# Page 4 | Best Call Center Software 2026 | Capterra

> Page 4 - Find the top Call Center software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/call-center-software

---

# Best Call Center Software - Page 4

[## QueueMetrics](https://www.capterra.com/p/151411/QueueMetrics/)

[4.7 (27)](https://www.capterra.com/p/151411/QueueMetrics/reviews/)

Call center solution that allows businesses to monitor calls, track agent productivity and quality, and generate reports. [Learn more about QueueMetrics](https://www.capterra.com/p/151411/QueueMetrics/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## VCC Live](https://www.capterra.com/p/167993/VCC-Live/)

[4.7 (27)](https://www.capterra.com/p/167993/VCC-Live/reviews/)

Cloud based contact center solution with management and operator features, data security, system integrations and analytical reports. [Learn more about VCC Live](https://www.capterra.com/p/167993/VCC-Live/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Dialer360](https://www.capterra.com/p/159373/Dialer360/)

[4.7 (27)](https://www.capterra.com/p/159373/Dialer360/reviews/)

A cloud contact center software technology providing a Predictive dialer, Hosted PBX, Voice Broadcasting, and more. [Learn more about Dialer360](https://www.capterra.com/p/159373/Dialer360/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

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[## Exelysis Contact Center](https://www.capterra.com/p/137080/Exelysis-Contact-Center/)

[4.8 (26)](https://www.capterra.com/p/137080/Exelysis-Contact-Center/#reviews)

Exelysis Contact Center is a contemporary telecom framework providing advanced features, improving the reliability of communication. [Learn more about Exelysis Contact Center](https://www.capterra.com/p/137080/Exelysis-Contact-Center/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Dialfire](https://www.capterra.com/p/156848/Dialfire/)

[4.8 (26)](https://www.capterra.com/p/156848/Dialfire/reviews/)

Easy-to-use, full-featured Call Center Software from the cloud with many advanced features, but no set-up or monthly agent fee [Learn more about Dialfire](https://www.capterra.com/p/156848/Dialfire/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## CallFire](https://www.capterra.com/p/106571/CallFire-Cloud-Call-Center/)

[4.3 (26)](https://www.capterra.com/p/106571/CallFire-Cloud-Call-Center/reviews/)

Put your outbound dialing into overdrive with - upload contacts and in minutes, CallFire will connect your sales agents to live leads! [Learn more about CallFire](https://www.capterra.com/p/106571/CallFire-Cloud-Call-Center/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Ytel](https://www.capterra.com/p/123451/X5-Cloud-Contact-Center/)

[3.9 (26)](https://www.capterra.com/p/123451/X5-Cloud-Contact-Center/reviews/)

Coud contact center platform ideal for inbound, outbound and blended multi-channel campaigns. Highest quality calls and connections.  [Learn more about Ytel](https://www.capterra.com/p/123451/X5-Cloud-Contact-Center/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## CDR Call Reporting for Cisco](https://www.capterra.com/p/136341/CDR-Call-Reporting-for-Cisco/)

[5.0 (25)](https://www.capterra.com/p/136341/CDR-Call-Reporting-for-Cisco/reviews/)

UC Data the Right Way. Variphy is the preferred analytics platform for Unified Communications. [Learn more about CDR Call Reporting for Cisco](https://www.capterra.com/p/136341/CDR-Call-Reporting-for-Cisco/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## SalesExec](https://www.capterra.com/p/126733/SalesExec/)

[4.7 (24)](https://www.capterra.com/p/126733/SalesExec/reviews/)

SalesExec helps high-velocity sales teams respond to, route, and convert inbound leads faster through automation. [Learn more about SalesExec](https://www.capterra.com/p/126733/SalesExec/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Sales Sling](https://www.capterra.com/p/173979/Sales-Sling/)

[4.4 (24)](https://www.capterra.com/p/173979/Sales-Sling/reviews/)

100% Cloud-Based Dialer & Lead Management Technology - Convert More Leads to Sales with One Sales Platform for your Entire Company [Learn more about Sales Sling](https://www.capterra.com/p/173979/Sales-Sling/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Qubicles](https://www.capterra.com/p/161183/Qubicles/)

[4.4 (24)](https://www.capterra.com/p/161183/Qubicles/reviews/)

Licensing-free, award-winning contact center and blockchain software company. Register NOW for free! [Learn more about Qubicles](https://www.capterra.com/p/161183/Qubicles/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Snapforce](https://www.capterra.com/p/135407/Snapforce-CRM/)

[4.1 (24)](https://www.capterra.com/p/135407/Snapforce-CRM/reviews/)

Snapforce is an easy to use CRM software, used by more than 65,000 users in 12 countries. [Learn more about Snapforce](https://www.capterra.com/p/135407/Snapforce-CRM/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Liberty Converse](https://www.capterra.com/p/197657/Liberty-Converse/)

[4.8 (23)](https://www.capterra.com/p/197657/Liberty-Converse/reviews/)

Liberty Converse CX is the next-generation AI-powered contact centre solution that enables call centres to migrate easily to the cloud. [Learn more about Liberty Converse](https://www.capterra.com/p/197657/Liberty-Converse/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## RingCentral Engage Voice](https://www.capterra.com/p/242187/RingCentral-Engage-Voice/)

[4.5 (23)](https://www.capterra.com/p/242187/RingCentral-Engage-Voice/reviews/)

Engage Voice is a reliable, flexible, and intuitive outbound and blended cloud platform. [Learn more about RingCentral Engage Voice](https://www.capterra.com/p/242187/RingCentral-Engage-Voice/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Parrot Cloud Call Center](https://www.capterra.com/p/150341/Parrot-Cloud-Call-Center/)

[4.7 (22)](https://www.capterra.com/p/150341/Parrot-Cloud-Call-Center/reviews/)

Beautiful, modern, cloud call center software with unlimited predictive dialing, blended calling, and live dashboard for reporting. [Learn more about Parrot Cloud Call Center](https://www.capterra.com/p/150341/Parrot-Cloud-Call-Center/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## SpitFire](https://www.capterra.com/p/38129/SpitFire/)

[4.5 (22)](https://www.capterra.com/p/38129/SpitFire/reviews/)

SpitFire Enterprise Call Center Software: Easy to Install, Operate & Upgrade. Agents can login for anywhere in the world on any device. [Learn more about SpitFire](https://www.capterra.com/p/38129/SpitFire/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Natterbox](https://www.capterra.com/p/155887/Natterbox/)

[4.1 (22)](https://www.capterra.com/p/155887/Natterbox/reviews/)

Natterbox is an expert CTI solution that's integrated and managed natively inside Salesforce. [Learn more about Natterbox](https://www.capterra.com/p/155887/Natterbox/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Replicant](https://www.capterra.com/p/190728/replicant/)

[4.9 (21)](https://www.capterra.com/p/190728/replicant/reviews/)

Replicant's Contact Center Automation Platform provides always-on support to resolve customer issues quickly and naturally. [Learn more about Replicant](https://www.capterra.com/p/190728/replicant/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Zendesk Talk](https://www.capterra.com/p/242231/Zendesk-Talk/)

[4.5 (21)](https://www.capterra.com/p/242231/Zendesk-Talk/reviews/)

Cloud-based call center software that enables team members to offers phone support to customers. [Learn more about Zendesk Talk](https://www.capterra.com/p/242231/Zendesk-Talk/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Enghouse Contact Center](https://www.capterra.com/p/231432/Enghouse-Contact-Center/)

[4.5 (21)](https://www.capterra.com/p/231432/Enghouse-Contact-Center/reviews/)

Omni-channel, Contact Center solutions for SMBs to global, multi-site Enterprises. Microsoft Teams certified and AI-enabled. [Learn more about Enghouse Contact Center](https://www.capterra.com/p/231432/Enghouse-Contact-Center/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## PIMS Dialer](https://www.capterra.com/p/84168/PIMS-Dialer/)

[4.5 (21)](https://www.capterra.com/p/84168/PIMS-Dialer/#reviews)

$175 PER USER PER MONTH WITH UNLIMITED OUTBOUND MINUTES NO MINIMUM USER REQUIREMENT. [Learn more about PIMS Dialer](https://www.capterra.com/p/84168/PIMS-Dialer/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Alvaria CX Suite](https://www.capterra.com/p/234712/Alvaria/)

[4.0 (21)](https://www.capterra.com/p/234712/Alvaria/reviews/)

Expand inbound and outbound capabilities with seamless omnichannel interactions, while maintaining full control, privacy and compliance [Learn more about Alvaria CX Suite](https://www.capterra.com/p/234712/Alvaria/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Contact Center as a Service (CCaaS)](https://www.capterra.com/p/169024/Call-Center/)

[4.0 (21)](https://www.capterra.com/p/169024/Call-Center/reviews/)

Evolve IPs cloud-compliant omnichannel contact center provides businesses with access to broad range of enterprise-grade features. [Learn more about Contact Center as a Service (CCaaS)](https://www.capterra.com/p/169024/Call-Center/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## EvaluAgent](https://www.capterra.com/p/148526/EvaluAgent/)

[4.7 (20)](https://www.capterra.com/p/148526/EvaluAgent/reviews/)

Monitor and Improve Agent Performance with an AI-Powered Quality Assurance and Improvement platform. [Learn more about EvaluAgent](https://www.capterra.com/p/148526/EvaluAgent/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## UniVoIP](https://www.capterra.com/p/154354/Cloud-Call-Center-Solution/)

[4.7 (20)](https://www.capterra.com/p/154354/Cloud-Call-Center-Solution/reviews/)

Communications and collaboration solutions to enhance workplace productivity and delight customers. [Learn more about UniVoIP](https://www.capterra.com/p/154354/Cloud-Call-Center-Solution/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Dixa](https://www.capterra.com/p/159488/Dixa/)

[4.3 (20)](https://www.capterra.com/p/159488/Dixa/reviews/)

Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard. [Learn more about Dixa](https://www.capterra.com/p/159488/Dixa/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## QEval](https://www.capterra.com/p/182454/QEvalPro/)

[4.0 (20)](https://www.capterra.com/p/182454/QEvalPro/reviews/)

Etech QEval is a one-stop solution to meet customer satisfaction and ensures the top-notch quality of your contact center. [Learn more about QEval](https://www.capterra.com/p/182454/QEvalPro/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## BigProfiles](https://www.capterra.com/p/186498/BigProfiles/)

[4.5 (19)](https://www.capterra.com/p/186498/BigProfiles/reviews/)

BigProfiles is the first AI agent for CRM that autonomously creates predictive models. [Learn more about BigProfiles](https://www.capterra.com/p/186498/BigProfiles/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Sagicc](https://www.capterra.com/p/217309/Sagicc/)

[4.4 (19)](https://www.capterra.com/p/217309/Sagicc/reviews/)

Sagicc is the omnichannel CX platform that helps companies with the challenge of delivering great service to large crowds of customers. [Learn more about Sagicc](https://www.capterra.com/p/217309/Sagicc/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Eloquant](https://www.capterra.com/p/240171/Eloquant/)

[4.3 (19)](https://www.capterra.com/p/240171/Eloquant/reviews/)

All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers. [Learn more about Eloquant](https://www.capterra.com/p/240171/Eloquant/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Ring.io](https://www.capterra.com/p/116709/Ringio-Virtual-Phone-System/)

[4.1 (19)](https://www.capterra.com/p/116709/Ringio-Virtual-Phone-System/reviews/)

Ringio adds telephony features to your CRM for increased productivity, less manual data entry, and enhanced coaching and analytics. [Learn more about Ring.io](https://www.capterra.com/p/116709/Ringio-Virtual-Phone-System/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Cloudya](https://www.capterra.com/p/184983/NFON/)

[4.0 (19)](https://www.capterra.com/p/184983/NFON/reviews/)

NFON Cloudya keeps your team connected anywhere with VoIP, video, and CRM integration. Scalable, secure, and easy to use.  [Learn more about Cloudya](https://www.capterra.com/p/184983/NFON/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## inconnect](https://www.capterra.com/p/164772/OmniChannel/)

[3.9 (19)](https://www.capterra.com/p/164772/OmniChannel/reviews/)

Connect and centralize all your CX channels [Learn more about inconnect](https://www.capterra.com/p/164772/OmniChannel/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## TalkChief](https://www.capterra.com/p/227948/TalkChief/)

[4.9 (18)](https://www.capterra.com/p/227948/TalkChief/reviews/)

Leverage TalkChief’s powerful features to provide the best Customer Experience! [Learn more about TalkChief](https://www.capterra.com/p/227948/TalkChief/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## AvidTrak](https://www.capterra.com/p/152198/AvidTrak/)

[4.9 (18)](https://www.capterra.com/p/152198/AvidTrak/reviews/)

Lowest Cost Call Tracking & Contact Center Solution for PPC, SEO, Social Media and Print. Record calls and analyze conversations. [Learn more about AvidTrak](https://www.capterra.com/p/152198/AvidTrak/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## DeepCall](https://www.capterra.com/p/253222/DeepCall/)

[4.9 (18)](https://www.capterra.com/p/253222/DeepCall/#reviews)

DeepCall by Sarv.com is a 100% in-house, AI-powered contact center solution;flexible, scalable, and built for smart enterprise workflow [Learn more about DeepCall](https://www.capterra.com/p/253222/DeepCall/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Medallia Agent Connect](https://www.capterra.com/p/181460/Stella-Connect/)

[4.9 (18)](https://www.capterra.com/p/181460/Stella-Connect/reviews/)

Medallia Agent Connect brings customer feedback, QA & coaching together to drive agent engagement, performance & customer satisfaction. [Learn more about Medallia Agent Connect](https://www.capterra.com/p/181460/Stella-Connect/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Greenlight CRM](https://www.capterra.com/p/152888/Greenlight-CRM/)

[4.9 (18)](https://www.capterra.com/p/152888/Greenlight-CRM/#reviews)

Cloud-based contact centre platform that provides everything you need in one solution, fully customised to your business needs. [Learn more about Greenlight CRM](https://www.capterra.com/p/152888/Greenlight-CRM/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Adversus](https://www.capterra.com/p/192973/adversus-dialer/)

[4.8 (18)](https://www.capterra.com/p/192973/adversus-dialer/reviews/)

Made for outbound call centers. We help call centers boost KPIs, make better decisions based on insights, and manage contacts more wise [Learn more about Adversus](https://www.capterra.com/p/192973/adversus-dialer/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Evolux](https://www.capterra.com/p/265591/Evolux/)

[4.8 (18)](https://www.capterra.com/p/265591/Evolux/reviews/)

A complete solution for Call Centers with critical operations and focus on customer experience. [Learn more about Evolux](https://www.capterra.com/p/265591/Evolux/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Alvaria Cloud](https://www.capterra.com/p/167594/Alvaria/)

[4.3 (18)](https://www.capterra.com/p/167594/Alvaria/reviews/)

Alvaria Cloud is a cloud contact center platform built for high-availability and backed by SLAs to support enterprise-scale deployments [Learn more about Alvaria Cloud](https://www.capterra.com/p/167594/Alvaria/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Calilio](https://www.capterra.com/p/10016146/Calilio/)

[4.3 (18)](https://www.capterra.com/p/10016146/Calilio/reviews/)

Calilio is a business phone system designed to modernize your phone system [Learn more about Calilio](https://www.capterra.com/p/10016146/Calilio/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Ring4](https://www.capterra.com/p/186067/Ring4/)

[4.1 (18)](https://www.capterra.com/p/186067/Ring4/#reviews)

Ring4 is a video conferencing and business phone system in the cloud. [Learn more about Ring4](https://www.capterra.com/p/186067/Ring4/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Yodel](https://www.capterra.com/p/162262/Yodel/)

[4.0 (18)](https://www.capterra.com/p/162262/Yodel/reviews/)

Yodel is the phone system that unites all your communication in one place that your team already loves Slack! [Learn more about Yodel](https://www.capterra.com/p/162262/Yodel/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Vocalcom Hermes360](https://www.capterra.com/p/240468/Vocalcom-Hermes360/)

[4.9 (17)](https://www.capterra.com/p/240468/Vocalcom-Hermes360/reviews/)

Choose an intuitive, omnichannel and AI-ready cloud contact center solution to offer exceptional customer service. [Learn more about Vocalcom Hermes360](https://www.capterra.com/p/240468/Vocalcom-Hermes360/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Apizee](https://www.capterra.com/p/196053/Apizee/)

[4.8 (17)](https://www.capterra.com/p/196053/Apizee/reviews/)

Live video, screen sharing and co-browsing for more efficient sales and support teams. [Learn more about Apizee](https://www.capterra.com/p/196053/Apizee/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## EasyCall Cloud](https://www.capterra.com/p/147346/Easycall-Cloud/)

[4.4 (17)](https://www.capterra.com/p/147346/Easycall-Cloud/reviews/)

EasyCall Cloud: Scalable, flexible call center software with transparent pricing. Manage tasks, VoIP lines, and omnichannel support. [Learn more about EasyCall Cloud](https://www.capterra.com/p/147346/Easycall-Cloud/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## CallShaper](https://www.capterra.com/p/157494/CallShaper/)

[4.9 (16)](https://www.capterra.com/p/157494/CallShaper/reviews/)

An optimized contact center solution. Includes customizable IVR,AI, QA, scripting, intuitive interface, robust reporting and much more! [Learn more about CallShaper](https://www.capterra.com/p/157494/CallShaper/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Ringba](https://www.capterra.com/p/176276/Ringba/)

[4.9 (16)](https://www.capterra.com/p/176276/Ringba/reviews/)

Enterprise grade inbound call tracking for businesses, call centers, and professional marketers. [Learn more about Ringba](https://www.capterra.com/p/176276/Ringba/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

[## Vodia PBX](https://www.capterra.com/p/159316/Vodia-PBX/)

[4.7 (16)](https://www.capterra.com/p/159316/Vodia-PBX/reviews/)

Vodia is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers.  [Learn more about Vodia PBX](https://www.capterra.com/p/159316/Vodia-PBX/)

Call Center features reviewers most value

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Contact Management

Queue Management

Reporting/Analytics

Page 4 of 11

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