# Page 11 | Best Call Center Software 2026 | Capterra > Page 11 - Find the top Call Center software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/call-center-software --- # Best Call Center Software - Page 11 [## Chronicall](https://www.capterra.com/p/207473/Chronicall/) 0.0 (0) By connecting directly to your phone system, Chronicall registers everything that happens on each call, making management easy. [Learn more about Chronicall](https://www.capterra.com/p/207473/Chronicall/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Ever Call](https://www.capterra.com/p/268450/Evercall/) 0.0 (0) Computer Telephony Integration (CTI) system that helps organizations improve customer management operations and increase conversion. [Learn more about Ever Call](https://www.capterra.com/p/268450/Evercall/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Fusion Connect CCaaS](https://www.capterra.com/p/237213/Fusion-Connect-CCaaS/) 0.0 (0) Deliver a superior customer experience across communication channels, with a complete, hosted Contact Center solution. [Learn more about Fusion Connect CCaaS](https://www.capterra.com/p/237213/Fusion-Connect-CCaaS/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Verascape](https://www.capterra.com/p/169287/Omni-Channel-Self-Service/) 0.0 (0) Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, a single KnowledgeBase, and Advanced Analytics [Learn more about Verascape](https://www.capterra.com/p/169287/Omni-Channel-Self-Service/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## CalLite CRM](https://www.capterra.com/p/10016683/CalLite-CRM/) 0.0 (0) Cloud-based CRM that helps small and large businesses manage outbound calls, telephony, reporting and more. [Learn more about CalLite CRM](https://www.capterra.com/p/10016683/CalLite-CRM/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## DCDial](https://www.capterra.com/p/186810/Could-Call-Center/) 0.0 (0) A full featured solution for a digital call centers that can be used from scratch or added as an improvement to an existing solution. [Learn more about DCDial](https://www.capterra.com/p/186810/Could-Call-Center/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Edify Huddle CX](https://www.capterra.com/p/192057/Huddle/) 0.0 (0) Edify connects businesses with customers & employees with each other, uniting CCaaS, UCaaS, and API functionality in a single solution. [Learn more about Edify Huddle CX](https://www.capterra.com/p/192057/Huddle/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Ameyo Engage](https://www.capterra.com/p/152387/Ameyo-Engage/) 0.0 (0) Grow your business by gaining customer loyalty with a world-class cloud-based call center software that is PCI-DSS compliant. [Learn more about Ameyo Engage](https://www.capterra.com/p/152387/Ameyo-Engage/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## CommPeak Dialer](https://www.capterra.com/p/201709/CommPeak-Dialer/) 0.0 (0) CommPeak’s AI-Powered Predictive Dialer boosts agent talk time, filters voicemails, and enables omnichannel lead engagement. [Learn more about CommPeak Dialer](https://www.capterra.com/p/201709/CommPeak-Dialer/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Nvoip](https://www.capterra.com/p/178289/Nvoip/) 0.0 (0) Nvoip transforms business communication. Elevate customer service, boost sales, and streamline operations with our platform. [Learn more about Nvoip](https://www.capterra.com/p/178289/Nvoip/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## PipeProfit](https://www.capterra.com/p/10043902/PipeProfit/) 0.0 (0) PipeProfit is AI software that captures missed calls, qualifies leads, and books appointments automatically for plumbing businesses. [Learn more about PipeProfit](https://www.capterra.com/p/10043902/PipeProfit/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Office24by7](https://www.capterra.com/p/172453/Cloud-Telephony/) 0.0 (0) Scalable call center solution with unlimited users, IVR, routing, & analytics for superior customer interaction and agent productivity. [Learn more about Office24by7](https://www.capterra.com/p/172453/Cloud-Telephony/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Call Agent AI](https://www.capterra.com/p/10026097/Call-Agent-Ai/) 0.0 (0) AI agents that answer calls, book appointments, and capture leads—24/7, no training required. [Learn more about Call Agent AI](https://www.capterra.com/p/10026097/Call-Agent-Ai/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## CallPOP](https://www.capterra.com/p/10012698/Call-P-O-P/) 0.0 (0) Call tracking solution that helps businesses manage interactive voice responses, automated triggers, call routing, and more. [Learn more about CallPOP](https://www.capterra.com/p/10012698/Call-P-O-P/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## HGS Agent X](https://www.capterra.com/p/249025/HGS-Agent-X/) 0.0 (0) Leverage artificial intelligence (AI) and real-time insights to automate workflows, improve agent productivity & enhance CX. Know more. [Learn more about HGS Agent X](https://www.capterra.com/p/249025/HGS-Agent-X/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## synqAGENT](https://www.capterra.com/p/10043495/synqAGENT/) 0.0 (0) synqAGENT automates insurance tasks like lead qualification, booking, service, and recruiting via AI voice, SMS, and email agents. [Learn more about synqAGENT](https://www.capterra.com/p/10043495/synqAGENT/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Uniphore](https://www.capterra.com/p/180755/Uniphore/) 0.0 (0) Uniphore is one of the largest B2B AI-native companies – decades-proven, built-for-scale, and designed for the Enterprise. [Learn more about Uniphore](https://www.capterra.com/p/180755/Uniphore/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Belsmart](https://www.capterra.com/p/10012591/Beltalk-Contact-Center-Software/) 0.0 (0) Belsmart is a cloud based omni-channel Contact center software for Sales, marketing, lead generation and customer service teams. [Learn more about Belsmart](https://www.capterra.com/p/10012591/Beltalk-Contact-Center-Software/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Flip CX](https://www.capterra.com/p/253646/RedRoute/) 0.0 (0) Flip is an automated voicebot that can handle routine calls to get customers their answers faster, while giving agents more time. [Learn more about Flip CX](https://www.capterra.com/p/253646/RedRoute/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Wemacx](https://www.capterra.com/p/10031330/Wemacx/) 0.0 (0) Wemacx is a CRM and business platform that integrates call center capabilities with multiple business modules through AI technology. [Learn more about Wemacx](https://www.capterra.com/p/10031330/Wemacx/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## VICIdial](https://www.capterra.com/p/10036871/VICIdial/) 0.0 (0) Custom Vicidial services by KingAsterisk Technologies. Tailored UI, API integrations, and advanced reporting to boost your ROI. [Learn more about VICIdial](https://www.capterra.com/p/10036871/VICIdial/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Anchor for Hotels](https://www.capterra.com/p/10045581/Anchor-for-Hotels/) 0.0 (0) Anchor for Hotels is an AI phone system capturing hotel bookings and guest inquiries 24/7, no PMS integration required. [Learn more about Anchor for Hotels](https://www.capterra.com/p/10045581/Anchor-for-Hotels/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Aladino by Digevo](https://www.capterra.com/p/10018866/Aladino-by-Digevo/) 0.0 (0) Aladino by Digevo offers a comprehensive platform that automates, centralizes, and modernizes contact centers. [Learn more about Aladino by Digevo](https://www.capterra.com/p/10018866/Aladino-by-Digevo/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## LobbyStack](https://www.capterra.com/p/10046185/LobbyStack/) 0.0 (0) LobbyStack is an open-source AI receptionist that answers calls, books appointments, and hands off to humans when needed, 24/7. [Learn more about LobbyStack](https://www.capterra.com/p/10046185/LobbyStack/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Vaani](https://www.capterra.com/p/238686/Vaani/) 0.0 (0) VAANI is a contact center solution that offers an omnicahnnel dialer platform for enhanced CX and sales engagement. [Learn more about Vaani](https://www.capterra.com/p/238686/Vaani/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Axialys](https://www.capterra.com/p/196633/Centrex/) 0.0 (0) AI-powered cloud telephony & native CRM integrations to scale your customer service & support performance with smart voice management. [Learn more about Axialys](https://www.capterra.com/p/196633/Centrex/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## etrack1](https://www.capterra.com/p/10014082/etrack1/) 0.0 (0) GDPR-compliant ticketing system that helps businesses with knowledge base management, multi-channel communication, and more. [Learn more about etrack1](https://www.capterra.com/p/10014082/etrack1/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Talkover](https://www.capterra.com/p/10043182/Talkover/) 0.0 (0) Talkover is AI software that automates customer service, sales, and collections calls with conversational intelligence. [Learn more about Talkover](https://www.capterra.com/p/10043182/Talkover/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## Expertflow Contact Center](https://www.capterra.com/p/251515/Expertflow-Contact-Center/) 0.0 (0) Customer care for voice, video, chat(web,sms,FB,WhatsApp..), email. IVR with CRM & AI integration (bots, biometrics, customer journey) [Learn more about Expertflow Contact Center](https://www.capterra.com/p/251515/Expertflow-Contact-Center/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics [## CINNOX](https://www.capterra.com/p/203469/CINNOX/) 0.0 (0) A digital convergence platform built on a globally-distributed and carrier-grade infrastructure. [Learn more about CINNOX](https://www.capterra.com/p/203469/CINNOX/) Call Center features reviewers most value Call Logging Call Monitoring Call Recording Call Routing Call Transfer Caller ID Contact Management Queue Management Reporting/Analytics Page 11 of 11 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (505) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Blended Call Center Call Logging Call Monitoring Call Recording Call Routing Call Scripting Call Transfer Caller ID Contact Management CRM Dashboard Generative AI Inbound Call Center IVR Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Reporting/Analytics Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Call Recording Software](https://www.capterra.com/call-recording-software/)[CRM Software](https://www.capterra.com/customer-relationship-management-software/)[Customer Service Software](https://www.capterra.com/customer-service-software/)[Help Desk Software](https://www.capterra.com/help-desk-software/)[IVR Software](https://www.capterra.com/ivr-software/)[Online CRM Software](https://www.capterra.com/online-crm-software/)[Telephony Software](https://www.capterra.com/telephony-software/)[Speech Analytics Software](https://www.capterra.com/speech-analytics-software/)[Contact Center Software](https://www.capterra.com/contact-center-software/) I'm looking for Call Center Software that is: [Free](https://www.capterra.com/call-center-software/s/free/)