--- title: "Paycor Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Paycor the right Payroll solution for you? Explore 3067 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/133745/Paycor-Perform/reviews/" page_type: "reviews" language: "en" --- Paycor 4.3 (3067) [View alternatives](https://www.capterra.com/p/133745/Paycor-Perform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Paycor Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews Doris G HR MANAGERNanotechnology, 11 - 50 employeesUsed the software for: More than 2 years. “The software is user-friendly and offers a wide range of features, including payroll processing, time tracking, benefits administration, and recruiting tools.“ May 12, 2026 Blake A It TechnicianReal Estate, 201 - 500 employeesUsed the software for: More than 2 years. “Of course, there is the odd issue now and then, such as when customer service isn’t up to scratch, or the reporting is less than intuitive, but there have been no real issues to cause us to consider switching platforms.“ May 29, 2026 OT Olga T Youth CoordinatorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: I used a free trial. “In addition to payroll, their platform offers excellent features for workforce management, including clock-in and clock-out tracking, access control, and leave management.“ September 2, 2025 CORA O HR SupervisorMachinery, 11 - 50 employeesUsed the software for: More than 2 years. “Non-intuitive user interface, missing features, that often leading to misinformation and unresolved issues.“ March 17, 2026 EM Elena M Accounting AssistantInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “I like Paycor for the fact that it has all the information you need for payroll on the Accounting side and as the employer for entering information and receiving info.“ September 4, 2025 CL Christy L Director of Human ResourcesEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “Customer service and support can be slow and also the pricing in the beginning was competitive with other HRIS, but then the fees increased.“ April 29, 2026 DM Donnie M Chief Revenue OfficerStaffing and Recruiting, 201 - 500 employeesUsed the software for: 1-2 years. “The best part about this system is that all your payroll information and employee benefit options are all in the same place. Plus, I can do this without the entire program freezing.“ April 17, 2026 CH Connie H HR managerBuilding Materials, 501 - 1,000 employeesUsed the software for: More than 2 years. “Lack of response time even from premium support with their glitch system always having issues with something“ June 20, 2026 ## Showing most helpful reviews Showing 1-25 of 3067 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Blake A. It Technician Real Estate Used the software for: 2+ years ### "Solid HR and payroll platform with a few rough spots" May 29, 2026 4.0 On the whole, Paycor has worked very well in terms of payroll management in our company. It does all the things you expect it to do, and it has made the process much easier. Of course, there is the odd issue now and then, such as when customer service isn’t up to scratch, or the reporting is less than intuitive, but there have been no real issues to cause us to consider switching platforms. Pros chrome icon google docs icon Paycor has simplified a lot of the payroll and HR admin work that used to eat up a ton of time. Running payroll is straightforward and employee records are easy to keep up with in one place. The self-service portal for staff has been a nice addition too, people can check their pay stubs, request time off, and update their info without having to go through HR for everything. For an organization with a lot of employees it really does take a decent chunk of the manual work off the table Cons Customer support can be hit or miss. Sometimes you get someone helpful right away, other times you're sitting on hold or waiting on a callback for something that feels pretty urgent. The reporting tools are functional but building custom reports isn't the most intuitive process and it often takes more trial and error than it should. There have also been a handful of instances where system updates quietly changed something that then needed troubleshooting on our end to figure out. Review Source jT jarvis T. Support Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Paycor for the win!" April 16, 2026 4.0 I’ve had a great experience with Paycor. The platform is highly intuitive, and I particularly value the seamless onboarding process and the added financial flexibility provided by early direct deposits. Pros Seamless Transitions: When an HR admin marks a candidate as "hired" in the Recruiting module, their data flows instantly into Payroll and Onboarding. Users like that they don't have to enter the same data three different times. Centralized Tax Forms: Employees find it very helpful to have all their electronic tax forms (W-2s, 1095-Cs) in the same place they check their weekly pay Cons Recent shifts toward AI-driven support have frustrated some users who feel they can no longer reach a knowledgeable human representative for complex problems. Switched from [Rippling](https://www.capterra.com/p/172127/Rippling/) Company decided to switch to a new onboarding platform. Review Source CH Connie H. HR manager Building Materials Used the software for: 2+ years ### "Hr manager" June 20, 2026 3.0 Not good implementation was awful. Had to train ourselves, learning the system through the system wasn’t very accurate Pros Premium support pay more but worth it due to lack of support from Paycor! They even call it the glitch system Cons Lack of response time even from premium support with their glitch system always having issues with something Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Cheaper version better rates but quality not so good Review Source SC Samantha C. HR Director Facilities Services Used the software for: Less than 6 months ### "Good HCM system" June 18, 2026 5.0 Pros Ease of use, cost effective, complete HCM available including LMS and expense management options. Our implementation had some bumps but overall went well. Cons Now that we are live, I’m not totally satisfied with customer support. I’ve had a couple of issues that were not easily answered through chat or a call and required additional follow up which I feel has gotten lost. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor Overall like of platform layout, price, LMS and expense management Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Cost and poor customer service with ADP. Review Source KB Kara B. HR Manager Program Development Used the software for: 1-2 years ### "What I think about Paycor" June 28, 2026 4.0 Great no issues no complaints hoping it will continue to be smooth with this company. I will continue to keep looking for changes Pros Employee management is great for an ever changing institution. We are satisfied for the time being. Always interested and doing more Cons It could be considered expensive for small non profit companies, but it is what it is now with everything costing more and more Switched from [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) Heartland was too complicated and very little assistance with customer service calls or emails Review Source JL Jennifer L. Hr manager Automotive Used the software for: Less than 6 months ### "New customer review " June 20, 2026 3.0 Easy implementation for payroll some more complex items like gl mapping very difficult and frustration for accounting dept. Pros Reporting better than adp and is easier to use. Will be turning on performance e management and benefits soon. Cons During implementation it has taken almost 3 months to complete gl mapping. Every week something was wrong. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Unhappy with Adp customer service and pricing Review Source MK Molly K. Director of HR Hospital & Health Care Used the software for: 2+ years ### "Paycor - Great Software for Healthcare Companies" June 24, 2026 5.0 Extreamly positive. The system works well and the company itself has great staff. Very happy and recommend often. Pros Ease in use. Ability to adapt to our organization. We use many of the modules and they work together seamlessly. Love that it works with PayActive. Cons Sometimes there are glitches that can be frustrating but the are fixed quickly. You can submit a ticket and its usually fixed the same day. Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) Didnt have the functionality that we needed. Review Source AW Amy W. HRManager Pharmaceuticals Used the software for: 1-2 years ### "Reporting needs help" June 17, 2026 4.0 Day to day functioning is good. slow to resolve tickets and sometimes doesn’t have the expertise on the service line. Hard to understand our views and what we are experiencing. Pros Ease of daily use, payroll processing. Employee experience with request changes. Does ok job communicating changes. Cons Reporting, not very user friendly, it lacks basic HR / Payroll reporting. Not easy to build reports. Review Source LW Lyndsey W. HR Manager Financial Services Used the software for: 2+ years ### "Overall it is easy to use. " June 16, 2026 5.0 I like Paycor. Overall it is easy to use. I find the communication could be better and the customer service as well. When we need assistance that can be a challenge to get down to the problem and fix. But I do appreciate the people working on the task. Pros I appreciate the value for the cost, I find Paycor easy to use, I also feel the payment process works well. Cons I would like to see more customer support, communication with partners and we had some issues with a vacation system change. It was not a great customer or team member experience and took some time to work out. Review Source CM Caitlin M. Director of Associate Experience Health, Wellness and Fitness Used the software for: 2+ years ### "Performance Review Module is Awesome!" June 18, 2026 3.0 Pros I like the performance management module - it's nice to tie in 1:1s along side the reviews. Keeping everything together will really help bridge the communication gap. Cons We are on the legacy platform which is no longer supported by the Paycor IT team. It is really challenging to find a knowledgeable contact who can fix issues when they occur. Review Source PM Preston M. Financial Controller Semiconductors Used the software for: 2+ years ### "Worst Payroll System Ever! " January 20, 2026 1.0 We went with Paycor three years ago after trying to decide between a few others. It was the cheapest so we went with them. BIG mistake. Not only do they have a TON of misc fees, but their fees keep increasing! Their reporting functions frequently bring back back information and I get no help when trying to get Paycor to fix the issues I find. Employees consistently have issue logging in and the 450 or some people who now use Paycor in our company, not one of them have said a positive thing about Paycor but we have had plenty of complaints. I would not choose Paycor if given the option again. Pros It is hard to say, I have been on several other Payroll programs and this is by far the worst. I guess despite the customer service reps being in India and having a hard time understanding me, they are always friendly. Cons Customer service is awful. I need to request help on a weekly basis and wait weeks to get a response sometimes and other times, I get tired of trying to re-explain my issue, so I give up Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor It was less expensive in the beginning but that soon changed Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We were looking for a quicker way to pay our employees Review Source JC Jason C. HR Generalist Leisure, Travel & Tourism Used the software for: 1-2 years ### "Improving but still needs a lot of work. " December 4, 2025 4.0 It has been okay but there is still a long ways to go. Some of the simplest things are not available still like password requirements or document signings and it is such a roundabout way to get something done. Pros I like the ease of use and how everything is centralized and together in one place. I think for the cost, we are also getting a lot more than the other provider we were with. Cons The customer service isn't the best and it is incredibly frustrating working with some of the success managers. They are not there to help, they are just there to "buy" more time, or they just completely ghost us. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Paycor I am not sure. I was not involved in this but I was just told this by my manager. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Because of the price and the different limitations. Review Source ED Emily D. Human Resources Manager Computer Software Used the software for: 1-2 years ### "Great first HRIS" July 8, 2025 4.0 It has generally been a positive experience with Paycor. Our Sales Rep was the driving factor for Paycor over other HRIS options as he was upfront about the negative feedback they had received and was able to tell us organization-level changes that were being made to solve the issues. Pros Paycor is our first HRIS, so the process has been a lot to work through. We use it every day for things like onboarding, but there are a lot of attachments with Paycor that make it nearly a one-stop shop, which is great. I have found some of their resource tools excellent for solving quick, simple problems. For basic HCM, it is fairly easy to use as well. They are always adjusting their features and seem to be interested in always creating a better user experience. Their recruiting module has been great and customizable for our needs. Our sales representative was very hands on and available during implementation, which did not go smoothly, but he provided as much support as possible. Onboarding and workforce management was a massive issue for our company as we did not have an HRIS beforehand. Both pieces have made it much easier to have a set onboarding process with the hiring managers involved at the right stages and with all the right documentation. It has been wonderful. Cons Paycor's customer support team is not great. I find myself in situations where I know as much as, or more than, their support advocates. This makes it challenging when I am working through a very complex problem and cannot find someone who can assist. A smaller issue is that the different pieces of Paycor can be choppy when switching from Recruiting to HCM to Paths, as they are all clearly items that have been bolted on post-creation. They all function well, but they are visibly different systems, which means there is no continuity across them. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Greenshades](https://www.capterra.com/p/148355/Benefits-Solution/) Reason for choosing Paycor Our Sales Representative \[sensitive content hidden\] was the driving factor. He was upfront about Paycor's issues with Customer Support and what steps were taken to correct the issues. It also seemed to be well-established as a company and reliable. Review Source JM Joby M. Director for HR Non-Profit Organization Management Used the software for: 2+ years ### "Paycor for churches" June 27, 2025 4.0 We have enjoyed Paycor over other products we've used. It has been a good partner for us. They have a solid understanding of our unique needs. Paycor has partnered with other software providers to expand the services they offer and at times the connection between how those products work together has been a challenge. Pros Strong customer support, better understanding than others we've used of the unique regulations that impact pastoral taxes, ease of doing additional payrolls or adding special tasks to a particular payroll, strong on demand training. Cons When an employee needs to log in to do a review or sign off on a document it can feel more clunky for those who don't regularly need to log in. Our state requires that employees give us start and end times when logging hours. Paycor allows them to simply enter the number of hrs worked (without start and end times) on their app which means corrections before payroll. When employees request PTO they often request the wrong type not noticing the drop down Paycor provides for types of PTO. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Paycor Strongest understanding of pastoral tax needs Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Cost, customer support, lack of understanding of our particular needs. Review Source JL Josh L. Talent Acquisition Manager Information Technology and Services Used the software for: 6-12 months ### "Find something else" July 1, 2025 1.0 Horrible. Worst HRIS or ATS I've ever used. Buggy, nothing works like it's supposed to. Also, fairly outdated, I used it 5 years ago and it was a much better tool then. Pros I cannot think of a single good thing about Paycor. I cannot think of a single good thing about Paycor. Cons The worst customer service of any software I've ever used. I really can't stress how bad it is. From call centers where people can't hear you and you can't hear them, to a sales rep named \[sensitive content hidden\] who refused to return calls and emails, basic issues takes weeks to resolve. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor Great customer service, but seemed like they were just reselling other people's products that they didn't control. Switched from [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Price and we weren't happy with ADP. As bad as ADP was, we would've gone back almost immediately. Review Source MG Micheal G. AGM Hospitality Used the software for: 1-2 years ### "Paycor - unlocking the power" December 14, 2025 4.0 I’m still learning the system- but over all I’m neutral on Paycor as a whole. From time keeping to labor reporting - from recruitment to onboarding - it would be nice to have very clear procedures from Paycor to follow Pros Employee management from start to finish. Seeing the lifecycle of a person from candidate to employee. Cons Lack of clarity on how to optimize the system. Training tools are not super helpful and report generation is a slough. A definition / glossary module would be nice. Switched from [Insperity OrgPlus](https://www.capterra.com/p/115974/OrgPlus/) Driven by new ownership and the desire to intergrate scheduling w time clocks Review Source AM Amy M. HR Manager Automotive Used the software for: 1-2 years ### "Paycor Amy" October 7, 2025 4.0 Sales team was great! Implementation was rocky and still working on some items but overall they have been working with us to get things on the straight and narrow. Pros Customer Service is great! Premium support team was not a very good experience but we were able to get reassigned to a new team and have had nothing but positive experience since. Cons Flexibility of changing data brought into the analytics dashboard. I would like to see more options on data you can select to pull in or leave out. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor More options that covered our Check list of needs. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Customer Service was lacking with ADP. Paycor had more support in implementation than we received in our time with ADP. Review Source KC Karen C. Payroll and Benefits Manager Museums and Institutions Used the software for: 1-2 years ### "Paycor is Just OK" May 14, 2025 3.0 Paycor is a decent HRIS system, but has a lot of flaws that you have to deal with. I have been using it for 2 years, and if I could go back and choose a different system, I would. In fact, we are already looking at replacing Paycor in a year or two. Pros What I like about Paycor the most is the payroll processing piece. The grid is easy to work in, and the pre-post payroll reports are excellent. Cons The customer service is terrible. You have 3 options for support; call in, create a ticket, or chat online. All three are terrible. The reps usually don't understand the issue and just want to close the ticket as quickly as possible. If they send you a follow-up question, you have less than 24 hours to respond before they close the ticket with no resolution. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor Pricing was the only reason, and I wish we would have gone with Paylocity. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Paycom was too expensive and their customer service was depleting. Review Source RJ Reola J. HR Director Non-Profit Organization Management Used the software for: 6-12 months ### "Paycor review" October 16, 2025 4.0 It has been challenging. There are products that came with our dystem that we were not clearly made aware of such as PayActiv Pros The ease of use of the platform is one of the best assets. I also enjoy the recognition tool that we can tie directly to our core values. Cons There are times in which changes are made and they don't "stick". It takes a long time to get the appropriate person to answer questions. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor Pricing and the ease of use of the platform. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Poor customer service and errors with the system put the agency at risk. Review Source CR Claudia R. HR Director Construction Used the software for: 2+ years ### "HR Director" January 25, 2026 5.0 After working with Paycor for the past four years, I truly love the system and know it like the back of my hand. I often praise the platform and credit it as a key contributor to my success in my role. Pros I always say you’re only as good as your tools, and I see Paycor as one of the key tools that allows me to perform my role effectively while maintaining a healthy work-life balance. Cons If I had to note a drawback, it would be that we are currently on a legacy version of the system. I would love the opportunity to upgrade, though I understand this is a company-level decision and not a limitation of the platform itself. Review Source MH Michelle H. Payroll - Benefits Manager Environmental Services Used the software for: 1-2 years ### "Not Happy with Paycor" October 29, 2025 3.0 Our benefit implementation was set up wrong and the user interface was having issues constantly. Our taxes weren't paid on time and this caused late fees and other issues with the different states we are located in. The managers always had trouble logging in as themselves and then as leaders. Pros The only thing I liked about Paycor was the employee management side of things. It was easy to use for the employees. Cons For the money we were paying the customer service was not high quality, there were constant issues within the system causing me more stress than I care to admit. Review Source VR Verified Reviewer HR Supervisor Machinery Used the software for: 2+ years ### "Paycor review" March 17, 2026 4.0 Pros When it was SentricHR, it was a great customer support. It was easy to use, easy payroll calculations, including PTO forecast. Cons Non-intuitive user interface, missing features, that often leading to misinformation and unresolved issues. Review Source DM Donnie M. Chief Revenue Officer Staffing and Recruiting Used the software for: 1-2 years ### "Paycor is the best" April 17, 2026 5.0 Paycor makes filing taxes easy enough and that alone has been a huge relief. Also, all my training modules are still available in the same area where my payment information resides and most importantly, no spreadsheets were harmed during the transition to Paycor. This has literally cut back 40% of the time I wasted using Excel to do things I should be doing elsewhere. Pros The best part about this system is that all your payroll information and employee benefit options are all in the same place. Plus, I can do this without the entire program freezing. Cons Nothing to dislike about it but it costs a lot to get every little integration added. I would like if the cost was lower. Review Source DC Dan C. Benefits and Compliance Manager Human Resources Used the software for: 1-2 years ### "Paycor review" February 9, 2026 3.0 Overall experience was ok. With the uniqueness of our organization we require alot of data that needs to be stored as well as our extensive employee policy manual which the Paycor site had trouble storing the way we preferred Pros Paycor's time and attendance system was fairly easy to use and their time & attendance team was easy to work with and were helpful in resolving any issues that arrived. Cons There were limitations as to how much scannable data & forms can be stored on their system for employees and on the main page. Review Source ZS Zoe S. Operations Specialist Electrical/Electronic Manufacturing Used the software for: 2+ years ### "PAYCOR IS GREAT" March 13, 2026 5.0 It was over all a pretty good experience. I never had any issues that I know of other than just around 5 it could be a little slow Pros Customer Support was really helpful, and I could always find what was need Ease of Use all around it was great Cons nothing at all it was a great website and gave me no issues ever. 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