# Compare Neon CRM vs Bloomerang 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Bloomerang and Neon CRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/102088-131207/NeonCRM-vs-Bloomerang --- # Bloomerang vs Neon CRM Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BloomerangNeon CRM2/4 selected [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.7 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) [## Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.7 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting Price $125.00/month Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [1,286 reviews](#user-reviews) Positive 1,246 Neutral 24 Negative 16 [## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting Price $99.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.1 Customer Service 4.3 Reviews Sentiment Based on [609 reviews](#user-reviews) Positive 543 Neutral 39 Negative 27 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,332 reviews from nonprofit crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Donation Tracking 4.8 Donor Management 4.6 Contact Management 4.5 For Nonprofits 4.6 Fundraising Management 4.4 78%Fit Feature ratings Donation Tracking 4.4 Donor Management 4.4 Contact Management 4.1 For Nonprofits 4.3 Fundraising Management 4.1 User satisfaction User satisfaction 4.7 User reviews[1,286](https://www.capterra.com/p/131207/Bloomerang/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.6 Customer support 4.8 User satisfaction 4.3 User reviews[609](https://www.capterra.com/p/102088/NeonCRM/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $125Flat Rate, Per Month - Free version - Free trial Price starts from $99Flat Rate, Per Month - Free version - Free trial Best for Best for If you’re a nonprofit leader juggling donor engagement, data management, and fundraising goals—while navigating limited resources and growing expectations—Bloomerang CRM was built for you. Best for Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying all of your supporter data and automating your outreach. ## User reviews Pros & cons AnA Al-nor A. Teacher > "The reporting tools are also very handy for analyzing your data and making smart decisions. Plus, their strong customer support and training..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6484936) LT Laura T. Executive Director > "Apparently, Bloomerang has a reputation for poor onboarding execution, which I was unaware of until I researched it, I was also unaware of the lack..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___7088389) AnA Al-nor A. Teacher > "Its dashboard gives you a clear view of donor engagement and fundraising performance, which makes tracking and improving your efforts straightforward." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6484936) SK Susan K. Development Director > "We had to create our giving form in another software as the form offered through Bloomerang was not ideal and didn't offer a lot of flexibility or..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6590326) CJ Caroline J. Executive Director > "We switched from Donor Perfect to Bloomerang for the ease of tracking groups and creating reports that are custom to our organization and couldn't be..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6234020) PM Pat M. Owner > "they could not keep track of our customer account, and when I personally set up a debit account and wanted to terminate it, they were unable to do so." [See full review](https://www.capterra.com/p/131207/Bloomerang/#SoftwareAdvice___6343173) VR Verified Reviewer Director of Development > "I love being able to track donor contact and gifts over time, as well as storing files and payment information." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6647200) AnA Al-nor A. Teacher > "One thing I found less appealing about Bloomerang is that its customization options can be somewhat limited." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6484936) Steven M. system technique > "What I like the most is the possibility of being able to help many people through Bloomerang since many times it is more difficult to do this type of..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6241762) Erin E. Deputy Director > "Bloomerang is an old, outdated CRM with barely functional features, terrible customer service, and broken promises." [See full review](https://www.capterra.com/p/131207/Bloomerang/#GetApp___6645187) LT Laura T. Executive Director > "It would appear to be user friendly/ intuitive, seems to be a great platform is you are able to successfully onboard." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___7088389) AnA Al-nor A. Teacher > "However, the limited customization options might be a drawback for some organizations." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6484936) JA Jessica A. Director of Donor and Alumni Relations > "I also love that it's tiered-pricing based on constituent count." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6762768) RM Roxy M. Director of Development > "The data migration from our previous platform was tedious and lengthy, but I don't know how that could have been avoided." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6494796) MD Mindy D. Director of Business Operations > "Bloomerang provides free trainings that are very useful and can be shared with your team based on function and need, as well as excellent customer..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4745004) VR Verified Reviewer Consultant > "Not the prettiest of CRM's, could use better integrations." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6290791) Steven M. system technique > "Productivity and efficiency have increased among the staff, for my part I feel more satisfied with each job done at Bloomerang" [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6241762) MB Megan B. Director of Programs > "I also don't like that you cannot apparently schedule reminder emails for tasks or assign multiple responsible parties for tasks." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4793236) LG Linda G. Fundraiser > "Bloomerang makes it possible for us to keep up with our donations and track our communication with donors which is a huge plus." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4791481) SB Steve B. Executive Director > "App not as fully functioning as the computer versio.mn" [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6588808) VR Verified Reviewer Director of Development > "Reporting is super helpful for collecting data and planning for the future." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6647200) AL Amy L. Executive Director > "There's no ability to pre-load brand guidelines (logo, colors, font) that would pre-populate letters & emails For events, there's no way to show..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4504714) VR Verified Reviewer Director of Development > "Bloomerang is user friendly, provides a lot of education for using its features, and their support is very efficient and helpful when needed!" [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6647200) KN Kimberly N. Director Program Support > "Wish we could permanently add in all the different military ranks as titles, they only have a few, and each service has their own way of..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3774759) MD Mindy D. Director of Business Operations > "Bloomerang is a robust, affordable donor management software that is easy to implement and has a lot of great features such as dashboards, reporting,..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4745004) Alfredo R. Software Engineer > "A major feature currently missing from Bloomerang is the ability for users to make multiple updates of their own." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4445837) BC Bethany C. Owner > "Love the integrated email system that does almost as much as MailChimp." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6519586) JR Janice R. President > "Mobile card readers with Stripe require an iOs device and they do not function with an Android device." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3495250) HB Haley B. Fundraising Director > "I have used in a few different organizations, and always recommend it as a solution to others looking for a fundraising CRM." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6623179) JF Jim F. Volunteer > "Doesn’t allow you to create recurring donations which creates extra data entry." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3672992) SW Stephanie W. Senior Manager > "The product is easy to use, powerful, and the customer service is extremely proficient especially compared to other similar database companies." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6612208) CA Crystal A. Executive Director > "The process of starting was difficult due to our lack of a tech department and the really crummy system we were using previous to the transition. But..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3523059) KL Kylee L. Marketing and Volunteer Coordinator > "Moving from a small organization to a bit larger it has saved a lot of time" [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6716405) LG Linda G. Fundraiser > "We really didn't feel we got the support we needed during the integration process. " [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4791481) Kevin H. Director of Advancement > "It provides great support and learning videos." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6651076) JM Jennifer M. Director of Philanthropy and Strategic Partnerships > "In fact it encourages/trains people into transactional fundraising mentalities away from the importance of relationships and story." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3645823) SN Sylla N. Artist > "Overall it is a great product for fundraising and it helped me show my support." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6327939) BG Brenna G. Executive Director > "Extremely disappointed with the functionality and customer support." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4938028) Abdelati L. Treasury > "With regard to experience, it can be noted that it has all the internal and external needs of the organization and gives a lot of internal stability..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4988221) MA Mark A. VP > "In this case we were used to multiple access levels (for varied login permissions and views), so the single access limits functionality and creates..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#SoftwareAdvice___2858357) Abdelati L. Treasury > "This product is characterized by accuracy in the analysis and management of all areas available within the institution, really wonderful." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4988221) EO Evan O. Executive Director > "A few features offered don't live up to their potential and if you have a lot of grants to track this may not be the right software." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3648186) MR Maria R. Supervisor of Housing Counseling > "It has allowed our clients to register paperless online, it has allowed our agency to gather and maintain our mailing list, donor list, etc" [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3607162) MA Mark A. Lead Generator > "This is not a product designed for a larger organization nor one that was going through growth in the way and timeframe that my organization was/is." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4521126) MC Mitchell C. Executive Director > "Our organization is very small, and Bloomerang gives us tools to automate some of our key processes to provide donors with an easy platform for..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4089648) AC Amy C. Consultant - Bloomerang user/trainer > "One niggly problem is that you cannot email to multiple email addresses for a given constituent." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4616301) VR Verified Reviewer Manager of Annual Fund > "Bloomerang was a great tool to have with a team that was not tech-literate/savvy." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6241378) HR Hamsa R. Donor Services Specialist > "There is currently no way to differentiate who we want to send a communication to without adjusting it manually." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3645084) AC Amy C. Consultant - Bloomerang user/trainer > "Customer support is highly responsive, training is extensive and free, handles event tracking, grant tracking, major gift fundraising, contact..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4616301) SC Suzie C. Executive Assistant > "I would imagine that the options offered are not as robust as some other platforms however, we never used a donor software before and this was more..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4171551) BD Ben D. Donor & Volunteer Coordinator > "Bloomerang helps us keep track of our donors and volunteers in one place and makes it easy to examine our data through pulling reports." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3540903) AL Amy L. Executive Director > "It requires self-hosting - which costs us $$ for web design services." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4504714) JJ Jill J. Executive Director > "Bloomerang is completely right sized for a small to mid-sized organization without a huge or complex development team." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4864168) KP Katrina P. consultant > "Creating custom reports is time consuming and its particularly difficult to run year over year reports." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3885674) JJ Jennifer J. Director of Development > "It's saved me a ton of time over my last CRM in terms of mailings and being able to segment my lists. And whenever I have a question, the online..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4600264) HR Hamsa R. Donor Services Specialist > "As my organization's admin, the biggest con right now is the Relationships Tab, specifically when it comes to organizations." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3645084) JA Jonathan A. Director of Digital Media and Engagement > "Extremely powerful filters for donor segmentation, good built in mass email client, and great relationship management tools." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3619622) JS Judy S. Director of Development > "I wish I would sit down and take the time to learn how to do reports and pledge reminders, but I haven't done that yet." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3611012) SN Salah N. HR > "It is very good and has always spoken and is very easy and makes you happy to work such as excellence confidence safety and constant enthusiasm and..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4929172) GF Grace F. Director of Community Partnerships > "Donation pages and surveys aren't customizable enough." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3607161) SW Scott W. Operations manager > "Report system very good." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6590310) JT Jessica T. Foundation Relations & Development > "Allows for easy duplication of info; some searches are a little clunky." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3607173) SK Susan K. Development Director > "It is super easy to use and it does everything I need it to do." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6590326) DL Diana L. Administrative and Membership Assistant > "In the beginning Bloomerang used to show me customer names when I misspelled the first or last name. " [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3598459) RAN Rutendo Angela N. Plant Chemist > "I received a great customer service when I had challenges in using Donor Management software." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4789333) MM Michelle M. Director of Grants & Foundations > "As a new user, learning how to establish the grant management system was time-consuming instead of having it built into the system." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4231583) LR Lena R. Owner > "I love the ability to customize our donor data and the many features that can be done with Bloomerang." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4269342) JS Judy S. Director of Development > "That being said, the number of them is overwhelming and my inbox is always full of more Bloomerang emails." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3611012) HJ Holly J. Community Relations & Development Director > "I love the dashboard so I can immediately see where I am at with my fundraising on a weekly, monthly, and yearly basis." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3607716) SU Sharilyn U. Donor Relations Coordinator > "Does not mail merge perfectly especially does not do envelopes well" [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4606655) WH Winnie H. Minor Mentor Administrator > "I enjoy the fact that this software can go incredibly deep and detailed when storing information on donor management and fundraising support." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3607362) AW Andrew W. Development Director > "It lacks a good newsletter integration so we use third party." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3523081) CH Chris H. Executive Director > "I enjoy the newsletter/correspondence functionality of the program" [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4746422) AP Ashley P. Grant & Development Coordinator > "It creates duplicates too easily without catching that it's the same donor already in the system and doesn't always record interactions with..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3150972) Alfredo R. Software Engineer > "I love the tracking features Bloomerang provides and how easy it is to integrate event ticketing, volunteering, and other forms into our existing..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4445837) RS Rachel S. Communications Specialist > "Also, Bloomerang currently does have integration with other software such as Wordpress. Because of this the donation forms look basic and not modern." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___2792362) IA Ian A. Executive Director > "Transitioning to new donor management software is always a bit scary because of how valuable donor information is to any nonprofit, but the customer..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3619789) BA Bristol A. Development Administrator > "I do not particularly like how rudimentary the letter generator is, as I am unable to freely edit layout and background graphic content. " [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___2856669) AR Antoshia R. President > "We are able to keep everything in this one system and send out letters to thank our donors as often as we need to." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3677022) DP Dorey P. Development Coordinator > "Unfortunately, Bloom took payment for training sessions and never followed through with the one-on-one training as promised." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3522409) [View Reviews](https://www.capterra.com/p/131207/Bloomerang/reviews/) KC Kate C. Project Coordinator > "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting features..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) LT Linden T. Executive Director > "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387) GD Galen D. Director of Operations > "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) AA Amanda A. Operations Manager > "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) KS Kaitlyn S. Executive Director > "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well together so..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) KC Kate C. Project Coordinator > "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) HP Hild P. Program Director > "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465) CR Christy R. Director of Operations > "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JL Julia L. Administrative Consultant > "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) CH Cathy H. Director of Membership > "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name (with..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) MR Mary R. Assistant Administrator > "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154) AA Amanda A. Operations Manager > "Quite basic, does not allow for as much customization of reports and fields as I would like." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) AA Amanda A. Operations Manager > "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) JE Jennifer E. CPA > "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) RD Rachel D. Development Director > "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042) SF Sarah F. ED > "Also, they try to push you into using their payment portal by making it onerous to import soft credits." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) SC Sarah C. Manager > "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306) NT Nicole T. Development Coordinator > "I don't love Neon's donation forms because I wish they were more customizable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) JP Judy P. Board Treasurer > "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) CR Christy R. Director of Operations > "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JP Judy P. Board Treasurer > "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) VR Verified Reviewer Director > "They have few resources for educational systems and managing alumni." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992) KC Kate C. Project Coordinator > "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) EC Eli C. development specialist > "Also, their reporting feature can be burdensome, particularly their donor and donation reports." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941) CG Channing G. Membership, Volunteer and Development > "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656) SS Susan S. Box Office Manager > "There are a few features that don't work the way that I want or expect them to work." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) KC Kate C. Project Coordinator > "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) BA Brianna A. Communications Manager > "More specifically, there are a lot of limitations to what integrated fields are useable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) JH Jenyl H. Director of Finance and Operations > "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy, customer..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362) CR Christy R. Director of Operations > "Instead, we've had to send emails and wait days for a response." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) CH Cathy H. Director of Membership > "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) DH Daisy H. Executive Assistant > "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050) JW Jessica W. Education Director > "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) KS Kathryn S. Grants and Events Manager > "The ticket sales aspect is difficult to set up." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599) AA Amanda A. Operations Manager > "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) MD Matt D. Fundraiser > "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) CB Carolyn B. Program-Development Director > "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418) MD Matt D. Fundraiser > "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) GD Galen D. Director of Operations > "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) Sarena C. Executive Director > "Reports and customization aren’t always straightforward, and it takes some time to learn." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) EF Emma F. Operations Manager > "I appreciate that they have a large team who is constantly working to build the product and sometimes wish they would focus more on UX than creating new features." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050442) SH Samantha H. Membership Cooridinator > "My main gripe is that the system is not the most intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) JK Julia K. Fund Development Manager > "Love how user-friendly it is for fundraiser and fund development staff, the custom fields are also so helpful and the customer support during the onramp process was super..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7007502) NT Nancy T. CEO > "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed to..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897) SH Samantha H. Membership Cooridinator > "What really stood out to me was their customer support: whenever I ran into something confusing or needed help figuring things out, their team was responsive, patient,..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) JE Jennifer E. CPA > "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) BA Brianna A. Communications Manager > "I can get all types of information and easily present it to my boss, the board, potential major donors, etc." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) HF Hannah F. Operations and Community Relations Manager > "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200) CH Cathy H. Director of Membership > "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) MS Maya S. Executive Director > "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I am..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) JW Jessica W. Education Director > "Over the past three years, we’ve gradually expanded our use of Neon CRM—starting with Membership, then adding Volunteers, Events, and more." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) RS Randy S. Founder > "The weird complex "payout" system where I could never find the name of who the payee was!" [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) KC Kate C. Project Coordinator > "This helps keep engagement organized without constant manual tracking." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) AD Adrienne D. Executive Director > "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their account..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) Sarena C. Executive Director > "It’s helped us stay organized, track our donors and volunteers better, and manage the details that used to get lost." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) RS Randy S. Founder > "The lack of support for website learning and the general dismissal of our small organization's problems." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) TM Tom M. Office Manager > "I still consider myself a relatively new client and I am still learning, and as I continue to get to know the system better and better, I keep finding new ways that are..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051097) TS Tiffany S. Fundraising and Communications Manager > "Ticketing function was not working, couldn't get help for over a week, by then it was too late." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501) ND Natasha D. Producing Artistic Director > "Staff can work more efficiently, and engagement with donors is easier to track and analyze." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050343) MS Maya S. Executive Director > "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) JP Judy P. Board Treasurer > "NeonCRM offers the core functions we need to manage our non-profit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) RS Randy S. Founder > "Customer service was slow and non-responsive to my specific questions. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) KS Kaitlyn S. Executive Director > "Overall, our entire team enjoys using NeonOne, and it has been a significant step forward in improving our operations and capacity as a nonprofit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) MD Michael D. Admin > "What ever you do, do not use this CRM as it will be quite painful if you make the migration." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711) KS Kaitlyn S. Executive Director > "The tools available within NeonOne have helped us be more strategic and confident in how we approach fundraising." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) AD Adrienne D. Executive Director > "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) JL Julia L. Administrative Consultant > "It's been a reliable program to keep our donor database updated through the years." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) MB Melissa B. Development Director > "I also don't like that thank you letter templates aren't able to be individualized or edited at all." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722) Miranda T. Accounting and HR Coordinator > "I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059) BB Becky B. National Director of Development and Communications > "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094) Miranda T. Accounting and HR Coordinator > "I appreciate the workflows that enable my team to concentrate on other tasks and ensures a great donor experience." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059) EP Emily P. director > "also merging from other donation platforms and having to delete duplicates was time consuming." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6107067) SS Susan S. Box Office Manager > "I like that they are always making updates and respond to user requests for new or improved features." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) CW Caitlin W. Data Manager > "I think they'll eventually be addressed because Neon really listens to feedback but, for example, the fact that there isn't an alias field that is search bar accessible..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322) SF Sarah F. ED > "I also like that you can search by name from any page." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) JP Joey P. Executive Director > "No real way to contact user support rather than email tickets via the automated online assistant." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066273) NT Nicole T. Development Coordinator > "This helps prevent data entry errors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) CW Caitlin W. Data Manager > "I created a custom field for it but that's not search bar accessible." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322) SS Shannon S. Director of Development and Engagement > "I think my favorite piece so far has been how customizable the forms are." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103255) LC Liz C. Development Director > "The emails feature is not near the quality of MailChimp or Action Network so we do all our newsletter emails and targeted emails off this platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___3491754) [View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/) ## User interface 4.66 (1,286) 4.33 (609) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Bloomerang 44/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Calendar Management - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Contact Database - Contact Management - Credit Card Processing - CRM - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donation Tracking - Donor Management - Electronic Payments - Email Management - Email Marketing - Email Templates - Email Tracking - Event Management - Forms Management - For Nonprofits - Fundraising Management - Generative AI - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Real-Time Notifications - Registration Management - Reminders - Reporting & Statistics - Social Media Integration - Summary Reports - Task Management - Task Scheduling - Third-Party Integrations - Volunteer Management - Web Forms [See all features](https://www.capterra.com/p/131207/Bloomerang/#features) Neon CRM Top features 50/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Calendar Management - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Contact Database - Contact Management - Credit Card Processing - CRM - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donation Tracking - Donor Management - Electronic Payments - Email Management - Email Marketing - Email Templates - Email Tracking - Event Management - Forms Management - For Nonprofits - Fundraising Management - Generative AI - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Real-Time Notifications - Registration Management - Reminders - Reporting & Statistics - Social Media Integration - Summary Reports - Task Management - Task Scheduling - Third-Party Integrations - Volunteer Management - Web Forms [See all features](https://www.capterra.com/p/102088/NeonCRM/#features) ### Recognition No recognitions have been awarded to Bloomerang No recognitions have been awarded to Neon CRM ### Deployment & support Bloomerang Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Neon CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Bloomerang - By Bloomerang - Located in United States - Founded in 2012 Neon CRM - By Neon One - Located in United States - Founded in 2000 ## Popular Comparisons [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $125/month Price $119/month 4.3 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-131207/DonorPerfect-Fundraising-Software-vs-Bloomerang) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $99/month Price $119/month 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-102088/DonorPerfect-Fundraising-Software-vs-NeonCRM) [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/) $125/month Price $0/month 4.3 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/131207-156860/Bloomerang-vs-Donorbox) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) $99/month Price $0 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/102088-172048/NeonCRM-vs-Givebutter) [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $125/month Price $50/month 4.3 Features 4.3 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-131207/DonorSnap-vs-Bloomerang) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/102088-111128/NeonCRM-vs-Bonterra-Guided-Fundraising) [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) vs [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/)[4.75 (316)](https://www.capterra.com/p/123954/Little-Green-Light/reviews/) $125/month Price $45/month 4.3 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/123954-131207/Little-Green-Light-vs-Bloomerang) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (416)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.1 4.1 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT) [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) vs [MonkeyPod](https://www.capterra.com/p/203848/MonkeyPod/)[4.77 (100)](https://www.capterra.com/p/203848/MonkeyPod/reviews/) $125/month Price $167/month 4.3 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/131207-203848/Bloomerang-vs-MonkeyPod) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $99/month Price $50/month 4.2 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM) [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) vs [Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.65 (339)](https://www.capterra.com/p/136488/Flipcause/reviews/) $125/month Price $125/month 4.3 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/131207-136488/Bloomerang-vs-Flipcause) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[4.50 (191)](https://www.capterra.com/p/134209/Glue-Up/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/102088-134209/NeonCRM-vs-Glue-Up)