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897) SH Samantha H. Membership Cooridinator > "What really stood out to me was their customer support: whenever I ran into something confusing or needed help figuring things out, their team was responsive, patient,..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) JE Jennifer E. CPA > "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) BA Brianna A. Communications Manager > "I can get all types of information and easily present it to my boss, the board, potential major donors, etc." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) HF Hannah F. Operations and Community Relations Manager > "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200) CH Cathy H. Director of Membership > "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) MS Maya S. Executive Director > "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I am..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) JW Jessica W. Education Director > "Over the past three years, we’ve gradually expanded our use of Neon CRM—starting with Membership, then adding Volunteers, Events, and more." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) RS Randy S. Founder > "The weird complex "payout" system where I could never find the name of who the payee was!" [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) KC Kate C. Project Coordinator > "This helps keep engagement organized without constant manual tracking." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) AD Adrienne D. Executive Director > "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their account..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) Sarena C. Executive Director > "It’s helped us stay organized, track our donors and volunteers better, and manage the details that used to get lost." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) RS Randy S. Founder > "The lack of support for website learning and the general dismissal of our small organization's problems." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) TM Tom M. Office Manager > "I still consider myself a relatively new client and I am still learning, and as I continue to get to know the system better and better, I keep finding new ways that are..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051097) TS Tiffany S. Fundraising and Communications Manager > "Ticketing function was not working, couldn't get help for over a week, by then it was too late." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501) ND Natasha D. Producing Artistic Director > "Staff can work more efficiently, and engagement with donors is easier to track and analyze." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050343) MS Maya S. Executive Director > "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) JP Judy P. Board Treasurer > "NeonCRM offers the core functions we need to manage our non-profit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) RS Randy S. Founder > "Customer service was slow and non-responsive to my specific questions. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) KS Kaitlyn S. Executive Director > "Overall, our entire team enjoys using NeonOne, and it has been a significant step forward in improving our operations and capacity as a nonprofit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) MD Michael D. Admin > "What ever you do, do not use this CRM as it will be quite painful if you make the migration." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711) KS Kaitlyn S. Executive Director > "The tools available within NeonOne have helped us be more strategic and confident in how we approach fundraising." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) AD Adrienne D. Executive Director > "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) JL Julia L. Administrative Consultant > "It's been a reliable program to keep our donor database updated through the years." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) MB Melissa B. Development Director > "I also don't like that thank you letter templates aren't able to be individualized or edited at all." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722) Miranda T. Accounting and HR Coordinator > "I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059) BB Becky B. National Director of Development and Communications > "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094) Miranda T. Accounting and HR Coordinator > "I appreciate the workflows that enable my team to concentrate on other tasks and ensures a great donor experience." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059) EP Emily P. director > "also merging from other donation platforms and having to delete duplicates was time consuming." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6107067) SS Susan S. Box Office Manager > "I like that they are always making updates and respond to user requests for new or improved features." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) CW Caitlin W. Data Manager > "I think they'll eventually be addressed because Neon really listens to feedback but, for example, the fact that there isn't an alias field that is search bar accessible..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322) SF Sarah F. ED > "I also like that you can search by name from any page." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) JP Joey P. Executive Director > "No real way to contact user support rather than email tickets via the automated online assistant." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066273) NT Nicole T. Development Coordinator > "This helps prevent data entry errors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) CW Caitlin W. Data Manager > "I created a custom field for it but that's not search bar accessible." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322) SS Shannon S. Director of Development and Engagement > "I think my favorite piece so far has been how customizable the forms are." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103255) LC Liz C. Development Director > "The emails feature is not near the quality of MailChimp or Action Network so we do all our newsletter emails and targeted emails off this platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___3491754) [View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/) ZT Zachary T. Data Manager > "EveryAction has been instrumental in helping our organization build and engage our grassroots network, enabling us to collect and contact..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820120) KB Kim B. Development and Operations Manager > "It doesn't have a lot of the design capabilities that Salsa did, which makes it a lot harder to design forms and emails." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820259) AL Alayna L. Assistant Director > "The thing I like most about EA is that I can see both payments and client relationships as well as use for a email campaign manager." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820312) SM Shannon M. Chief Development Officer > "My only complaint is around customer service and the availability/reachability of tech support. If those two functions could be improved, EA..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820114) EB Elizabeth B. Digital Communications Manager > "I like that EveryAction is a great all in one platform for nonprofit outreach, member relationships, fundraising, and advocacy." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820237) AF Aerin F. data coordinator > "Some parts of the interface felt outdated and unintuitive, particularly when navigating between modules." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6829799) TC Tara C. Development Coordinator > "While I love learning new tech and keeping up with the latest in CRM, I wish this somehow had anything to do with my workflow" [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6825852) MW Margo W. Director of Development > "Our onboarding was challenging, and we did not get the support or training that was expected when we signed up. While you can reach support,..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6830863) EH Emily H. Program Manager > "It integrates with our project management system seamlessly by assigning each new applicant that comes through our system, a unique code that..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6187413) AL Alayna L. Assistant Director > "I just think that the system is not as user friendly as it could be, and it is hard to find a handy step-by-step guide for getting the most..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820312) WI Wilhelmina I. Administrative Assistant > "Bonterra Development + Digital (formerly EveryAction) has made managing our records of pledge signers, donors, and our outreach missions..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6069812) EB Elizabeth B. Digital Communications Manager > "It's also difficult getting support online from other users on Reddit." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820237) TH Tasha H. Regional Director > "I like that I can set up events , sign volunteers up for events, set up one on one meetings, and keep track of my volunteers." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6070758) EH Emily H. Program Manager > "I wish EveryAction had the ability to apply logic to questions when building forms. Because the forms do not, we've had to use other form..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6187413) WI Wilhelmina I. Administrative Assistant > "The database also allows for pulling contact information for targeted emails and mail lists very easily, which we use daily." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6069812) EK Elizabeth K. Executive Director > "days later we still have a few specific large issues and cannot get anyone who knows anything on the phone. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6594742) KB Kim B. Development and Operations Manager > "The automations are nice (when they work)." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820259) KB Kim B. Development and Operations Manager > "It's not very user friendly and it's not easy to find things/things are not where you would think that they are." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820259) DG Debby G. Marketing Director > "It works perfect for our client database." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6272712) JI Jeff I. Business Membership Specialist > "The search box is horrible." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820184) WP Wanda P. volunteer > "Also works VERY well to let us send out alerts people can click on and generate an email to their representative." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6049680) AS Averi S. Co-coordinator social media > "The emails won’t send with tracking links but the software doesn’t identify which link is the culprit." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6060220) SF Susan F. Communications Facilitator > "I find the color options and organization tools very effective for reader response to our emails." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6056617) DG Debby G. Marketing Director > "Difficult to create reports." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6272712) TC Tara C. Development Coordinator > "Very detailed and helpful." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6825852) VR Verified Reviewer Director of Development > "Lastly, they charged us $300 for text functionality that didn't go live until 6 months into the contract. And when I asked for a refund,..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#GetApp___6223078) SF Susan F. Communications Facilitator > "We have been able to put our many emails both weekly, bi weekly and monthly. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6056617) KB Kim B. Development and Operations Manager > "Frustrating." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820259) EH Emily H. Program Manager > "EveryAction has given our organization a polished and professional look to our outreach and communication." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6187413) JI Jeff I. Business Membership Specialist > "Very poor." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820184) SH Sara H. Senior Development Manager > "We have doubled our online giving revenue and grown our email file by a third in a year and a half!" [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6037109) WP Wanda P. volunteer > "Positioning graphics so that you get consistent spacing is difficult. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6049680) SF Susan F. Communications Facilitator > "This helps keep our responses positive and limits communicating with others." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6056617) WP Wanda P. volunteer > "help" included in the product is minimal and uses terminology without explaining it, which makes it hard to learn/teach." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6049680) HH Heejin H. program assistant > "It has the capabilities to manage, process, and download large volumes of donors and contacts." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3616455) LG Lindsay G. Deputy Director > "They use alternative descriptions of common industry terms and it complicates learning the system at first." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6070708) LF Linda F. Faith Count Organizer > "This software greatly enhances the ability to store & organize large amounts of information and retrieve with ease." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3584698) EK Elizabeth K. Executive Director > "Poor customer support." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6594742) HM Hannah M. Executive Assistant > "EveryAction is unique because it combines donor management, volunteer management, and a CRM into one tool." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3450123) WP Wanda P. volunteer > "There is ZERO help explaining how to prepare and position images, so it's all trial-by-error. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6049680) LW LauraDenise W. Database Manager > "The help support team is always very responsive and helpful and ready to teach our admins how to better use the tools available." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6078789) VR Verified Reviewer Executive Director > "The support quality has decreased, along with development growth as most of their long term technical folks were terminated." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6099215) VR Verified Reviewer Executive Director > "The UI is attractive, easy enough to use and figure most things out even if you have not previously used the product." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6099215) KC Karla C. Director of Engagement > "Integration of the CRM database behind the Every Action tools with other databases is challenging to set up and manage and requires a lot of..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2845967) WP Wanda P. volunteer > "Provides good function and has lots of features. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6049680) JP Janae P. Managing Director of Programs > "There's also not a way to quickly merge duplicates -- it does have a dupe finding tool, but each merge takes an inordinantly long time." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2838339) Gail A. Administrative Asst / Online Store Manager > "It will alleviate other processes used in the past and provide all our records and information in one centralized location" [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3593862) TW Tia W. Operations Manager > "Profiles for organizations are not very robust - no field for website and the primary contact field does not have much functionality ie." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3009630) EB Ellen B. Communications Director > "It has all the features I need in a software for our organization including a member database, the ability to write newsletters, create..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3258051) MG Megan G. Digital Account Coordinator > "I have found that some of the data points in reporting are wrong and that does make my job harder because then I have to track down the..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3353680) AA Alhassan A. Research Coordinator > "Suited for both online giving, live event donations, and recurring giving management, I am glad to say that EveryAction provides a well..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2977955) JD JohnCarl D. Director of Communications & Program Development > "Ensure you develop a standard of practice for data collection and management that is uniform from the beginning, with supporting..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2731696) MD Mike D. Development Director > "EveryAction is a great set of tools that has allowed us to up our game on email, segmentation, donor tracking, reporting and much more. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2906353) LG LaVita G. Development Associate > "I don't like having to reset default commands every time I download gift details." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3025764) AC Andrew C. Senior Field Organizer > "How clear cut and concise the site is to navigate" [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6060250) KB Katie B. Managing Director > "I wish there were more help documents - I frequently have questions that feel like they should have a help document already and it just..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2813911) SF Susan F. Communications Facilitator > "Overall, our users like the emails and generally respond. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6056617) JR Jhosse R. Manager of Individual Giving > "Transferring our historical data from our previous CRM to every action was difficult." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3021287) SK Soncey K. Operations Manager > "Ease of use and their reporting features are the best" [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6060485) MD Mike D. Development Director > "The events and social media match tools have never quite lived up to their promise. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2906353) SL Stephanie L. Development Associate > "Last year, we only used the software to track contributions and donors, but now we are able to help create plans for individual donors and..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3258129) JD JohnCarl D. Director of Communications & Program Development > "For those coming into EveryAction from outside of the organization utilizing it, and with no experience on the platform, it can be..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2731696) KT Kelli T. Lead Organizer > "What I like most about EveryAction is the ease in adding new contacts/volunteers to the system, and being able to track their data in an easy..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3249177) JD JohnCarl D. Director of Communications & Program Development > "As much as I love EveryAction, I feel I'm not able to effectively utilize all of the functionality or necessarily have the time and resources..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2731696) CM Caitlin M. Managing Director > "We're able to build extensive profiles for donors, volunteers, and supporters and create highly segmented lists as a result." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2854168) AJ Angela J. Outreach Coordinator > "The user interface can be cumbersome as it is not very intuitive and often need to review notes or look for help." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2769288) SF Susan F. Communications Facilitator > "It is easy to understand the new features, as well. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6056617) CC Catherine C. Director of Development & Communications > "Not like other companies where the reps disappear." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2813770) HM Hillary M. Social Media Director > "EveryAction is a great tool that integrates well with all all aspects of digital engagement, from Facebook ads to list building." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3245419) MH Marcia H. Development Director > "Sometimes its a bit overwhelming. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2731813) [View Reviews](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) ## User interface 4.33 (609) [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/) 4.45 (155) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Neon CRM Top features 50/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Calendar Management - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Contact Database - Contact Management - Credit Card Processing - CRM - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donation Tracking - Donor Management - Electronic Payments - Email Management - Email Marketing - Email Templates - Email Tracking - Event Management - Forms Management - For Nonprofits - Fundraising Management - Generative AI - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Real-Time Notifications - Registration Management - Reminders - Reporting & Statistics - Social Media Integration - Summary Reports - Task Management - Task Scheduling - Third-Party Integrations - Volunteer Management - Web Forms [See all features](https://www.capterra.com/p/102088/NeonCRM/#features) Bonterra EveryAction 45/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Calendar Management - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Contact Database - Contact Management - Credit Card Processing - CRM - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donation Tracking - Donor Management - Electronic Payments - Email Management - Email Marketing - Email Templates - Email Tracking - Event Management - Forms Management - For Nonprofits - Fundraising Management - Generative AI - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Real-Time Notifications - Registration Management - Reminders - Reporting & Statistics - Social Media Integration - Summary Reports - Task Management - Task Scheduling - Third-Party Integrations - Volunteer Management - Web Forms [See all features](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#features) ### Recognition No recognitions have been awarded to Neon CRM No recognitions have been awarded to Bonterra EveryAction ### Deployment & support Neon CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Bonterra EveryAction Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Neon CRM - By Neon One - Located in United States - Founded in 2000 Bonterra EveryAction - By Bonterra - Located in United States - Founded in 2014 ## Popular Comparisons [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $99/month Price $119/month 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-102088/DonorPerfect-Fundraising-Software-vs-NeonCRM) [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[4.45 (155)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Contact vendor for pricing Price $119/month 4.3 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-142421/DonorPerfect-Fundraising-Software-vs-Bonterra-Development-Digital) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) $99/month Price $0 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/102088-172048/NeonCRM-vs-Givebutter) [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[4.45 (155)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) Contact vendor for pricing Price $0 4.3 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142421-172048/Bonterra-Development-Digital-vs-Givebutter) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $99/month Price $125/month 4.2 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102088-131207/NeonCRM-vs-Bloomerang) [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[4.45 (155)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Contact vendor for pricing Price $125/month 4.3 Features 4.3 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131207-142421/Bloomerang-vs-Bonterra-Development-Digital) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/102088-111128/NeonCRM-vs-Bonterra-Guided-Fundraising) [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[4.45 (155)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-142421/Bonterra-Guided-Fundraising-vs-Bonterra-Development-Digital) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (416)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.1 4.1 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT) [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[4.45 (155)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Contact vendor for pricing Price $50/month 4.3 Features 4.3 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-142421/DonorSnap-vs-Bonterra-Development-Digital) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $99/month Price $50/month 4.2 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM) [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[4.45 (155)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) vs [MonkeyPod](https://www.capterra.com/p/203848/MonkeyPod/)[4.77 (100)](https://www.capterra.com/p/203848/MonkeyPod/reviews/) Contact vendor for pricing Price $167/month 4.3 Features 4.5 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/142421-203848/Bonterra-Development-Digital-vs-MonkeyPod)