--- title: "Goldie Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Goldie the right Appointment Scheduling solution for you? Explore 1172 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/268055/Goldie/reviews/" page_type: "reviews" language: "en" --- Goldie 4.8 (1172) [View alternatives](https://www.capterra.com/p/268055/Goldie/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Goldie Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews LS Leah S Nail technicianConsumer Services, Self-employedUsed the software for: Less than 6 months. “The set out of the system for my clients when booking, it’s nice and simple and you can add photos to each category to make it easier for them.“ May 14, 2026 HM Hollie M Dog GroomerRetail, Self-employedUsed the software for: Less than 6 months. “However it’s annoying how the website link has to have Goldie before it as it doesn’t look like a proper website at the moment though its link.“ March 1, 2026 EW Emma W Aesthetic practitioner lash and brow techHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “It’s quick and was an effortless transition my old software, it’s multiple payment options are great for offering clients more options, I was able to easily edit all automated client messages and this will no doubt help me massively in my business“ January 15, 2026 MK Mya K Nail techCosmetics, Self-employedUsed the software for: 1-2 years. “Finally, despite its appealing features, the lack of seamless integration with other tools I regularly use made the overall experience less efficient and a bit frustrating over time.“ May 24, 2026 MS Mark S BarberBusiness Supplies and Equipment, Self-employedUsed the software for: Less than 6 months. “Scheduling and the booking it helps me to keep track everyone coming and going to be able to stay on top my business“ May 15, 2026 MK Mya K Nail techCosmetics, Self-employedUsed the software for: 1-2 years. “Additionally, the interface felt somewhat outdated and less intuitive than expected, making certain tasks more time-consuming than they should have been.“ May 24, 2026 af ashleigh f pet groomingVeterinary, Self-employedUsed the software for: Less than 6 months. “I really enjoy being able to book my appointments on there for my grooms and it allows me to see who the appointment is for and time and how long“ September 8, 2025 AS Angela S OwnerConsumer Services, Self-employedUsed the software for: Less than 6 months. “I had an issue setting up my Stripe connection and customer service was limited during the holidays so that part took longer than it should have to resolve.“ January 8, 2026 ## Showing most helpful reviews Showing 1-25 of 1172 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Isis M. I. Founder and Managing Attorney Law Practice Used the software for: Less than 6 months ### "A real timesaver, and perfect for what I need!" January 22, 2020 5.0 With Appointfix, I can remind my clients and potential clients of their appointments with just a few taps. I get to go into the office already having a sense of who is coming and who will need to be rescheduled. No more calling them at 11:05 asking if they’re coming to their 11am appointment- I’ve confirmed it long before! Pros Allows for multiple texts per appointment, easily customizable and modifiable, multiple languages available, cost-benefit is outstanding, calendar sync- so much to love Cons Can’t use it on my computer (or, I haven’t yet found a way to do so) Alternatives considered [ReminderCall.com](https://www.capterra.com/p/161549/ReminderCall/)[GoReminders](https://www.capterra.com/p/154785/GoReminders/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Heymarket](https://www.capterra.com/p/167436/Heymarket/)[Appointment Reminder](https://www.capterra.com/p/154255/Appointment-Reminder/) Reason for choosing Goldie They offered the highest portion of necessary & desired features, and the greatest flexibility/customization, for the best price. Review Source LS Leah S. Nail technician Consumer Services Used the software for: Less than 6 months ### "Fabulous, easy and efficient " May 14, 2026 5.0 I think it works super well, my clients love it and find it easy to get around, love that it links in with google reviews etc l. Pros The set out of the system for my clients when booking, it’s nice and simple and you can add photos to each category to make it easier for them. I like the texts and email updates/reminders for my clients. It’s easy to navigate and works very efficiently for me. Cons The deposit link doesn’t work when I send it over text message. It doesn’t send as a url for them to click on, it’s just in regular text. I would like a feature for my prices to rise from a certain date. I am raising my pricing in June but everyone who has booked for then it’s the same price as before. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) The marketplace charges, plus they were starting to charge for a system that wasn’t as good Review Source Response from Goldie May 15, 2026 Thank you so much for taking the time to leave this review. We have shared the price increase feature request with the product team. For links being clickable, this is a security feature by the phone manufacturers. Usually being added as a contact makes it clickable but not always. It is something we are working to improve. JO Joe O. Owner Consumer Services Used the software for: Less than 6 months ### "Bad customer service " February 5, 2025 1.0 Not a great experience. I am going to have to use a different system as i feel if it takes this long to get in touch with a help team i wouldnt like my money going through them Pros Seems like a good system and i like the fact you can take deposits etc Cons Cannot get in touch with the help team at all have been having issues with payment and trying to get in touch with them for days. Alternatives considered [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing Goldie I thought it was geared more towards the hair and beauty industry but i am going to go back to square Review Source Response from Goldie February 6, 2025 Hello Joe, I am sorry you have been having trouble. Can you check your spam folder for our email responses? They would be from support@heygoldie.com or payments@heygoldie.com. We reply to every question - on average in under 2 working hours - but sometimes it can get caught in spam.  SH Sarah H. Owner Veterinary Used the software for: 6-12 months ### "Great system " June 3, 2026 5.0 Love it , it works well. From the trial its been a god send to my business. Customers love it too and ae both find it easy Pros Easy to use and to link to my google diary. Customers finding it easy to book or request an appointment. . Great to just click in when on a call . Cons Only checkout , would like to have tick list Bacs cash or card Able to load a video amd multiple photos of dog aswell not just 1 photo Switched from [MoeGo](https://www.capterra.com/p/165732/MoeGo/) Im no longer mibile and needed something easier but with reminder texts Review Source MM Marisol M. Owner Cosmetics Used the software for: Less than 6 months ### "Wish it cover more features " June 4, 2026 4.0 Some what satisfied, I like the easy navigation and quick response when I run into issues, wish I could send marketing emails and text without extra payment Pros Easy to use for both business and clients I like that clienta are encouraged to leave reviews after receiving service Cons Not able to send email or text unless I pay extra for it. Glossgenius includes these features with paid plan Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Reason for choosing Goldie Similar features as the one I was using after several years Switched from [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) Price is continues to go up after a few months Review Source Response from Goldie June 5, 2026 Thank you for taking the time to leave this review. While we don't currently offer marketing emails, all of our transactional emails are free on all plans. On our paid plans you receive 500 - 1000 sms messages a month, depending on the plan. If you are seeing something differently please reach out to us at support@heygoldie.com - we want to make sure you are able to access your text messages. TJ Taylor J. Esthetician Consumer Services Used the software for: Less than 6 months ### "So happy I made the switch!" June 9, 2026 5.0 10/10 so far, I'm so happy I made the switch from my previous booking system. Definitely worth the money! Pros Its easy to use, has a beautiful interface, and my clients love it a lot more than my previous booking system! It looks a lot more professional, & I love how compatible it is with my social media platforms. Cons I would say the only thing I don’t love so far is that it only has the option to send text reminders to my clients, and that I can't separate prep instructions for certain services. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Goldie I like the way it looks, and have been a client who has used it for my nail services. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) I wanted a nicer looking booking system that was reliable and easy to use. Review Source JD Jessica D. Dog groomer Consumer Services Used the software for: Less than 6 months ### "New Glodie member " May 6, 2026 5.0 Goldie is very user friendly, I enjoy that it can be colour coded to my liking. I can change prices per client per service and have clients book for them self. Pros I like that there is an email sent out to clients to prompt them to leave a review! I really enjoy hearing what my clients have to say. Cons What I liked least was I came over from another scheduling app and had to learn how to navigate Goldie. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Fresha you had to check out clients before it sent out reviews and I didn’t want Fresha doing my book keeping in case it was messed up but I want my reviews. Review Source JA Jordan A. Window Tinter Automotive Used the software for: 6-12 months ### "I highly recommend Goldie to any business owner." May 12, 2026 5.0 So far my experience has been very positive. I run my tint business on Goldie and use it to schedule my appointments and automate my conversations with clients via text. Pros I love that it syncs with my Google Calendar so I’m able to see my personal and business appointments together at a quick glance. Cons The app can sometimes be a bit slow so I just close it and restart it and then it works just fine but that could also just be my phone. Alternatives considered [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Reason for choosing Goldie It was recommended to me and this checks most the boxes for my business Review Source AS Amy-Louise S. Dog groomer Veterinary Used the software for: Less than 6 months ### "Easy to use " May 23, 2026 5.0 Saved me a lot of time booking and sending out reminders. Admin is now much easier to manage day to day. Pros Easy to use, has all the features I need and saves me time sending reminder texts etc out manually to clients. Cons Doesn't automatically text clients when I alter an appointment in the diary. I.E if I move the time up in my diary manually. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Reason for choosing Goldie I liked how it looked and how easy it was to use Review Source Response from Goldie May 25, 2026 Thank you for taking the time to leave such an nice review. PH Paige H. Makeup artist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Beauty business " April 28, 2026 5.0 Great Experience! Helping me to easily run my business and my customers to get the best booking experience Pros Easy to book now I don’t get missed appointments and my scheduling has got a lot better! No bugs or issues like I had with other sites and easy communication between me and clients messaging Cons Iv had no bugs or issues with Goldie yet! Great value for money and helps me run my business smoothly Switched from [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Cost was too much for a small business it was taking quite a bit to run Review Source Response from Goldie April 29, 2026 Thank you so much for taking the time to leave this review! SK Samantha K. Beautician Cosmetics Used the software for: Less than 6 months ### "Changed my business and took the stress away " November 13, 2025 5.0 Loving Goldie! It’s honestly changed my business. The switch from Fresha was so smooth, and the Goldie team have been amazing — they reply so quickly whenever I need help. I feel so much more organised now, and it’s taken so much stress and pressure off my business. As a mum with young children, this has given me more time with them too! I love how it prompts me to take deposits and reminds me about appointments — it just makes everything easier. Pros What I love most about Goldie is that you can take deposits directly through the app, and if you ever need to change appointment times, you can message customers on WhatsApp right from there. Cons When you go to send out the deposit, it automatically selects text message. I’d prefer it to default to WhatsApp instead, as most of my customers use that more often. That’s just a personal preference though — I’ll ask Goldie if this can be changed. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Reason for choosing Goldie Pricing was reasonable compared to others with the features it was offering I like How Klarna is integrated Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) They charge to much for text messages and it was becoming pricey with less features Review Source Response from Goldie November 14, 2025 Thank you so much for leaving this review. Seeing that impact really means a lot to the team. I have shared your idea of WhatsApp for deposits with the product team. TS Tillie S. Aesthetics practitioner Health, Wellness and Fitness Used the software for: 6-12 months ### "Goldie app review! " November 28, 2025 5.0 Great customer service if I ever have any questions and user friendly app! I also think the pricing is very fair! Pros Goldie booking system has a really user friendly Lay out compared to other systems I tried as well as a free customised website which really helps clients when online booking! Cons I have nothing bad to say about the app, the pricing is fair and very user friendly! I haven’t had no issues! Alternatives considered [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Goldie Because of the layout of the app was a lot easier to use for me and a lot more user friendly Switched from [Salon Booking System](https://www.capterra.com/p/166320/Salon-Booking-System/) The other booking system didn’t have text reminders and was a lot more expensive for less support on the app! Goldie has a lot more features including clients consent forms Review Source KD Kirsty D. Nail Technician and Beautician Cosmetics Used the software for: Less than 6 months ### "Happy I Moved To Goldie" October 21, 2025 5.0 Pros I found it really easy to move over my existing clients and appointments, it was a very quick and easy process and I was set up and ready to go in no time. This was really important to me so I was impressed with how it was handled. I find it really good value for money and is considerably cheaper than the software I was using previously. My favourite thing is the booking page having a gallery and review area, they've really helped me stand out. Overall it's very easy to use and schedule appointments and my clients seem to have no problems. Cons The only things I wish were better is the reports available. I like to be able to break up my stats into different areas i.e how much I took on card Vs cash and how long it takes payments to come to you once received from a client. For that reason I use a different company for payments. Alternatives considered [SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Goldie Because of usability, fictions available and booking gallery Switched from [Timely](https://www.capterra.com/p/142756/Timely/) Due to the monthly cost being quite high Review Source Response from Goldie October 24, 2025 Thank you for the feedback. I would love to learn more about the reports data you would like to see for payments. Can you reach out to us at payments@heygoldie.com? MS Makeyla S. Business Owner Cosmetics Used the software for: 6-12 months ### "Great Pricing!" February 18, 2026 5.0 Great! I love this because it’s user friendly for me and my clients. It’s a great price for what I need in my business. Pros I like the price! It’s a great price and I get exactly what I need. I think I pay about $29 a month but I get every feature I need. Cons Sometimes there is minor bugs and glitches but so does any app. The discount feature has a small problem where the dates are incorrect. Alternatives considered [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) Reason for choosing Goldie GlossGenius is too expensive for getting the same features with Goldie. It’s at least $15 more. I’m not paying that. Review Source Response from Goldie February 24, 2026 Thank you so much for taking the time to leave this review! We released an update last week to fix the discount dates - if you are still seeing that issue please let us know. CR Chloe R. beauty salon Health, Wellness and Fitness Used the software for: 1-2 years ### "10/10 BOOKING SYSTEM" February 11, 2026 5.0 Absolutely loved goldie so far, the review section is really handy and the text automation to clients is fab Pros So easy to use, good app layout and love that it looks like a personalised website for clients. Very professional Cons The fact clients can’t have and use goldie as an application on their phone and see their appointments in one place Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Had a lot of recommendations for goldie, freshas fees were ridiculous Review Source TP Taylor P. Owner Esthetician Cosmetics Used the software for: Less than 6 months ### "I like it!" November 2, 2025 5.0 Overall experience has been great & I’d recommend this to everyone needing a booking site. The price is also another factor into why I chose Goldie. Great pricing for value. Pros The payment processing is very simple, easy user interface for both client & business owner. I like that it adds options for consent forms as well. Cons The calendar sync doesn’t always work & has resulted in me being double booked twice, but I think I may have figured that out on the backend. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Goldie Goldie had more features for a comparable cost. Switched from [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) pricing & features. Goldie has more for less. Review Source Response from Goldie November 3, 2025 Thank you so much for taking the time to leave this review. If you are running into sync issues, please reach out to us at support@heygoldie.com DM Dj M. CEO, Founder Marketing and Advertising Used the software for: Less than 6 months ### "Really enjoying so far" April 14, 2026 5.0 I am a budding freelancer and starting my business. Goldie has been a god send board, taking virtual and credit card payments. Set up a seamless in the execution is flawless. Pros Goldie makes it easy to track specialized inventory and bill customers. Recieving payments are lightning fast and Goldie ads a level of legitimacy for those starting out in business. Customers love the option to pay online. Cons Its not a huge deal at all, but the app could use a facelift with a default option thats not a calendar. I can see people confused as what to do. Alternatives considered [Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/) Reason for choosing Goldie I heard how good the payments options were, and that it was easy to use.And fully customizable Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) I wanted a better option with cheaper fees.That was not reliant on having an attachment Review Source KW Katie W. Dog Groomer Consumer Services Used the software for: Less than 6 months ### "Goldie Review " March 20, 2026 5.0 Very good so far. Took a little time getting used to everything and where everything was on the app but I would definitely recommend it to anyone starting out a business Pros Very good value for money and gave me piece of mind regarding payment security when starting up my new business. I like that you can have everything you need in one place and it is easy to amend your website and booking system Starting a new business was extremely daunting and I didn't know where to start in terms of a website or client forms and Goldie helped me feel less overwhelmed and allowed me to enjoy setting up my business Cons Wish I could change the calendar to stay in monthly view and wish there were more dog grooming related forms such as grooming records and body maps which would be extremely helpful and more dog grooming related social media templates Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Goldie Introductory offer was good & Goldie was recommended by a friend Review Source ML Morgan L. Nail technician Cosmetics Used the software for: Less than 6 months ### "ByMorgan review " November 25, 2025 5.0 Very positive :) haven't had any issues, unsure whether I will set up payment options but nice to have the choice! Pros Was very easy to set up Clients have reported that it is nice to manage their appointments and having the option to pay Last system did not include text messages so that is nice Cons Not particularly a con, but I couldn't find the option to import from Salon IQ so had to manually import everything Alternatives considered [Timely](https://www.capterra.com/p/142756/Timely/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Goldie Easier to use, preferred actual face of the system Switched from [SalonIQ](https://www.capterra.com/p/128737/Salon-iQ/) I left the salon I was working at so had freedom to choose which system I wanted Review Source MK Mya K. Nail tech Cosmetics Used the software for: 1-2 years ### "I love it but " May 24, 2026 5.0 Pros What I liked most about Goldie is how intuitive and user-friendly it is for managing appointments. It provides a smooth and organized way to keep track of all my bookings without any hassle. The interface is clean, and scheduling is quick and efficient, which saves me a lot of time. I also appreciate the reminders and notifications that help ensure I never miss an appointment. It’s reliable and offers a sense of control over my daily schedule. Overall, Goldie stands out for its simplicity, efficiency, and the way it makes organizing my appointments a stress-free experience every day. Cons The aspect I liked least about Goldie was the inconsistency in its performance. While the product generally delivered acceptable results, there were frequent glitches and occasional slow response times that disrupted the user experience. Additionally, the interface felt somewhat outdated and less intuitive than expected, making certain tasks more time-consuming than they should have been. Customer support, while responsive, sometimes offered generic solutions that didn’t fully address the underlying issues. Finally, despite its appealing features, the lack of seamless integration with other tools I regularly use made the overall experience less efficient and a bit frustrating over time. Review Source Response from Goldie May 25, 2026 Thank you so much for taking the time to leave this review. I would love to hear more about the integrations that would be helpful for your business. If you could reach out at reviews@heygoldie.com - it would be great to learn how we can improve more. GW Giovanna W. Beauty therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Simple, efficient booking system that saves tiMe" May 5, 2026 5.0 Overall, my experience with Goldie has been positive. It’s a reliable system that helps keep my business organised and professional. While there are a few areas that could be improved, it does exactly what you need it to do for day-to-day scheduling and client management. It’s especially useful if you want something simple, effective, and easy to manage without overcomplicating things. Pros Goldie is really easy to use, especially for managing appointments and keeping everything organised in one place. The booking system is straightforward for both me and my clients, which cuts down on back-and-forth messages. I also like the reminders and scheduling features — they help reduce no-shows and keep my day running smoothly. Overall, it saves time and makes running a business feel more streamlined. Cons There are a few areas that could be improved, like more customisation options and flexibility within bookings. Sometimes the features feel a bit limited depending on how detailed you want your setup to be. It would also be helpful if certain tools were more intuitive or had more advanced opti Review Source Response from Goldie May 7, 2026 Thank you so much for the feedback. We are always trying to improve and would love to hear more about the customization options you are looking for. If you could email us at reviews@heygoldie.com - we would love to hear more. AW Albert W. Master Barber Consumer Services Used the software for: 1-2 years ### "Goldie Review by Ace the Barber" December 4, 2025 5.0 The system is relatively easy to pick up, even for users who aren’t very tech-savvy. The interface is clean, the menus are intuitive, and most features are placed where you’d expect them. There is a slight learning curve with some of the more advanced tools, but once you get the hang of the workflow, it becomes second nature. Pros This platform succeeds as a reliable, full-service solution. It combines ease of use, strong security, solid scheduling tools, and efficient payment processing—making it a great fit for small businesses, service providers, and growing teams. I’d recommend it to anyone looking for an all-in-one system that won’t break the bank. Cons I wish I was able to add photos of my work on a regular basis thar would help boost business for entrepreneurs Review Source Response from Goldie December 5, 2025 Thank you so much for leaving the review. We would love to hear more about your leaving photos idea. You can currently add photos to your online booking page - but it sounds like you are thinking about something related to frequency?  We would love to learn more - if you could reach out to us at support@heygoldie.com JM Jess M. Dog grooming Consumer Services Used the software for: Less than 6 months ### "Great service but small change wanted " May 21, 2026 5.0 It's a great service, have no issues at all so far except the layout of the diary page on the users side Pros Goldie is a great service really easy to set up and use, and love the 'price varies' feature, I checked out most of the other booking softwares and noone else was offering this, and as a business with bespoke prices for every service it really helped Cons I don't really like the layout of my diary on my side, I wish it was more easy to read at a glance instead of scrolling up and down to check a day and availability Switched from [Topline OS](https://www.capterra.com/p/10016736/Topline/) Their online booking option was awful to use Review Source SM Samara M. Massage therapy Mental Health Care Used the software for: Less than 6 months ### "Goldie fun." April 30, 2025 5.0 It’s a pretty good platform. I love the name. Goldie reminds me of Goldie Hawn.😁 Pros Goldie is pretty helpful. It’s an easy platform which is nice and it’s nice because you can build up upon it if you want to. you can almost build it the way you want to, but they make it easy in the beginning. It’s the easiest one I’ve looked at. I’ve been looking at all kinds of platforms in this one seems to be the easiest. Cons I don’t really have any complaints. It’s pretty good. The best one I’ve used so far. Review Source Response from Goldie June 4, 2025 Thank you so much for taking the time to leave such a glowing review! LB Louise B. Beautician Cosmetics Used the software for: Less than 6 months ### "Love the app" February 18, 2026 5.0 Great, I have had no problems at all with Goldie, the price is really good too, not as expensive as others and I’ve tried a few and this is definitely the best value Pros I love Goldie, it has a lot of features that help you with having a great booking system, it has the option to have online booking, messages your clients to remind them of their appointments Cons There’s nothing I don’t like about using Goldie, I have no cons at all about the app, I love it and would recommend to anyone Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) It was too expensive and they had high fees Review Source Response from Goldie February 24, 2026 Thank you so much for taking the time to leave this review! We really pride ourself on our value so we always appreciate when other people see it! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.