# ExtraaEdge Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ExtraaEdge the right Admissions solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184015/ExtraaEdge/reviews --- ExtraaEdge 4.5 (140) [View alternatives](https://www.capterra.com/p/184015/ExtraaEdge/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ExtraaEdge Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews AM Akhila M Admission CounsellorEducation Management, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Overall, what I like most about ExtraaEdge is how it integrates advanced technology to simplify complex marketing workflows, making it easier for institutions to manage and convert leads effectively.“ November 29, 2024 SP Sushant P Assistant OfficerEducation Management, 201 - 500 employeesUsed the software for: 1-2 years. “Speed and Performance Issues: At times, the platform could experience slow loading speeds, especially when handling large datasets, which can hamper efficiency.“ September 9, 2024 SP Sushant P Assistant OfficerEducation Management, 201 - 500 employeesUsed the software for: 1-2 years. “The detailed analytics and reporting features were invaluable, providing actionable insights that helped optimize marketing strategies and improve overall conversion rates.“ September 9, 2024 TS Twinkle S CounsellorEducation Management, 11 - 50 employeesUsed the software for: 6-12 months. “Due to meta policy we are not able to msg on WhatsApp after 24 hours through extra edge.“ September 3, 2025 JM Joyce M ExecutiveEducation Management, 501 - 1,000 employeesUsed the software for: 1-2 years. “Supports integration with various platforms, including WhatsApp, social media, email, and phone systems, enabling seamless communication.“ January 7, 2025 AR Aditi R Admission counsellorEducation Management, Self-employedUsed the software for: 1-2 years. “ExtraEdge is that the platform has a steep learning curve, and it took our team a while to fully adapt“ September 2, 2025 AM Akhila M Overseas Admission CounsellorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “ExtraaEdge offers comprehensive tools for managing leads, tracking their interactions, and nurturing them through the admissions funnel“ December 16, 2024 MS Mohammad Azhar S CounsellorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes crm stopped working like its hanging badly. And sometimes the quality of call recoding is very bad.“ September 2, 2025 ## Showing most helpful reviews Showing 1-25 of 140 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Prashant G. Digital Marketing Manager Education Management Used the software for: 6-12 months ### "A good Lead Capture and Management Software" November 2, 2021 4.0 We as an educational organization like this software to capture the leads with their automated chatbot. Pros We as an educational organization like this software to capture the leads with their automated chatbot. It's really good and very effective with the flow. Cons There are some limitations in terms of some filters, Rest everything is okay Alternatives considered [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/) Reason for choosing ExtraaEdge We like the product and its effectiveness. Also, the cost was very less as compared to other products Review Source Response from ExtraaEdge Technology Solutions November 10, 2021 Thank you so much for your kind words, sir. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge. NP Neeraj P. Head of Marketing E-Learning Used the software for: 1-2 years ### "Extraaedge a recommended growth partner for edtechs" September 11, 2025 5.0 Extraaedge CRM does our work efficiently, have witnessed 18% growth after properly using it with full functionality. Pros We are using Extraaedge CRM for our organisation, the most useful feature which i like in it is it's drip marketing feature and lead journey automation. Cons Slightly steep learning curve, complex rules based system at initial phase. A few times, feels bloated with unrequested features. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Need a more organised and integrated setup for our lead management. Review Source JS Jyoti S. Admission Counselor Education Management Used the software for: 6-12 months ### "Smooth Interface with a Few Glitches" September 2, 2025 3.0 My overall experience with Extra Edge was mostly positive, but there were a few issues. The WhatsApp bot interface had some glitches, and I faced difficulty getting it to open properly. Also, the IVR conversion rate seemed Bit lower. That said, the overall interface was still pretty easy to use and had some good features. Pros Extra Edge was user-friendly interface, the powerful analytics it offers, and the ability to personalize marketing efforts. Automation was a big plus too it saves a lot of time, and the support/resources are solid. Cons Extra Edge was the steep learning curve at first, some of the customization options being a bit limited, and the integrations not being as seamless with other tools. Review Source GM Geetha M. Assistant Manager-Admin Education Management Used the software for: 6-12 months ### "Feedback of ExtraaEdge" November 29, 2024 5.0 Pros Its an easy access for data use and can get clear data on time. Cons its user friendly. students also can easily fill the details. Switched from [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/) As it was not having capacity to store the data for longer time and with in a year data use to get deleted so switch to EXTRAEDGE. Review Source AM Akhila M. Overseas Admission Counsellor Education Management Used the software for: 1-2 years ### "ExtraaEdge: A Powerful CRM for Education" December 16, 2024 5.0 Overall, ExtraaEdge is generally regarded as a powerful tool for educational institutions looking to streamline admissions Pros ExtraaEdge offers comprehensive tools for managing leads, tracking their interactions, and nurturing them through the admissions funnel Cons there are areas that may need attention, particularly in terms of making the platform more user-friendly and flexible for a broader range of users Switched from [greytHR](https://www.capterra.com/p/150850/greytHR/) I am not fully satisfied with the product. At this time, I prefer not to disclose the specific reasons for my dissatisfaction. Review Source SL SYED L. Analytics Head Education Management Used the software for: 2+ years ### "Top brand software for education related" November 26, 2024 5.0 It's user friendly app and analysis the data is very easily Pros Drip Marketing, user friendly application, customization reports and easily analyze the data Cons Some users have complained about poor service. However, some users have also praised ExtraaEdge for its user interface, convenience, and affordability. Others have praised the customer service Switched from [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) Not up to the mark for our goal and data management is very critical Review Source JS Jeswin S. Senior business development executive Education Management Used the software for: 6-12 months ### "Extraaedge Review" December 20, 2024 5.0 Very easy to use and can clearly derive and see the customer data without any uneasiness Pros UI and user friendly behavior. everything is easily accessible and pretty easy to interpret Cons nothing to mention. Everything is in par with the industry standards. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) I need a more feature rich CRM where we can keep the exact track of customers without and mishaps Review Source AR Aditi R. Admission counsellor Education Management Used the software for: 1-2 years ### "Streamlining admissions with smart CRM" September 2, 2025 5.0 My overall experience with ExtraEdge has been excellent. It has streamlined our admissions process, improved student engagement, and provided us with actionable insights through detailed reports and dashboards. The automation features save our team a lot of time, and the platform feels reliable and user-friendly. Pros User friendly interface simple yo use for both academic and admission teams. Follow-ups, reminders, and lead nurturing happen automatically, saving time. Cons Takes sometime for new users to get comfortablewith all features. ExtraEdge is that the platform has a steep learning curve, and it took our team a while to fully adapt Review Source SK Sweety K. Sales Education Management Used the software for: 1-2 years ### "Effective to use" September 11, 2025 5.0 Overall it is very good and keeps our record very clean so that we are able to work on it very effective Pros It is very efficient to use , Extraedge manage our lead very efficiently so it is very usefull to manage lead. Cons Sometimes it is difficult to understand for new user except that everything is good and usefull to manage single lead Review Source AM Amit M. Admission Counselor Education Management Used the software for: 1-2 years ### "Average and can improve more" September 2, 2025 3.0 Lead management and web portal is smooth to use, but face lot many problem with mobile application. Can do much better Pros Basic features are fine, website follow-up reminder, Lead management section, Ui is easy to understand Cons Mobile application, call connection process on app call, notification in app call, recent call record , wa integration message record, Application form sending process, all above features have many scope of improvement Review Source GK Gopi K. Business Development Manager E-Learning Used the software for: 6-12 months ### "Efficient and user friendly" November 21, 2024 5.0 Pros Report analytics, monitoring and filtering. Whatsapp Blast convenience, SMS blast, click to enable calls and IVR functioning. Cons Cant user the filter option efficiently when its required to search a lot while using the filter. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Cost efficiency, lead management and data analytics Review Source FI Faseen I. Social Media Executive Education Management Used the software for: 6-12 months ### "CRM that does the job" October 10, 2024 5.0 Whatever requirements we need the CRM does it for you. Pros User interface and convenience, and its fast Cons Certain bugs doesn’t mention what the issue is. Alternatives considered [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) Reason for choosing ExtraaEdge This was the only product that has all the features and is affordable Switched from [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/) Poor service, always buggy and the ticket takes time to resolve Review Source VN Vishnu N. Co-Founder Education Management Used the software for: 6-12 months ### "Best CRM for an Educational Consultancy" January 19, 2024 5.0 Pros 1\. Friendly UI even for new employee. 2. Proper training on using the CRM. 3. Customer support. Cons As of now I didnt feel any Cons with ExtraEdge. Alternatives considered [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) Reason for choosing ExtraaEdge 1\. Pricing. 2. UI. 3. Reports and Anaytics. 4. E-mail management. Switched from [Cratio CRM](https://www.capterra.com/p/162248/Cratio-CRM/) The number of leads were high for cratio to manage in terms of user interface. It was a bit hard to filter leads and monitor. But if you see the costing part, Extraedge is costlier than cratio. Review Source SP Sai P. Admission Head Higher Education Used the software for: 1-2 years ### "Extraa Edge an mile ahead " November 2, 2021 5.0 It is good compared to other CRM which I jave used. I will recommend to my cycle to try must Pros Very user friendly Value for the money good customer support Round the clock support Friendly and professional staff Cons Browser support Must work in even slow internet A little more on the detailed reporting drilling options to be added Alternatives considered [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) Reason for choosing ExtraaEdge The demo and explanation of the feature and benifits was very impressive and was given an hands on user experience Review Source Response from ExtraaEdge Technology Solutions November 10, 2021 Thank you for your exceptional review and 5-star rating! Thank you isn't really enough to express our gratitude for your kind words. We're thrilled to hear that you had a positive experience with ExtraaEdge. We appreciate you taking the time to share your story with us. Your feedback motivates us to improve our customer experience in order to enhance the value of your admissions process. We hope you will consider referring us to your industry friends. Thank you for choosing ExtraaEdge. SP Swetangkumar P. Manager - Admissions & Branding Education Management Used the software for: 1-2 years ### "Completed Value for Money & Fully Loaded CRM for your Admission Activities" November 2, 2021 5.0 Extraaedge is a value for money application that packs some of the impressive and user-friendly features and the interface. Over time the features have only been increased and so has the utility. This is our second renewal with the same CRM at Ahmedabad University. Pros Multiple types of report generation capability as well as keeping in touch with the leads through Video Calling & WhatsApp has added a new dimension in customer relationship management. The CRM packs some of the unique features at a penny cost. Cons The Integration with marketing channels & vendors takes a bit of time but once it is done, the system works like magic with numbers. Though, the backend team of Extraaedge is very much responsive in tackling the troubleshooting & requested customizations. Alternatives considered [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/) Reason for choosing ExtraaEdge Value for money, Customized report generation capability, Ease of deploying drip campaigns, & User-friendly interface. Review Source Response from ExtraaEdge Technology Solutions November 10, 2021 Thank you sir for your exceptional review and 5-star rating! Thank you isn't really enough to express our gratitude for your kind words. We're thrilled to hear that you had a positive experience with ExtraaEdge. We appreciate you taking the time to tell us about your experience. We hope you will consider referring us to your industry friends. Thank you for choosing ExtraaEdge. JM Joyce M. Executive Education Management Used the software for: 1-2 years ### "Very good and the best" January 7, 2025 5.0 Supports integration with various platforms, including WhatsApp, social media, email, and phone systems, enabling seamless communication. Pros Helps capture, organize, and track leads across multiple channels such as social media, website inquiries, and email campaigns. Cons It may not be suitable for institutions looking for a broader, non-specific CRM solution. Review Source KM Kadhunuri M. Quality management Education Management Used the software for: 2+ years ### "Next level " December 14, 2024 5.0 Fantastic mindBlowing fast and cool application ever Pros Loved smart Cons Nothing Review Source SK Sudiksha K. Admissions Head Design Used the software for: 6-12 months ### "Excellent service" January 9, 2025 5.0 It has been wonderful. It has made our work very easy Pros The real time lead has been very helpful. Cons I loved everything about extra edge. No cons as of now. Review Source KN Kamna N. Admission counselor Education Management Used the software for: 1-2 years ### "Extraaedge is best software" January 10, 2025 5.0 Experience is good with extraaedge because of extraaedge has made the work easy. Pros Updating quickly system. Easy to find anything i want to search. Cons Nothing. But one think sometime exaraedge get slow Review Source SD Sowmya D. Admission Counsellor Education Management Used the software for: 6-12 months ### "feedback of Extra edge paltform" November 20, 2024 5.0 User friendly software and easily adaptable Pros Good support system and timely closure of queries Cons Meetings during office hours can be avoided Review Source MD MOHINI D. TL Education Management Used the software for: Less than 6 months ### "THE MORE YOU KNOW...." January 9, 2025 5.0 FANTASTIC. GOOD TO CONNECT WITH STUDENT, Pros GOOD FOR LEADS. IF IT CONVERT AND GENIUN. Cons FAKE DETAILS. SOME TIME WE GET FAKE DETAIL. Review Source AK Akshata K. counsellor Executive Office Used the software for: 1-2 years ### "Markting Software" August 22, 2024 3.0 A Friendly friend for Admission Counselor. Overall its the smooth and neat experience in terms. Pros With the help of CRM it Focused on increasing student enrollments. Cons Whenever I use the CRM in middle is get hang. Review Source AP Ankit P. Admission counselor Education Management Used the software for: 1-2 years ### "Experience with extraedge crm portal." August 8, 2023 5.0 It is nice experience using extraedge so far and I hope this will be forever. I would recommend this software to alm the educational institute. Pros The safe and sturdy built and the ease of handling is the two main qualities I like the most of the extraedge. Cons I haven't found any issue with the extraedge software so far. Review Source Response from ExtraaEdge Technology Solutions September 7, 2023 Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge! PK Payal K. Admission & Placement Officer Education Management Used the software for: 2+ years ### "User Friendly" July 11, 2023 4.0 Pros Its very handy, and user friendly , easy to grasp Cons Application process, makes our admission process easy Review Source Response from ExtraaEdge Technology Solutions August 8, 2023 Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge! AJ Ankit J. Business development executive Education Management Used the software for: 6-12 months ### "A must have LMS for all Educational Institutions !!" January 17, 2022 5.0 Amazing and helpful. Now admissions became easier and enjoyable. Pros Seamless integration with mobile app, great filter options, customer service is up to the mark and interaction, nurturing and conversion makes easier. Cons Sometimes the call option doesn't works from desktop, thus there's a scope for improvements . Review Source Response from ExtraaEdge Technology Solutions January 21, 2022 Thank you for your exceptional review and 5-star rating! Thank you isn't really enough to express our gratitude for your kind words. We're thrilled to hear that you had a positive experience with ExtraaEdge. We appreciate you taking the time to share your story with us. Your feedback motivates us to improve our customer experience in order to enhance the value of your admissions process. We hope you will consider referring us to your industry friends. Thank you for choosing ExtraaEdge. Similar Products Featured