# Compare Neon CRM vs Glue Up 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Neon CRM and Glue Up based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/102088-134209/NeonCRM-vs-Glue-Up

---

# Neon CRM vs Glue Up Features and Cost Comparison

Last updated March 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Neon CRMGlue Up2/4 selected

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

[Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[4.5 (191)](https://www.capterra.com/p/134209/Glue-Up/reviews/)

[## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.1

Customer Service

4.3

Reviews Sentiment

Based on [609 reviews](#user-reviews)

Positive

543

Neutral

39

Negative

27

[## Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[4.5 (191)](https://www.capterra.com/p/134209/Glue-Up/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [191 reviews](#user-reviews)

Positive

178

Neutral

5

Negative

8

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,332 reviews from nonprofit crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

High performer

Feature ratings

Donation Tracking

4.4

Donor Management

4.4

Contact Management

4.1

For Nonprofits

4.3

Fundraising Management

4.1

\--%Fit

Missing features

Not enough reviews

Feature ratings

Donation Tracking

NA

Donor Management

1.0

Contact Management

4.3

For Nonprofits

4.0

Fundraising Management

\--

User satisfaction

User satisfaction

4.3

User reviews[609](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.3

Customer support

4.3

User satisfaction

4.5

User reviews[191](https://www.capterra.com/p/134209/Glue-Up/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying all of your supporter data and automating your outreach.

Best for

Built for associations, chambers of commerce, nonprofits, and other member-based organizations that need one platform for membership, events, CRM, payments, and engagement.

## User reviews

Pros & cons

KC

Kate C.

Project Coordinator

> "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting features..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

LT

Linden T.

Executive Director

> "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387)

GD

Galen D.

Director of Operations

> "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097)

AA

Amanda A.

Operations Manager

> "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

KS

Kaitlyn S.

Executive Director

> "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well together so..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848)

KC

Kate C.

Project Coordinator

> "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

HP

Hild P.

Program Director

> "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465)

CR

Christy R.

Director of Operations

> "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400)

JL

Julia L.

Administrative Consultant

> "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959)

CH

Cathy H.

Director of Membership

> "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name (with..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404)

MR

Mary R.

Assistant Administrator

> "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154)

AA

Amanda A.

Operations Manager

> "Quite basic, does not allow for as much customization of reports and fields as I would like."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

AA

Amanda A.

Operations Manager

> "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

JE

Jennifer E.

CPA

> "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems the..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473)

RD

Rachel D.

Development Director

> "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042)

SF

Sarah F.

ED

> "Also, they try to push you into using their payment portal by making it onerous to import soft credits."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032)

SC

Sarah C.

Manager

> "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306)

NT

Nicole T.

Development Coordinator

> "I don't love Neon's donation forms because I wish they were more customizable."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797)

JP

Judy P.

Board Treasurer

> "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418)

CR

Christy R.

Director of Operations

> "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400)

JP

Judy P.

Board Treasurer

> "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418)

VR

Verified Reviewer

Director

> "They have few resources for educational systems and managing alumni."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992)

KC

Kate C.

Project Coordinator

> "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

EC

Eli C.

development specialist

> "Also, their reporting feature can be burdensome, particularly their donor and donation reports."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941)

CG

Channing G.

Membership, Volunteer and Development

> "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656)

SS

Susan S.

Box Office Manager

> "There are a few features that don't work the way that I want or expect them to work."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141)

KC

Kate C.

Project Coordinator

> "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

BA

Brianna A.

Communications Manager

> "More specifically, there are a lot of limitations to what integrated fields are useable."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559)

JH

Jenyl H.

Director of Finance and Operations

> "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy, customer..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362)

CR

Christy R.

Director of Operations

> "Instead, we've had to send emails and wait days for a response."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400)

CH

Cathy H.

Director of Membership

> "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404)

DH

Daisy H.

Executive Assistant

> "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050)

JW

Jessica W.

Education Director

> "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022)

KS

Kathryn S.

Grants and Events Manager

> "The ticket sales aspect is difficult to set up."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599)

AA

Amanda A.

Operations Manager

> "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

MD

Matt D.

Fundraiser

> "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907)

CB

Carolyn B.

Program-Development Director

> "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418)

MD

Matt D.

Fundraiser

> "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907)

GD

Galen D.

Director of Operations

> "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097)

Sarena C.

Executive Director

> "Reports and customization aren’t always straightforward, and it takes some time to learn."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791)

EF

Emma F.

Operations Manager

> "I appreciate that they have a large team who is constantly working to build the product and sometimes wish they would focus more on UX than creating new features."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050442)

SH

Samantha H.

Membership Cooridinator

> "My main gripe is that the system is not the most intuitive."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487)

JK

Julia K.

Fund Development Manager

> "Love how user-friendly it is for fundraiser and fund development staff, the custom fields are also so helpful and the customer support during the onramp process was super..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7007502)

NT

Nancy T.

CEO

> "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed to..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897)

SH

Samantha H.

Membership Cooridinator

> "What really stood out to me was their customer support: whenever I ran into something confusing or needed help figuring things out, their team was responsive, patient,..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487)

JE

Jennifer E.

CPA

> "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473)

BA

Brianna A.

Communications Manager

> "I can get all types of information and easily present it to my boss, the board, potential major donors, etc."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559)

HF

Hannah F.

Operations and Community Relations Manager

> "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if the..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200)

CH

Cathy H.

Director of Membership

> "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404)

MS

Maya S.

Executive Director

> "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I am..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923)

JW

Jessica W.

Education Director

> "Over the past three years, we’ve gradually expanded our use of Neon CRM—starting with Membership, then adding Volunteers, Events, and more."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022)

RS

Randy S.

Founder

> "The weird complex "payout" system where I could never find the name of who the payee was!"

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231)

KC

Kate C.

Project Coordinator

> "This helps keep engagement organized without constant manual tracking."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

AD

Adrienne D.

Executive Director

> "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their account..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033)

Sarena C.

Executive Director

> "It’s helped us stay organized, track our donors and volunteers better, and manage the details that used to get lost."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791)

RS

Randy S.

Founder

> "The lack of support for website learning and the general dismissal of our small organization's problems."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231)

TM

Tom M.

Office Manager

> "I still consider myself a relatively new client and I am still learning, and as I continue to get to know the system better and better, I keep finding new ways that are..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051097)

TS

Tiffany S.

Fundraising and Communications Manager

> "Ticketing function was not working, couldn't get help for over a week, by then it was too late."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501)

ND

Natasha D.

Producing Artistic Director

> "Staff can work more efficiently, and engagement with donors is easier to track and analyze."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050343)

MS

Maya S.

Executive Director

> "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923)

JP

Judy P.

Board Treasurer

> "NeonCRM offers the core functions we need to manage our non-profit."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418)

RS

Randy S.

Founder

> "Customer service was slow and non-responsive to my specific questions. "

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231)

KS

Kaitlyn S.

Executive Director

> "Overall, our entire team enjoys using NeonOne, and it has been a significant step forward in improving our operations and capacity as a nonprofit."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848)

MD

Michael D.

Admin

> "What ever you do, do not use this CRM as it will be quite painful if you make the migration."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711)

KS

Kaitlyn S.

Executive Director

> "The tools available within NeonOne have helped us be more strategic and confident in how we approach fundraising."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848)

AD

Adrienne D.

Executive Director

> "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033)

JL

Julia L.

Administrative Consultant

> "It's been a reliable program to keep our donor database updated through the years."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959)

MB

Melissa B.

Development Director

> "I also don't like that thank you letter templates aren't able to be individualized or edited at all."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722)

Miranda T.

Accounting and HR Coordinator

> "I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059)

BB

Becky B.

National Director of Development and Communications

> "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094)

Miranda T.

Accounting and HR Coordinator

> "I appreciate the workflows that enable my team to concentrate on other tasks and ensures a great donor experience."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059)

EP

Emily P.

director

> "also merging from other donation platforms and having to delete duplicates was time consuming."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6107067)

SS

Susan S.

Box Office Manager

> "I like that they are always making updates and respond to user requests for new or improved features."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141)

CW

Caitlin W.

Data Manager

> "I think they'll eventually be addressed because Neon really listens to feedback but, for example, the fact that there isn't an alias field that is search bar accessible..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322)

SF

Sarah F.

ED

> "I also like that you can search by name from any page."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032)

JP

Joey P.

Executive Director

> "No real way to contact user support rather than email tickets via the automated online assistant."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066273)

NT

Nicole T.

Development Coordinator

> "This helps prevent data entry errors."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797)

CW

Caitlin W.

Data Manager

> "I created a custom field for it but that's not search bar accessible."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322)

SS

Shannon S.

Director of Development and Engagement

> "I think my favorite piece so far has been how customizable the forms are."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103255)

LC

Liz C.

Development Director

> "The emails feature is not near the quality of MailChimp or Action Network so we do all our newsletter emails and targeted emails off this platform."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___3491754)

[View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/)

TM

Tamsin M.

Operations Manager

> "Users can easily access their event registrations and membership invoices, and it is easy to communicate via the email templates. Although a little basic, they..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7117045)

MB

Mihaela B.

Member and Glue Up administrator

> "This did not work for us in the end, because our members were already used with another way of keeping in touch, so we dropped the community page. Since it's a..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6818214)

VR

Verified Reviewer

Marketing and Admin

> "It allows us to manage our membership efficiently, host virtual events with ease, and even create micro websites—all in one place."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6869479)

VR

Verified Reviewer

Marketing and Admin

> "The website development process also had some hiccups—we had to make several rounds of edits because the structure for submitting content wasn’t clearly outlined..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6869479)

Kilmer M.

Senior Director of Advertising

> "Glue Up facilitates the ability to generate sales leads, foster strong customer relationships, enhance the customer experience, and obtain strategic insights..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6772603)

VR

Verified Reviewer

Marketing and Admin

> "During a mass data upload, several sections didn’t transfer correctly, which required us to spend time manually fixing the issues."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6869479)

LO

Lisa O.

CEO

> "Screenworks experience with Glueup has been extremely satisfying. Where we were once using multiple programs to meet our business needs we now have all our..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6819704)

KE

Karen E.

Communications

> "Sometimes when I spend too much time, for example creating an event and creating an email, the program goes blank and I have to log in again."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6828349)

LH

Lisa H.

Chapter Executive Director

> "I love how we can customize our events with their own mini-web page that allows attendees to comment and really get one another excited about what's to come."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6861720)

VR

Verified Reviewer

Marketing and Admin

> "Training new staff has taken a bit more time than expected due to the platform's complexity, and some of our project meetings felt a little rushed."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6869479)

AD

Ana D.

Head of Admin and projects

> "The platform offers an impressive range of functionalities that significantly streamline our work, and the customer service team is always extremely efficient and..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7053484)

DS

Darlene S.

Director of Operations

> "We were told things that really didn't happen and data merge did not do what we were told it would do."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7067635)

JG

Jeremy G.

Communications and Network Manager

> "Having all our contacts and memberships in the same place makes it easier to manage, the campaign module allows for nice personalisation of mailings, and the..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6746601)

VR

Verified Reviewer

Marketing and Admin

> "Additionally, the biweekly meetings felt rushed, limited to just 30 minutes, and often gave the impression that the team was stretched thin."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6869479)

TM

Tamsin M.

Operations Manager

> "The membership management and event management (including all connections to the finance application) work well."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7117045)

NE

Noah E.

Administrative Assistant

> "There seemed to be some issues with the QuickBooks integration that caused issues for our accounting."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7004096)

TM

Thusang M.

Manager

> "It makes membership engagement easier while also being able to see how many people are engaging."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7096504)

EF

Emma F.

Finance and Projects Lead

> "At the moment, certain features are manual (merge duplicates), which can be time consuming with updates."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6719269)

PD

Paola D.

Executive Director

> "The integration of Membership and ease of managing RSVPs for events (including the creation of badges) has saved us a lot of time."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6461531)

LD

Lana D.

Marketing Operations

> "Also the home page and certain other pages are locked and require you to request help from their in-house developer regularly. "

[See full review](https://www.capterra.com/p/134209/Glue-Up/#SoftwareAdvice___6691995)

MB

Mihaela B.

Member and Glue Up administrator

> "Also works well as data base for members and contacts, connected with all other modules."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6818214)

MB

Mihaela B.

Member and Glue Up administrator

> "The community page did not work for us because we already had another solution that was well appreciated."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6818214)

LG

Lindsay G.

Executive Director

> "From implementation through launch, Glue Up has helped us streamline how we manage member engagement and events."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7006826)

JJ

Jasper J.

Executive Committee - Membership

> "We previously got a company to build a customise Mobile App for our member and events management, but it was full of bugs, which made many members frustrated and..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___4806673)

TS

Tinka S.

Head of Fundraising and Marketing

> "Support us great and resources that are provided are clear and allow access as needed. "

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7058891)

IL

Iwona L.

Executive Secretary

> "This process is time-consuming, especially when it comes to removing individuals who should not be on the platform."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6552498)

NS

Nicholas S.

Website and Digital Communications Manager

> "Glue Up also has tons of resources and training videos/webinars to help members of your organization get equipped with using the platform."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6475717)

LT

Lalita T.

Senior Manager-Member Relations

> "Wish Glueup is not recognised as a mass email system by the computers."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6284758)

HT

Harold T.

Project Coordinator

> "I appreciate the support \[sensitive content hidden\] gave us as team through our process of cleaning up our Glue Up."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7070709)

Danna F.

Exec. Director

> "They are very slow to change."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7103820)

AC

Allen C.

Marketing Officer

> "Your customer support team and account managers respond rapidly, and our email templates maintain a professional tone."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7009266)

LD

Leslie D.

Co-President

> "Also, another challenge has been having to set up a business bank account in China in order to receive the funds."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6199863)

RL

Reka L.

Association Manager

> "The event management tools are particularly impressive, allowing me to organise and promote events seamlessly."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6395902)

HR

Heston R.

Managing Director

> "The delays & issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___3119516)

IL

Iwona L.

Executive Secretary

> "A very practical and useful platform for an organisation like ours (Chamber of Commerce) ; it combines features that usually require different apps and platforms..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6552498)

Ashwin B.

Digital Media Consultant

> "The email costs alone make this more expensive than either MailChimp or Squarespace's native mailer feature. If you have the budget, you should stretch to..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___2794427)

SD

Susie D.

Business Director

> "sensitive content hidden\] is our main contact for Glue Up - he has been so supportive and patient during our onboarding and management of the new system. As we..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6259602)

VR

Verified Reviewer

brand director

> "Mail is easily intercepted by a large number of mail servers in China."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___4208560)

LO

Lisa O.

CEO

> "There are regular and comprehensive training programs available online which are valuable for training staff."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6819704)

AC

Annie C.

Regional Manager

> "Flexibility is not enough for the application form"

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___4232206)

RB

Rosanna B.

Administrator

> "The community feature has transformed how members interact and share knowledge with one another and has added huge value to the membership."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6349706)

HR

Heston R.

Managing Director

> "They have refused to refund any of our money, despite agreeing that there was at least US$20,000 of what we paid for not yet incurred or consumed by Glue Up in..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___3119516)

MB

Mihaela B.

Member and Glue Up administrator

> "Our dedicated contact person is very responsive and supports with any questions or case study we have."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6818214)

SG

Shweta G.

growth marketer

> "Nothing I particularly dislike about this app, but sometimes there some issues arise."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___4624971)

PD

Paola D.

Executive Director

> "So far it has been great when it comes to information management, event management and membership management. When it comes to the campaigns, we have experienced..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6461531)

Ashwin B.

Digital Media Consultant

> "Our sales cycle was hurried through, and the company pushed a sale through before the product could have been properly assessed by our new digital team."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___2794427)

AT

Anna T.

Communications Director

> "It's great to have a proper CRM / AMS with all our membership in one place."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7066378)

Ashwin B.

Digital Media Consultant

> "From the implementation widget to the lack of membership-gating for content, there is a lot to not like about this product."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___2794427)

TM

Thusang M.

Manager

> "The team always gives us assistance when we reach out."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7096504)

TH

Taylor H.

BDO

> "There have been several discrepancies between the app and desktop version of the platform that is yet to be resolved (it's been 3 months)."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___3015218)

TE

Tanneke E.

Executive Director

> "It provides numerous features and options that can be tailored to suit the needs of any organization."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6367992)

HR

Heston R.

Managing Director

> "SENSITIVE CONTENT\] immediately identified that the team they had us assigned to were not capable fo the task "and should never have been assigned our account"."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___3119516)

RE

Rodnell E.

Chamber Services Associate

> "The customizable database consolidates a CRM platform with an email marketing platform further enhancing convenience for organizers and participants alike."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6195861)

Van McLean R.

Business Development and Communications Manager

> "The pricing might be a bit steep for some companies/NGOs."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___2813821)

JM

Jessica M.

Executive Director

> "The member community platform is well designed."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7105237)

HR

Heston R.

Managing Director

> "We are now literally held hostage, with no more replies, and no refund still."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___3119516)

MA

Mark A.

Paediatrician

> "Transitioning to the CRM was efficient and the end use support has been great! While we are still learning about the system, we are happier by the day."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6871508)

MA

Michelle A.

executive director

> "I still need to completely familiarize myself with all the features, however, the biggest challenge I have running an NGO is the fact that our funds are quite..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___2169151)

VR

Verified Reviewer

Business Development and Marketing Manager

> "It has definitely been well received by all stakeholders internally and externally."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7047498)

THL

Thet Htet L.

Events and Communications Manager

> "The number of system generated emails to the members is a bit too much for the members."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___2168911)

[View Reviews](https://www.capterra.com/p/134209/Glue-Up/reviews/)

## User interface

4.33 (609)

[Glue Up](https://www.capterra.com/p/134209/Glue-Up/)

4.50 (191)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Neon CRM

Top features

50/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Calendar Management
-   Campaign Management
-   Campaign Planning
-   Campaign Segmentation
-   Committee Management
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customer Database
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donation Tracking
-   Donor Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Templates
-   Email Tracking
-   Event Management
-   Forms Management
-   For Nonprofits
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Real-Time Notifications
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Social Media Integration
-   Summary Reports
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Volunteer Management
-   Web Forms

[See all features](https://www.capterra.com/p/102088/NeonCRM/#features)

Glue Up

48/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Calendar Management
-   Campaign Management
-   Campaign Planning
-   Campaign Segmentation
-   Committee Management
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customer Database
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donation Tracking
-   Donor Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Templates
-   Email Tracking
-   Event Management
-   Forms Management
-   For Nonprofits
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Real-Time Notifications
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Social Media Integration
-   Summary Reports
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Volunteer Management
-   Web Forms

[See all features](https://www.capterra.com/p/134209/Glue-Up/#features)

### Recognition

No recognitions have been awarded to Neon CRM

No recognitions have been awarded to Glue Up

### Deployment & support

Neon CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Glue Up

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Neon CRM

-   By Neon One
-   Located in United States
-   Founded in 2000

Glue Up

-   By Glue Up
-   Located in United States
-   Founded in 2013

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