---
title: "Slack Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Slack the right Team Communication solution for you? Explore 24185 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/135003/Slack/reviews/"
page_type: "reviews"
language: "en"
---

Slack

4.7 (24185)

[View alternatives](https://www.capterra.com/p/135003/Slack/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Slack

Ease of use

4.6

Customer Service

4.4

## Pros and Cons in Reviews

DR

Dave R

ManagerMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: More than 2 years.

“The search functionality, file sharing, integrations, and reliable desktop and mobile applications make it easy to collaborate, troubleshoot issues, and keep projects moving efficiently.“

July 9, 2026

EW

Emilia W

Network Support CoordinatorFacilities Services, 201 - 500 employeesUsed the software for: 1-2 years.

“Notifications may also feel overwhelming if they aren't configured properly, and occasional performance slowdowns can happen in workspaces with a very large number of channels and integrations.“

July 8, 2026

KS

Kaynan S

Senior Software EngineerEntertainment, 51 - 200 employeesUsed the software for: 1-2 years.

“It is our main communication platform at NextDay, and the threaded conversations are one of the most valuable features — they allow us to keep discussions organized without losing context in busy channels.“

April 23, 2026

JC

Jerrid C

CEOComputer Software, Self-employedUsed the software for: 1-2 years.

“I also found that search, while useful, does not always make it easy to quickly surface specific historical context, files, or decisions across busy channels and threads when I need something fast.“

May 5, 2026

JC

Jerrid C

CEOComputer Software, Self-employedUsed the software for: 1-2 years.

“It has helped me manage conversations by client and project, collaborate more efficiently, and maintain visibility across several workstreams at once. While notification volume and search can be frustrating at times, the overall value has far outweighed those drawbacks, especially because the platform helps me move faster and reduce administrative overhead.“

May 5, 2026

Jake P

Account ExecutiveHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Additionally, sending very large files can sometimes hit strict size limitations, forcing us to rely on external cloud storage links instead of direct uploads.“

May 22, 2026

LY

Laura Y

Sign Language InterpreterTranslation and Localization, 11 - 50 employeesUsed the software for: More than 2 years.

“We have used it to create group chats for admin, and staff, and we are able to quickly video huddle for last minute meetings.“

July 7, 2026

EM

Enguerran M

Fullstack web developperSporting Goods, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“The notification management system becomes unmanageable because of its default settings which create notification fatigue for users.“

April 9, 2026

## Showing most helpful reviews

Showing 1-25 of 24185 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Richard M.  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "Slack: Essential for Desk Based Workforces"

July 25, 2026

5.0

I love Slack and could not run my business without it. Nothing beats the speed, ease, and easy way to communicate and meet with team members around the world.

Pros

Slack is the best way for a desk based workforce to communicate. Hands down. Nothing beats the speed, customizability, and ease of using Slack. As a small business owner, the first thing I did was set up my email, and second was a Slack account. It's also so affordable for small businesses to use, and the freemium plan is also fantastic on its own. I recently had an issue with billing and their customer support fixed it in mere hours.

Cons

Honestly, nothing. Occassionally there will be a bug or issue, like when you had to hard refresh to get rid of phantom notifications, but that is once in a blue moon.

Review Source

Jennifer N.  
CSR  
Telecommunications  
Used the software for: 6-12 months

### "A Reliable Collaboration Tool with a Few Annoyances"

August 4, 2026

4.0

Slack is a dependable communication platform that keeps teams connected and organized. It’s easy to use, integrates with everything, and makes daily collaboration smoother. While it has minor issues, it remains one of the best tools for team communication.

Pros

\*Slack delivers strong value for the money, especially for teams that rely heavily on messaging and collaboration. The free version is solid, and paid tiers unlock powerful features. \*Customer Support is generally responsive and helpful. Most issues are resolved quickly, though complex problems sometimes require multiple follow-ups. \*Very easy to use. Slack is intuitive and easy to navigate. Channels, threads, and search features make communication organized and simple. \*Chat is fast, reliable, and easy to manage. Threaded conversations help keep discussions organized, and reactions make quick feedback simple. \*Occasional glitches happen — slow loading, notification delays, or random sign-outs. Nothing catastrophic, but noticeable during busy days. \*File sharing is smooth. Uploads are quick, previews load instantly, and integrations with Google Drive/OneDrive make collaboration easier. \*Slack’s built-in huddles and calls work well for quick check-ins. They’re not as robust as Zoom or Teams, but they’re convenient for fast conversations. \*Clean, intuitive interface \*Fast messaging and reliable notifications \*Strong integrations with other tools \*Easy file sharing and collaboration

Cons

Occasional bugs and slowdowns Search can feel cluttered with older messages Meetings/huddles lack advanced features

Review Source

EA

Estrella A.  
Software engineer  
Computer Software  
Used the software for: 2+ years

### "Slack for everyday work works!"

July 5, 2026

4.0

After using it five days a week for the last three years, I can't imagine doing my job without it. It's an essential tool for our daily workflow that keeps everyone connected, though it definitely requires some personal discipline to prevent it from taking over your entire workday.

Pros

It keeps all our team communication in one place. Channels make it incredibly easy to organize projects, and the search function is a lifesaver for finding old files or links. It has basically replaced internal email for us, making daily collaboration much faster and more casual.

Cons

I miss a lot of messages because i cannot get the notifications to actually notify me in the computer. It’s also very easy to get buried in messages if you step away for a day, making catching up feel like a chore.

Review Source

LC

Leziel C.  
Resource Reviewer  
E-Learning  
Used the software for: I used a free trial

### "Communication Tool For Short Term Project"

June 25, 2026

3.0

I had to go through every single message thread to figure out which chat messages are unread or current.

Pros

I like that the free version of 100 days allow us to complete a short-term project with people working remotely across the country(USA).

Cons

The organization of the communication tool is a bit confusing. We are not able to distinguish which chats are current or unread.

Review Source

VR

Verified Reviewer  
Workshop manager  
Computer Hardware  
Used the software for: 1-2 years

### "Slack ain’t slacking in the features"

May 23, 2026

5.0

Overall very good piece of software, it’s seamless as if you could be sat together in person. Its features set is unrivaled and I don’t think you could ask for more for what it does.

Pros

I absolutely love slack, for day to day collaboration there’s nothing that comes close. From sending small and large files and general chat between teams and colleagues, its ease of use, it has everything you would need to keep your team flowing as best it can possibly be. Its pricing structure is pretty straight forward and is excellent value for money if you want to get things done properly. If there is any bugs or issues the customer support team gets straight into it and give you notifications along the way.

Cons

I personally think they need to work on huddles and screen sharing as the competition has nailed this more (zoom/teams)

Switched from

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

For the features mainly as it has lots more third party integrations.

Review Source

Bruno M.  
Digital Marketing Assistant  
Information Technology and Services  
Used the software for: 2+ years

### "A perfect team communication and collaboration platform"

July 23, 2026

5.0

Overall, I had a positive experience using Slack because it is a great multipurpose tool that helps to manage and organise work effectively. It became apparent when working with international freelancers from various parts of the world who successfully managed to cooperate using this tool. I would recommend it to people who run online businesses and collaborate with many freelancers.

Pros

I had the opportunity to use Slack while working as a Digital Marketing Assistant for the company HostHelp. I liked the tool because it provided an opportunity to communicate with coworkers effectively for several reasons. Firstly, it is user-friendly and much easier and faster than email. Secondly, it has a great search option and the possibility to share and manage files. Other advantages include the ability to work from different operating systems and devices such as computers, laptops, tablets, and mobile phones. It is possible to sort conversations by the team, project, and topics to find the needed information faster.

Cons

However, I noticed some disadvantages of the tool. Firstly, it is challenging to keep up with continuous messages, resulting in informational overload. Secondly, the tool can be distracting since you get many notifications popping up on your device. Finally, it is necessary to spend much time learning Slack functions such as channels, threads, mentions, notifications, and apps. Moreover, you need to pay for advanced plans to get more useful functions. This might be expensive for small businesses.

Review Source

Andrea L.  
Innovation Manager  
Translation and Localization  
Used the software for: 2+ years

### "An Essential Platform for Everyday Collaboration"

July 11, 2026

5.0

Our experience with Slack has been very positive. It has become our primary communication platform, making it easy for teams to collaborate, share updates, and stay connected regardless of where they are working. The intuitive interface, reliable performance, and wide range of integrations have helped streamline our daily workflows and improve productivity. While there are occasional challenges with managing large volumes of messages and notifications, the benefits far outweigh these minor drawbacks. Slack is a dependable collaboration tool that has significantly improved communication and teamwork across our organization.

Pros

What I like most about Slack is how easy it makes everyday communication and collaboration. It keeps conversations organized through channels, which helps reduce unnecessary emails and makes it easier to find information related to specific projects, clients, or teams. The chat experience is fast and intuitive, and features such as threads, mentions, reactions, and reminders make communication much more efficient. File sharing is also very convenient, as documents and links can be shared directly within conversations and quickly accessed later. Slack integrates well with many of the tools we already use, which helps centralize notifications and automate routine updates. Overall, it is easy to use, reliable, and offers good value for money considering how much it improves team coordination and internal communication.

Cons

One of Slack's biggest drawbacks is that important information can sometimes get buried in busy channels, making it difficult to keep track of key discussions without using threads consistently. While the search function is generally good, finding older messages or files can occasionally take longer than expected. This could be solved with the pro version though. Overall, these are relatively minor issues, and Slack remains a reliable and highly effective communication platform.

Review Source

Rachel W.  
Project Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Slack for Project Managers"

August 6, 2026

5.0

I have had a great overall experience with Slack and don't think I could do my job as effectively with out it!

Pros

This is the best way to communicate with my team! I don't think I could survive without it. We also use it to huddle or have small unplanned meetings. It is super easy to use. I also use the Canvas as a project planning tool to make sure everyone on the team is aligned.

Cons

Sometimes it's hard to find what I'm looking for, but the search functionality is improving so much.

Review Source

David V.  
Lead Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "A great communication tool"

July 30, 2026

5.0

Overall - it's hard to beat slack for a communication tool. It makes my day to day work life pretty easy.

Pros

Slack makes it really easy to communicate both internally and externally with my team, clients and vendors. I specifically like sharing files in slack, and enjoy being able to use the gif function.

Cons

I have had some issues where pdf files show different colors when previewing them in slack. Also - open graph meta titles, descriptions and images if I change one of those - I'm not sure how fast slack updates that information for web page previews.

Review Source

Yogesh S.  
Flutter Developer  
Computer Software  
Used the software for: 2+ years

### "Efficient Team Communication with Great Collaboration Features"

July 2, 2026

5.0

My overall experience with Slack has been very positive. It makes team communication, file sharing, and collaboration much easier. The interface is simple, reliable, and saves time in day-to-day work.

Pros

Slack gives strong value for money because it combines chat, file sharing, and file storage in one place with an easy-to-use interface. Customer support is reliable, and the platform makes team communication fast and organized. It improves collaboration, though occasional bugs and notification issues can interrupt the experience.

Cons

Slack can become expensive as teams grow, and the free plan has file storage and message history limits. Sometimes there are minor bugs, notification delays, and too many channels can make communication cluttered.

Review Source

AR

Arthi R.  
Engineer  
Accounting  
Used the software for: 2+ years

### "Great for Collaboration, But Can Be Overwhelming"

April 25, 2026

4.0

Using Slack has been a mostly positive experience for team communication. It’s great for real-time collaboration, organizing conversations, and integrating with other tools. However, managing constant notifications can be overwhelming at times, and finding older messages in a busy channel can be tricky. While it improves team connectivity, the volume of communication can become distracting, making it essential to manage notifications effectively for a smoother experience.

Pros

Slack has seamless team communication with organized channels, direct messaging, and file sharing. Its integration with numerous apps like Google Drive, Jira, and Zoom streamlines workflows. The search functionality is robust, making it easy to find past conversations. Slack's customization options, including notification controls and custom emojis, enhance user experience. It's a collaborative hub, improving team productivity and communication, especially in remote or hybrid environments.

Cons

Slack is sometimes overwhelming with constant notifications, especially in large teams or active channels. The sheer volume of messages may lead to important information getting lost. Its free plan has limited message history and integrations. While it’s great for real-time chat, Slack isn’t ideal for long-form discussions or detailed project management. Additionally, heavy reliance on it for all communications can contribute to "tool fatigue" for some users.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Teams get stuck frequently and was not reliable. Had lots of issues using teams especially calls.

Review Source

Muhammad Z.  
Procurement Specialist  
Staffing and Recruiting  
Used the software for: 6-12 months

### "The Hub That Kept Us in Sync"

March 26, 2026

4.0

My overall experience with Slack was positive. It made team communication organized, file sharing easy, and collaboration efficient. The interface was intuitive, and notifications kept me updated, making teamwork smooth and productive.

Pros

Slack offered great value for money by improving overall team productivity and communication efficiency The chat feature was easy to use, making real-time communication simple and well-organized File sharing was smooth and quick, allowing easy access to documents within conversations Meetings were reliable, especially with integrations that made scheduling and joining calls seamless Customer support was helpful and responsive whenever assistance was needed Bugs and issues were rare, and the platform felt stable and consistently improving Overall, Slack made collaboration fast, efficient, and easy for teams to stay connected and productive

Cons

Slack can feel overwhelming when there are too many channels and conversations to manage The free version has limited message history, making it difficult to access older chats Video and voice call features are not as strong as dedicated meeting platforms Some advanced features and integrations require paid plans Managing notifications can become challenging in busy workspaces It may consume more system resources during heavy usage

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

I switched because Slack offers better organization with channels and threads, smoother integrations, and a more user-friendly interface for daily communication.

Review Source

Eric S.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Slack it to me! My favorite team tool."

March 29, 2026

5.0

Slack is my main form of communication at the office. It really helps me stay organized while handle multiple tasks.

Pros

Slack allows seamless group coordination and communication. Great to be able to break off conversations with the team and even separate projects with the accurate team members.

Cons

Sometimes the attachments I try to send will not attach due to size. Not the biggest deal, but always nice to be seamless.

Alternatives considered

[BusyPaws](https://www.capterra.com/p/231681/BusyPaws/)

Reason for choosing Slack

It was recommended to I me from another associate who had used it prior.

Switched from

[Google Chat](https://www.capterra.com/p/175800/Chat/)

Slack is a much more professional tool with more features to collaborate properly above just instant messaging.

Review Source

BG

Bronx G.  
Technical Support Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Slack is Good"

March 19, 2026

4.0

I use slack daily for work and it’s pretty easy to navigate although some of the hotkey functions aren’t easily reversible. That might be a me problem though.

Pros

As a free app, it's an extremely good deal especially for small workplace teams. If you are operating with a small group to get something done, it’s very easy to use

Cons

There are some features that Don’t function correctly for me like the huddle feature. I would prefer other apps for voice calls as well.

Alternatives considered

[Discord](https://www.capterra.com/p/240238/Discord/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Slack

Slack ended up working the best for our team and team needs.

Review Source

MM

Michael M.  
Senior implementation analyst  
Computer Software  
Used the software for: 2+ years

### "A chat that makes remote working simplified and great notifications "

April 16, 2026

5.0

It is a great chat system, which makes a remote working environment possible. With possible the possible integration it means you are notified with real time updates

Pros

Slack free licence is great value for money, it is extremely easy to use and with the allows for realtime communication while working remotely. It has great integrations allowing notifications in real time.

Cons

The only limitations I’ve come across is the limitations from the free licence. It has to do with how long messages are retained, but could be solved by prancing a licence if required

Switched from

[Discord](https://www.capterra.com/p/240238/Discord/)

Limited features at the time of the move. It did not meet our company requirements

Review Source

Erlinda Mangrobang A.  
Compliance Officer  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "A tool that keeps the whole team on the same page."

May 23, 2026

5.0

It has become the main way our team stays in touch and gets things done. It is easy to pick up even for people who are not very tech savvy. There are moments where it feels like too much is happening at once, but once you get used to managing your notifications it works really well day to day.

Pros

Pros: What did you like most about Slack? Slack makes team communication a lot easier. Everything is organized by channels so you always know where to find a conversation. Searching for old messages or files is quick and reliable. It also connects well with other tools we already use like Google Drive, Zoom and Samsara, which saves a lot of time switching between apps.

Cons

Notifications can get out of hand if you are in a lot of channels. It takes some time to figure out the right settings so you are not constantly interrupted. Also, when too many conversations are happening at once it can feel hard to keep up, and important messages sometimes get buried.

Review Source

CF

Cristiano F.  
Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "A Flexible and Powerful Platform for Team Collaboration"

June 11, 2026

5.0

My overall experience with Slack has been extremely positive. It has become a central hub for team communication and collaboration, making it much easier to coordinate projects, share knowledge, and stay aligned across different teams. The platform is flexible enough to support a wide variety of workflows and integrates seamlessly with many business tools. While managing notifications and information flow can sometimes be challenging in larger workspaces, the productivity and collaboration benefits far outweigh these limitations.

Pros

What I liked most about Slack is its flexibility and the way it enables real collaboration across teams. Channels, direct messages, integrations, and notifications all work together to keep communication organized without relying heavily on email. It adapts well to different workflows, from small teams to large organizations, and makes it easy to share information, coordinate projects, and collaborate in real time. The extensive integration ecosystem further enhances productivity by connecting Slack with the tools teams already use every day.

Cons

What I liked least about Slack is that information can sometimes become fragmented across multiple channels, threads, and direct messages, making it difficult to keep track of important discussions. Notification management can also be challenging in active workspaces, leading to information overload if not carefully configured. While Slack offers powerful search capabilities, finding older conversations or specific files is not always as intuitive as it could be.

Review Source

VR

Verified Reviewer  
Transfer Sales Agent  
Consumer Services  
Used the software for: 1-2 years

### "A Reliable Tool for Organized Team Communication"

April 19, 2026

5.0

My overall experience with Slack was positive. It made communication feel organized and efficient, especially with the managers‑only group where important information was shared and our campaign page where we stayed connected as a team. I liked that our daily stats and updates were sent there too, so everything I needed was in one place. At the same time, there were a few limitations — like not being able to see when someone read my message and not having the option to block someone if needed. But overall, Slack helped keep our workflow smooth and made it easier for everyone to stay informed and aligned.

Pros

What I liked most about Slack was how organized our communication became. We have a managers‑only group where they share valuable information, and we also have our campaign page where everyone can communicate and stay updated. I really like that our daily stats and important updates are sent there too, so I never feel out of the loop. Everything is in one place, easy to find, and it keeps the whole team aligned.

Cons

What I liked least about Slack was that I couldn’t see when someone read my message. Sometimes I needed confirmation that information was received, and without read receipts, I had to follow up more often. I also didn’t like that you can’t block someone. If a conversation becomes uncomfortable or someone keeps messaging you, there’s no way to stop it directly in Slack.

Review Source

KS

Kaynan S.  
Senior Software Engineer  
Entertainment  
Used the software for: 1-2 years

### "Great communication tool with smart features that keep the whole team aligned"

April 23, 2026

5.0

Overall my experience with Slack has been excellent. It is our main communication platform at NextDay, and the threaded conversations are one of the most valuable features — they allow us to keep discussions organized without losing context in busy channels. The AI-powered summaries are particularly helpful when catching up on long threads after being away. Having all team members in dedicated channels for different topics makes collaboration easy and keeps everyone informed about what is happening across the company.

Pros

The thread system keeps conversations organized and easy to follow, even in high-traffic channels. The AI summary feature is a great time-saver for catching up on missed discussions. Having all teams and topics centralized with proper channel organization makes communication very efficient across the company.

Cons

Notifications can be overwhelming if you are part of many active channels. It can take some time to configure the right notification preferences to avoid unnecessary interruptions throughout the day.

Review Source

RV

Rakhi V.  
QA Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Slack over 4 years"

April 1, 2026

5.0

My experience with Slack has been very positive. It’s one of the best tools for day-to-day team communication and quick coordination, and it keeps work moving without a lot of friction. It does take some discipline (good channel hygiene, using threads, and knowing when to move things to docs), but when used well it’s a huge productivity boost.

Pros

it makes collaboration feel effortless—quick questions get answered fast, and it reduces the need for unnecessary meetings. I also really appreciate the way channels create a shared “team memory”: decisions, context, links, and updates are easy to find later, which is a huge help when you’re juggling multiple projects.

Cons

Slack can quietly create a “always-on” feeling—because messages move fast, it’s easy to feel pressure to respond immediately even when you’re deep in focused work. Another pain point is that important information can get trapped in threads and DMs; if something isn’t documented elsewhere, it can become hard to rediscover later, especially when channel volume is high and older context gets buried.

Review Source

VR

Verified Reviewer  
Technical Support Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Best business communication platform"

February 12, 2026

5.0

Overall, my experience with slack is amazing and I love using it everyday for work. Having used other business communication platforms such as teams, Slack is much more responsive and easier to use.

Pros

I use slack literally everyday during for my work, where I direct message my colleagues, comment on threads, and keep up to date with channels and groups. Slack allows me to seamlessly communicate and work with my colleagues. There are many features I love about slack, such as the threads feature to categorize conversations, huddle feature to quickly hop on a call with colleagues, and the activity tab to see the latest activities to follow up and keep up to date with information.

Cons

There isn't too much cons about slack, but I notice periodically some features with Slack can be down at times, such as slow search times, slow responsiveness and lag. Most recently, the search feature in slack wasn't populating any searches. However, these are almost always incidents and bugs that Slack acknowledges and fixes within 1-2 hours.

Review Source

Gunther C.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Communication Nexus for Modern Work"

April 3, 2026

5.0

Overall my experience with Slack has been great. The addition of video and voice calls, and finer grained notification management have been welcomed additions.

Pros

Slack is easy to use and makes remote and hybrid work environments seamless. It is a great tool for collaborating with coworkers and has good API support for creating integrations.

Cons

It would be great if Slacks API supported a wider range of filtering parameters. For example, the ability to filter the list of users by active and bot status instead of programmatically removing those values retroactively would be great.

Review Source

VR

Verified Reviewer  
Head of events  
Marketing and Advertising  
Used the software for: 2+ years

### "Good chat app"

May 25, 2026

4.0

Pros

I love centralized chats and external chat capabilities. I like that I am able to keep up with team members more quickly than email.

Cons

The text functions are pretty basic— for example, as I am typing I am not able to press enter to create a new paragraph. This doesn’t align with standard text practices.

Review Source

Yugma S.  
Assay development and integration technician  
Biotechnology  
Used the software for: 1-2 years

### "Streamlined Team Communication with Powerful Integrations through Slack"

May 4, 2026

5.0

Overall, my experience with Slack has been very positive. It provides a clean and user-friendly that makes team communication efficien. The use of channels helps separate discussions by projects or topics, reducing confusion and making it easy to find information. Real-time messaging, quick file sharing, and integrations with other tools enhance productivity and streamline workflows.

Pros

Slack has been my go to use application. In our company we use slack across the office for our conversation. the best thing about slack is we can differentiated the starred channel and private important conversation can be pinged so it help in tracebility. the file share is way easy even for larger file size. its the one of most easy and value for money.

Cons

the only issue I face it get frequently logged out on it own and take time to log in. Also there are instances when call hung up during huddle.

Review Source

Jiahao H.  
Deployment Strategist  
Information Technology and Services  
Used the software for: 1-2 years

### "Efficient, Intuitive, and Built for Team Collaboration"

January 4, 2026

5.0

Overall, my experience with Slack has been very positive. It’s an intuitive, well-designed communication tool that makes collaboration feel fast and seamless. The ability to move easily between channels and conversations, combined with clear prioritization of unread messages, helps me stay organized even on busy days. Slack strikes a strong balance between functionality and ease of use, and features like shortcuts, message editing, and emojis not only improve efficiency but also help foster a sense of culture and connection within the workplace.

Pros

I love the ease of use of Slack, especially how easily I can switch between channels and conversations. I can be inundated with messages on a busy day—I love how Slack prioritizes my unread messages and pushes them to the top so I can prioritize which messages to respond to first. The ease of editing and sending a message is quite satisfying, and the shortcuts in which to navigate between channels is quite satisfying as well. The emojis add a custom flair and builds culture within my workplace.

Cons

On especially busy days, Slack can feel overwhelming. Despite its strong prioritization tools, the high volume of messages across multiple channels can create noise and make it harder to focus on deep work. Important messages can occasionally get buried, and the constant stream of notifications can make it challenging to fully disconnect during the workday.

Review Source

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