# Compare Neon CRM vs Bonterra Network for Good 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Neon CRM and Bonterra Network for Good based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/102088-111128/NeonCRM-vs-Bonterra-Guided-Fundraising --- # Neon CRM vs Bonterra Network for Good Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Neon CRMBonterra Network for Good2/4 selected [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.6 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) [## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting Price $99.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.1 Customer Service 4.3 Reviews Sentiment Based on [609 reviews](#user-reviews) Positive 543 Neutral 39 Negative 27 [## Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.6 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment mp Based on [935 reviews](#user-reviews) Positive 858 Neutral 43 Negative 34 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,332 reviews from nonprofit crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit Feature ratings Donation Tracking 4.4 Donor Management 4.4 Contact Management 4.1 For Nonprofits 4.3 Fundraising Management 4.1 84%Fit High performer Feature ratings Donation Tracking 4.8 Donor Management 4.7 Contact Management 4.5 For Nonprofits 4.8 Fundraising Management 4.6 User satisfaction User satisfaction 4.3 User reviews[609](https://www.capterra.com/p/102088/NeonCRM/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.3 Customer support 4.3 User satisfaction 4.6 User reviews[935](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.6 Price starts from Price starts from $99Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying all of your supporter data and automating your outreach. Best for Bonterra Network for Good helps small and growing nonprofits build strong donor relationships that advance their missions with simple, smart fundraising software. ## User reviews Pros & cons KC Kate C. Project Coordinator > "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting features..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) LT Linden T. Executive Director > "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387) GD Galen D. Director of Operations > "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) AA Amanda A. Operations Manager > "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) KS Kaitlyn S. Executive Director > "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well together so..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) KC Kate C. Project Coordinator > "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) HP Hild P. Program Director > "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465) CR Christy R. Director of Operations > "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JL Julia L. Administrative Consultant > "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) CH Cathy H. Director of Membership > "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name (with..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) MR Mary R. Assistant Administrator > "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154) AA Amanda A. Operations Manager > "Quite basic, does not allow for as much customization of reports and fields as I would like." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) AA Amanda A. Operations Manager > "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) JE Jennifer E. CPA > "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) RD Rachel D. Development Director > "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042) SF Sarah F. ED > "Also, they try to push you into using their payment portal by making it onerous to import soft credits." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) SC Sarah C. Manager > "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306) NT Nicole T. Development Coordinator > "I don't love Neon's donation forms because I wish they were more customizable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) JP Judy P. Board Treasurer > "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) CR Christy R. Director of Operations > "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JP Judy P. Board Treasurer > "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) VR Verified Reviewer Director > "They have few resources for educational systems and managing alumni." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992) KC Kate C. Project Coordinator > "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) EC Eli C. development specialist > "Also, their reporting feature can be burdensome, particularly their donor and donation reports." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941) CG Channing G. Membership, Volunteer and Development > "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656) SS Susan S. Box Office Manager > "There are a few features that don't work the way that I want or expect them to work." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) KC Kate C. Project Coordinator > "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) BA Brianna A. Communications Manager > "More specifically, there are a lot of limitations to what integrated fields are useable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) JH Jenyl H. Director of Finance and Operations > "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy, customer..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362) CR Christy R. Director of Operations > "Instead, we've had to send emails and wait days for a response." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) CH Cathy H. Director of Membership > "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) DH Daisy H. Executive Assistant > "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050) JW Jessica W. Education Director > "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) KS Kathryn S. Grants and Events Manager > "The ticket sales aspect is difficult to set up." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599) AA Amanda A. Operations Manager > "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) MD Matt D. Fundraiser > "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) CB Carolyn B. Program-Development Director > "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418) MD Matt D. Fundraiser > "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) GD Galen D. Director of Operations > "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) Sarena C. Executive Director > "Reports and customization aren’t always straightforward, and it takes some time to learn." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) EF Emma F. Operations Manager > "I appreciate that they have a large team who is constantly working to build the product and sometimes wish they would focus more on UX than creating new features." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050442) SH Samantha H. Membership Cooridinator > "My main gripe is that the system is not the most intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) JK Julia K. Fund Development Manager > "Love how user-friendly it is for fundraiser and fund development staff, the custom fields are also so helpful and the customer support during the onramp process was super..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7007502) NT Nancy T. CEO > "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed to..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897) SH Samantha H. Membership Cooridinator > "What really stood out to me was their customer support: whenever I ran into something confusing or needed help figuring things out, their team was responsive, patient,..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) JE Jennifer E. CPA > "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) BA Brianna A. Communications Manager > "I can get all types of information and easily present it to my boss, the board, potential major donors, etc." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) HF Hannah F. Operations and Community Relations Manager > "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200) CH Cathy H. Director of Membership > "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) MS Maya S. Executive Director > "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I am..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) JW Jessica W. Education Director > "Over the past three years, we’ve gradually expanded our use of Neon CRM—starting with Membership, then adding Volunteers, Events, and more." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) RS Randy S. Founder > "The weird complex "payout" system where I could never find the name of who the payee was!" [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) KC Kate C. Project Coordinator > "This helps keep engagement organized without constant manual tracking." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) AD Adrienne D. Executive Director > "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their account..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) Sarena C. Executive Director > "It’s helped us stay organized, track our donors and volunteers better, and manage the details that used to get lost." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) RS Randy S. Founder > "The lack of support for website learning and the general dismissal of our small organization's problems." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) TM Tom M. Office Manager > "I still consider myself a relatively new client and I am still learning, and as I continue to get to know the system better and better, I keep finding new ways that are..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051097) TS Tiffany S. Fundraising and Communications Manager > "Ticketing function was not working, couldn't get help for over a week, by then it was too late." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501) ND Natasha D. Producing Artistic Director > "Staff can work more efficiently, and engagement with donors is easier to track and analyze." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050343) MS Maya S. Executive Director > "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) JP Judy P. Board Treasurer > "NeonCRM offers the core functions we need to manage our non-profit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) RS Randy S. Founder > "Customer service was slow and non-responsive to my specific questions. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) KS Kaitlyn S. Executive Director > "Overall, our entire team enjoys using NeonOne, and it has been a significant step forward in improving our operations and capacity as a nonprofit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) MD Michael D. Admin > "What ever you do, do not use this CRM as it will be quite painful if you make the migration." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711) KS Kaitlyn S. Executive Director > "The tools available within NeonOne have helped us be more strategic and confident in how we approach fundraising." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) AD Adrienne D. Executive Director > "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) JL Julia L. Administrative Consultant > "It's been a reliable program to keep our donor database updated through the years." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) MB Melissa B. Development Director > "I also don't like that thank you letter templates aren't able to be individualized or edited at all." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722) Miranda T. Accounting and HR Coordinator > "I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059) BB Becky B. National Director of Development and Communications > "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094) Miranda T. Accounting and HR Coordinator > "I appreciate the workflows that enable my team to concentrate on other tasks and ensures a great donor experience." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059) EP Emily P. director > "also merging from other donation platforms and having to delete duplicates was time consuming." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6107067) SS Susan S. Box Office Manager > "I like that they are always making updates and respond to user requests for new or improved features." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) CW Caitlin W. Data Manager > "I think they'll eventually be addressed because Neon really listens to feedback but, for example, the fact that there isn't an alias field that is search bar accessible..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322) SF Sarah F. ED > "I also like that you can search by name from any page." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) JP Joey P. Executive Director > "No real way to contact user support rather than email tickets via the automated online assistant." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066273) NT Nicole T. Development Coordinator > "This helps prevent data entry errors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) CW Caitlin W. Data Manager > "I created a custom field for it but that's not search bar accessible." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322) SS Shannon S. Director of Development and Engagement > "I think my favorite piece so far has been how customizable the forms are." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103255) LC Liz C. Development Director > "The emails feature is not near the quality of MailChimp or Action Network so we do all our newsletter emails and targeted emails off this platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___3491754) [View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/) MP Michelle P. Chief Dev Officer > "Being able to create email campaigns, segment donor lists, and track engagement within the same system saves significant time." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7057159) MW Maria W. Grant writer > "I also find that it is challenging that we receive the checks and have to process them and then enter everything manually versus there being..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053715) SW Scott W. Executive Director > "We love the integration of donor management, online donation platform, being able to have many fundraising pages for our many different..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6790054) CR Courtney R. Development Manager > "I wish there were more features in donor records like event history and address/phone history. If you want these additional details, you must..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053702) JM Joshua M. Development Director > "All of our campaigns from donations, email, text, fundraising, events, auctions, and live streams are all under one dashboard which makes..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6443732) LC Louis C. President and Founder > "I feel that increasing the yearly membership at 501 contacts is too low and forces me to delete contacts each year." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053800) ML Mary L. Executive Director > "Using Bonterra transformed our lists of names on paper into a tool that allows us to track gifts and other information from our donors easily. " [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6622108) RM Robin M. Executive Director > "The email and contact components of the system failed in mid-November, a massive blow to my year-end work." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046) KD Ken D. CFO > "We bought the import support and our assigned support person was wonderful, working with us and advising us at every step for a successful..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053001) Diane S. Chief Development Officer > "Even though we communicated well in advance of our renewal that we were facing problems and might need to transition off their platform, they..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669) NB Nadia B. Community Wellness Coordinator > "It seems to be a great fit for many purposes (newsletters, email blasts, fundraising, etc.)" [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053774) MW Maria W. Grant writer > "I just don't know the system as well as I could and it's hard for me to understand what benefits there might be beyond documentation so far." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053715) MF Martha F. Executive Director > "First year I had a promotional rate and money-back guarantee, which helped me get over sticker shock." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053751) AS Ashiya S. Executive Director > "The newsletter interface can sometimes be difficult to work with." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7067899) TS Teresa S. Library Director > "This has given us the opportunity to organize our donors all in one place, communicate more easily and stay connected." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6786449) JK Jennifer K. Resource Development Manager > "Some donors see the verification email for donations over 10,000 as a scam or spam and say it would be better if the email came from the..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6758722) AB Angela B. Founder, Executive Director > "We have now moved from the infant stage of development to a more mature stage where we have been able to utilize our NFG data to learn more..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6755957) Diane S. Chief Development Officer > "Our experience with Bonterra/ Network for Good has been incredibly damaging to our organization along with so much frustration. Since the..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669) MB Melissa B. Director of Marketing and Development > "We set appointments, had really friendly and non-judgmental space where we could brainstorm and learn new skills." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6784745) YB Yazud B. Development Assistant > "The Donation Page format is not as customizable & there’s not of a lot of report flexibility." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6444971) TN Teisha N. Administrator > "Having the templates, and weekly training sessions to make us more productive in operating a non-profit organization." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6836415) CC Carolyn C. Fundraising Coordinator > "In general you can't do global changes and the options for custom fields are not robust." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6511489) TS Teresa S. Library Director > "With all our donors in one spot, it is easy to communicate with patrons in this vital time of change as we embark on a new library." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6786449) Diane S. Chief Development Officer > "Bonterra/ NFG was unwilling to offer flexibility on our contract terms, and even though we were actively working to transition to another..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669) ML Mary L. Executive Director > "I was afraid of all the work that using Bonterra would entail, but it wasn't hard. And now we have tools to manage our interactions with donors,..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6622108) BG Brandon G. Executive Director > "No customer support exists its and when you open an email ticket you get a generic response with no resolution." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226) Emily A. Foundation Liaison > "We also love how easily it tracks our donor info and sponsorship info," [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6837314) MB Melissa B. Director of Marketing and Development > "The product itself has limitations or additional cost, which can be frustrating." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6784745) PV Paul V. Executive Director > "On the other side when it comes to fundraising , it is an extremely easy tool to create very specific fundraising buckets that you can use to..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6609895) EH Emily H. Program Director > "I did not like that the customizable email templates were a bit hard to use and could use an update. Since Network for Good was bought by..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6156827) AC Amie C. Director of Development > "I also like the different avenues of training that they offer." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7050808) BG Brandon G. Executive Director > "Rather than engaging with their customers, they’re taking the easy way out—silencing complaints instead of fixing their service." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226) TW Tambra W. Executive Director > "Highly effective donor management program that meets and exceeds all of our alumni management needs." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6301145) GC Gale C. Assistant > "Also, not allowing us to filter by our external ID that we consistently used meant many duplicates due to some differences and a system with..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4922582) VB Valerie B. Program Director > "When I first obtain NFG services I was met by a friendly staff and the experts were able to help me navigate through work processes." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6444336) BG Brandon G. Executive Director > "Instead of resolving our issue or offering a real solution, the company canceled our account without our consent." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226) DD Doug D. President & CEO > "This product integrates well with our systems and allows us to track donations, provide reports to specific donors. " [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5022218) Diane S. Chief Development Officer > "Our experience has been a sad lesson of lost trust, poor communication, and inadequate customer support." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669) DAC Debra A C. Acting Executive Director > "The software is efficient for accuracy in transferring financial data, timeliness of donation management and for sending email blasts..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5022958) JB Jessica B. Program Manager > "Lacks social media integration for emails, which is a feature that was actually mentioned in our demo, but does not actually exist." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169097) EL Elizabeth L. Board Member and Volunteer > "Our relationship with NfG has made the whole process of managing donor communications, tracking giving patterns, and monitoring financial..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169123) MD Michael D. Finance Assistant > "Reporting is sometimes awkward and not very intuitive." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6321146) RM Robin M. Executive Director > "I love the dashboard and its information presentation." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046) BG Brandon G. Executive Director > "There was zero accountability and no attempt to genuinely assist us." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226) RM Robin M. Executive Director > "I learned how to become a great nonprofit fundraiser through their coach." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046) SA Sandra A. Chair > "I don;t like always being prompted to use the more expensive options." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6304643) AP Anne P. Board Secretry > "This is a good software program that lets you set up campaigns, easily track results, communicate with donors, and download information from..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6157034) JH Janet H. President Founder > "The fundraising consultant wasn't as helpful as I would have hoped." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6618479) EH Emily H. Program Director > "I liked the amount of instant support I got from their team whenever I had questions, the ease of tracking donations and new contacts, and their..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6156827) CH Corinne H. Chief Development Officer > "Also, way, way too many emails." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6294632) NO Natalie O. Executive Director > "We also love the "mail out" feature that allows us to print giving statements, thank you letters, labels, and more." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169201) AJ Abby J. Outreach Coordinator > "I do not like that creating an event/campaign sometimes does not allow for certain things that I want to include." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169140) MB Melissa B. Director of Marketing and Development > "I definitely feel much more confident in creating and working towards my fundraising goals." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6784745) ET Erin T. Director of Finance and Administration > "I have found the reporting for donation disbursements to be a bit lackluster." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6160965) MB Michelle B. Operations and Finance Specialist > "It has taught me more about the destination of donations, the ways to make them, their effectiveness." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6580834) LA Lizzy A. Development Coordinator > "Only complain was that we had to mainly set up our direct deposit, which was a bit of a pain." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4936003) MD Michael D. Finance Assistant > "We like the full integration of donation tracking." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6321146) ET Erin T. Director of Finance and Administration > "I am not sure if this is user error or if the system can enhance and improve their reporting." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6160965) JA Jason A. Chief Advancement Officer > "I have been a customer since 2016 and have brought BGF to two nonprofits and have recommended to several colleagues who were looking for an..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6427842) RB Rebecca B. Chief Development Officer > "Customer Service can be hard to reach and sometimes unable to assist with questions and issues." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5015040) PV Paul V. Executive Director > "Anytime we need help we can reach a real person and solve the problem, and the program has remained user friendly through the years" [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6609895) CC Carolyn C. Fundraising Coordinator > "poor customer service" [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6511489) JG Janet G. Executive Director > "provided a professional platform to bring our small-but-mighty organization to a new and exciting level." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6301218) JH Joseph H. Vice President of Hogfarmers Charitable Foundation > "Some add ons are a little pricey for a charity our size" [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4930690) HG Haley G. Development Manager > "We have used Network for Good for the last couple of years and it has made fundraising simple for our organization!" [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6301147) DB Donna B. Fundraising Chair > "The annual cost of the program is difficult for a small nonprofit." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6156989) WS Wendy S. Director of Development > "I like how streamlined it is, that all the functionality is connected and included in the price as opposed to using several third party..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5023498) KA Kierstin A. Donor Relations Director > "The last thing I will mention is that I receive a lot of automated emails from multiple people on their team and it becomes a bit overwhelming..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3657787) CR Courtney R. Development Manager > "It is so nice how easy and quick it is to get help whenever I need it." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053702) BG Brenda G. Executive Director > "Don't like that you can move the donation box to more places on the screen - it covers the best part of the picture often!" [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3606103) KD Ken D. CFO > "The system is easy to use and works great." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053001) PB Pam B. Executive Director > "Overall, I liked the program, but will not be renewing after the first year because it did not have the "depth" that I needed. " [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4949086) MW Maria W. Grant writer > "I'm really valuing how easy it is to use the system." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053715) KC Kate C. Director of Operations > "The reporting customization options leave a lot to be desired in comparison to our previous system." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___4570490) RM Robin M. Executive Director > "I find the platform fairly intuitive to use." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046) ST Susan T. Treasurer and Compliance Officer > "Our marketing department is too sparse to take advantage of all NFG has to offer, so we underutilized the product. " [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4386675) JA Jason A. Chief Advancement Officer > "From the customer service, onboarding and plug and play nature of this product, I can’t say enough about it." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6427842) KP Kelly P. Director of Resource Development > "I cancelled as soon as the contract was up." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5068276) YB Yazud B. Development Assistant > "The Donor Management System is extremely user friend with staff who are so eager to support your fundraising needs!" [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6444971) ESF Ellen Sutherland F. Board Member > "This impacts my design." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4930438) [View Reviews](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) ## User interface 4.33 (609) 4.57 (935) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Neon CRM Top features 50/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Calendar Management - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Contact Database - Contact Management - Credit Card Processing - CRM - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donation Tracking - Donor Management - Electronic Payments - Email Management - Email Marketing - Email Templates - Email Tracking - Event Management - Forms Management - For Nonprofits - Fundraising Management - Generative AI - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Real-Time Notifications - Registration Management - Reminders - Reporting & Statistics - Social Media Integration - Summary Reports - Task Management - Task Scheduling - Third-Party Integrations - Volunteer Management - Web Forms [See all features](https://www.capterra.com/p/102088/NeonCRM/#features) Bonterra Network for Good 42/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Calendar Management - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Contact Database - Contact Management - Credit Card Processing - CRM - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donation Tracking - Donor Management - Electronic Payments - Email Management - Email Marketing - Email Templates - Email Tracking - Event Management - Forms Management - For Nonprofits - Fundraising Management - Generative AI - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Real-Time Notifications - Registration Management - Reminders - Reporting & Statistics - Social Media Integration - Summary Reports - Task Management - Task Scheduling - Third-Party Integrations - Volunteer Management - Web Forms [See all features](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#features) ### Recognition No recognitions have been awarded to Neon CRM No recognitions have been awarded to Bonterra Network for Good ### Deployment & support Neon CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Bonterra Network for Good Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Neon CRM - By Neon One - Located in United States - Founded in 2000 Bonterra Network for Good - By Bonterra - Located in United States - Founded in 2014 ## Popular Comparisons [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $99/month Price $119/month 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-102088/DonorPerfect-Fundraising-Software-vs-NeonCRM) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/111128-172048/Bonterra-Guided-Fundraising-vs-Givebutter) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) $99/month Price $0 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/102088-172048/NeonCRM-vs-Givebutter) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/) Contact vendor for pricing Price $0/month 4.4 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/111128-156860/Bonterra-Guided-Fundraising-vs-Donorbox) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $99/month Price $125/month 4.2 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102088-131207/NeonCRM-vs-Bloomerang) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Contact vendor for pricing Price $119/month 4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-111128/DonorPerfect-Fundraising-Software-vs-Bonterra-Guided-Fundraising) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (416)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.1 4.1 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) vs [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/) Contact vendor for pricing Price CA$0 4.4 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/111128-220131/Bonterra-Guided-Fundraising-vs-Zeffy) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $99/month Price $50/month 4.2 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Contact vendor for pricing Price $125/month 4.4 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/111128-131207/Bonterra-Guided-Fundraising-vs-Bloomerang) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[4.50 (191)](https://www.capterra.com/p/134209/Glue-Up/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/102088-134209/NeonCRM-vs-Glue-Up) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) vs [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.66 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-145329/Bonterra-Guided-Fundraising-vs-Fundraising-Software)