--- title: "Best Business Phone Systems Software 2026 | Capterra" description: "Find the top Business Phone Systems software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/business-phone-systems-software/" page_type: "category" language: "en" --- # Best Business Phone Systems Software 0.0 (0) Our phone systems is a feature-rich advanced cloud telephony solution for small and medium size business. [Learn more about SendMyCall](https://www.capterra.com/p/211335/SendMyCall/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) 3CX is a business phone system that includes telephony, video conferencing, live chat and mobile apps. [Learn more about 3CX](https://www.capterra.com/p/158704/3CX/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [4.4 (271)](https://www.capterra.com/p/182004/CloudTalk/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) CloudTalk is an AI-powered, business phone system for sales and customer service teams. Start your FREE 14-day trial today! [Learn more about CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [4.7 (890)](https://www.capterra.com/p/169627/RingOver/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) 100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline & mobile numbers and more... [Learn more about Ringover](https://www.capterra.com/p/169627/RingOver/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 89% recommend this product [4.2 (571)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) The AI-native business phone system built for modern, connected teams. [Learn more about Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) Ultatel is the intelligent business communications solution, bringing voice, video, SMS, fax, and chat together in one, cloud platform. [Learn more about Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [4.7 (364)](https://www.capterra.com/p/208208/800-com/reviews/) We are a full business phone system providing everything you need to communicate with your customers, all in one place. [Learn more about 800.com](https://www.capterra.com/p/208208/800-com/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 84% recommend this product [4.4 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) SMBs w/ 10-100 users save money & time with the Intulse managed VoIP services. BYOD or buy/rent phones. Softphone. 100% US support. [Learn more about Intulse](https://www.capterra.com/p/161865/Intulse/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [3.6 (72)](https://www.capterra.com/p/147610/Phone-com/reviews/) Phone.com offers all the features of a big enterprise phone system without the cost and complexity. [Learn more about Phone.com](https://www.capterra.com/p/147610/Phone-com/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [4.4 (697)](https://www.capterra.com/p/141842/Weave/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more. [Learn more about Weave](https://www.capterra.com/p/141842/Weave/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [## LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) [4.7 (1789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 88% recommend this product [## RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) [4.2 (1206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) So much more than a business phone. Meet the phone system of the future. Set up in minutes and never drop a call again. [Learn more about RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Bitrix24 is #1 business phone system and CRM in one used by 15 million businesses worldwide. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [## Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support. [Learn more about Nextiva](https://www.capterra.com/p/175788/Nextiva/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 83% recommend this product [## VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing. [Learn more about VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 93% recommend this product [## GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) [4.5 (671)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) GoTo makes IT and business communication easy so its customers can do what matters most. [Learn more about GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 82% recommend this product [## Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) [4.4 (513)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Twilio is a cloud communication platform that provides APIs for building voice, messaging, and video capabilities into applications. [Learn more about Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [## Aircall](https://www.capterra.com/p/184709/Aircall/) [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) Aircall's AI-powered platform boosts communication and productivity by integrating with all the most popular CRMs and business tools. [Learn more about Aircall](https://www.capterra.com/p/184709/Aircall/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [## Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) [4.3 (360)](https://www.capterra.com/p/175002/Grasshopper/reviews/) Get the perfect phone number for your small business and turn the world into our office with the Grasshopper virtual phone system. [Learn more about Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [## DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability. [Learn more about DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 83% recommend this product [## 8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/) [4.1 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) 8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere. [Learn more about 8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [## Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/) [4.6 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) Cloud-based sales engagement tool with a multi-line power dialer, business SMS, CRM integration, automated cadences, and call. [Learn more about Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 88% recommend this product [## MiVoice Business](https://www.capterra.com/p/140996/MiVoice-Business-Solution/) [4.2 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/) MiVoice Business is a flexible, secure, and scalable unified communications, collaboration, and contact center solution.  [Learn more about MiVoice Business](https://www.capterra.com/p/140996/MiVoice-Business-Solution/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [## Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/) [4.4 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) A cloud solution that keeps you connected with employees, customers, and partners. Available for all devices wherever you are. [Learn more about Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [## Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) [4.5 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system. [Learn more about Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 80% recommend this product Page 1 of 5 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (190) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot [Alerts/Notifications](https://www.capterra.com/business-phone-systems-software/features/alerts-notifications/) Auto-Dialer Automated Attendant [Automatic Call Distribution](https://www.capterra.com/business-phone-systems-software/features/automatic-call-distribution/) [Call Center Management](https://www.capterra.com/business-phone-systems-software/features/call-center-management/) [Call Logging](https://www.capterra.com/business-phone-systems-software/features/call-logging/) [Call Monitoring](https://www.capterra.com/business-phone-systems-software/features/call-monitoring/) [Call Recording](https://www.capterra.com/business-phone-systems-software/features/call-recording/) [Call Routing](https://www.capterra.com/business-phone-systems-software/features/call-routing/) [Call Transfer](https://www.capterra.com/business-phone-systems-software/features/call-transfer/) [Caller ID](https://www.capterra.com/business-phone-systems-software/features/caller-id/) [Chat/Messaging](https://www.capterra.com/business-phone-systems-software/features/chat-messaging/) [Computer Telephony Integration](https://www.capterra.com/business-phone-systems-software/features/computer-telephony-integration/) Employee Directory Generative AI IVR [Mobile Access](https://www.capterra.com/business-phone-systems-software/features/mobile-access/) [Online Voice Transmission](https://www.capterra.com/business-phone-systems-software/features/online-voice-transmission/) PBX Queue Management Video Conferencing Virtual Call Center [Voice Mail](https://www.capterra.com/business-phone-systems-software/features/voice-mail/) [VoIP Connection](https://www.capterra.com/business-phone-systems-software/features/voip-connection/) Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Telephony Software](https://www.capterra.com/telephony-software/)[Cloud PBX Software](https://www.capterra.com/cloud-pbx-software/)[Unified Communications Software](https://www.capterra.com/unified-communications-software/)[VoIP Software](https://www.capterra.com/voip-software/) I'm looking for Business Phone Systems Software that is: [Free](https://www.capterra.com/business-phone-systems-software/s/free/)[For Small Businesses](https://www.capterra.com/business-phone-systems-software/s/small-businesses/)