# Compare OwnerRez vs Guesty 2026 | Capterra > Unsure of what to choose? Check Capterra to compare OwnerRez and Guesty based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/100831-159377/OwnerRez-vs-Guesty --- # OwnerRez vs Guesty Features and Cost Comparison Last updated April 1st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: OwnerRezGuesty2/4 selected [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) [## OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting Price $40.00/month Value-for-Money 4.9 Functionality 4.9 Ease of Use 4.7 Customer Service 4.9 Reviews Sentiment Based on [259 reviews](#user-reviews) Positive 256 Neutral 2 Negative 1 [## Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting Price $23.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [462 reviews](#user-reviews) Positive 399 Neutral 19 Negative 44 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,867 reviews from vacation rental software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 86%Fit High performer Feature ratings Calendar Management 5.0 For Vacation Rentals 5.0 Reservations Management 4.9 Data Synchronization 5.0 Online Booking 5.0 81%Fit Feature ratings Calendar Management 4.5 For Vacation Rentals 4.4 Reservations Management 4.5 Data Synchronization 4.3 Online Booking 4.5 User satisfaction User satisfaction 4.9 User reviews[259](https://www.capterra.com/p/100831/OwnerRez/reviews/) Ease of use 4.7 Functionality 4.9 Value for money 4.9 Customer support 4.9 User satisfaction 4.4 User reviews[462](https://www.capterra.com/p/159377/Guesty/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.3 Price starts from Price starts from $40Usage Based, Per Month - Free version - Free trial Price starts from $23Other, Per Month - Free version - Free trial Best for Best for It is designed for property managers and owners who want to automate their business to increase bookings while saving time with data driven processes and analytics. Best for Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B&B owners, and hospitality enterprises. ## User reviews Pros & cons AW Andrew W. CEO > "The platform also does everything I need right now – channel management, automation, payments and guest communications – and gives me room to grow as I get..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7080800) Kim E. Owner - Property Manager-in-Charge > "The property management reporting capabilities had been lagging." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7086842) Anna K. Founder and Operator > "Account restoration was completed within hours, which saved significant rebuild time and allowed me to relaunch my direct booking site in just three days." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7105132) JT Jessica T. Owner > "A little difficult to know where to go if you aren't very tech savvy - I use several CRMs as part of my job and still find the platform a little difficult to..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6654625) KS Kristine S. Shor Term Rental Owner > "Owner Rez provides everything you need to run your short term rental from the automatic triggers to communicate with your guests to the BEST onboarding team..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6790137) LN Laura N. Owner > "I have no complaints about the system itself. Since I have been using is (4 years), it has gone up in price, which is disappointing." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6796582) TA Theresa A. Owner Manager > "From managing bookings and guest messaging to syncing with multiple OTAs, it gives me real power over the details while working within Airbnb and VRBO's..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6777344) Axel K. CEO > "For example there's no way to let the guests automatically update their email address." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6490406) HS Haley S. Operations Manager > "It is user friendly, updated constantly with new changes to the industry and takes care of anything and everything you would ever need as a sole landlord or..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6860366) Axel K. CEO > "I find it ironic that OR is arguing in their support that integration with metasearch is a waste of time when we have ample evidence to the contrary." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6490406) MP Maura P. owner > "There are lots of options for customizing my marketing, pricing etc and the customer service is amazing." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7034489) LT Lisa T. Co-Owner > "Owner statement formats and accounting - not very robust." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6280770) Anna K. Founder and Operator > "As the owner of Kenyan Furnished Rentals LLC, I recently relaunched our direct booking website using OwnerRez’s Hosted Website platform, and the experience has..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7105132) RD Rolf D. Managing Member > "At the same time I understand Booking.com doesn't make it easy." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6860902) JH Jill H. Owner and Property Manager > "Most settings in the software are straightforward, but some of the settings are complicated/confusing to keep up with channel integrations like Airbnb. When I..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6816813) PK Patricia K. Owner/Property Manager > "Over time, the pricing model for OwnerRez has seen an increase, which may be a deterrent for some users. Despite the extensive functionality and quality..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4932697) JA Jay A. Founder > "That combination of broad technical leadership and high service hospitality has given me a very high standard for both technology platforms and the teams that..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7082352) Axel K. CEO > "CRM support is also poor." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6490406) VR Verified Reviewer CoOwner > "The API integrations with Vrbo, Airbnb, and Booking.com were seamless, and syncing with QuickBooks kept our financials clean." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7007661) LS Lisa S. Host > "My cons list gets smaller every month with every update OwnerRez puts out. But here are the challenging parts of the software at this point in time:- Messaging..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4202594) Kim E. Owner - Property Manager-in-Charge > "The depth of features for direct and channel bookings alike is unmatched. And they are continuously building great features and Ai capabilities." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7086842) BS Brenda S. Managing Partner > "I literally lost 2 years of my life with GUESTY trying to make their solution work." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4802655) JA Jay A. Founder > "Workflows are logical, intuitive, and cohesive, allowing users to become productive quickly without sacrificing depth or control." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7082352) GR Guillermo R. Owner > "I would like to SPEAK with them but they don't even provide a phone number to users ( you can imagine) , also many promised things are not complete ." [See full review](https://www.capterra.com/p/100831/OwnerRez/#SoftwareAdvice___4661435) LR Laddavone R. Partner > "I like to have all features and ease of management, guest communication, security, and tools all in one place and OwnerRez is exactly what I was looking for..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7105657) BB Brandon B. owner > "Onboarding is pretty much non existent. " [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4801288) Anna K. Founder and Operator > "The 14-day free trial gave me full access to build and relaunch without pressure, and the Jumpstart call was incredibly valuable." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7105132) CG Carol G. Manager > "I think setting up templates and triggers can be quite difficult and not intuitive, especially having to set up ones for Airbnb and non-Airbnb." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3347102) LA Lance A. CFO > "With the 1 to 1 hour support sessions, a helpdesk that automatically identifies urgent needs and responds to them, and is always providing new enhancements and..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6695936) Susan A. Property Owner/Mgr of 5 vacation rentals > "No way to allow other people to also be able to log in and only see the calendar but not the financial side." [See full review](https://www.capterra.com/p/100831/OwnerRez/#GetApp___2909352) LG Laura G. Owner > "The one thing drew me to try this product is the direct booking website, since I am really struggling with my Airbnb bookings and I am trying to cut cost and..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6271154) Susan A. Property Owner/Mgr of 5 vacation rentals > "The calendar is fixed by month and not following which makes seeing turnovers at month end very difficult to see" [See full review](https://www.capterra.com/p/100831/OwnerRez/#GetApp___2909352) VR Verified Reviewer CoOwner > "From booking management to guest communication, financial syncing, and payment processing, everything worked seamlessly." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7007661) AQ Aaron Q. Owner > "However, you cannot speak with someone on the phone." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4432368) JS James S. Owner > "Excellent integrations with other 3rd party solutions; e.g. automatic code generation & management ofschlage Encode locks, dynamic pricing platforms (I use..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6582307) PH Patty H. Owner > "There are so many bits and pieces to it that it really takes time to get it all learned cannot see that I have that’s why I depend so much on customer service" [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3322531) HG Hillary G. Property Manager > "It's taken my direct bookings to the next level as I also host my own websites through OwnerRez." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7086885) AA Allyson A. Assistant > "Owner statements not detailed enough for me to send out" [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3373555) AW Andrew W. CEO > "I can’t compare feature-for-feature with other PMS platforms because OwnerRez is the only one I’ve used, but I chose it after extensive research and I’m very..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7080800) CG Carol G. Manager > "I’m not being asked to repeat my question over and over or being redirected to another department. " [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3347102) WG Will G. Rental Agency Manager > "Founded by Short Term Rentals Hosts, they know how to build a product that performs as needed. OR is a time saver, a valuable tool, and a necessity for a..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6788039) RB Rebecca B. Owner > "However, they have no way to capture the credit card processing fee's I pay through my merchant account. " [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2289638) AW Andrew W. CEO > "I would absolutely recommend OwnerRez to anyone looking for a property management system – especially if you value responsive, knowledgeable human support..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7080800) LD Leonardo D. Owner > "Poor owner portal and just major API channels connect" [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3380119) CH Clarissa H. Owner > "we love the ability to customize most everything and set triggers and automation of many tasks." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6764918) RB Rebecca B. Owner > "In most cases a warning will present if you create a clear conflict. But if you make an error in your rates and don't catch it, you may be giving a lucky..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2289638) JC Jenna C. Owner > "I love that OwnerRez is so robust and offers the opportunity to more easily manage bookings, communications, and pretty much everything I need regarding our..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6683447) JF James F. GM > "It takes a while to get everything set up." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3348658) CS Colin S. Digital Conversion and AI Specialist > "OwnerRez has been a great platform for managing vacation rentals, but what really makes it stand out is the level of care from their team." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6796812) DR Daniel R. Owner > "The level of set up I've seen complaints about but I'd not that much." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3272087) MR Max R. COO > "Ownerrez is the most versatile and customizable booking platform on the market hands down." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7027508) RB Rebecca B. Owner > "There are still more features on OwnerRez than I actually use. " [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2289638) CS Colin S. Digital Conversion and AI Specialist > "Updating listings, managing bookings, and keeping things running smoothly is all very intuitive once you get into it." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6796812) RH Robbye H. Owner > "I cannot say enough about their customer service." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2735649) LH Lori H. Owner, Chief Creative Officer > "The integration capabilities cover every aspect of my vacation rental business." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6781327) SF Stephanie F. Owner > "My biggest business problem is, what's going on right now, today? " [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2673991) [View Reviews](https://www.capterra.com/p/100831/OwnerRez/reviews/) MZ Michael Z. ceo > "Another major advantage is scalability. As our rental management program has grown, Guesty has been able to support the increase in listings and bookings without requiring..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) EF Emily F. Member Manager > "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877) JR John R. President > "Features like the channel manager, unified calendar, automation capabilities, integrations, and owner-facing tools create a platform that can truly support a professional..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AT Amar T. Marketing and Guest Satisfaction > "Occasionally, certain OTA updates (like special requests or small booking changes) take time to reflect, and troubleshooting integrations can be slow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051250) PT PANAGIOTIS T. CEO > "The Airbnb/Booking.com channel management is reliable, automated messages save a ton of time, and the workflows (tasks, cleaners, owner statements) are powerful once set up." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) AN Achraf N. reservation > "What I liked least about Guesty is that the system occasionally hangs or becomes slow, which can interrupt workflow and make certain tasks take longer than expected" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902) AK Alisha K. HR > "The platform has helped organize operations, streamline communication, and improve guest management across multiple properties. Once everything is set up, it significantly..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) JAB Jey Ann B. Remote Team Member of Vacation Rentals > "Some features are difficult to locate in the mobile app, and it seems that certain functionalities may not be accessible on mobile at all." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054865) PP Pablo P. Ops > "Its platform, secure, comprehensive and flexible, has allowed us to integrate our unique processes into the reservation management flow, as well as incorporate..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048893) JR John R. President > "Overall, Guesty feels less like a simple hosting tool and more like a true property management system designed for serious operators who want to grow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) SL Steven L. Owner > "Guesty provides a strong centralized platform for managing listings across multiple channels like Airbnb, Vrbo, Booking.com, and direct websites." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) CM Claudio M. Business owner and executive > "sometime i have had errors in the owner statments. and fixing technical stuff always consumes a lot of my time. and sometimes, we even lost money, due to pricing misstakes!" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054990) CS Ciara S. Office Manager > "Guesty is great for syncing your listings across multiple platforms! And I love the ability to add canned emails and messages for when people book a room." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7068067) MG Martel G. Founder > "API is not really robust and we've had some difficulties to adapt it to basic features (like a calendar widget)." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055208) CC Carmela C. Communications Guest Serv Agent > "I especially appreciate the unified inbox, task management tools, and channel syncing, which help reduce errors and improve guest satisfaction." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051883) Daniel H. CEO > "My bigger issue is that our revenue halved the moment we made the switch, resulting in a significant financial impact that we as the business are taking, as well as all our..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947) MS Marcos S. Sales - Revenue and Pricing Manager > "Guesty is a full fledged Property Management System, which excels in gathering all the information needed for a streamlined workflow in one place. While it is easy to use,..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7100481) AH April H. Director > "Guesty does not work well with mid-term rentals that are booked directly for a fixed monthly amount." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054) BJ H. Owner - CEO > "The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) MM Morgan M. Manager > "This was interfering with my booking settings and causing havoc with our booking calendar. When I logged in there were limited settings due to the free trial ending, and it..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6290326) SL Steven L. Owner > "The automation tools for messaging, task management, and guest communication help streamline operations when managing multiple properties." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) AL Alejandro L. ceo > "difficult to find the information and make the bookings, have to many options and we get lost on many of them" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049051) JR John R. President > "Currently, I operate with one arbitrage property and one co-hosted property, and the system has already proven valuable in helping manage both efficiently." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) VR Verified Reviewer QA Specialist > "there seem to be some issues with the onboarding of the software in some instances. But it's hard to label this as an absolute con as long as customer support is vigilant..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7066067) JR John R. President > "I was also very impressed with services that many other platforms simply don’t offer, such as 24/7 live guest communication support, their own merchant services, and a..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) EH Evan H. Short term > "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148) JR John R. President > "Having spent many years working in the hotel industry, I appreciate how Guesty allows short-term rental operators to run their properties with a level of professionalism..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AS Amy S. Manager > "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat myself over and..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822) AK Alisha K. HR > "Guesty provides an incredibly user-friendly platform with powerful automation features that help streamline day-to-day property management tasks." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) FG Florence G. Reservations Agent > "One area I found challenging with Guesty was that some features can feel a bit complex at first, especially for new users." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110610) KC Keiran C. Head of Sales and Distribution > "Easy set up, easy management of reservations, and the search bar works flawlessly for finding specific properties or units which is super helpful in a portfolio of our size." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048818) RV Renata V. Vacational rental manager > "I cant even give an invoice for my guests with them details, my property owners cant see anything on them"landing page", because there is not even owner portal." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6295612) Jemellee 💎 S. Asst Property Manager > "It helps us stay organized with all 15+ listings that on AirBnB, VRBO, and other platforms along with communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051586) MVC Maria-Vittoria C. Owner > "The accounting and reporting created significant reconciliation problems and made a complete mess of our books." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) BJ H. Owner - CEO > "Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) PT PANAGIOTIS T. CEO > "Messages don’t always appear instantly — you have to refresh to see them — which means you can easily miss guest communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) MJ MuhammEd J. Reservation Agent > "Its channel management, reporting, and unified inbox make running short-term rentals much more efficient and streamlined." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048834) SW Sheena W. Communications > "Some issues with photo syncs between platforms but otherwise no real complaints to share at this time." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107828) Njål E. CEO > "We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103511) YG Yulia G. Owner > "Ability to book on direct website when the payment failed needs to be addressed" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049023) MT Michelle T. Property Manager > "Managing all platforms in one place with synced calendar with automated messsages makes my work so much simpler." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503) GJ Gabriele J. owner of holiday apartment rental agency > "Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971) IH Ismael H. CUSTOMER SERVICE > "The property, rental, and booking management tools are robust and intuitive, significantly streamlining our daily operations." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107673) NG Nathalie G. director > "many many messages that are not adapted to the stage we are in = on boarding process." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055871) BL Barry L. Maintenance Supervisor > "Allowing me full visibility of vacancies and guests names helps me schedule my team" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055272) PT PANAGIOTIS T. CEO > "The interface is heavy and slow, and the app gets stuck way too often." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) GJ Gabriele J. owner of holiday apartment rental agency > "The ability to create different rate categories and the all-in-one solution for agencies is extremely valuable." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971) Julian F. MD > "Password requirements, and user permissions management can be a bit clunky." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105207) AM Arturo M. Reservation manager > "The interfase is great, it allows you to modify almost everything from the PMS instead of doing so per channel." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107644) LS Laura S. Community Association Manager and Property Manager > "A few features are hard to navigate, and the platform has a learning curve." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049021) YM Yazmin M. Maintenance > "It saves me from having to double-check everything myself, and it helps me avoid mistakes. If something changes the team collaboration it’s simple" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051323) MVC Maria-Vittoria C. Owner > "We switched to Guesty Pro after six years of hosting, and it was, without exaggeration, one of the worst operational decisions we’ve made." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) EC Eddie C. Owner > "For over a decade, we've hosted thousands of guests during thousands of stays amounting to thousands of nights on the Airbnb platform. " [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055545) JP Jennifer P. Owner > "Customer service is not great, their salespeople want to sell products so they offer special deals and free trials but they end up charging you anyway regardless of the..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6416193) CL Carlyn L. Senior Reservations Agent > "Its intuitive design, powerful features, and seamless integration into our daily operations have significantly improved our efficiency." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048819) MT Michelle T. Property Manager > "Price optimizer seemed a waste of time in our area, so I only subscribed for a month of so." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503) AN Achraf N. reservation > "It simplifies daily operations, saves time, and makes managing reservations much smoother and more organized" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902) MR Mike R. Manager > "These portals seem to be bought and sold constantly making few improvements to the user" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053673) AM Azhar M. Listing Manager > "I also appreciated its channel management capabilities, which made syncing across multiple booking platforms much easier." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110616) MVC Maria-Vittoria C. Owner > "The cancellation experience compounded the frustration, with continued billing despite prior notice." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) Michael H. Co Founder > "Native Channel Manager, Unified Inbox, easy to use UI, Multi Calendar view, Content API, property setup, and so much more." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105342) CS Cathie S. Owner > "Inflexible process for guest to book is illogical if you're a host with only one property (it too many steps, designed for when there's multiple properties to select from)." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6534047) BJ H. Owner - CEO > "Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management business. " [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) LG Luke G. Contractor > "Accounting sucks, not past data for cancelled reservations or homes that have off-boarded, slow to update key API connections." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6404750) VC Victor C. Owner > "Guesty also has a deep bench of talented individual backing the product, and this is foundational to their success - they have a fast velocity of new features, their..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6649984) IR Izaac R. Owner, Operator > "The calendar can be a bit frustrating at times and making adjustments to bookings isn't as intuitive as it could be in my opinion" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6710596) MZ Michael Z. ceo > "For property managers looking for a comprehensive system to support growth and streamline operations, Guesty is a very strong solution." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) LW LEEONIE W. Owner > "my subscription was cancelled. And now I can't contact Guesty when I log into my account." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6766707) KV Kaylyn V. AGM > "Having both web and mobile access is a major plus, especially for a resort where our team is frequently on the move." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054137) MC MORGANNE C. Operations Manager > "That we can't print daily task sheet" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049402) JR John R. President > "Managing reservations, guest communication, and operational tasks is extremely efficient." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) TA Tony A. President > "We had a catastrophic nightmare integration with Vrbo, which would’ve put us out of business. If we didn’t think fast and change the whole nature of our business, nobody..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6239184) CF Christopher F. General Manager > "The user interface is straightforward, and I’ve even seen Guesty adopt a couple of suggestions I made along the way, which shows they’re paying attention to user needs." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049186) SL Sandi L. Owner > "There are so many features in Guesty that I have not figured out how to use because the pages of manuals they have online to figure it out are not user friendly and support..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6409878) SB Shannon B. Owner > "It is so helpful for us to have all of our bookings in one place instead of managing multiple platforms." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048993) JM Jeff M. CTO > "It's a little bit more expensive than other competitors." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051600) KK Katie K. Vacation Rental Manager > "I love that all of my listing information and other booking sites can all be in one central location." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107635) Daniel H. CEO > "I expressed my concerns that adding other things to something that is broken won't fix the issue that we are dealing with." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947) MT Matthew T. Director > "Having messaging automated and all in one place makes it a lot easier to manage bookings." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053492) NP Nicholas P. President > "The API performance is also disappointing, with frequent outages that lead to major synchronization issues." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6287856) [View Reviews](https://www.capterra.com/p/159377/Guesty/reviews/) ## User interface 4.94 (259) 4.44 (462) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Dashboard 150 Important AI Copilot 120 Important OwnerRez 39/48 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Availability Management - Calendar Management - Channel Management - Contact Management - Credit Card Processing - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management - Electronic Payments - Email Management - For Vacation Rentals - Generative AI - Guest Check-in/Check-out - Guest Communications - Guest Experience Management - Housekeeping Management - Inbox Management - Inventory Management - Invoice Management - Marketing Automation - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Property - Online Booking - Owner Statements - Payment Processing - Property Management - Rate Management - Ratings/Reviews - Real-Time Notifications - Reminders - Reporting & Statistics - Reservations Management - Revenue Management - Search/Filter - Short/Long Term Rental - Task Management - Third-Party Integrations - Website Management - Work Order Management [See all features](https://www.capterra.com/p/100831/OwnerRez/#features) Guesty Top features 46/48 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Availability Management - Calendar Management - Channel Management - Contact Management - Credit Card Processing - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management - Electronic Payments - Email Management - For Vacation Rentals - Generative AI - Guest Check-in/Check-out - Guest Communications - Guest Experience Management - Housekeeping Management - Inbox Management - Inventory Management - Invoice Management - Marketing Automation - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Property - Online Booking - Owner Statements - Payment Processing - Property Management - Rate Management - Ratings/Reviews - Real-Time Notifications - Reminders - Reporting & Statistics - Reservations Management - Revenue Management - Search/Filter - Short/Long Term Rental - Task Management - Third-Party Integrations - Website Management - Work Order Management [See all features](https://www.capterra.com/p/159377/Guesty/#features) ### Recognition No recognitions have been awarded to OwnerRez No recognitions have been awarded to Guesty ### Deployment & support OwnerRez Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Guesty Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details OwnerRez - By OwnerRez - Located in United States - Founded in 2012 Guesty - By Guesty - Located in United States - Founded in 2014 ## Popular Comparisons [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.94 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) $40/month Price Contact vendor for pricing 4.9 Features 4.7 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/100831-152433/OwnerRez-vs-Hostaway) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.44 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) vs 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full comparison](https://www.capterra.com/compare/159377-211768/Guesty-vs-DoorLoop) [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.94 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/) vs [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[4.67 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) $40/month Price $16/month 4.9 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/100831-169863/OwnerRez-vs-Your-Porter-App) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.44 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) $23/month Price $62/month 4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/47428-159377/Buildium-Property-Management-Software-vs-Guesty) 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