--- title: "Goldie Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Goldie the right Medical Spa solution for you? Explore 1172 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/268055/Goldie/reviews/" page_type: "reviews" language: "en" --- Goldie 4.8 (1172) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Goldie Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews LS Leah S Nail technicianConsumer Services, Self-employedUsed the software for: Less than 6 months. “The set out of the system for my clients when booking, it’s nice and simple and you can add photos to each category to make it easier for them.“ May 14, 2026 MK Mya K Nail techCosmetics, Self-employedUsed the software for: 1-2 years. “Finally, despite its appealing features, the lack of seamless integration with other tools I regularly use made the overall experience less efficient and a bit frustrating over time.“ May 24, 2026 EW Emma W Aesthetic practitioner lash and brow techHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “It’s quick and was an effortless transition my old software, it’s multiple payment options are great for offering clients more options, I was able to easily edit all automated client messages and this will no doubt help me massively in my business“ January 15, 2026 MK Mya K Nail techCosmetics, Self-employedUsed the software for: 1-2 years. “Additionally, the interface felt somewhat outdated and less intuitive than expected, making certain tasks more time-consuming than they should have been.“ May 24, 2026 MS Mark S BarberBusiness Supplies and Equipment, Self-employedUsed the software for: Less than 6 months. “Scheduling and the booking it helps me to keep track everyone coming and going to be able to stay on top my business“ May 15, 2026 AS Angela S OwnerConsumer Services, Self-employedUsed the software for: Less than 6 months. “I had an issue setting up my Stripe connection and customer service was limited during the holidays so that part took longer than it should have to resolve.“ January 8, 2026 af ashleigh f pet groomingVeterinary, Self-employedUsed the software for: Less than 6 months. “I really enjoy being able to book my appointments on there for my grooms and it allows me to see who the appointment is for and time and how long“ September 8, 2025 JF Joane F Nail artistIndividual & Family Services, Self-employedUsed the software for: Less than 6 months. “Very tricky when trying to set up deposits. When requested the help I needed an AI email was received as a response.“ May 10, 2026 ## Showing most helpful reviews Showing 1-25 of 1172 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Isis M. I. Founder and Managing Attorney Law Practice Used the software for: Less than 6 months ### "A real timesaver, and perfect for what I need!" January 22, 2020 5.0 With Appointfix, I can remind my clients and potential clients of their appointments with just a few taps. I get to go into the office already having a sense of who is coming and who will need to be rescheduled. No more calling them at 11:05 asking if they’re coming to their 11am appointment- I’ve confirmed it long before! Pros Allows for multiple texts per appointment, easily customizable and modifiable, multiple languages available, cost-benefit is outstanding, calendar sync- so much to love Cons Can’t use it on my computer (or, I haven’t yet found a way to do so) Alternatives considered [ReminderCall.com](https://www.capterra.com/p/161549/ReminderCall/)[GoReminders](https://www.capterra.com/p/154785/GoReminders/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Heymarket](https://www.capterra.com/p/167436/Heymarket/)[Appointment Reminder](https://www.capterra.com/p/154255/Appointment-Reminder/) Reason for choosing Goldie They offered the highest portion of necessary & desired features, and the greatest flexibility/customization, for the best price. Review Source SP Suphotjana P. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent salon management software" March 16, 2026 5.0 Overall Goldie is a very good and stable salon management software. It definitely requires some additional functionality to address the issues that I have highlighted, but overall it really is an asset to our business. Pros Ease of use, logical and intuitive layout, customers find the online booking app very easy to use. Reduced DNA's by 66% by using the text reminder system though the AI receptionist. Cons No functionality to add two therapists to one appointment. This is a very important feature for us to have, as we have clients with a disability that require two therapists in attendance. No functionality to merge clients records, this would really be helpful, as it is so easy to create duplicates by mistake. Alternatives considered [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) Reason for choosing Goldie Ease of use, intuitive interface and no expensive addons to get a completely function management system. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Prices became too expensive for a small business to continue with. Review Source Response from Goldie March 17, 2026 Thank you so much for the feedback! We have shared your duplicate staff member request with the product team. JO Joe O. Owner Consumer Services Used the software for: Less than 6 months ### "Bad customer service " February 5, 2025 1.0 Not a great experience. I am going to have to use a different system as i feel if it takes this long to get in touch with a help team i wouldnt like my money going through them Pros Seems like a good system and i like the fact you can take deposits etc Cons Cannot get in touch with the help team at all have been having issues with payment and trying to get in touch with them for days. Alternatives considered [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing Goldie I thought it was geared more towards the hair and beauty industry but i am going to go back to square Review Source Response from Goldie February 6, 2025 Hello Joe, I am sorry you have been having trouble. Can you check your spam folder for our email responses? They would be from support@heygoldie.com or payments@heygoldie.com. We reply to every question - on average in under 2 working hours - but sometimes it can get caught in spam.  kB katelyn B. Spray Tan Technician Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great booking app that provides ease for business owners " June 26, 2026 5.0 Wish I caved and joined so much earlier than now. It saves from having multiple booking options to one. I used to have people msg me via Facebook, via text and email and now it’s just this one app. Pros I love the ease of appt bookings for clients. It allows questions from clients as well but give the opportunity for clients to look themselves Cons I would like to have the waitlist option without the much added cost since I’m not busy enough but there are days I don’t want my clients to think i am not able to take the appt if my appt spots are filled. I could make room somewhere Switched from [Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) The appts would show up in PST and not my local time after switching multiple times. Also, I could not access the calendar anymore but my clients could Review Source JR Jenny R. Salon owner Cosmetics Used the software for: Less than 6 months ### "Fantastic and highly recommended " March 5, 2026 4.0 All in all I think they are great. My work life is easier now as it helps me loads in multiple different areas of the business. Showing me the statics of my salon too. Pros Goldie is the first ever system I have used to run my business and it’s made my life so much easier. Clients can now book there own appointments so no back and forth messages. It helps me with marketing and reminder messages to which is important for me. The interface for both me and the client is so easy. The fact it allows me to use klarna is a big thumbs up for my clients as it spends the costs for the client but I receive all the money. Now they have added the new schedule next appointment button at the checkout that’s so much easier to. Cons I don’t like the amount of time it takes for pay outs at the start. It is a long time to get a pay out especially when you need to order hair. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Timely](https://www.capterra.com/p/142756/Timely/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Goldie There was various reasons split over the lot of them. This one came highly recommended to me by someone I know who uses it was the most important because I couldn’t find you online. But also the klarna aspect, being able to link with social media, client information, fast payout payment, the charges for using your system to process payments. Review Source Response from Goldie March 6, 2026 Thank you so much for leaving this review! We hear you on the first payout timing and our team is actively working on speeding up payouts for new users! RW Rebecca W. Reservation Coordinator Events Services Used the software for: 1-2 years ### "Great Small Business Platform " February 25, 2026 4.0 Overall I really like the platform. I would, and have, recommend for any small business. The free service is perfect for those with low volume, and the paid services are reasonable as business grows. Pros I like the ability of being able to control the schedule and customers being able to schedule appointments. Cons The advanced packages are pricey for the volume of appointments our business has. I would like to see Pro Limited for businesses with limited volume that would like to have the advantages of Pro like automatic messages and card payments. Alternatives considered [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing Goldie We choose Goldie based on features available at no cost, and reviews. Review Source LJ Lexie J. Beautician Cosmetics Used the software for: Less than 6 months ### "Goldie gets 10/10 from me!" March 5, 2026 5.0 10/10 I really love it! I think it’s so affordable and worth the pennies for what you get I wish it was shared more, compared to other systems it gives you the professional look of your own website that you can uniquely customise, all of my clients have give amazing feedback even those older ladies who aren’t on socials and devices the same as the younger demographic! Pros I love how clear things are from a provider and customer standpoint. This was a really big worry of mine as I’m dyslexic so I need things very visual and clear and Goldie is exactly that! Cons I struggled at the start with knowing I’d done everything correctly I had to Google some bits I’d like a tutorial I think to really go into depth for a beginner. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Goldie It was so much cheaper and I found more people I was following rated the website side of this app Review Source Response from Goldie March 6, 2026 Thank you so much or leaving this review and getting the word out about us! MK Michael K. Aesthetic practitioner Alternative Medicine Used the software for: 1-2 years ### "Intuitive, User-Friendly, and Worth Coming Back To" December 17, 2025 5.0 I originally used HeyGoldi for a year, then decided to move to another platform. However, I only lasted about eight months there before realizing how much I missed the simplicity and user-friendly design of HeyGoldi. In the end, I chose to return, mainly because of how effortless and intuitive the system is compared to others. Pros I’ve been using the HeyGoldi app and what I like most about it is its interface — it’s clean, intuitive, and very easy to use. Cons One great additional feature that I believe is currently missing would be the ability to share a calendar with another practitioner. This would allow another practitioner to carry out treatments during time slots when I don’t have any clients booked, making even better use of available time overall. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Reason for choosing Goldie Booksy seems to be too complex and difficulty to use Switched from [THAT TIME](https://www.capterra.com/p/10014495/THAT-TIME/) HeyGoldie has better client management, sms reminders and platform is much easier to use as well. Review Source AS Amy-Louise S. Dog groomer Veterinary Used the software for: Less than 6 months ### "Easy to use " May 23, 2026 5.0 Saved me a lot of time booking and sending out reminders. Admin is now much easier to manage day to day. Pros Easy to use, has all the features I need and saves me time sending reminder texts etc out manually to clients. Cons Doesn't automatically text clients when I alter an appointment in the diary. I.E if I move the time up in my diary manually. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Reason for choosing Goldie I liked how it looked and how easy it was to use Review Source Response from Goldie May 25, 2026 Thank you for taking the time to leave such an nice review. mM millie M. lashes Apparel & Fashion Used the software for: Less than 6 months ### "this app is amazing" June 16, 2026 5.0 its been easy to set up and get it rolling, my clients find it easy to use which is something i was lookingfor Pros i like everything, its easy to use, the scheduling and the payment processing and blocking off time for myself is great Cons all the features i like are only in pro plus which is a downside and its a bit to expensive for me so ive done the free trial Switched from [Setmore](https://www.capterra.com/p/122035/SetMore/) goldie was cheaper and easier both me and my clients to use Review Source Response from Goldie June 17, 2026 Thank you so much for taking the time to leave this review! We really appreciate it MW Megan W. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Absolutely loving it! Best one by far" August 18, 2025 5.0 I’m really enjoying it has everything I’ve been looking for in a booking system for such an amazing price which is why I choose them, I hope the remain competitive with this as most sites are just unaffordable now. I also love you get your own website Pros I love that people can book online but I’m able to choose where I send the link so it isn’t Available to everyone if I don’t want it to be, but also that I can approve appointments Cons The only thing I would change is that the appointments can be turned a certain colour in the Calendar once they have been completed, as they show a green icon but it would be good if you had the choice for the whole appointment to show green in the Calander Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Timely](https://www.capterra.com/p/142756/Timely/)[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Goldie Fresha, phorest, aesthetic nurse software, get timely, booksy! And way more!!To name a few Because they had EVERYTHING I needed and were so valuable Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Because I couldn’t have an online booking option without being advertised on a market place, which I didn’t want. Also I didn’t want to take on any new clients and you weren’t able to accept or reject appointments they were just able to automatically book. Review Source PE Page E. Owner and operater of a hair salon suite Consumer Services Used the software for: Less than 6 months ### "Happy Goldie user" September 8, 2025 5.0 9.5 out of 10! This has helped me with the start of my business. I love that i can keep notes for each client. Pros Easy to understand. Helpful. Returned my question through email very quickly. Great price. I love the customization. Cons The client cant tip over 100% of the service value. And I cant adjust timing while making an appointment. I have to go to the services and adjust all timing. I cant customize per appointment. And i cant tell when my card reader is coming in Switched from [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) I opened my own salon suite. My previous salon closed Review Source PH Paige H. Makeup artist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Beauty business " April 28, 2026 5.0 Great Experience! Helping me to easily run my business and my customers to get the best booking experience Pros Easy to book now I don’t get missed appointments and my scheduling has got a lot better! No bugs or issues like I had with other sites and easy communication between me and clients messaging Cons Iv had no bugs or issues with Goldie yet! Great value for money and helps me run my business smoothly Switched from [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Cost was too much for a small business it was taking quite a bit to run Review Source Response from Goldie April 29, 2026 Thank you so much for taking the time to leave this review! TP Taylor P. Owner Esthetician Cosmetics Used the software for: Less than 6 months ### "I like it!" November 2, 2025 5.0 Overall experience has been great & I’d recommend this to everyone needing a booking site. The price is also another factor into why I chose Goldie. Great pricing for value. Pros The payment processing is very simple, easy user interface for both client & business owner. I like that it adds options for consent forms as well. Cons The calendar sync doesn’t always work & has resulted in me being double booked twice, but I think I may have figured that out on the backend. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Goldie Goldie had more features for a comparable cost. Switched from [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) pricing & features. Goldie has more for less. Review Source Response from Goldie November 3, 2025 Thank you so much for taking the time to leave this review. If you are running into sync issues, please reach out to us at support@heygoldie.com LM Lucy M. Nail tech Cosmetics Used the software for: Less than 6 months ### "Great app recommend for nail techs " January 15, 2026 5.0 So far I'm really enjoying it and my clients find it easy to use, it's been easy to sign up and navigate. Pros I love how it looks and the ease of using. I love that it is easy to edit and looks very professional. Cons Maybe more free themes. So of the free themes are a little bit basic. Would be nice if there were a few more options Alternatives considered [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Goldie You were better in price and how it looked Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) This was a lot easier to use and looked better Review Source ML Morgan L. Nail technician Cosmetics Used the software for: Less than 6 months ### "ByMorgan review " November 25, 2025 5.0 Very positive :) haven't had any issues, unsure whether I will set up payment options but nice to have the choice! Pros Was very easy to set up Clients have reported that it is nice to manage their appointments and having the option to pay Last system did not include text messages so that is nice Cons Not particularly a con, but I couldn't find the option to import from Salon IQ so had to manually import everything Alternatives considered [Timely](https://www.capterra.com/p/142756/Timely/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Goldie Easier to use, preferred actual face of the system Review Source JT John T. Osteopathic Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great booking app at a great price" June 9, 2025 5.0 9/10. It’s easy, convenient works amazing on the iPad and phone. Had very few issues. If you are not overly tech savvy or just starting a business and want to look at an organisation system. This is 100% it. Pros It’s extremely easy to just pick up, everything is pretty straightforward and obviously. That’s THE most important thing. Love how notes appear on the next booking as a reminder! Cons Not obvious how to scan/copy in forms. I’d love a Mac/pc version to accompany the mobile.. maybe there is I just haven’t explored it properly! Other than that I really can’t think of much. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Goldie Cheaper and simpler to use, plus free trial Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) Expensive and too many unnecessary feature. Mobile support not great Review Source Response from Goldie June 10, 2025 Thank you so much for taking the time to leave such a positive review! We would love to hear more about you forms request if you can reach out to us at support@heygoldie.com SD Sharmaine D. Nail tech Hospitality Used the software for: Less than 6 months ### "Positive review " October 7, 2025 5.0 I have had a really positive time using Goldie compared to my previous booking system , it’s far easier for my clients to book in and the text messaging is amazing and easy to find Pros The text message reminders , also the free site !! All my clients have said it’s a easier system compared to my previous one Cons The least thing I like is I can’t use the expenses part unless I upgrade and pay £45 a month i think that feathers should come with the £25 option Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Hidden fees and now asking for a monthly payment Review Source Response from Goldie October 9, 2025 Thank you so much for taking the time to leave this review! GW Giovanna W. Beauty therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Simple, efficient booking system that saves tiMe" May 5, 2026 5.0 Overall, my experience with Goldie has been positive. It’s a reliable system that helps keep my business organised and professional. While there are a few areas that could be improved, it does exactly what you need it to do for day-to-day scheduling and client management. It’s especially useful if you want something simple, effective, and easy to manage without overcomplicating things. Pros Goldie is really easy to use, especially for managing appointments and keeping everything organised in one place. The booking system is straightforward for both me and my clients, which cuts down on back-and-forth messages. I also like the reminders and scheduling features — they help reduce no-shows and keep my day running smoothly. Overall, it saves time and makes running a business feel more streamlined. Cons There are a few areas that could be improved, like more customisation options and flexibility within bookings. Sometimes the features feel a bit limited depending on how detailed you want your setup to be. It would also be helpful if certain tools were more intuitive or had more advanced opti Review Source Response from Goldie May 7, 2026 Thank you so much for the feedback. We are always trying to improve and would love to hear more about the customization options you are looking for. If you could email us at reviews@heygoldie.com - we would love to hear more. AW Albert W. Master Barber Consumer Services Used the software for: 1-2 years ### "Goldie Review by Ace the Barber" December 4, 2025 5.0 The system is relatively easy to pick up, even for users who aren’t very tech-savvy. The interface is clean, the menus are intuitive, and most features are placed where you’d expect them. There is a slight learning curve with some of the more advanced tools, but once you get the hang of the workflow, it becomes second nature. Pros This platform succeeds as a reliable, full-service solution. It combines ease of use, strong security, solid scheduling tools, and efficient payment processing—making it a great fit for small businesses, service providers, and growing teams. I’d recommend it to anyone looking for an all-in-one system that won’t break the bank. Cons I wish I was able to add photos of my work on a regular basis thar would help boost business for entrepreneurs Review Source Response from Goldie December 5, 2025 Thank you so much for leaving the review. We would love to hear more about your leaving photos idea. You can currently add photos to your online booking page - but it sounds like you are thinking about something related to frequency?  We would love to learn more - if you could reach out to us at support@heygoldie.com AM Angela M. Esthetician Cosmetics Used the software for: 2+ years ### "Great overall app and cost effective " October 3, 2025 5.0 I originally started with appointfix app in 2020 for scheduling it was free and very basic. Since Goldie took over that app it has been one improvement after another. Pros Goldie is very user friendly. They have listened to the professionals who are using the app and have taken it from a basic scheduling app to everything I need and more! Cons When I sold my business, it was a long and somewhat frustrating ordeal to switch ownership. However when I relocated and started doing buisness again I went straight to Goldie! Review Source Response from Goldie October 7, 2025 Thank you so much for using Goldie! We are so happy to hear that we are growing in the right way to support your business. TSS Trenese Smith S. Hair Dresser Cosmetics Used the software for: Less than 6 months ### "Goldie 5 Star Review" May 9, 2026 5.0 Overall, my experience with Goldie has been very positive. It made managing appointments, schedules, and client communication much easier and more professional. The app is simple to learn, convenient to use daily, and helpful for staying organized. I would recommend it to other beauty professionals or small business owners looking for an easy booking system. Pros What I liked most about Goldie was how easy it made scheduling and booking appointments. The app is very beginner friendly and helps keep everything organized in one place. I also liked the automatic reminders and messaging feature because it helped reduce no-shows and made communication with clients simple. It’s affordable for small businesses and saves a lot of time. Cons One thing I liked least was that some features are limited unless you pay for the upgraded version. Sometimes the app can feel a little slow or glitchy when updating appointments, and I wish there were more customization options for booking and client management. Review Source HL Haelyn L. Hair Stylist Cosmetics Used the software for: Less than 6 months ### "Effortless Scheduling and Client Management" November 10, 2025 5.0 My overall experience with Goldie has been very positive. It’s reliable, easy to use, and has simplified so many parts of running my business — from booking to reminders to payments. It truly helps me stay organized and give my clients a smooth experience. Pros I really liked how user-friendly and organized Goldie is. It makes scheduling, reminders, and payments so simple — everything runs smoothly and saves me time with clients. Cons I didn’t dislike much, but sometimes the app can feel a little limited when it comes to personalizing things to fit my brand and client experience. Review Source Response from Goldie November 11, 2025 Thank you so much for taking the time to leave a review! KF Kitty F. Dog groomer Consumer Services Used the software for: Less than 6 months ### "Game changing " July 14, 2026 5.0 Game changing! It’s completely changed the way I work. I was worried I was missing people off the calendar and a couple times I did. Knowing you can have everyone’s booking at a touch of a button. People can pay deposits, for the appointment and more. For £30, it’s changed the whole game for me Pros It’s completely changed the way I work. I was worried I was missing people off the calendar and a couple times I did. Knowing you can have everyone’s booking at a touch of a button. People can pay deposits, for the appointment and more. For £30, it’s changed the whole game for me Cons So far so good. I don’t have anything negative. As a dog groomer maybe an option for two names (dog and owner)? Review Source SM Samara M. Massage therapy Mental Health Care Used the software for: Less than 6 months ### "Goldie fun." April 30, 2025 5.0 It’s a pretty good platform. I love the name. Goldie reminds me of Goldie Hawn.😁 Pros Goldie is pretty helpful. It’s an easy platform which is nice and it’s nice because you can build up upon it if you want to. you can almost build it the way you want to, but they make it easy in the beginning. It’s the easiest one I’ve looked at. I’ve been looking at all kinds of platforms in this one seems to be the easiest. Cons I don’t really have any complaints. It’s pretty good. The best one I’ve used so far. Review Source Response from Goldie June 4, 2025 Thank you so much for taking the time to leave such a glowing review! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.