--- title: "Best Business Phone Systems Software 2026 | Capterra" description: "Find the top Business Phone Systems software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/business-phone-systems-software/" page_type: "category" language: "en" --- # Best Business Phone Systems Software [Free](https://www.capterra.com/business-phone-systems-software/s/free/)[For Small Businesses](https://www.capterra.com/business-phone-systems-software/s/small-businesses/) [4.4 (470)](https://www.capterra.com/p/158704/3CX/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) 3CX is a business phone system that includes telephony, video conferencing, live chat and mobile apps. [Learn more about 3CX](https://www.capterra.com/p/158704/3CX/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [4.2 (572)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) The AI-native business phone system built for modern, connected teams. [Learn more about Dialpad Connect](https://www.capterra.com/p/190976/Dialpad-Sell/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [4.5 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system. [Learn more about Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 80% recommend this product Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [4.4 (271)](https://www.capterra.com/p/182004/CloudTalk/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) CloudTalk is an AI-powered, business phone system for sales and customer service teams. Start your FREE 14-day trial today! [Learn more about CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 0.0 (0) Our phone systems is a feature-rich advanced cloud telephony solution for small and medium size business. [Learn more about SendMyCall](https://www.capterra.com/p/211335/SendMyCall/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [4.7 (893)](https://www.capterra.com/p/169627/RingOver/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) 100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline & mobile numbers and more... [Learn more about Ringover](https://www.capterra.com/p/169627/RingOver/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 89% recommend this product [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) Ultatel is the intelligent business communications solution, bringing voice, video, SMS, fax, and chat together in one, cloud platform. [Learn more about Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [4.4 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) SMBs w/ 10-100 users save money & time with the Intulse managed VoIP services. BYOD or buy/rent phones. Softphone. 100% US support. [Learn more about Intulse](https://www.capterra.com/p/161865/Intulse/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [3.6 (72)](https://www.capterra.com/p/147610/Phone-com/reviews/) Phone.com offers all the features of a big enterprise phone system without the cost and complexity. [Learn more about Phone.com](https://www.capterra.com/p/147610/Phone-com/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [4.7 (372)](https://www.capterra.com/p/208208/800-com/reviews/) We are a full business phone system providing everything you need to communicate with your customers, all in one place. [Learn more about 800.com](https://www.capterra.com/p/208208/800-com/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 83% recommend this product [4.4 (708)](https://www.capterra.com/p/141842/Weave/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more. [Learn more about Weave](https://www.capterra.com/p/141842/Weave/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [## LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) [4.7 (1788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Help desk with AI agents, email, chat and calls from $15 per agent [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 88% recommend this product [## RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) [4.2 (1206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) So much more than a business phone. Meet the phone system of the future. Set up in minutes and never drop a call again. [Learn more about RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Bitrix24 is #1 business phone system and CRM in one used by 15 million businesses worldwide. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [## Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (931)](https://www.capterra.com/p/175788/Nextiva/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support. [Learn more about Nextiva](https://www.capterra.com/p/175788/Nextiva/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 83% recommend this product [## VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing. [Learn more about VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 93% recommend this product [## GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) [4.5 (671)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) GoTo makes IT and business communication easy so its customers can do what matters most. [Learn more about GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 82% recommend this product [## Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) [4.4 (566)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Twilio is a cloud communication platform that provides APIs for building voice, messaging, and video capabilities into applications. [Learn more about Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [## Aircall](https://www.capterra.com/p/184709/Aircall/) [4.2 (467)](https://www.capterra.com/p/184709/Aircall/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) Aircall's AI-powered platform boosts communication and productivity by integrating with all the most popular CRMs and business tools. [Learn more about Aircall](https://www.capterra.com/p/184709/Aircall/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [## DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) [4.8 (338)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability. [Learn more about DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 83% recommend this product [## 8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/) [4.1 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) 8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere. [Learn more about 8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [## Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/) [4.6 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) Cloud-based sales engagement tool with a multi-line power dialer, business SMS, CRM integration, automated cadences, and call. [Learn more about Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail 88% recommend this product [## MiVoice Business](https://www.capterra.com/p/140996/MiVoice-Business-Solution/) [4.2 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/) MiVoice Business is a flexible, secure, and scalable unified communications, collaboration, and contact center solution.  [Learn more about MiVoice Business](https://www.capterra.com/p/140996/MiVoice-Business-Solution/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [## Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/) [4.4 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) A cloud solution that keeps you connected with employees, customers, and partners. Available for all devices wherever you are. [Learn more about Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail [## JustCall](https://www.capterra.com/p/157853/JustCall/) [4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/) AI-powered business phone system with AI Voice Agents for 24/7 call handling. Built for modern teams. Try free for 14 days. [Learn more about JustCall](https://www.capterra.com/p/157853/JustCall/) Business Phone Systems features reviewers most value Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Mobile Access Virtual Call Center Voice Mail Page 1 of 5 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (195) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot [Alerts/Notifications](https://www.capterra.com/business-phone-systems-software/features/alerts-notifications/) Auto-Dialer Automated Attendant [Automatic Call Distribution](https://www.capterra.com/business-phone-systems-software/features/automatic-call-distribution/) [Call Center Management](https://www.capterra.com/business-phone-systems-software/features/call-center-management/) [Call Logging](https://www.capterra.com/business-phone-systems-software/features/call-logging/) [Call Monitoring](https://www.capterra.com/business-phone-systems-software/features/call-monitoring/) [Call Recording](https://www.capterra.com/business-phone-systems-software/features/call-recording/) [Call Routing](https://www.capterra.com/business-phone-systems-software/features/call-routing/) [Call Transfer](https://www.capterra.com/business-phone-systems-software/features/call-transfer/) [Caller ID](https://www.capterra.com/business-phone-systems-software/features/caller-id/) [Chat/Messaging](https://www.capterra.com/business-phone-systems-software/features/chat-messaging/) [Computer Telephony Integration](https://www.capterra.com/business-phone-systems-software/features/computer-telephony-integration/) Employee Directory Generative AI IVR [Mobile Access](https://www.capterra.com/business-phone-systems-software/features/mobile-access/) [Online Voice Transmission](https://www.capterra.com/business-phone-systems-software/features/online-voice-transmission/) PBX Queue Management Video Conferencing Virtual Call Center [Voice Mail](https://www.capterra.com/business-phone-systems-software/features/voice-mail/) [VoIP Connection](https://www.capterra.com/business-phone-systems-software/features/voip-connection/) Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Telephony Software](https://www.capterra.com/telephony-software/)[Cloud PBX Software](https://www.capterra.com/cloud-pbx-software/)[Unified Communications Software](https://www.capterra.com/unified-communications-software/)[VoIP Software](https://www.capterra.com/voip-software/) I'm looking for Business Phone Systems Software that is: [Free](https://www.capterra.com/business-phone-systems-software/s/free/)[For Small Businesses](https://www.capterra.com/business-phone-systems-software/s/small-businesses/)