# Compare OwnerRez vs Vrbo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare OwnerRez and Vrbo based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/100831-233391/OwnerRez-vs-Vrbo --- # OwnerRez vs Vrbo Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: OwnerRezVrbo2/4 selected [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/) [Vrbo](https://www.capterra.com/p/233391/Vrbo/)[4.0 (108)](https://www.capterra.com/p/233391/Vrbo/reviews/) [## OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting Price $40.00/month Value-for-Money 4.9 Functionality 4.9 Ease of Use 4.7 Customer Service 4.9 Reviews Sentiment Based on [259 reviews](#user-reviews) Positive 256 Neutral 2 Negative 1 [## Vrbo](https://www.capterra.com/p/233391/Vrbo/)[4.0 (108)](https://www.capterra.com/p/233391/Vrbo/reviews/) Starting Price Contact vendor Value-for-Money 3.7 Functionality 4.1 Ease of Use 4.2 Customer Service 3.6 Reviews Sentiment Based on [108 reviews](#user-reviews) Positive 85 Neutral 4 Negative 19 ## Summary * * * Key features rated by users Features selected based on 6,867 reviews from vacation rental software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 86%Fit High performer Feature ratings Calendar Management 5.0 For Vacation Rentals 5.0 Reservations Management 4.9 Data Synchronization 5.0 Online Booking 5.0 \--%Fit Missing features Feature ratings Calendar Management NA For Vacation Rentals 4.1 Reservations Management NA Data Synchronization NA Online Booking 4.2 User satisfaction User satisfaction 4.9 User reviews[259](https://www.capterra.com/p/100831/OwnerRez/reviews/) Ease of use 4.7 Functionality 4.9 Value for money 4.9 Customer support 4.9 User satisfaction 4.0 User reviews[108](https://www.capterra.com/p/233391/Vrbo/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 3.7 Customer support 3.6 Price starts from Price starts from $40Usage Based, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for It is designed for property managers and owners who want to automate their business to increase bookings while saving time with data driven processes and analytics. Best for Not provided by vendor ## User reviews Pros & cons AW Andrew W. CEO > "The platform also does everything I need right now – channel management, automation, payments and guest communications – and gives me room to grow as I get..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7080800) Kim E. Owner - Property Manager-in-Charge > "The property management reporting capabilities had been lagging." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7086842) Anna K. Founder and Operator > "Account restoration was completed within hours, which saved significant rebuild time and allowed me to relaunch my direct booking site in just three days." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7105132) JT Jessica T. Owner > "A little difficult to know where to go if you aren't very tech savvy - I use several CRMs as part of my job and still find the platform a little difficult to..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6654625) KS Kristine S. Shor Term Rental Owner > "Owner Rez provides everything you need to run your short term rental from the automatic triggers to communicate with your guests to the BEST onboarding team..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6790137) LN Laura N. Owner > "I have no complaints about the system itself. Since I have been using is (4 years), it has gone up in price, which is disappointing." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6796582) TA Theresa A. Owner Manager > "From managing bookings and guest messaging to syncing with multiple OTAs, it gives me real power over the details while working within Airbnb and VRBO's..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6777344) Axel K. CEO > "For example there's no way to let the guests automatically update their email address." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6490406) HS Haley S. Operations Manager > "It is user friendly, updated constantly with new changes to the industry and takes care of anything and everything you would ever need as a sole landlord or..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6860366) Axel K. CEO > "I find it ironic that OR is arguing in their support that integration with metasearch is a waste of time when we have ample evidence to the contrary." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6490406) MP Maura P. owner > "There are lots of options for customizing my marketing, pricing etc and the customer service is amazing." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7034489) LT Lisa T. Co-Owner > "Owner statement formats and accounting - not very robust." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6280770) Anna K. Founder and Operator > "As the owner of Kenyan Furnished Rentals LLC, I recently relaunched our direct booking website using OwnerRez’s Hosted Website platform, and the experience has..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7105132) RD Rolf D. Managing Member > "At the same time I understand Booking.com doesn't make it easy." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6860902) JH Jill H. Owner and Property Manager > "Most settings in the software are straightforward, but some of the settings are complicated/confusing to keep up with channel integrations like Airbnb. When I..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6816813) PK Patricia K. Owner/Property Manager > "Over time, the pricing model for OwnerRez has seen an increase, which may be a deterrent for some users. Despite the extensive functionality and quality..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4932697) JA Jay A. Founder > "That combination of broad technical leadership and high service hospitality has given me a very high standard for both technology platforms and the teams that..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7082352) Axel K. CEO > "CRM support is also poor." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6490406) VR Verified Reviewer CoOwner > "The API integrations with Vrbo, Airbnb, and Booking.com were seamless, and syncing with QuickBooks kept our financials clean." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7007661) LS Lisa S. Host > "My cons list gets smaller every month with every update OwnerRez puts out. But here are the challenging parts of the software at this point in time:- Messaging..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4202594) Kim E. Owner - Property Manager-in-Charge > "The depth of features for direct and channel bookings alike is unmatched. And they are continuously building great features and Ai capabilities." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7086842) BS Brenda S. Managing Partner > "I literally lost 2 years of my life with GUESTY trying to make their solution work." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4802655) JA Jay A. Founder > "Workflows are logical, intuitive, and cohesive, allowing users to become productive quickly without sacrificing depth or control." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7082352) GR Guillermo R. Owner > "I would like to SPEAK with them but they don't even provide a phone number to users ( you can imagine) , also many promised things are not complete ." [See full review](https://www.capterra.com/p/100831/OwnerRez/#SoftwareAdvice___4661435) LR Laddavone R. Partner > "I like to have all features and ease of management, guest communication, security, and tools all in one place and OwnerRez is exactly what I was looking for..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7105657) BB Brandon B. owner > "Onboarding is pretty much non existent. " [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4801288) Anna K. Founder and Operator > "The 14-day free trial gave me full access to build and relaunch without pressure, and the Jumpstart call was incredibly valuable." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7105132) CG Carol G. Manager > "I think setting up templates and triggers can be quite difficult and not intuitive, especially having to set up ones for Airbnb and non-Airbnb." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3347102) LA Lance A. CFO > "With the 1 to 1 hour support sessions, a helpdesk that automatically identifies urgent needs and responds to them, and is always providing new enhancements and..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6695936) Susan A. Property Owner/Mgr of 5 vacation rentals > "No way to allow other people to also be able to log in and only see the calendar but not the financial side." [See full review](https://www.capterra.com/p/100831/OwnerRez/#GetApp___2909352) LG Laura G. Owner > "The one thing drew me to try this product is the direct booking website, since I am really struggling with my Airbnb bookings and I am trying to cut cost and..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6271154) Susan A. Property Owner/Mgr of 5 vacation rentals > "The calendar is fixed by month and not following which makes seeing turnovers at month end very difficult to see" [See full review](https://www.capterra.com/p/100831/OwnerRez/#GetApp___2909352) VR Verified Reviewer CoOwner > "From booking management to guest communication, financial syncing, and payment processing, everything worked seamlessly." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7007661) AQ Aaron Q. Owner > "However, you cannot speak with someone on the phone." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4432368) JS James S. Owner > "Excellent integrations with other 3rd party solutions; e.g. automatic code generation & management ofschlage Encode locks, dynamic pricing platforms (I use..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6582307) PH Patty H. Owner > "There are so many bits and pieces to it that it really takes time to get it all learned cannot see that I have that’s why I depend so much on customer service" [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3322531) HG Hillary G. Property Manager > "It's taken my direct bookings to the next level as I also host my own websites through OwnerRez." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7086885) AA Allyson A. Assistant > "Owner statements not detailed enough for me to send out" [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3373555) AW Andrew W. CEO > "I can’t compare feature-for-feature with other PMS platforms because OwnerRez is the only one I’ve used, but I chose it after extensive research and I’m very..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7080800) CG Carol G. Manager > "I’m not being asked to repeat my question over and over or being redirected to another department. " [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3347102) WG Will G. Rental Agency Manager > "Founded by Short Term Rentals Hosts, they know how to build a product that performs as needed. OR is a time saver, a valuable tool, and a necessity for a..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6788039) RB Rebecca B. Owner > "However, they have no way to capture the credit card processing fee's I pay through my merchant account. " [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2289638) AW Andrew W. CEO > "I would absolutely recommend OwnerRez to anyone looking for a property management system – especially if you value responsive, knowledgeable human support..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7080800) LD Leonardo D. Owner > "Poor owner portal and just major API channels connect" [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3380119) CH Clarissa H. Owner > "we love the ability to customize most everything and set triggers and automation of many tasks." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6764918) RB Rebecca B. Owner > "In most cases a warning will present if you create a clear conflict. But if you make an error in your rates and don't catch it, you may be giving a lucky..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2289638) JC Jenna C. Owner > "I love that OwnerRez is so robust and offers the opportunity to more easily manage bookings, communications, and pretty much everything I need regarding our..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6683447) JF James F. GM > "It takes a while to get everything set up." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3348658) CS Colin S. Digital Conversion and AI Specialist > "OwnerRez has been a great platform for managing vacation rentals, but what really makes it stand out is the level of care from their team." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6796812) DR Daniel R. Owner > "The level of set up I've seen complaints about but I'd not that much." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3272087) MR Max R. COO > "Ownerrez is the most versatile and customizable booking platform on the market hands down." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7027508) RB Rebecca B. Owner > "There are still more features on OwnerRez than I actually use. " [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2289638) CS Colin S. Digital Conversion and AI Specialist > "Updating listings, managing bookings, and keeping things running smoothly is all very intuitive once you get into it." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6796812) RH Robbye H. Owner > "I cannot say enough about their customer service." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2735649) LH Lori H. Owner, Chief Creative Officer > "The integration capabilities cover every aspect of my vacation rental business." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6781327) SF Stephanie F. Owner > "My biggest business problem is, what's going on right now, today? " [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2673991) [View Reviews](https://www.capterra.com/p/100831/OwnerRez/reviews/) MJ Mike J. Sales and Marketing > "My Marriott Bonvoy app has consistently included accurate tax estimates for over 300 bookings." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7046133) MJ Mike J. Sales and Marketing > "Instead, my $1,322 rental ballooned to $1,926.60—a 40% increase—after hidden charges like a cleaning fee,..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7046133) CF Caio F. Marketing Manager > "What I liked most about Vrbo is the ability to book an entire place, which eliminates any confusion about just..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6776733) CG Cynthia G. Owner > "It would be nice of lodging taxes were paid directly as with AirBnB, instead of me manually reporting quarterly..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6858954) AR Arka R. Associate Scientist > "Overall, aside from the challenging aspect of having to compare multiple units by opening multiple tabs, VRBO..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6814680) KS Kim S. Self > "I was told they could not provide a refund because of lack of proof and that they could be sued by the owner of..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7049437) MG Marco G. Mental Health Counselor > "Vrbo is a unique platform, it is a great resource for finding entire vacation homes to accommodate families,..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6664700) KS Kim S. Self > "It does not cover the erroneous listing or the lack of maintenance of the listing." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7049437) Carol M. Consumer > "Browsing on Vrbo has proved far easier with the amt. of filter options for any sort of desired features or..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6856690) BR Brian R. none > "Some listings had hidden fees that weren’t obvious until checkout, which made it harder to compare true costs..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6763997) Michelle D. Admin, Bookkeeper, Tech, Marketing, Webmaster > "I was very pleased with this software and continue to use it as my primary vacation rental platform, along with..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6807126) MG Max G. Founder > "The software is not intuitive, performance is bad, it always has a lot of bugs, and customer support is not..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6833681) BR Brian R. none > "I appreciated the wide variety of property listings and the ability to find unique homes in great locations." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6763997) SM Stacey M. Senior Program Manager > "I do find VRBO properties to be a bit more expensive than other platforms, and I find the search platform to be..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6787944) KA Kylee A. Communications Director > "I also like that it displays the price with ‘all fees included’ so you’re not bombarded with a higher price..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6868378) KS Kim S. Self > "Not only did VRBO say no, but basically told me that they did not have sufficient proof of the incident -..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7049437) AL Ann L. Head of Marketing > "I am able to view all the properties in one area to get ideas for our family vacation." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6828218) MG Max G. Founder > "The system is so buggy, the quality of their software is bad, the interphase is not intuitive and is old." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6833681) MJ Mathew J. CEO President > "I was able to communicate with customer service via the app." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7034596) YS Yvonne S. Physician > "They told me to cancel after I asked them why they had not responded knowing that I would not get a refund." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7033069) AR Arka R. Associate Scientist > "I like that VRBO has a similar interface to many other travel sites, likely because they are owned by the same..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6814680) MJ Mathew J. CEO President > "I explained that the door code was not working." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7034596) SM Stacey M. Senior Program Manager > "I've had great experiences with Vrbo, searching for vacation rentals, sharing them with friends/family, and..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6787944) KA Kylee A. Communications Director > "Property’s can also be misleading and appear better in the listing than in real life." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6868378) CB Chad B. Owner > "We just booked our 15th house using Vrbo and have had nothing but success with our vacation rentals." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6776211) CF Chris F. Manager > "This is a large negative and there’s no reason that this cost shouldn’t be included in the overall price..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6782513) IA Isaac A. Designer > "so I researched this tool and its positive points are: firstly, its wide range of properties in destinations..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4826420) YS Yvonne S. Physician > "Then they stopped answering again." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7033069) MJ Mathew J. CEO President > "My sister-in-law from out of state came with her family for this joyous occasion." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7034596) RH Renee H. CEO > "I will NOT plan a vacation, family reunion or gathering, without checking out my options on VRBO. " [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6508255) KS Kim S. Self > "Rented a lovely flat in Paris for 2 nights." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7049437) RB Rhonda B. Self planning > "Usually more expensive than hotels: I've been burned on cleanliness in a big way and then vrbo took my review..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6508341) VB Vanessa B. Graduate Assistant > "It’s an innovative platform in the vacation rental market." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6814646) MJ Mike J. Sales and Marketing > "Taxes were especially misleading." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7046133) KC Kari C. Office Manager > "It’s easy to find properties based on specific criteria you’re looking for." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6795663) Kimberly W. Owner > "The screenings for repetitive guests who mess things up is almost negligent." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6301752) SW Stephanie W. Kids Director > "I love to travel, so using Vrbo to search for rentals all over the world is very helpful to me!" [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6747125) RB Rhonda B. Self planning > "Other tourists will now get sucked into the filth we endured because there is no review warning them." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6508341) DH Des H. Operations > "It is also very easy to manage the rentals and communicate with the renters." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6808992) BW Bryan W. Owner > "Due to the flights getting canceled we were unable to fly." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6426720) BP Brittany P. Administrative > "I enjoy using their app to book properties for the clients" [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6744520) RB Rhonda B. Self planning > "The multitude of fees." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6808109) NL Nichole L. Owner > "It has been easy to use and helped get some initial bookings that I may not have reached on other sites." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6849526) RH Renee H. CEO > "The only thing i dislike is NOT seeing the total price without selecting this option. " [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6508255) KC Kari C. Office Manager > "I like the search option." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6795663) DM Dave M. Civil Engineer > "Had to book somewhere else at the last minute at a huge cost." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6360400) MJ Mathew J. CEO President > "Easy to use via the App." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7034596) MP Marissa P. Quality Engineer II > "Service fees can also be quite expensive." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6628299) BP Brittany P. Administrative > "Best renting property app that our company use often" [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6744520) BW Bryan W. Owner > "They can take your money and not give it back." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6426720) IA Isaac A. Designer > "In summary, my overall experience was positive, as Vrbo made the whole process of planning and finding trips..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4826420) JC Jose C. Realtor > "No help on emergency u has to do all the work" [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6239696) MP Marissa P. Quality Engineer II > "Makes it easy and convenient to find rentals at an affordable price in the area you want." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6628299) HE Heathere E. Owner > "It's been horrible." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6843958) AA Ashlyn A. Athletic Trainer > "All of the places that I have booked through the website have been exactly as advertised! " [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6510327) BW Bryan W. Owner > "You are not protected as a consumer." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6426720) LD Lindsey D. Manager > "It’s a trusted source and brand so more people are willing to book with it." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6749109) MS Mary S. Regional Missional Specialist > "We paid 3xs more because they didn't do their job and vet the property before adding it to their web site." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4913611) Kimberly W. Owner > "It's a bit cheaper than any other STR platform I've searched." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6301752) VR Verified Reviewer Realtor > "So they created a useless ticket number to supposedly "expedite" my request for a refund." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4893467) VR Verified Reviewer Lead Pastor > "It also feels like overall there are more reputable places on it." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6660493) DM Dave M. Civil Engineer > "Host refused refund." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6360400) MC Matt C. GM > "Communication in the app between owner and renter is very easy." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6491349) VR Verified Reviewer Realtor > "I then call VRBO to investigate this, I was put on hold numerous times while the agents tried to reach the..." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4893467) CG Cynthia G. Owner > "Easy to use, especially with the connection to Lodgify." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6858954) VR Verified Reviewer Realtor > "I booked a trip through thorugh VRBO instead of AirBnb simply because I could not find what I was looking for." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4893467) MH Mitch H. Worship and Families Pastor > "It was easy to use." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6859009) VR Verified Reviewer Realtor > "Seems after looking at all the VRBO reviews I am preaching to the choir, but DO NOT EVER book with VRBO." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4893467) CB Chad B. Owner > "It's unbelievable how easy Vrbo is to use." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6776211) CB Callie B. General Manager/Property Manager > "Many times I've had to decline a request and shortly after the dates become available." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4849047) CB Chad B. Owner > "Great experience overall, owners have been great to work with, very responsive and accommodating." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6776211) LD Liz D. CEO > "I cancelled a booking well over a month before the full refund cut off. " [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4845371) KD Kaleo D. Rental Manager > "VRBO is a great platform for all rentals." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6355892) LD Liz D. CEO > "Also my last stay with them, the property was scuzzy and the management bad. " [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4845371) CW Chris W. Nunya > "The only thing good about VRBO is you can try to get your money back through Expedia but it will be a hassle" [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6163555) LD Liz D. CEO > "I had already made multiple attempts to contact the property manager to no avail. " [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4845371) VR Verified Reviewer Owner/Manager > "This is a highly used booking platform where I receive a good portion of my guests. " [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4761015) LD Liz D. CEO > "I thought it was an outlier until my cancellation failure. " [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4845371) MS Melissa S. Paralegal > "VRBO was easy to use and I appreciate the reviews." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6508606) VR Verified Reviewer Realtor > "After calling back and forth spending hours on the phone I gave up." [See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4893467) [View Reviews](https://www.capterra.com/p/233391/Vrbo/reviews/) ## User interface 4.94 (259) [Vrbo](https://www.capterra.com/p/233391/Vrbo/) 3.97 (108) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Dashboard 150 Important AI Copilot 120 Important OwnerRez Top features 39/48 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Availability Management - Calendar Management - Channel Management - Contact Management - Credit Card Processing - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management - Electronic Payments - Email Management - For Vacation Rentals - Generative AI - Guest Check-in/Check-out - Guest Communications - Guest Experience Management - Housekeeping Management - Inbox Management - Inventory Management - Invoice Management - Marketing Automation - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Property - Online Booking - Owner Statements - Payment Processing - Property Management - Rate Management - Ratings/Reviews - Real-Time Notifications - Reminders - Reporting & Statistics - Reservations Management - Revenue Management - Search/Filter - Short/Long Term Rental - Task Management - Third-Party Integrations - Website Management - Work Order Management [See all features](https://www.capterra.com/p/100831/OwnerRez/#features) Vrbo 6/48 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Availability Management - Calendar Management - Channel Management - Contact Management - Credit Card Processing - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management - Electronic Payments - Email Management - For Vacation Rentals - Generative AI - Guest Check-in/Check-out - Guest Communications - Guest Experience Management - Housekeeping Management - Inbox Management - Inventory Management - Invoice Management - Marketing Automation - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Property - Online Booking - Owner Statements - Payment Processing - Property Management - Rate Management - Ratings/Reviews - Real-Time Notifications - Reminders - Reporting & Statistics - Reservations Management - Revenue Management - Search/Filter - Short/Long Term Rental - Task Management - Third-Party Integrations - Website Management - Work Order Management [See all features](https://www.capterra.com/p/233391/Vrbo/#features) ### Recognition No recognitions have been awarded to OwnerRez No recognitions have been awarded to Vrbo ### Deployment & support OwnerRez Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Vrbo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details OwnerRez - By OwnerRez - Located in United States - Founded in 2012 Vrbo - By Expedia Group - Located in United States - Founded in ## 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