# Best Free Call Center Software Solutions 2026 | Capterra > Find and compare the 2026 best free Call Center software solutions, using our interactive tool to quickly narrow your choices based on businesses like yours. Source: https://www.capterra.com/call-center-software/s/free --- # Best Call Center Software for free For more information consult our [Call Center Buyers Guide](#buyers-guide-content) [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) [Capterra Shortlist](https://www.capterra.com/call-center-software/shortlist/) 3CX is an all in one call center solution for calls & chats. Includes advanced call queues, reporting, recording, and CRM integration [Learn more about 3CX](https://www.capterra.com/p/158704/3CX/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) [Capterra Shortlist](https://www.capterra.com/call-center-software/shortlist/) Simplify and manage customer interactions anywhere, anytime, and via any channel over the internet with Zoho Voice Contact Center. [Learn more about Zoho Voice](https://www.capterra.com/p/251900/Zoho-Voice/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [4.5 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system. [Learn more about Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [4.7 (264)](https://www.capterra.com/p/135842/VICIdial/reviews/) Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat. [Learn more about VICIdial](https://www.capterra.com/p/135842/VICIdial/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics 91% recommend this product [4.8 (14)](https://www.capterra.com/p/173066/Call-Center-Applications/reviews/) Hosted Call Center Applications built to our customer's needs. Proprietary sip trunk technology that delivers higher contact rates. [Learn more about Dialing Innovations Call Center Application Suite](https://www.capterra.com/p/173066/Call-Center-Applications/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Webex Suite](https://www.capterra.com/p/237272/Webex/) [4.4 (7395)](https://www.capterra.com/p/237272/Webex/reviews/) Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform. [Learn more about Webex Suite](https://www.capterra.com/p/237272/Webex/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) [4.5 (3408)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.  [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics 81% recommend this product [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Bitrix24 is the world’s leading call center and CRM software. More than 15 million companies use our platform every day. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) [4.5 (816)](https://www.capterra.com/p/136189/Salesforce/reviews/) Save time and reduce costs with innovations that reimagine your customer relationships. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## CallHippo](https://www.capterra.com/p/159578/CallHippo/) [4.4 (675)](https://www.capterra.com/p/159578/CallHippo/reviews/) [Capterra Shortlist](https://www.capterra.com/call-center-software/shortlist/) Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more. [Learn more about CallHippo](https://www.capterra.com/p/159578/CallHippo/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics Filter (91) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Blended Call Center Call Logging Call Monitoring Call Recording Call Routing Call Scripting Call Transfer Caller ID Contact Management CRM Dashboard Generative AI Inbound Call Center IVR Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Reporting/Analytics Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad