# Setyl Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Setyl the right IT Asset Management solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/213372/Setyl/reviews --- Setyl 4.9 (26) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Setyl Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews EP Emma P Head of Finance and AdminNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “Integration with Microsoft 365, amount of information that can be captured“ September 6, 2024 David M Operations ManagerConsumer Goods, 11 - 50 employeesUsed the software for: Less than 6 months. “It has also saved us so much money by helping us track software agreements, so we never have to rely on one person to remember to cancel an expensive service we no longer use.“ November 4, 2022 Jan K Product LeadInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “The finance integration keeps costs low and gives forecasts for upcoming hires.“ May 19, 2022 YR Yusra R Laboratory Technician Research, 11 - 50 employeesUsed the software for: Less than 6 months. “Setyl customer service is outstanding, they are open to suggestions and I have had an amazing experience using the software.“ May 24, 2022 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pawel T. Deputy IT LEad Hospital & Health Care Used the software for: 2+ years ### "Fast onboarding process, simple adoption ans seamless integrations!" March 2, 2026 5.0 From the moment of the first sign-in with Microsoft, the journey with Setyl was marked by a professional, friendly approach and an amazing attention to detail. Customer support is on another level, and the integrations they offer keep expanding as the company matures. I am looking forward to what is to come! Pros The easiest onboarding process I've come across, seamless integrations, a vast array of assets and a very well-thought-out GUI. Super fast adoption rate! Cons When there were issues, rather cosmetic, may I add, after flagging them with the support team, the response was near immediate, and the resolution was deployed promptly. Alternatives considered [Snipe-IT](https://www.capterra.com/p/150016/Snipe-IT/) Reason for choosing Setyl The ease of the adoption process and the simplicity of integrations Review Source Response from Setyl March 15, 2026 A massive thank you for all of the feedback over the years and helping to consistently improve the platform! We really appreciate the review LV Lewis V. Cloud Technology and Security Manager Education Management Used the software for: 6-12 months ### "Setyl Review" June 24, 2025 5.0 Overall my experience has been brilliant, since I've started using it more on a daily basis I've learned a lot more about the system and we use it in a better way to get more out of it as business. Bulk updating of assets is key for us and work brilliantly, Setyl are always innovating with new features. Support is always fantastic. Pros The look & feel of the system, its clean and modern with everything you need right in front of you. The customisation you can have is brilliant Cons I can't think of anything at the moment, some features were enabled by standard but a quick support call had this fixed straight away & probably our fault. Switched from [Wasp Asset](https://www.capterra.com/p/80853/AssetCloud/) Wasp wasn't very easy to use and customisable Review Source CD Claire D. IT Purchasing Manager Education Management Used the software for: 2+ years ### "My Setyl Review " August 20, 2025 3.0 Great&Smooth.Happy with the system.It has loads of functions, we are still to explore.Great service. Pros It's easy to use+very user friendly.Brilliant,friendly support team.It's fast,never freezes/crashes. Cons You cannot bulk check out. This would be really helpful and time saving for us if we could do this. Switched from [Wasp Asset](https://www.capterra.com/p/80853/AssetCloud/) Because the details were held in another country Review Source Bridie S. IT Apprentice Hospital & Health Care Used the software for: 6-12 months ### "Easy to use, learn and simple to navigate" February 19, 2026 5.0 Simple, easy to use and learn, easy to navigate due to layout. Such a breeze to upload information and assets. Pros I love how easy and simple it is to use. As I am an Apprentice having to learn new things can be intimidating but with learning Setyl for the first time it was a breeze. Cons Whats not to like I dont have a bad thing to say about it honestly I use it everyday at work and it make my life to much easier especially on busy days. Review Source Response from Setyl March 15, 2026 Thank you so much for the review. We really appreciate your feedback and regular calls which have helped to improve the platform further. ML Minty L. IT Service Desk Team Lead Financial Services Used the software for: 1-2 years ### "Fantastic solution for our needs" February 19, 2024 5.0 So far everything has been great, from importing existing assets, to Linking our HR, Accounts, MDM tools into it. Pros We love the simplicity of Setyl which allows us to do our daily Asset management tasks. The way it can import information from multiple sources and unified into one easy to understand platform. It gives us flexibility to extend management access to others that are outside IT team. Cons I would like there to be a mobile app to allow for even more flexibility to use the system. Alternatives considered [AssetSonar](https://www.capterra.com/p/157754/Asset-Sonar/) Reason for choosing Setyl Setyl looked much cleaner and simpler to setup and use without having to invest a lot of time and resource. Setyl was and is still also committed to listening to their customers and adding features and general improvements. Whereas at the time AssetSonar told us that any changes or custom requests, suggestions would be charged as extra development. Review Source IW Ian W. Health, Safety and Wellbeing Manager Construction Used the software for: 6-12 months ### "Setyl use for managing assets in a mobile workforce " February 8, 2022 5.0 Superb, the company are incredibly approachable and have worked closely with us to ensure we were able to implement in the most efficient and usable way. Pros The software is easy to navigate, easy to add equipment to and manage, and the developers are incredibly approachable. The most impressive thing is the huge improvement it has brought to our asset management, we now know exactly what we have, who has it/where it is and the condition of its maintenance program (where applicable). We are able to record inspections against the equipment, improving our due diligence, and store documents such as manuals, warranties and calibration certificates which, for all intents and purposes, means they are always available with the equipment. Cons When we first started using the software the 'inspections' element did not suit us completely as any recurring inspection needed to be manually recreated after the previous one was signed off. This would have been too labour intensive. However we requested that on completion of an inspection a new one was automatically created at a pre determined frequency - this was introduced within a matter of weeks and was exactly as requested. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Checkr](https://www.capterra.com/p/177814/Checkr/)[AssetTiger](https://www.capterra.com/p/151021/AssetTiger/) Reason for choosing Setyl It ticked the most boxes, and the few that it didn't meet subsequent developments have addressed. It was also the best value option for us by some distance. Review Source AB Adrian B. Cyber Security Analyst / End User IT Specialist E-Learning Used the software for: Less than 6 months ### "We Love It!" September 26, 2022 5.0 Pros Setyl has been super useful in our daily workflow. Employee onboarding is super helpful, and we LOVE the asset management features of Setyl. The support has also been phenomenal. Any time we have run into any issues with Setyl, their team is able to get on a call with us almost immediately to resolve our issue. They constantly have new things and features in the pipeline, and they are more than willing to share their roadmap. Our managers have really appreciated the updates that are sent out in relation to software that they manage as well. Cons So far, the only issue we've had is in relation to login tracking for SaaS applications, but most of that is due to the SSO that we use, vs the SSO that they currently have support for. Alternatives considered [BetterCloud](https://www.capterra.com/p/139333/BetterCloud/)[Zluri](https://www.capterra.com/p/215002/Zluri/) Reason for choosing Setyl The cost of Setyl was very impressive and fit with us as a smaller company. The other options had a much higher cost and a minimum cost that didn't make sense for us. Additionally, we felt that the support and demo teams we talked to weren't as knowledgable about the offering as the team at Setyl was. Review Source Ethan M. Service Support Analyst Financial Services Used the software for: 2+ years ### "Setyl Review" February 25, 2026 5.0 Pros There's a lot of great features which makes life a lot easier for IT to manage and assign assets, such as automatic assignment of laptops depending on who last logged in, the support is top class, if there's any issues they are resolved quickly with full communication. Cons There were a few data import issues from 3rd party connections, such as archived users being added, however these have since been fixed. Review Source Response from Setyl March 15, 2026 A pleasure to be working with you, and thank you for all of the great feedback over the years. PT Panche T. Head of IT Information Technology and Services Used the software for: 1-2 years ### "Clean interface, quick value, great for growing IT teams" July 14, 2025 5.0 Setyl has been a great addition to our IT toolkit. It helped us organize device inventories, reduce SaaS waste, and streamline lifecycle management for users and assets. It’s user-friendly, fast to deploy, and well-supported. Pros Setyl gives us a clear, centralized view of devices and SaaS tools, which makes IT operations smoother and more transparent. It’s quick to implement, easy to train others on, and integrates well with the tools we already use like JumpCloud and Google Workspace. Cons Setyl is working well for our needs, though there’s still room to grow—especially around automation depth and reporting customization as the platform continues to evolve. Review Source RP Roscoe P. Head of Cyber Security Information Technology and Services Used the software for: 1-2 years ### "Setyl Review" March 20, 2026 5.0 Overall, I think Setyl is a great product. It meets the requirements for a modern day Asset Management System. Pros Two of the pros of Setyl are the large number of native integrations it has as well as its API capabilities. Cons One of the cons are that sometimes the use case for certain areas are a bit unclear. However, the team is very supportive in providing the clarity when needed. Review Source EP Emma P. Head of Finance and Admin Non-Profit Organization Management Used the software for: 2+ years ### "Invaluable resource for managing charity assets" September 6, 2024 5.0 Excellent! We really value Setyl in managing our finite charity resources and saving us time and money by making sure we know what we have, where it is and who has it! Pros Integration with Microsoft 365, amount of information that can be captured Cons Not applicable - I imagine there are additional features we don't use due to our limited size. Review Source NB Nathan B. IT Manager Computer Software Used the software for: 6-12 months ### "Great Product" July 31, 2024 5.0 Pros The ease of application to manage assets for the business is a time saver. The wide variety of integrations gives me a huge array of data to pull together to help manage the estate more efficiently. Cons As of yet, I'm yet to find any. I would stress, any technical issues or lack of functionality the team have been incredibly open to and supportive in making it a reality in rapid time. Review Source OS Ophelia S. Executive Assistant Computer Software Used the software for: 1-2 years ### "Simplified our Asset Management " February 16, 2022 5.0 Setyl has increased a smoother onboarding and offboarding experience for our office managers and has increased overall visibility on how many assets we have with all our employees. We have not yet focused on the agreements side of the tool yet, but that is due to come and we are excited to have Setyl helping us on that front too. Pros The layout visualises the structure of onboarding, offboarding and active members and their assigned assets and licenses very clearly. Having the asset inventory so visualised is extremely helpful and handy. We never had such a tool before and tried to manage it with spreadsheets, but Setyl is so easy to understand and use so that it is a joy managing the asset inventory. Cons Nothing to like least about Setyl. They are constantly evolving and every new product release is another great addition to the tool. Review Source David M. Operations Manager Consumer Goods Used the software for: Less than 6 months ### "Stop using spreadsheets!" November 4, 2022 5.0 From the very beginning they were so helpful, and ensured we were using the software to its full potential. Pros Like most small business we were using spreadsheets to track employees, equipment, and software agreements. That was unreliable, because it relied on imperfect humans to enter every detail. Setyl integrates with so many services we use, so we know immediately if HR has hired a new employee, or if an employee has left their laptop at a coffeeshop. It has also saved us so much money by helping us track software agreements, so we never have to rely on one person to remember to cancel an expensive service we no longer use. Cons We would love to see a better breakdown of spending, but have no doubt that will come with upgrades. Review Source PE Pete E. Head of IT Services Education Management Used the software for: 6-12 months ### "Excellent asset management service" May 19, 2022 5.0 Setyl has been an excellent company to deal with. Very forward thinking and responsive to requests for changes etc. Pros Setyl has been a great tool to keep track of assets in our organisation. There are some really useful functions in the service which include the ability to scan a new asset tag with a phone, go straight to the Setyl page and add the new asset. I also like that it can store contracts, keep track of users, and allow a teacher to scan a device they have found to see which student it is assigned to. Setyl as a company are also incredibly responsive to requests and feedback. Cons The asset tags could have more variety such as a type that breaks when attempted to remove it, and also a waterproof version. Reason for choosing Setyl Setyl is very easy to use, it is efficient when asset tagging a device, and the company is really great to work with for changes. Review Source VR Verified Reviewer Product Lead Information Technology and Services Used the software for: Less than 6 months ### "The solution for convenient and flexible asset, tool and people management" May 19, 2022 5.0 Pros Setyl is a very valuable tool for every company, small or big. Their interface is really intuitive, all needed features are included and well-thought. The integration with Google Workspace, Microsoft Azure and HR systems makes it a piece of cake to set it up. The sent labels for asset tracking are handy and durable. Very handy is the upcoming shadow IT functionality. Adding inspections to assets comes in handy for maintenance and regular checkups. The finance integration keeps costs low and gives forecasts for upcoming hires. Cons Currently no cons, as Setyl continue develops their product and add new features frequently. No real competitors for their product as it covers a wide range of departments (Servicedesk, People, IT and Finance). Review Source HK Haroon K. IT Support Analsyt Financial Services Used the software for: 6-12 months ### "Great Asset Management Tool" February 8, 2024 5.0 Pros Easy to use interface and comprehensive amount of fields for assets so you can view alot of info regarding your assets. Gives a good overview of what is being spent on devices and application licences. Great support from the team at Setyl with regards to any features requests being made and a quick turnaround for those features being implemented. Cons No cons at the time of writing everything has been great so far. Review Source AW Alistair W. Asset Manager Security and Investigations Used the software for: 6-12 months ### "Game Changing " October 31, 2022 5.0 10/10 impeccable service, highly recommend Pros UK ServersUser Friendly Fantastic support from staff continuous improvement Cons Currently I have encountered no issues to report Review Source YR Yusra R. Laboratory Technician Research Used the software for: Less than 6 months ### "Amazing experience" May 24, 2022 5.0 Great software and perfect customer service. I highly recommend it. Pros It is a user-friendly software, perfect for managing assets, people and instruments. We have received waterproof labels for asset tracking, which are very useful. I mostly liked the functionality of using a phone to scan a new asset tag, which would straight take you to the Setyl page to add a new asset. Also, the ability to add the warranty and documents make it more reliable, as it could be used to track the expiry of warranty and calibration/ maintenance due dates. Setyl customer service is outstanding, they are open to suggestions and I have had an amazing experience using the software. Milorad is incredibly responsive to feedback and is continuously adding more features as I request. Cons So far, there are no cons, I am satisfied with Setyl and how quick they are in implementing new features. Thank you for the great service, keep it up. Review Source Adrian R. Business Systems Manager Plastics Used the software for: 6-12 months ### "Great tool for managing IT Assets " June 9, 2022 5.0 Great onboarding and support , easy to setup , use and configure. Pros QR code tagging for devices , scanning via mobile device , ease of use and search facilities. Cons Having a mobile app would make scanning codes or registering devices much easier. Review Source sS sanjeev S. Sr Associate Information Technology and Services Used the software for: Less than 6 months ### "Great Product, handy reports" October 5, 2021 5.0 Great product, keeps customers happy with their great service Pros Its easy to handle the asset tracking, gives accurate output and low latency. Best part is it's handy, very helpful to track valuable items with tuned frequency for the output as required by the customers. Cons Great potential to beat all the other products in the market, though could not find any cons in this one yet. Review Source CD Christian D. IT Coordinator Education Management Used the software for: Less than 6 months ### "Great product Great Price " January 26, 2024 5.0 they go above and beyond with there help when you need it. Pros the asset/inventory tracking Customer service Cons you can not create a custom kit or add your image for assets or products Review Source DJV Dirk Jan V. VP of Engineering Internet Used the software for: Less than 6 months ### "Great experience" February 23, 2022 4.0 Pros The main reason we selected Setyl was because of the ease with which we can keep track of all our agreements and the users who have access to them. In addition we store the information related to GDPR compliance for those agreements. And it works great for that! Also a big shout out to the support given by the Setyl team, they have been very helpful and have responded quickly to any requests we had! Cons So far we are very happy with the product and Setyl has been very quick to respond to any features we felt would enhance the product for us. Like storing the GDPR related information, and the possibility to add pricing per person. Review Source TL Tim L. Analyst Banking Used the software for: Less than 6 months ### "Setyl Review" November 25, 2020 5.0 Pros Easy to use and integrate into my current business operations. Absolutely invaluable as it helps track my software and hardware costs, thereby reducing my overall costs. Cons Enjoyed every aspect of the product and would highly recommend Review Source VR Verified Reviewer Student Financial Services Used the software for: I used a free trial ### "Highly Recommend " November 25, 2020 5.0 Pros Its ease to help cut costs as a business and manage IT spending. Cons There could be more functions, and there's potential for the idea to be developed further. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.