--- title: "Microsoft Teams Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Microsoft Teams the right Meeting solution for you? Explore 11166 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/168668/Microsoft-Teams/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-10" --- Microsoft Teams 4.5 (11166) [View alternatives](https://www.capterra.com/p/168668/Microsoft-Teams/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 10th, 2026 # Reviews of Microsoft Teams Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews Yugma S Assay development and integration technicianBiotechnology, 201 - 500 employeesUsed the software for: More than 2 years. “It has helped me in centralizing chat, call, meeting notes, screen share with cross functional teams mainly clients and distant team members.“ May 4, 2026 TH Tom H Head of ResearchMarket Research, 11 - 50 employeesUsed the software for: 1-2 years. “I find the search function for historic chats isn't the most robust - could there be an AI type search which finds things even if the search term is a bit loose?“ June 20, 2026 Kai Z realtorReal Estate, Self-employedUsed the software for: 6-12 months. “It is a All-in-One Centralized Workspace to combine all different features all together such as dropbox, chatting platform, zoom for video conference etc“ July 13, 2026 FR France Jhannen R Front Desk RepresentativeMedical Practice, 201 - 500 employeesUsed the software for: More than 2 years. “The app itself can be heavy on system resources, which sometimes causes lag during larger meetings. While the integration with Planner and Project is useful, Teams doesn’t quite match the depth of dedicated project management tools like Asana or Jira.“ July 1, 2026 DR Dave R ManagerMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: More than 2 years. “Its seamless integration with Microsoft 365, including Outlook, SharePoint, and OneDrive, helps streamline communication and keeps teams connected across the organization.“ July 6, 2026 Denis M RecruiterFinancial Services, 201 - 500 employeesUsed the software for: 1-2 years. “It gets the job done for basic corporate communication, but the constant lag and heavy RAM usage get annoying fast. If I just need to jump on a quick, stable video call with a client, I will almost always choose Google Meet over this.“ April 28, 2026 Álvaro C Deploy ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “It's a very useful app for maintaining workplace communication, you can schedule meetings and share files, which are stored directly on the platform, keeping information always accessible“ July 5, 2026 sp sairam p software developerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “The interface can sometimes feel clustered , especially for new users, the desktop application may occasionally use significant system resources , and finding older messages or files can be difficult when there is a large volume of activity.“ June 10, 2026 ## Showing most helpful reviews Showing 1-25 of 11166 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Connor W. Account executive Computer Software Used the software for: 2+ years ### "Strong product but can lead to wanting more. " August 16, 2026 4.0 Fantastic for the most part, I have used in multiple environments whether professional or educational and it has always served me well. Although some features could be either more built or present, teams has always been a great tool to get up and go when it comes to messaging/calling/communication app. Pros Great value for an all- in messaging program. Whether its IMs, video conference, online calls - getting in touch and stay organized and connected is easy and efficient with teams Cons I think the only thing is that there are competitors in the space who have focused specifically on this group organizational messaging product and teams now has fallen a little behind. Due to teams being one piece of the puzzle of 365, I understand they are well diversified but for large scale, enterprise comms - they can sometimes fall short, Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Switch was made due to moving to Microsoft platform for everything. Review Source Harsh Vipul T. CEO Events Services Used the software for: 2+ years ### "A Complete Platform for Meetings and Team Collaboration" October 4, 2026 4.0 Overall, my experience has been positive. I use Teams for online meetings, group discussions, file sharing, and collaborative work. It works particularly well when everyone is already using the Microsoft ecosystem, as documents and meetings stay connected in one place. Pros I like having meetings, chats, files, and team communication in one place. It is especially useful for university and organizational work where I need to coordinate with different groups to manage any project. Cons The app can sometimes feel heavy and takes longer to load compared with simpler communication tools. Notifications can also become a little overwhelming when I am part of several teams. Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) Teams felt more convenient for everyday collaboration, not just video meetings. Having chats, meetings, files, and team communication together made it a better fit for our regular workflow. Review Source Ashley T. Social Media Coordinator Marketing and Advertising Used the software for: 1-2 years ### "Mid-Range Platform for Team Communication" August 18, 2026 3.0 Pros It makes it easy to communicate with your team members both on an individual level and also on a team level. For the most part it is easy to use for the essentials like sharing files, getting on meetings, and more. There are not a lot of options to customize the platform, so the importance of that may vary by team. Cons It leaves your status yellow way too fast, can be used as a tool for upper management to really micro manage what you are doing with your time. It could have more features such as adding channels as a space to collaborate as well. Review Source JP Jamie P. Designer Building Materials Used the software for: 2+ years ### "The go to app" July 25, 2026 5.0 My overall experience with Microsoft Teams has been very positive. It provides a reliable, all-in-one platform for communication, collaboration, meetings, and file sharing, making it easy to keep teams connected whether working remotely or in the office. The integration with Microsoft 365 is a major strength, allowing documents to be shared and edited collaboratively without leaving the app. It's intuitive to use, highly customisable, and scales well for organisations of different sizes. While performance can occasionally slow on older hardware and large workspaces can become cluttered, the productivity benefits and collaboration features make it an excellent solution for day-to-day teamwork and project management. Pros Microsoft Teams makes communication and collaboration simple by bringing chat, meetings, file sharing, and project discussions into one place. It integrates well with Microsoft 365, making it easy to work on documents together in real time and keep everyone aligned. The interface is straightforward, it's highly customisable with channels and apps, and it offers excellent value for organisations already using Microsoft's ecosystem. It's reliable for both day-to-day communication and managing projects across remote or hybrid teams. Cons The desktop app can occasionally feel resource-intensive, especially on older devices, and notifications can sometimes be inconsistent or overwhelming without careful configuration. Finding older conversations or files isn't always intuitive, and as more apps and channels are added, navigation can become cluttered. While overall collaboration is excellent, managing large numbers of teams and channels could be more streamlined. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing Microsoft Teams I chose Microsoft Teams because it provides a more complete collaboration platform for day-to-day work. Beyond video meetings, it combines chat, file sharing, team channels, project collaboration, and deep integration with Microsoft 365 in a single application. This reduces the need to switch between multiple tools and makes it easier to keep communication, documents, and meetings organised in one place. Review Source Mpilo C. Appointment settter Information Technology and Services Used the software for: 1-2 years ### "Software none like any" August 26, 2026 5.0 I've had great experiences with it especially with my interviews. It user friendly even the user interface is created so well, if I must say it's user friendly. It's very easy to collaborate with your team or colleagues. Pros Your ability to alter your screen. Being able to choose a variety of backgrounds and effects. If you encounter problems teir customer support responds promptly. Very easy to use. Very safe as well. Cons I honestly wish that if we were in team meetings if someone forgets to mute their mic, it lets anyone mute the person's mic because some of us do take things seriously and you have just one or two people not following instructions. Not only thethe Host being able to do all of that Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Honestly it was the limited options I had. I like to be playful with my video, playing around with my background and what not. Zoom just wasn't giving me that. The UI was honestly just too simple for me. Review Source Andre M. President Management Consulting Used the software for: 1-2 years ### "MS Teams , a great communication tool" October 3, 2026 4.0 Great, I am hosting or attending 25 meetings a week, getting minutes of the meeting automatically and it work in Englisg and French . Pros All my clients and subcontractors are using it. Besides being the place where we hold the project files, which are backed up in the cloud, we hold more than 25 meetings a week using that tool Cons the most annoying thing is the continuous changes in the location of the buttons, i wish they would stop doing this Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Team was superior and easier to manage with integration to outlook Review Source AJ Alex J. Systems Engineer Biotechnology Used the software for: 1-2 years ### "The Golden Standard when it comes to team collaberations." August 25, 2026 5.0 Teams is easy to operate, easy to navigate and super easy to setup. Everything is streamlined and it makes team collabs so simple that it just makes sense. Pros When it comes to business communication its just about the Golden standard. It provides the absolute best communication between Teams in the industry. Cons The thing thats a little frustrating about teams is mainly the program itself. Sometimes the program eats up your computers memory and will freeze a lot. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Microsoft Teams Slack just didn't really have great voice/video chatting. Review Source NR Neha R. Engineering Manager E-Learning Used the software for: 1-2 years ### "TEAMS Review" September 4, 2026 3.0 Overall Microsoft Teams is good, but Slack is better. Its easy to set team meetings and get to the chat later on. Pros I like how it gets connected with Jira, Confluence and Onedrive seamlessly. Its easy to search past chat using the search feature Cons You cannot add more than 10 contacts in your favorite, sometimes the search chat is not available. Difficult to set custom status Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Company decision to move to TEAMs for as Microsoft Review Source Nikitha Y. AI Proposal Intern Computer Software Used the software for: 2+ years ### "Reliable platform for team communication and collaboration" September 12, 2026 5.0 My overall experience with Microsoft Teams has been positive. The Ease of Use makes it convenient to communicate with colleagues and participate in meetings, while Team Communication and Team Collaboration support day-to-day teamwork. The platform's Customization Options provide flexibility for organizing teams, channels, notifications, and workflows. It can also support Project Management by bringing project discussions, meetings, files, and updates together. Although managing multiple conversations can sometimes be overwhelming, I believe Teams provides good Value for Money for organizations that need an integrated communication and collaboration platform. Pros Microsoft Teams is easy to use and provides good value for money for professional communication and collaboration. Team Communication is convenient through chat, meetings, calls, and file sharing, while Team Collaboration makes it easier to work with colleagues and keep project discussions organized. The platform also provides useful Customization Options for managing teams, channels, notifications, and communication preferences. Its features can support Project Management by keeping conversations, files, meetings, and project-related updates in one place. Cons The number of features and options can sometimes make Teams feel overwhelming, especially for new users. Managing multiple teams, channels, chats, and notifications can also become difficult when there is a high volume of communication. Some Customization Options may require time to understand and configure properly. I have limited direct experience with Customer Support, so I cannot strongly evaluate that aspect. Review Source Sourav M. Research Assistance Research Used the software for: 2+ years ### "The Standard for Enterprise Communication and File Co-authoring" August 23, 2026 5.0 Overall, Microsoft Teams serves as a dependable, central hub for daily team communication, cross-functional collaboration, and virtual meetings. It effectively consolidates chat, video conferencing, calendar scheduling, and document sharing into a single workspace. While the interface and resource consumption can occasionally feel heavy during demanding workloads, the productivity gains from real-time co-authoring and Microsoft 365 integration make it an indispensable tool for team coordination and project execution. Pros The deepest strength of Microsoft Teams is its seamless ecosystem integration with Microsoft 365. Being able to co-author Word, Excel, and PowerPoint documents directly inside a channel or chat window streamlines workflow without constantly switching tabs. Meeting features—such as background noise suppression, live captions, breakout rooms, and smooth screen sharing—are reliable for both daily standups and large organizational calls. Additionally, organizing discussions into specific channels with persistent chat and integrated SharePoint storage keeps project documentation structured and accessible across distributed teams. Cons The desktop application can be noticeably resource-heavy, occasionally consuming substantial RAM and CPU during active screen-sharing or video calls on multitasking setups. Navigating between multiple organization accounts or guest tenants can also feel clunky and slow. Furthermore, the search functionality can sometimes struggle to pinpoint specific messages or older shared files within crowded channels, requiring manual filtering to locate past conversations. Review Source Ashley G. HR Manager Maritime Used the software for: 2+ years ### "Powerful Collaboration Tool That Keeps Teams Connected" May 21, 2026 5.0 Overall, Microsoft Teams is a robust and highly effective collaboration platform that significantly improves communication, productivity, and teamwork. I recommend it to organizations of any size looking for an all-in-one communication and collaboration solution. Pros Microsoft Teams has become an essential part of our daily workflow. It combines chat, video meetings, file sharing, and collaboration tools into one platform, making it easy to stay connected whether your team is in the office or working remotely. One of the features I appreciate most is how seamlessly Teams integrates with Microsoft 365 applications like Outlook, Word, Excel, and SharePoint. Scheduling meetings, sharing documents, and collaborating in real time is incredibly efficient. The chat feature is intuitive, and organizing conversations by channels helps keep projects and communications well structured. The video conferencing functionality is reliable and includes useful features such as screen sharing, meeting recordings, live captions, and background effects. Teams also makes it easy to communicate with internal employees and external partners. Cons Integrating data from File Explorer to MS Teams based files was a significant undertaking and very labor instensive to recreate folders that matched the same format from File Explorer. Additionally, another drawback is that Teams can feel resource-intensive, especially when multiple applications are open. Search functionality can also be inconsistent when trying to locate older conversations or files. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) To streamline all of our business communications and file sharing/storing into one platform to integrate with all of our MS Office operations. Review Source CC Chitrangna C. Lead Digital Product Owner Automotive Used the software for: 2+ years ### "Microsoft Teams: The Unified Command Center" May 6, 2026 5.0 Overall I’ve had a good experience with Microsoft Teams, mostly because it can serve as a single source of truth for complex projects. It’s a workspace, not just a communication tool. The interface can be a little “busy” and the system requirements are high, but the payoff is a huge decrease in fragmented workflows. It has replaced most of our internal email threads and made cross-functional collaboration much more transparent. It's an invaluable asset for managing large-scale digital initiatives and keeping distributed teams aligned, as long as you take the time to structure your channels and manage your notifications Pros What I love the most is how Teams is a centralized command center, not just a messaging app. Native integration with Office 365 is seamless. The ability to collaborate on documents in real time within a channel saves a lot of back and forth. It means no more jumping between email, cloud storage and video conferencing tools to find context. Everything project-related is in one searchable place Cons The biggest downside is that it eats system resources like crazy and makes the app slow and gobbles up RAM. This can mess with your multitasking. The file management system is integrated but can feel a bit clunky. The underlying SharePoint folder structure is less intuitive to navigate than one would expect, meaning files can easily be ‘lost’ if they’re not organized perfectly from the get-go. Finally, the notification management is very fiddly to stop it being a constant distraction. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Google Meet was great for simple video conferencing and ease of access, but we found it didn’t have the strong project infrastructure we needed for complex long term workflows. Main reason for the switch was the need of continued collaboration. Google Meet. When the call ends, so does the conversation. The meeting is just part of a bigger ‘Channel’ within Teams, where the chat history, shared files and task tracking are there 24/7. We needed a platform that did more than just calls. We needed a place where we could co-author documents and manage project roadmaps without switching between a browser tab and our desktop apps. Switching to Teams really helped us move from 'just meeting' to actually 'working' in one unified interface. Review Source AG Anthony G. Wholesale Parts outside sales mgr Automotive Used the software for: 2+ years ### "Microsoft review" June 25, 2026 5.0 Have found it to be like all microsoft tools, very user friendly, easy to use, easy to train others to use Pros Most efficient of all teams calls, ease of use, all tools placed properly on screen to avoid any potential interference Cons Delays occasionally in it linking with internet and internet is not facing any issues at the time and delays the call Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) their product is not as efficient as yours, it so it wouldnt be free Review Source JL Josh L. Senior sales and service advisor Construction Used the software for: 2+ years ### "The value of Teams" April 12, 2026 5.0 Overall I have had an outstanding experience with teams. The ability to connect instantly with coworkers as a teams and individual level make it a no brainer for me to continue to pay for the service. No more missed meetings, or late arrivals when everyone is updated prior to with the built in calendar feature. 10 out of 10 Pros The ability to instantly communicate between the whole team, or even just an individual team member. Very easy to use, and customize chats instantly. Collaborating with the teams and managing projects collectively is extremely convenient. Value outweighs the cost. Support on the customer level is second to none. Cons The biggest draw back I could see with teams was due to the size of my company originally. As my team grew it was able to be utilized the way it was intended. Switched from [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) Needed the ability to have access to several essential communication and virtual meeting without the need for several platforms to just between. Review Source Cyrene Joy S. Property Administrator Commercial Real Estate Used the software for: 1-2 years ### "Microsoft Teams- Is it worth it?" July 18, 2026 4.0 Overall, Microsoft Teams is a robust and reliable collaboration platform that streamlines communication, virtual meetings, file sharing, and teamwork within a single workspace. Its seamless integration with Microsoft 365 applications enables teams to collaborate on documents in real time, share information efficiently, and improve overall productivity, making it well suited for both remote and hybrid work environments. Despite its strengths, Microsoft Teams has some limitations. Certain advanced features are only available through higher-tier Microsoft 365 subscriptions, which may not be cost-effective for smaller organizations. New users may also require time to become familiar with its wide range of features and interface, while frequent notifications can sometimes contribute to information overload. In addition, customization options are restricted by organizational policies and administrative settings, limiting the level of personalization available to users. Although Teams includes basic task management capabilities, it does not offer the comprehensive project management features found in dedicated project management software. Overall, Microsoft Teams remains an effective and versatile collaboration tool that enhances communication, teamwork, and operational efficiency. When combined with complementary project management applications, it can provide an even more comprehensive solution for managing projects and supporting organizational success. Pros I have really like Microsoft Teams aside from its convenience to use its easy to access. With regards with communication and meetings with other professional I have easy communication on them, that makes collaboration pn the projects easy by coordinatinating features on the app, you can also assign the calls and filters during meetings also you directly message the concerns on your team members by the teams feature for meeting lauout options which you can different views and layout that will allow you to have an easy view of the meeting without affecting tge pther participants. In terms pf project management its add centralized communication, real time coordination to the team members and easy file sharing for easier project outs on the office. Cons For cons of microsoft teams in terms of money we have higher cost of best features, customer suppor may not always have provide quick solutions ons some concerns, For new users we have difficulty in learning curve on the app, Alot of notifications pops up on the app the app that affects the communication. New users are also have difficulty in file origanizations same with the administrative controls. The Mocrosoft teams area also have limited features on project management tools compare to other project management apps/tools. Review Source VR Verified Reviewer Internal Auditor Banking Used the software for: 2+ years ### "Essential communication tool for any company " July 24, 2026 5.0 Overall Teams is essential to my job as someone who works remotely. It’s easy to use and it has been a positive experience. Pros As a remote worker, Teams allows me to communicate with co-workers in other cities via instant messages and virtual meetings. It also allows my company to easily store shared logs and documents so that they are accessible to employees in all of our locations. Cons When I have set up Teams meetings via teams (instead of via Outlook) there is a glitch that occurs - the meeting reminder that I set automatically changes to “no reminder” after I create the meeting so meeting attendees do not receive a 15 reminder before the meeting starts. Review Source EA Estrella A. Software Engineer Computer Software Used the software for: 2+ years ### "Microsoft Teams is the ultimate hub for daily workplace collaboration" August 6, 2026 4.0 Overall, it handles daily team communication and document collaboration effortlessly due to full Microsoft integration. While ease of use suffers from a crowded UI, it offers great value for money. Project management and customization options are basic, and customer support relies heavily on online docs. Pros The team communication and team collaboration are seamless. Chatting, sharing Word or Excel files, and joining calls are instant. Its value for money is top-notch since it comes bundled with the Microsoft ecosystem. Cons The ease of use can feel cluttered, and customization options are limited compared to standalone tools. Customer support takes time to navigate through enterprise channels, and native project management features stay quite basic. Review Source VR Verified Reviewer Cloud Enginner Information Technology and Services Used the software for: 2+ years ### "Reliable Collaboration Platform for Remote Teams" July 9, 2026 5.0 I've had a positive experience using Microsoft Teams for daily communication, virtual meetings, and project collaboration. It has helped keep conversations organized and made it easy to share documents and collaborate in real time. While there are some usability improvements that could be made, especially around search and performance, it's a reliable platform that works well for both small teams and large organizations. Pros Microsoft Teams is an excellent platform for team communication and collaboration. It combines chat, video meetings, file sharing, and task management in one place, making it easy to work with distributed teams. Integration with Microsoft 365 apps like Outlook, Word, Excel, and OneDrive significantly improves productivity. Features like screen sharing, meeting recordings, and channel-based discussions are especially useful for remote work and project coordination. Cons The desktop application can sometimes feel resource-intensive, especially during large meetings. Notifications can also become overwhelming if you're part of many teams and channels. Finding older messages or files isn't always intuitive, and occasional performance issues can occur when multiple Microsoft 365 applications are open. Review Source Álvaro C. Deploy Manager Information Technology and Services Used the software for: 2+ years ### "Great for team communication, but multi-tenant switching needs work" July 5, 2026 4.0 I use it regularly for my daily standup with my team, where we discuss our daily tasks and share information. I also have one-on-one chats with other people across the company that I need to contact to resolve specific work-related matters. It's very useful for my day-to-day tasks, as well as for sharing my screen live when needed Pros The main benefit is communication, both for team channels and one-on-one chats. It's a very useful app for maintaining workplace communication, you can schedule meetings and share files, which are stored directly on the platform, keeping information always accessible Cons Personally, I have two profile tenants, and this can sometimes be a bit annoying. Since I have conversations in both, I periodically have to switch from one profile to the other, which is a hassle. Additionally, on several occasions I need to contact someone for the first time, and I have to check which of the two tenants I appear as available on in order to message them, which sometimes means I can't reach that person efficiently Review Source VR Verified Reviewer Compliance Officer-Corporate Finance Tobacco Used the software for: 6-12 months ### "Powerhouse for Team Collaboration, But Heavy on System Resources" July 8, 2026 5.0 Microsoft Teams offers great overall value for money, especially for organizations already embedded in the Microsoft network. It is a highly customizable, all-in-one hub that securely handles large-scale team communication, meetings, and project workflows. If you can overlook the heavy system performance and steep learning curve, it is one of the most robust enterprise tools available, backed by solid corporate customer support. Pros Microsoft Teams excels at keeping team communication and collaboration centralized. The direct integration with the entire Microsoft 365 ecosystem is seamless, making it incredibly easy to co-author Office documents right inside a chat window. The channel-based layout provides excellent customization options, allowing teams to set up dedicated tabs for third-party apps and basic project management trackers, which cuts down on app-switching. Cons The software is notorious for being a resource hog. The ease of use suffers because the interface can feel sluggish, heavy, and prone to lagging or freezing during large video calls or when switching between multiple accounts. Additionally, navigating through the deep layers of nested channels and notifications can feel overwhelming, and finding specific past threads via the built-in search feature is often frustratingly difficult. Review Source DR Daniel R. COO Retail Used the software for: 2+ years ### "Great value for keeping projects and teams organized" June 12, 2026 5.0 Overall, my experience with Microsoft Teams has been very positive. As a project manager, it has become a central tool for meetings, communication, file sharing, and keeping projects organized. It works especially well within the Microsoft ecosystem and provides a lot of value for the money. While I would like to see more customization and flexibility in some areas, Teams has been a reliable and useful platform for managing team collaboration. Pros What I like most about Microsoft Teams is the value and convenience. It makes it easy to create meetings, communicate with the team, share files, and keep project conversations organized in one place. I also like that it works well with the broader Microsoft ecosystem, including SharePoint, OneDrive, Planner, Project, and Power Automate. Cons What I like least about Microsoft Teams is the limited customization, especially around views and layout. Some workflows feel more locked down than they should be, and there are times when you need workarounds or additional Microsoft tools to get Teams to function the way you want. Review Source VR Verified Reviewer Marketing Operations Manager Information Technology and Services Used the software for: 2+ years ### "Powerful Collaboration Tool" May 21, 2026 4.0 My overall experience with Microsoft Teams has been positive. It’s been a reliable platform for communication, virtual meetings, and collaboration across teams. I especially liked the integration with Microsoft 365 tools like Outlook, OneDrive, and SharePoint, which made it easier to manage files and stay organized. To reiterate the above, the platform can feel a little cluttered at times, especially with a high volume of chats and channels, but overall, it helped improve collaboration, responsiveness, and remote teamwork. Pros I love the ease of use and the ability to create dedicated spaces within the platform. The communication features are essential for our team, it helps to keep us productive and collaborating effectively on projects. Cons I liked the functionality overall, but sometimes it felt like there were too many places for conversations and files to live. Review Source VR Verified Reviewer Automation Developer Computer Software Used the software for: 2+ years ### "A useful platform for team productivity." May 30, 2026 5.0 My overall experience has been good. I've used it for meetings, task coordination, and project communication, and it performs its function very well. While there are a few areas for improvement, it's a practical and reliable platform for collaborative work. Pros What I like most is that it integrates chats, video calls, meetings, files, and tasks into a single platform. It greatly simplifies teamwork and daily communication. The integration with Microsoft 365 tools like Word, Excel, and Outlook is also very useful. Cons It can sometimes feel a bit sluggish or slow, especially when there are many notifications or multiple active teams and channels. The interface might be a little confusing at first for new users. Review Source WR Will R. SR. HR Operations Specialist Food & Beverages Used the software for: 2+ years ### "Microsoft Teams" April 15, 2026 4.0 My overall experience with Microsoft Teams has been very positive. It is easy to use and makes communication simple through team messaging and calls. It helps keep everyone connected and makes collaboration with coworkers more efficient throughout the workday. Pros I like the calling and team messaging features the most. They make it easy to communicate quickly with coworkers, whether through instant messages or quick calls, which helps keep collaboration efficient throughout the day Cons The channels and library and organization is difficult to understand and setting up the access levels. Review Source Jenna O. Digital Marketing Marketing and Advertising Used the software for: 2+ years ### "Easy to use, but lacks lag-free video calling and accurate features" July 29, 2026 3.0 Pros Easy to use, seamless groupchat management, all-in-one work-place management, file storage, calendar management and video call platform Cons video calls lagged at times, especially when multiple people joined, online/offline feature not accurate half the time, calendar sharing and viewing not as easy to navigate as other competitors. 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