---
title: "Goldie Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Goldie the right Appointment Scheduling solution for you? Explore 1173 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/268055/Goldie/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-21"
---

Goldie

4.8 (1173)

[View alternatives](https://www.capterra.com/p/268055/Goldie/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 21st, 2026

# Reviews of Goldie

Ease of use

4.8

Customer Service

4.7

## Pros and Cons in Reviews

LS

Leah S

Nail technicianConsumer Services, Self-employedUsed the software for: Less than 6 months.

“The set out of the system for my clients when booking, it’s nice and simple and you can add photos to each category to make it easier for them.“

May 14, 2026

MK

Mya K

Nail techCosmetics, Self-employedUsed the software for: 1-2 years.

“Finally, despite its appealing features, the lack of seamless integration with other tools I regularly use made the overall experience less efficient and a bit frustrating over time.“

May 24, 2026

EW

Emma W

Aesthetic practitioner lash and brow techHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months.

“It’s quick and was an effortless transition my old software, it’s multiple payment options are great for offering clients more options, I was able to easily edit all automated client messages and this will no doubt help me massively in my business“

January 15, 2026

MK

Mya K

Nail techCosmetics, Self-employedUsed the software for: 1-2 years.

“Additionally, the interface felt somewhat outdated and less intuitive than expected, making certain tasks more time-consuming than they should have been.“

May 24, 2026

MS

Mark S

BarberBusiness Supplies and Equipment, Self-employedUsed the software for: Less than 6 months.

“Scheduling and the booking it helps me to keep track everyone coming and going to be able to stay on top my business“

May 15, 2026

AS

Angela S

OwnerConsumer Services, Self-employedUsed the software for: Less than 6 months.

“I had an issue setting up my Stripe connection and customer service was limited during the holidays so that part took longer than it should have to resolve.“

January 8, 2026

JR

Jessica R

Massage TherapistLeisure, Travel & Tourism, Self-employedUsed the software for: Less than 6 months.

“The ease of booking for clients is fantastic and I love that I can block extra time between appointments. Although I don't use the feature for dynamic pricing, I do think it's a necessity for a lot of people who work late or weekends.“

June 25, 2026

JF

Joane F

Nail artistIndividual & Family Services, Self-employedUsed the software for: Less than 6 months.

“Very tricky when trying to set up deposits. When requested the help I needed an AI email was received as a response.“

May 10, 2026

## Showing most helpful reviews

Showing 1-25 of 1173 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tracy N.  
Dog groomer  
Online Media  
Used the software for: I used a free trial

### "Best booking platform I've used"

July 27, 2026

5.0

Really good. I won't be going anywhere else. So easy to use. It's great that it takes deposits also.

Pros

It's so easy to use. I've used multiple online booking systems and haven't been able to get on with any of them until now

Cons

I haven't found anything not to like at the moment. Very easy to use. Straight forward to set up. Straight forward for customers to use.

Review Source

RW

Rebecca W.  
Reservation Coordinator  
Events Services  
Used the software for: 1-2 years

### "Great Small Business Platform "

February 25, 2026

4.0

Overall I really like the platform. I would, and have, recommend for any small business. The free service is perfect for those with low volume, and the paid services are reasonable as business grows.

Pros

I like the ability of being able to control the schedule and customers being able to schedule appointments.

Cons

The advanced packages are pricey for the volume of appointments our business has. I would like to see Pro Limited for businesses with limited volume that would like to have the advantages of Pro like automatic messages and card payments.

Alternatives considered

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Reason for choosing Goldie

We choose Goldie based on features available at no cost, and reviews.

Review Source

JO

Joe O.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Bad customer service "

February 5, 2025

1.0

Not a great experience. I am going to have to use a different system as i feel if it takes this long to get in touch with a help team i wouldnt like my money going through them

Pros

Seems like a good system and i like the fact you can take deposits etc

Cons

Cannot get in touch with the help team at all have been having issues with payment and trying to get in touch with them for days.

Alternatives considered

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Reason for choosing Goldie

I thought it was geared more towards the hair and beauty industry but i am going to go back to square

Review Source

Response from Goldie

February 6, 2025

Hello Joe, I am sorry you have been having trouble. Can you check your spam folder for our email responses? They would be from support@heygoldie.com or payments@heygoldie.com. We reply to every question - on average in under 2 working hours - but sometimes it can get caught in spam. 

KL

Kimberly L.  
Practitioner  
Alternative Medicine  
Used the software for: Less than 6 months

### "Best Administrative Assistant Ever"

June 23, 2026

5.0

Goldie has definitely given me a sense of relief knowing I dont have to keep track of everyrhing. The reminders keep me aware of whats coming up and makes my clients feel like they are getting personal treatment when they receive reminders from me.

Pros

I love this software because it keeps me on track. I am a 1 oerson operation, so I have to do it all. Having Goldie is like having an administrative assistant who never has to take a break, has personal issues that keeps them from being able to perform, but can be completely relied upon to maintain my schedule, client communications and reminders, marketing and payments. I can even use it to keep track of my personal schedule and put reminders in to pay bills, remember birthdays, etc. I have stopped using every other calendar and reminder app I have on my phone.

Cons

I have not found anything that causes me to say, "I love Goldie, except..." The app is super easy to use on my desktop, iPad and phone.

Review Source

LJ

Lexie J.  
Beautician  
Cosmetics  
Used the software for: Less than 6 months

### "Goldie gets 10/10 from me!"

March 5, 2026

5.0

10/10 I really love it! I think it’s so affordable and worth the pennies for what you get I wish it was shared more, compared to other systems it gives you the professional look of your own website that you can uniquely customise, all of my clients have give amazing feedback even those older ladies who aren’t on socials and devices the same as the younger demographic!

Pros

I love how clear things are from a provider and customer standpoint. This was a really big worry of mine as I’m dyslexic so I need things very visual and clear and Goldie is exactly that!

Cons

I struggled at the start with knowing I’d done everything correctly I had to Google some bits I’d like a tutorial I think to really go into depth for a beginner.

Alternatives considered

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing Goldie

It was so much cheaper and I found more people I was following rated the website side of this app

Review Source

Response from Goldie

March 6, 2026

Thank you so much or leaving this review and getting the word out about us!

MK

Michael K.  
Aesthetic practitioner  
Alternative Medicine  
Used the software for: 1-2 years

### "Intuitive, User-Friendly, and Worth Coming Back To"

December 17, 2025

5.0

I originally used HeyGoldi for a year, then decided to move to another platform. However, I only lasted about eight months there before realizing how much I missed the simplicity and user-friendly design of HeyGoldi. In the end, I chose to return, mainly because of how effortless and intuitive the system is compared to others.

Pros

I’ve been using the HeyGoldi app and what I like most about it is its interface — it’s clean, intuitive, and very easy to use.

Cons

One great additional feature that I believe is currently missing would be the ability to share a calendar with another practitioner. This would allow another practitioner to carry out treatments during time slots when I don’t have any clients booked, making even better use of available time overall.

Alternatives considered

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

Reason for choosing Goldie

Booksy seems to be too complex and difficulty to use

Switched from

[THAT TIME](https://www.capterra.com/p/10014495/THAT-TIME/)

HeyGoldie has better client management, sms reminders and platform is much easier to use as well.

Review Source

LS

Leah S.  
Nail technician  
Consumer Services  
Used the software for: Less than 6 months

### "Fabulous, easy and efficient "

May 14, 2026

5.0

I think it works super well, my clients love it and find it easy to get around, love that it links in with google reviews etc l.

Pros

The set out of the system for my clients when booking, it’s nice and simple and you can add photos to each category to make it easier for them. I like the texts and email updates/reminders for my clients. It’s easy to navigate and works very efficiently for me.

Cons

The deposit link doesn’t work when I send it over text message. It doesn’t send as a url for them to click on, it’s just in regular text. I would like a feature for my prices to rise from a certain date. I am raising my pricing in June but everyone who has booked for then it’s the same price as before.

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

The marketplace charges, plus they were starting to charge for a system that wasn’t as good

Review Source

Response from Goldie

May 15, 2026

Thank you so much for taking the time to leave this review. We have shared the price increase feature request with the product team. For links being clickable, this is a security feature by the phone manufacturers. Usually being added as a contact makes it clickable but not always. It is something we are working to improve.

AS

Angela S.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Goldie is definitely a keeper. "

January 8, 2026

4.0

So far so good! I'm really liking it more than Square so far, it seems like a better value for the money.

Pros

Most of the set up has been intuitive and easy. I really like the website and the added features like forms, social media posts, and follow up texts. So far I think I'm really going to like it.

Cons

I had an issue setting up my Stripe connection and customer service was limited during the holidays so that part took longer than it should have to resolve. Sometimes it's difficult to find the exact answer I'm looking for. I also had an issue setting up my business hours. I was able to figure out I could do it in the app and it would save, versus doing it on the browser where it wouldn't save. All in all these were mostly minor inconveniences.

Alternatives considered

[MoeGo](https://www.capterra.com/p/165732/MoeGo/)

Reason for choosing Goldie

Goldie was less expensive. Goldie is missing some components that grooming specific software like Moego includes, but I didn't think it was important enough to pay almost twice as much.

Switched from

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Square recently had a price increase and was missing some features in my pricing plan.

Review Source

SH

Sarah H.  
Owner  
Veterinary  
Used the software for: 6-12 months

### "Great system "

June 3, 2026

5.0

Love it , it works well. From the trial its been a god send to my business. Customers love it too and ae both find it easy

Pros

Easy to use and to link to my google diary. Customers finding it easy to book or request an appointment. . Great to just click in when on a call .

Cons

Only checkout , would like to have tick list Bacs cash or card Able to load a video amd multiple photos of dog aswell not just 1 photo

Switched from

[MoeGo](https://www.capterra.com/p/165732/MoeGo/)

Im no longer mibile and needed something easier but with reminder texts

Review Source

TH

Tina H.  
Cosmetologist  
Consumer Services  
Used the software for: Less than 6 months

### "One stop shop for cosmetologist and barbers. "

April 20, 2026

4.0

I have had an excellent overall experience with Goldie. I have recommended it to a few other cosmetologist and barbers. One day a client wasn't able to book an appointment for some reason. The time slot was available but they weren't allowed to select it. The client reached out to me and I personally but it on my schedule.

Pros

I love how I can send out a link to clients so they can see when I'm available. No more back and forth. I really like the confirmation and reminders of appointments. It is nice that you can set it up to book appointments by other appointments. That way to don't have hours of down time when you first start out.

Cons

The only thing that I can say I dislike at this point is the price. Don't get me wrong it saves you time and everything is in one spot. Could there be an option like pro but for new business owners? For example, if you have under 50 clients pro is less expensive. I think I use most of the services available but I don't use it all that often since I don't have a huge clientele.

Alternatives considered

[Namely](https://www.capterra.com/p/143606/Namely/)

Reason for choosing Goldie

Goldie offered everything I was looking for and more

Review Source

SK

Samantha K.  
Beautician  
Cosmetics  
Used the software for: Less than 6 months

### "Changed my business and took the stress away "

November 13, 2025

5.0

Loving Goldie! It’s honestly changed my business. The switch from Fresha was so smooth, and the Goldie team have been amazing — they reply so quickly whenever I need help. I feel so much more organised now, and it’s taken so much stress and pressure off my business. As a mum with young children, this has given me more time with them too! I love how it prompts me to take deposits and reminds me about appointments — it just makes everything easier.

Pros

What I love most about Goldie is that you can take deposits directly through the app, and if you ever need to change appointment times, you can message customers on WhatsApp right from there.

Cons

When you go to send out the deposit, it automatically selects text message. I’d prefer it to default to WhatsApp instead, as most of my customers use that more often. That’s just a personal preference though — I’ll ask Goldie if this can be changed.

Alternatives considered

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

Reason for choosing Goldie

Pricing was reasonable compared to others with the features it was offering I like How Klarna is integrated

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

They charge to much for text messages and it was becoming pricey with less features

Review Source

Response from Goldie

November 14, 2025

Thank you so much for leaving this review. Seeing that impact really means a lot to the team. I have shared your idea of WhatsApp for deposits with the product team.

KD

Kirsty D.  
Nail Technician and Beautician  
Cosmetics  
Used the software for: Less than 6 months

### "Happy I Moved To Goldie"

October 21, 2025

5.0

Pros

I found it really easy to move over my existing clients and appointments, it was a very quick and easy process and I was set up and ready to go in no time. This was really important to me so I was impressed with how it was handled. I find it really good value for money and is considerably cheaper than the software I was using previously. My favourite thing is the booking page having a gallery and review area, they've really helped me stand out. Overall it's very easy to use and schedule appointments and my clients seem to have no problems.

Cons

The only things I wish were better is the reports available. I like to be able to break up my stats into different areas i.e how much I took on card Vs cash and how long it takes payments to come to you once received from a client. For that reason I use a different company for payments.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Goldie

Because of usability, fictions available and booking gallery

Switched from

[Timely](https://www.capterra.com/p/142756/Timely/)

Due to the monthly cost being quite high

Review Source

Response from Goldie

October 24, 2025

Thank you for the feedback. I would love to learn more about the reports data you would like to see for payments. Can you reach out to us at payments@heygoldie.com?

EC

El C.  
Nail Technician  
Retail  
Used the software for: Less than 6 months

### "Best Move Ever!"

November 16, 2025

4.0

It was definitely a learning curve moving from another booking system to Goldie but I can confidently say I’m very impressed with it.

Pros

The built in card payments is fantastic! The switch over process was quick and easy too. The customer service is impressive, any email I’ve sent was replied too so quickly with all my questions answers and any issues fixed.

Cons

I would like to have an invoice available that consolidates the months payments received and card fees paid, this was available with my last booking system. I do think that finding and navigating certain things in settings can be difficult, such as changing certain work days to add holidays.

Alternatives considered

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[Ovatu](https://www.capterra.com/p/132529/Ovatu-Manager/)

Reason for choosing Goldie

Recommendations from other nail techs who love Goldie

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

The hidden fees were becoming insane, then an added monthly fee was coming into play on top.

Review Source

Response from Goldie

November 17, 2025

Thank you so much for the feedback. We would love to hear more about the consolidated invoice request. Can you email me at payments@heygoldie.com to discuss further.

VR

Verified Reviewer  
Massage Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Fantastic with room for improvement"

July 16, 2025

4.0

So close to gold! By far the most enjoyable schedule program I use, with a few quirks here or there. If they streamline things just a little more, Goldie could very easily become a 10/10.

Pros

Very intuitive, makes booking super easy for clients. Goldie can text clients if they haven't rebooked after a month, and clients can text back if they have any questions. The UI is clean and works smooth and quick like you'd expect. The amount of features that you get for the price is comparatively way better than the competition. As a sole proprietor, goldie has everything I need to function in the default pro plan, where as most other applications try to hide a few necessities in their super premium plans, resulting in me not pursuing them. One if the main reasons I chose Goldie was their frequent update schedule, and perceived response to feedback.

Cons

It's missing a few features, ie not limiting the amount of products or services a client can book at once. There's a few small quirks that I wish were different such as, asking a client to respond YES if they want reminders rather than asking them to say STOP, some clients don't read or respond to the first text and don't get reminders. Another quirk: Booking an appointment as the provider doesn't show you what conflicts you may have per service time, rather you need to check the calendar prior. It'd be much more intuitive to have timeslots to choose from in addition to the current clock format. My final small quirk is the inability to hide the payment button when online payments are unavailable. I have them disabled due to my biggest issue, which I elaborate on below. My last, but biggest, compromise with Goldie is the inability to save cards on file WITHOUT a client account. A majority of my clients dislike accounts, but want to pay by card on file. I have not been able to switch off of my previous POS due to this. And as such, I can't take early payments through goldie, as I choose to not split my income into two different POS systems.

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Reason for choosing Goldie

Square's Calendar sync was google-only. Square, Gloss, Vagaro, and Acuity could not let clients add enhancements (or products) without extending the appointment duration. Gloss Genius was VERY slow and buggy. Goldie had much better text features, and is the only platform clients can reschedule themselves on easily.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Calendly had a perfect Calendar sync, but didn't offer major features like recurring appointments, or Conditional text reminders. Calendly was way too bare bones for a spa schedule.

Review Source

Response from Goldie

July 17, 2025

Wow - thank you so much for the detailed review. This is incredible feedback for the team. Related to the SMS - your client opts in to messaging when they create an appointment, so they get the messages by default unless they send stop. Please let us know if you are seeing otherwise so we can look into it. Thank you for the feedback on service limits, payments button, and booking conflicts. We currently show conflicts when the appointment is recurring and I will share the idea of expanding it with the product team. For your last point about client accounts - a client account is actually not required to save a card on file. We give clients the option to create an account, but that's primarily to review appointment history. We will review the language we use here to make that clearer. Also we have some big card on file updates coming soon so stay tuned. If you have any other payments feedback - we would love to hear it. Let us know at payments@heygoldie.com 

JM

Jessica M.  
Pet groomer  
Consumer Services  
Used the software for: Less than 6 months

### "So far with Goldie"

December 12, 2025

5.0

Overall I am happy with Goldie app and also really love having the desktop version. It has helped me a lot I just wish it would stop me from booking during non working hours.

Pros

It’s an all in one software that handles scheduling, taking payments, messaging, expenses tracking and more at an affordable price.

Cons

It allows me to schedule clients during my non working hours. This keeps messing me up and causing me to have to reach back out to my clients to reschedule their appointments. This is not a good look for a business. And I believe the Goldie app should stop me from doing this. There is no point in having non working hours if the app allows me to schedule during those times.

Alternatives considered

[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Groomsoft](https://www.capterra.com/p/129785/Groomsoft/)

Reason for choosing Goldie

It gave more of the features I was looking for within the budget I was willing to spend . As well as ease of use

Review Source

TP

Taylor P.  
Owner Esthetician  
Cosmetics  
Used the software for: Less than 6 months

### "I like it!"

November 2, 2025

5.0

Overall experience has been great & I’d recommend this to everyone needing a booking site. The price is also another factor into why I chose Goldie. Great pricing for value.

Pros

The payment processing is very simple, easy user interface for both client & business owner. I like that it adds options for consent forms as well.

Cons

The calendar sync doesn’t always work & has resulted in me being double booked twice, but I think I may have figured that out on the backend.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing Goldie

Goldie had more features for a comparable cost.

Switched from

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)

pricing & features. Goldie has more for less.

Review Source

Response from Goldie

November 3, 2025

Thank you so much for taking the time to leave this review. If you are running into sync issues, please reach out to us at support@heygoldie.com

KW

Katie W.  
Dog Groomer  
Consumer Services  
Used the software for: Less than 6 months

### "Goldie Review "

March 20, 2026

5.0

Very good so far. Took a little time getting used to everything and where everything was on the app but I would definitely recommend it to anyone starting out a business

Pros

Very good value for money and gave me piece of mind regarding payment security when starting up my new business. I like that you can have everything you need in one place and it is easy to amend your website and booking system Starting a new business was extremely daunting and I didn't know where to start in terms of a website or client forms and Goldie helped me feel less overwhelmed and allowed me to enjoy setting up my business

Cons

Wish I could change the calendar to stay in monthly view and wish there were more dog grooming related forms such as grooming records and body maps which would be extremely helpful and more dog grooming related social media templates

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Goldie

Introductory offer was good & Goldie was recommended by a friend

Review Source

RH

Renee H.  
Manicurist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Happy user!"

May 1, 2026

5.0

I love it! I switched from Acuity and m so happy with the overall experience and would recommend to anyone.

Pros

The interface for my clients and the user friendly experience. I love the app and the layout of the different websites.

Cons

Some of the limitations on customizations to the website and also in the backend for me to be able to have control over certain things.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Interface of the website and user friendly experience

Review Source

ML

Morgan L.  
Nail technician  
Cosmetics  
Used the software for: Less than 6 months

### "ByMorgan review "

November 25, 2025

5.0

Very positive :) haven't had any issues, unsure whether I will set up payment options but nice to have the choice!

Pros

Was very easy to set up Clients have reported that it is nice to manage their appointments and having the option to pay Last system did not include text messages so that is nice

Cons

Not particularly a con, but I couldn't find the option to import from Salon IQ so had to manually import everything

Alternatives considered

[Timely](https://www.capterra.com/p/142756/Timely/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing Goldie

Easier to use, preferred actual face of the system

Review Source

SD

Sharmaine D.  
Nail tech  
Hospitality  
Used the software for: Less than 6 months

### "Positive review "

October 7, 2025

5.0

I have had a really positive time using Goldie compared to my previous booking system , it’s far easier for my clients to book in and the text messaging is amazing and easy to find

Pros

The text message reminders , also the free site !! All my clients have said it’s a easier system compared to my previous one

Cons

The least thing I like is I can’t use the expenses part unless I upgrade and pay £45 a month i think that feathers should come with the £25 option

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Hidden fees and now asking for a monthly payment

Review Source

Response from Goldie

October 9, 2025

Thank you so much for taking the time to leave this review!

GW

Giovanna W.  
Beauty therapist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Simple, efficient booking system that saves tiMe"

May 5, 2026

5.0

Overall, my experience with Goldie has been positive. It’s a reliable system that helps keep my business organised and professional. While there are a few areas that could be improved, it does exactly what you need it to do for day-to-day scheduling and client management. It’s especially useful if you want something simple, effective, and easy to manage without overcomplicating things.

Pros

Goldie is really easy to use, especially for managing appointments and keeping everything organised in one place. The booking system is straightforward for both me and my clients, which cuts down on back-and-forth messages. I also like the reminders and scheduling features — they help reduce no-shows and keep my day running smoothly. Overall, it saves time and makes running a business feel more streamlined.

Cons

There are a few areas that could be improved, like more customisation options and flexibility within bookings. Sometimes the features feel a bit limited depending on how detailed you want your setup to be. It would also be helpful if certain tools were more intuitive or had more advanced opti

Review Source

Response from Goldie

May 7, 2026

Thank you so much for the feedback. We are always trying to improve and would love to hear more about the customization options you are looking for. If you could email us at reviews@heygoldie.com - we would love to hear more.

AW

Albert W.  
Master Barber  
Consumer Services  
Used the software for: 1-2 years

### "Goldie Review by Ace the Barber"

December 4, 2025

5.0

The system is relatively easy to pick up, even for users who aren’t very tech-savvy. The interface is clean, the menus are intuitive, and most features are placed where you’d expect them. There is a slight learning curve with some of the more advanced tools, but once you get the hang of the workflow, it becomes second nature.

Pros

This platform succeeds as a reliable, full-service solution. It combines ease of use, strong security, solid scheduling tools, and efficient payment processing—making it a great fit for small businesses, service providers, and growing teams. I’d recommend it to anyone looking for an all-in-one system that won’t break the bank.

Cons

I wish I was able to add photos of my work on a regular basis thar would help boost business for entrepreneurs

Review Source

Response from Goldie

December 5, 2025

Thank you so much for leaving the review. We would love to hear more about your leaving photos idea. You can currently add photos to your online booking page - but it sounds like you are thinking about something related to frequency?&nbsp; We would love to learn more - if you could reach out to us at support@heygoldie.com

HL

Haelyn L.  
Hair Stylist  
Cosmetics  
Used the software for: Less than 6 months

### "Effortless Scheduling and Client Management"

November 10, 2025

5.0

My overall experience with Goldie has been very positive. It’s reliable, easy to use, and has simplified so many parts of running my business — from booking to reminders to payments. It truly helps me stay organized and give my clients a smooth experience.

Pros

I really liked how user-friendly and organized Goldie is. It makes scheduling, reminders, and payments so simple — everything runs smoothly and saves me time with clients.

Cons

I didn’t dislike much, but sometimes the app can feel a little limited when it comes to personalizing things to fit my brand and client experience.

Review Source

Response from Goldie

November 11, 2025

Thank you so much for taking the time to leave a review!

LB

Louise B.  
Beautician  
Cosmetics  
Used the software for: Less than 6 months

### "Love the app"

February 18, 2026

5.0

Great, I have had no problems at all with Goldie, the price is really good too, not as expensive as others and I’ve tried a few and this is definitely the best value

Pros

I love Goldie, it has a lot of features that help you with having a great booking system, it has the option to have online booking, messages your clients to remind them of their appointments

Cons

There’s nothing I don’t like about using Goldie, I have no cons at all about the app, I love it and would recommend to anyone

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

It was too expensive and they had high fees

Review Source

Response from Goldie

February 24, 2026

Thank you so much for taking the time to leave this review! We really pride ourself on our value so we always appreciate when other people see it!

SM

Sarah M.  
Business owner and groomer  
Consumer Services  
Used the software for: Less than 6 months

### "Excellent booking system"

May 27, 2026

5.0

I really like it and I’m looking forward to see how it can help me grow my business and keeps me in full control of my bookings

Pros

I’m new to running my own grooming Salon and this has made the whole system of booking much easier. It helps me keep better track of my calendar, diary and the automated SMS messages are fantastic

Cons

I would like to have more flexibility over the pricing of the grooms and maybe some support initially in making sure I have everything set up correctly (maybe a tutorial)

Review Source

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