# Make Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Make Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Make Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/154278/Make --- # Make Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2025 Written byBarkha Bali Barkha Bali Content Writer Barkha Bali is a writer at Capterra. She provides insights to help small and midsize businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra so... [See bio & all articles](https://www.capterra.com/resources/author/bbali/) Content Writer Edited byParul Sharma Parul Sharma Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature wri... [See bio & all articles](https://www.capterra.com/resources/author/parul-sharma/) Written by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Content Writer Barkha Bali is a writer at Capterra. She provides insights to help small and midsize businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers. Edited by [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature writer for DNA India, India’s premier media portal. She was also the highest scorer in her English literature graduation and post-graduation class. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Make Make Overview: ### Key takeaways Insights from verified Capterra reviews Make helps small businesses automate workflows across apps using a visual builder and flexible API logic. It’s most used by marketing and IT teams in small firms needing frequent automation. Reviewers highlight its integration depth and visual clarity. Some cite friction with error tracking and pricing. Recent updates support scalable, low-code orchestration. ### Our verdict Make suits teams that need to automate across multiple platforms without heavy engineering support. Its visual builder and modular logic offer flexibility, but buyers should expect trade-offs in error tracking and pricing. For SMBs prioritizing integration depth and scalable automation, its evolving AI and orchestration tools make it a strong contender. Top alternative Featured Overall rating Based on 406 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Pros & cons Extensive integration capabilities Comprehensive automation for professionals Error handling and stability concerns Starting price $10.59 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Make?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.make.com/en&name=Make) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Make 4.8 (406) VS. [4.6 (85)](https://www.capterra.com/p/148729/Workato/reviews/) Starting Price $10.59 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (406) Ease Of Use 4.4 (3,006) Value For Money 4.7 (356) Value For Money 4.3 (2,319) Customer Service 4.5 (324) Customer Service 4.6 (1,980) ## Make alternatives Make may not suit every team, especially if your priorities include simplified scenario setup, deeper error tracking, or a pricing model that scales more predictably with usage. Explore other tools that align better with your workflow and budget preferences. [Zapier](https://www.capterra.com/p/130182/Zapier/) [4.7 (3,045)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130182/Zapier/) [Albato](https://www.capterra.com/p/228273/Albato/) [4.8 (404)](https://www.capterra.com/p/228273/Albato/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228273/Albato/) Highest Rated [viaSocket](https://www.capterra.com/p/10020406/viaSocket/) [4.8 (641)](https://www.capterra.com/p/10020406/viaSocket/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10020406/viaSocket/) [APPSeCONNECT](https://www.capterra.com/p/106290/APPSeCONNECT/) [4.7 (180)](https://www.capterra.com/p/106290/APPSeCONNECT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/106290/APPSeCONNECT/) [View all alternatives](https://www.capterra.com/p/154278/Integromat/alternatives/) ## Who uses Make? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Extensive integration capabilities 94% positive reviews out of 80 Most reviewers indicate integrations support connecting numerous apps, enabling versatile automation and custom workflows. Pratham P Freelancer, 1 employee. "Make is the most versatile platform for building automations and custom applications on the web or cloud by integrating more than 1000 apps listed on it." Error handling and stability concerns 62% negative reviews out of 37 Most users report bugs and issues cause automation failures, challenging troubleshooting, and occasional workflow interruptions. Fabio F Headops, 51 - 200 employees. "Sometimes we had problem with instability which caused data loss." Comprehensive automation for professionals 96% positive reviews out of 55 Most reviewers describe professional use as streamlining business tasks, saving time, and reducing manual errors. Intuitive visual automation builder 100% positive reviews out of 29 Reviewers feel visual workflow enables easy creation and management of complex automations using a clear interface. Luis A Process Manager, 11 - 50 employees. "The visual drag-and-drop interface makes setting up workflows so easy that it feels like piecing together a puzzle." ## Make's interface Make’s interface centers on a visual workflow builder with drag-and-drop modules, routing logic, and formula options. Users find it clean and modern, with onboarding tutorials that ease setup. Some mention friction in navigating error logs and configuring advanced scenarios. 2+ Barkha Bali Content Writer Reviewers say Make’s layout helps non-technical users build workflows without needing to code, but pinpointing failed steps can be tricky. The visual clarity supports fast onboarding, and once users grasp the logic flow, they’re able to automate multi-app tasks with fewer dependencies on IT. Ease of Use 4.3 (406) 4.3 Based on 406 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Barkha Bali Content Writer Make’s top-rated features help teams automate across apps with fewer technical hurdles. The visual builder, flexible logic, and multi-source connectivity give users control over backend workflows, especially when native integrations fall short. Features 4.7 (406) 4.7 Based on 406 reviews The Make features below were rated the highest by reviewers. Our commentary is based on reviewer sentiment and feedback from reviews published in all reviews. Business process automation 4.7 (61) 61 reviewers rated this feature Enables automation across tools where native integrations fall short. Reviewers highlight its setup speed, cost efficiency, and ability to bridge SaaS gaps using prebuilt modules and custom options. Workflow configuration 4.7 (81) 81 reviewers rated this feature Supports drag-and-drop workflows with routing, filtering, and formulas. Users value the flexibility to define logic across apps and the clean UI that helps non-technical users manage backend processes. Integrations management 4.6 (89) 89 reviewers rated this feature Connects with major SaaS tools like Google Sheets and Slack, plus niche apps. Reviewers mention easy API connector setup and a straightforward interface, though some note occasional errors with specific integrations. Workflow management 4.5 (47) 47 reviewers rated this feature Helps teams organize and automate backend tasks across platforms. Reviewers mention its visual layout and ability to streamline repetitive processes, though some wish for deeper error tracking. Multiple data sources 4.4 (69) 69 reviewers rated this feature Facilitates connections to various servers, APIs, and modules. Users find it useful for importing data and managing transitions to cloud tools, though setup for certain sources may require extra effort. Task management 4.4 (59) 59 reviewers rated this feature Automates task flows across apps like Trello, Asana, and Dropbox. Reviewers highlight time savings and ease of mapping workflows, though some request more advanced monitoring tools. Make Grid 0 reviewers rated this feature Provides a real-time, auto-generated map of the automation and AI landscape. Helps teams visualize dependencies, monitor execution paths, and identify bottlenecks across complex workflows. It’s designed for high-scale environments. Reusable AI agents 0 reviewers rated this feature Enables modular AI agents that retain context and can be reused across workflows. This helps teams build scalable automation logic without reconfiguring agents, improving consistency and reducing setup time. Enterprise-grade security 0 reviewers rated this feature Includes SOC2 Type II compliance, data encryption, and single sign-on (SSO). These controls support secure deployment across regulated industries and help IT teams manage access and data integrity with confidence. Multi-server zone deployment 0 reviewers rated this feature Supports automation across multiple geographic zones, enabling business-critical workflows to run with regional failover and performance optimization. This is especially useful for global teams managing distributed operations. Make Bridge 0 reviewers rated this feature Enables developers to enrich their products with pre-built integrations and custom automations. This feature simplifies embedding automation into third-party platforms and accelerates time-to-value for product teams. Make AI agents 0 reviewers rated this feature Introduces reusable, context-aware agents that adapt in real time. These agents can be deployed across workflows to automate decisions, reduce manual steps, and improve responsiveness. Make Grid 0 reviewers rated this feature Offers a real-time, auto-generated map of the automation and AI landscape. It helps users visualize dependencies, monitor execution paths, and optimize performance across complex workflows. AutoContent API 0 reviewers rated this feature Generates AI-written blog posts, summaries, and product descriptions. Content teams can automate repetitive writing tasks and scale output without manual drafting. All key features (39) Define levels of authorization for access to specific files or systems 60.87% of 23 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 26.67% of 15 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 70.45% of 44 reviewers that rated this feature as important or highly important Generates AI-written blog posts, summaries, and product descriptions. Content teams can automate repetitive writing tasks and scale output without manual drafting. 0 reviewers rated this feature Enables automation across tools where native integrations fall short. Reviewers highlight its setup speed, cost efficiency, and ability to bridge SaaS gaps using prebuilt modules and custom options. 61 reviewers rated this feature Track and manage schedules and meetings via an integrated calendar 18.18% of 11 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together 26.09% of 23 reviewers that rated this feature as important or highly important Configure existing workflows to meet your organization's needs 77.78% of 27 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 0% of 0 reviewers... Assembly of graphs and charts for visualizing and tracking statistics/metrics 48.00% of 50 reviewers that rated this feature as important or highly important Ability to handle large datasets 33.96% of 53 reviewers that rated this feature as important or highly important Graphical representation of data 33.33% of 3 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location 40.00% of 25 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps 76.92% of 13 reviewers that rated this feature as important or highly important Includes SOC2 Type II compliance, data encryption, and single sign-on (SSO). These controls support secure deployment across regulated industries and help IT teams manage access and data integrity with confidence. 0 reviewers rated this feature Store, manage and track all forms in a centralized location 0.00% of 3 reviewers that rated this feature as important or highly important Create, design and modify the flow and processes of tasks in a project 56.52% of 23 reviewers that rated this feature as important or highly important Managing service requests, incidents, IT issues & support with a ticketing system 0% of 0 reviewers... Connects with major SaaS tools like Google Sheets and Slack, plus niche apps. Reviewers mention easy API connector setup and a straightforward interface, though some note occasional errors with specific integrations. 89 reviewers rated this feature Introduces reusable, context-aware agents that adapt in real time. These agents can be deployed across workflows to automate decisions, reduce manual steps, and improve responsiveness. 0 reviewers rated this feature Enables developers to enrich their products with pre-built integrations and custom automations. This feature simplifies embedding automation into third-party platforms and accelerates time-to-value for product teams. 0 reviewers rated this feature Provides a real-time, auto-generated map of the automation and AI landscape. Helps teams visualize dependencies, monitor execution paths, and identify bottlenecks across complex workflows. It’s designed for high-scale environments. 0 reviewers rated this feature Collect and maintain structured information that describes data or content 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 60.00% of 10 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user 50.00% of 2 reviewers that rated this feature as important or highly important Supports automation across multiple geographic zones, enabling business-critical workflows to run with regional failover and performance optimization. This is especially useful for global teams managing distributed operations. 0 reviewers rated this feature Facilitates connections to various servers, APIs, and modules. Users find it useful for importing data and managing transitions to cloud tools, though setup for certain sources may require extra effort. 69 reviewers rated this feature Drag and drop/visual interfaces that allow non-tech users to build without writing code 100.00% of 2 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks 100.00% of 1 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made 57.89% of 19 reviewers that rated this feature as important or highly important Enables modular AI agents that retain context and can be reused across workflows. This helps teams build scalable automation logic without reconfiguring agents, improving consistency and reducing setup time. 0 reviewers rated this feature Set & manage permission levels based on user roles and restrict access to only authorized individuals 0.00% of 1 reviewers that rated this feature as important or highly important Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work 85.71% of 7 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 81.25% of 16 reviewers that rated this feature as important or highly important Send messages via SMS 0.00% of 2 reviewers that rated this feature as important or highly important Automates task flows across apps like Trello, Asana, and Dropbox. Reviewers highlight time savings and ease of mapping workflows, though some request more advanced monitoring tools. 59 reviewers rated this feature Allows the integration of data between different web services 0% of 0 reviewers... Supports drag-and-drop workflows with routing, filtering, and formulas. Users value the flexibility to define logic across apps and the clean UI that helps non-technical users manage backend processes. 81 reviewers rated this feature Helps teams organize and automate backend tasks across platforms. Reviewers mention its visual layout and ability to streamline repetitive processes, though some wish for deeper error tracking. 47 reviewers rated this feature Get Advice We can help you find the software with the features you need. Barkha Bali Content Writer Make’s top-rated features help teams automate across apps with fewer technical hurdles. The visual builder, flexible logic, and multi-source connectivity give users control over backend workflows, especially when native integrations fall short. Features 4.7 (406) 4.7 Based on 406 reviews ## Pricing Value for money 4.7 (356) Make’s entry plan starts at $9 per month (billed annually) and $10.59 (billed monthly), which is lower than the average SMB budget of $40 per user, per month for workflow management tools. Pricing scales based on operations volume, not seats, with no user minimums, making it flexible for small teams. You can try the tool’s free version to test automation without paying anything. Free Version [View pricing plan details](https://www.capterra.com/p/154278/Integromat/pricing/) Core $10.59 Flat Rate,Per Month It includes: - Unlimited active scenarios - Minimum 1 minute interval between scheduled scenario executions - Access to the Make API Pro $18.82 Flat Rate,Per Month It includes: - Custom variables - Scenario Inputs - Full-text execution log search - Operations usage flexibility - Priority scenario execution Teams $34.12 Flat Rate,Per Month It includes: - Multiple teams and permissions - High priority scenario execution - Create and share scenario templates Value for money 4.7 (356) 4.7 Based on 356 reviews ## Integrations Make connects with various productivity, communication, and marketing tools. These integrations, offered through a mix of native and third-party links, help SMBs automate workflows across platforms and reduce manual coordination between apps. Popular integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Barkha Bali Content Writer Connecting Make with tools for spreadsheets, email, and team collaboration helps your operations lead automated reports, sync data across platforms, and cut down on manual handoffs. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (324) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (324) 4.5 Based on 324 reviews ## User reviews Overall rating 4.8 Based on 406 reviews Filter by rating 5(332) 4(62) 3(8) 2(2) 1(2) Mentioned topic Sorted by most recent FM Fulvio M. Manager Real Estate ### "Make review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 1, 2025 Overall i recommend it to others. More good things than bad things. Pros Easy to use. Great Value for the money. Cons Not very mobile friendly. Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) The other were more expensive and harder to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL Bertrand L. Specialiste Make et Airtable Internet ### "J’apprecie Make" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 14, 2025 Pour quelqu'un qui l'utilise de manière professionnelle, je peux dire que j'en tire à chaque fois une expérience très plaisante. Le fait de quitter d'anciens outils pour celui-ci a été vraiment une bonne idée de ma part. Pros J'apprécie Make par rapport à tous les autres dans ce genre que j'ai utilisés ou testés durant un temps plus ou moins court. Certes il n'est pas facile à utiliser pour tout le monde mais c'est le couteau suisse que je recherchais depuis mes débuts dans le monde de l'automatisation. Il offre assez d'intégrations logicielles pour des automatisations de nos outils les plus utilisés. Certaines sont toujours pas possibles mais on peut créer des liens API ou à travers des webhooks. Cons Ce que j'ai moins aimé c'est le manque d'intégrations avec certains outils que j'utilisais dans une autre alternative et que j'ai dû apprendre à en créer ou payer des accès API de ces derniers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Marvin A. Consultant Computer Software ### "MAKE - AI Automation for everyone" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2025 The experience with MAKE is great. Thanks to new features on a regular basis, a big community and a lot of help every project and workflow can be achieved, Of course you need to have time to understand the product, create and administrate your workflows, but that should be clear from the start. MAKE is for automation, but it needs know-how to use, which you can get by using the product. Pros Make has an easy to understand, user firendly UI, with Drag and Drop you can add, connect and edit Moduls from a VERY wide range of tools to automate mail summaries, adding informations to exsiting data and so on, I could write an essay about the possibilities alone. But thanks to Drafts that are made by MAKE you can a good overview about the possibilities with MAKE. There is also a new option fpr AI Agents, Human in the Loop as an extra security step... MAKE is always up to date Cons Due to the amount of possibilities with make it is sometimes hard to find the correct modules, connections or ideas. It is sometimes trial and error how to create your workflow. Alternatives considered [n8n.io](https://www.capterra.com/p/198028/n8n-io/) Reasons for choosing Make The User Exereience for me is much better with MAKE Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Owner Marketing and Advertising ### "Super powerful automation tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 9, 2025 Overall has been a game changer in terms of scaling and automating repetitive tasks, especially with the automatic scheduling feature. Pros I like how Make lets me automate my cold email campaigns with custom logic and integrations that would take hours manually. The integration with OpenAI in particular is awesome. Cons The visual builder can get confusing with complex scenarios, and error handling isn’t always intuitive. Also, auto save should be implemented because I've lost changes many times with this. Switched from [n8n.io](https://www.capterra.com/p/198028/n8n-io/) Make.com is much more intuitive and easy to use compared to N8n. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LA Lya A. Product Designer Design ### "L'automatisation au service de la productivité" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 26, 2025 J’UTILISE MAKE (AVANT INTEGROMAT) POUR AUTOMATISER MES TÂCHES SANS CODER. TRÈS PUISSANT, IL ME FAIT GAGNER BEAUCOUP DE TEMPS SUR LES PROCESSUS RÉPÉTITIFS. Pros FLEXIBILITÉ TOP, PLEIN D’INTÉGRATIONS, ET UNE VISUALISATION CLAIRE DES AUTOMATISATIONS EN TEMPS RÉEL. L’INTERFACE GRAPHIQUE AIDE À CRÉER DES WORKFLOWS COMPLEXES FACILEMENT. Cons UN PEU TECHNIQUE POUR LES DÉBUTANTS, SURTOUT SI ON NE CONNAÎT PAS LES LOGIQUES CONDITIONNELLES OU API. LA TARIFICATION PEUT MONTER VITE SI ON LANCE BEAUCOUP D’OPÉRATIONS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RAM K. SEO Analyst Import and Export ### "Best way to Automate your daily task from "Make.com"" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 May 25, 2025 My overall experience with using "Make" is good. And it is all good for the free version to provide some effortless people to do some of the automation work in Make. Pros Make.com user-friendly design and robust automation features turned complex workflows into easy tasks! Cons I am getting some difficulties about some of case projects, like Insert API to integrate the other applications in to make.com Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NR Nuria R. Community Manager Telecommunications ### "Connects Apps " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 18, 2025 Pros Super useful to build complex automations without needing to code, I link multiple apps together and it works like a flowchart so it’s easy to follow Cons Only thing is, when one step fails it sometimes stops the whole scenario, and debugging takes a bit too long. Also hit the operation limit faster than I thought Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Lachlan M. IT Manager Information Technology and Services ### "Make was smart automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 14, 2025 The scenario builder is clear enough and shows data moving between modules which helps a lot to debug Pros It’s great that you can test each module step by step, that saves so much time when things break Cons Support is okay but sometimes takes a while to get past the basic replies Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Babatunde O. SEO Marketer Marketing and Advertising ### "Quick thoughts about make.com" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 25, 2025 Apart from the hard to debug workflows, make.com does a good job at helping me develop simple workflows - between make.com, google sheets and social media. Pros Connects with thousands of applications and makes me communicate with different apps and transfer data across nodes to help me achieve my tasks. With make, you can build your own self serving API powered apps without a single line of code. Cons I bought into the hype of building AI agents with make.com, very wrong idea. Triggers won't work automatically and you have to turn it on to actually keep everything running Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Laura G. Social Media Manager Internet ### "Ce que je pense de Make après un mois d’essai" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 23, 2025 J'ai juste essayé Make pour voir les nouvelles manières d'automatiser mes tâches et bien sûr c'était gratuit pendant un mois Pros Make permet d'automatiser les tâches avec des automatisations de multi triggers, remplir des bases de données ou les utiliser pour d'autres automations. J'ai bien aimé son interface et la visualisation des automatisations en cours. Cons e me suis limité à l'essai gratuit, il est très robuste mais n'offre rien d'extraordinaire par rapport à Zapier qui me fera changer. Lors de mon essai, j'aurais aimé avoir la possibilité de transférer mes zaps pour ne pas tout reconfigurer et cette fonction serait très bien car les gens vont souvent switcher de Zapier vers Make. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/154278/Integromat/reviews/) ## FAQs Yes. Make offers a Free plan with up to 1,000 monthly credits, access to its visual workflow builder, and support for over 2,000 apps. It can benefit individuals starting with basic automation needs. Make uses a credit-based billing model. Each module action in a scenario counts as one credit. Paid plans start at $9 per month for 10,000 credits, with higher tiers offering more features and execution priority. Yes. Make supports over 2,000 integrations, including productivity, communication, and marketing apps. These are available through both native and third-party connectors, depending on the app. A scenario is an automated workflow built using Make’s visual editor. It connects app modules and defines triggers, actions, and data mapping to automate tasks across platforms. Yes. The Teams plan includes features for team roles, shared templates, and scenario permissions. It’s designed for SMBs managing multiple workflows across departments. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Make’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [5 Top-Rated Workflow Management Software for Small Businesses](https://www.capterra.com/resources/workflow-management-software-for-small-business/) Published September 6, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) ### [4 Key Workflow Management Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-workflow-management-features/) Published August 8, 2024 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) and [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) ### [6 Top-Rated AI-Enabled Tools for Workflow Management](https://www.capterra.com/resources/top-ai-workflow-tools/) Published January 16, 2026 by ### [5 Top-Rated IT Workflow Management Software](https://www.capterra.com/resources/top-it-workflow-management-software/) Published December 18, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) ### [7 Top Rated Task Management Software](https://www.capterra.com/resources/best-task-management-tools/) Published January 26, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) Popular comparisons [Zapier vs Make](https://www.capterra.com/compare/130182-154278/Zapier-vs-Integromat)[Albato vs Make](https://www.capterra.com/compare/154278-228273/Integromat-vs-Albato)[viaSocket vs Make](https://www.capterra.com/compare/154278-10020406/Integromat-vs-viaSocket)[APPSeCONNECT vs Make](https://www.capterra.com/compare/106290-154278/APPSeCONNECT-vs-Integromat)[ZappySys SSIS PowerPack vs Make](https://www.capterra.com/compare/154278-170286/Integromat-vs-SSIS-PowerPack)[Workato vs Make](https://www.capterra.com/compare/148729-154278/Workato-vs-Integromat)[Microsoft Power Automate vs Make](https://www.capterra.com/compare/154278-227210/Integromat-vs-Microsoft-Power-Automate) [Salesforce Platform vs Make](https://www.capterra.com/compare/154278-268338/Integromat-vs-App-Cloud)[Amaka vs Make](https://www.capterra.com/compare/154278-203136/Integromat-vs-Amaka)[n8n.io vs Make](https://www.capterra.com/compare/154278-198028/Integromat-vs-n8n-io)[UiPath vs Make](https://www.capterra.com/compare/135186-154278/UiPath-Robotic-Process-Automation-vs-Integromat)[Boomi vs Make](https://www.capterra.com/compare/5520-154278/Boomi-vs-Integromat)[Skyvia vs Make](https://www.capterra.com/compare/146167-154278/Skyvia-vs-Integromat)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)