Knowledge Management Software Directory

Featured Software

Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite [more]

More Links:      Live Product Demo      Knowledgebase Software

Unprecedented in its ease of implementation and configuration, Numara FootPrints is the most comprehensive and flexible Service Desk Management Solution on the market today. Numara FootPrints is designed to help companies: align their service desk management functions with the needs of the business [more]

More Links:      Free Demo

Do your customer stop you in the hall to request support? Are you having trouble keeping track of all your IT knowledge? Streamline your IT service desk and knowledge management process with IssueTrak. IssueTrak's 100% Web based solution allows your IT help desk to run efficiently, resulting in [more]

More Links:      Online Demo      Feature List      Pricing Information      www.issuetrak.com

Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, [more]

More Links:      Request Free White Papers      Contact Connotate Sales

For Lotus Notes/Domino users: SWING DocPublisher lets you easily organize, publish, and maintain online documentation, such as policies and procedures, work instructions and knowledge bases. Turn your documentation (.doc) into e-manuals (.html) for company intranets or the Internet.  [more]

The Ovitas knowledge management solution lets users find what they are looking for, even if they do not know exact terminology or search syntax. Information from multiple repositories and in virtually any document or data format can be incorporated into a "virtual repository" - a single point of [more]

Inmagic Presto represents a fundamentally new approach to information and knowledge management by tightly integrating, into a single environment, a knowledge repository, information search, access and discovery tools and the wisdom of the community. Inmagic Presto's unique approach yields an ideal [more]

Dieselpoint Search is search and navigation software for enterprise data including document collections, databases, and XML. Dieselpoint has developed industry-leading advances in search technology, combining advanced full-text and linguistic techniques with high-performance data navigation to [more]

Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the [more]

Comprehensive Directory

81 Solutions Listed


360Hubs - 360Affinity Hub

Web 2.0 solution based around online collaboration, web content management, social networking and knowledge asset management. [more]

Target Market: Small - Mid

Acquired Intelligence - Acquire

Aids in the creation of knowldge bases that build rules and user interfaces, link objects, resolve conflicts, etc. [more]

Target Market: Mid

Active Data Online - Active Data Online Search Engine

Hypertextual search engine, comprising a Windows Forms crawler, indexer and management console, and an ASP.NET search engine. [more]

Target Market: Small - Large

ActiveCampaign - KnowledgeBuilder

Knowledgebase/ FAQ solution for site visitors to easily search through articles in order to find answers to their own questions. [more]

Target Market: Small - Mid

Alto Imaging Technologies - UltraWare Suite

Scalable solutions for capturing, manipulating, storing, retrieving, and publishing digital content based on customer requirements. [more]

Target Market: Mid

Asp.Net Faq Manager - Asp.Net Faq Manager

FAQ management software that helps you more effectively manage your online archive of frequently asked questions. [more]

Target Market: Small

Atlassian - Confluence

Enterprise wiki that makes it easy for your team to collaborate and share knowledge. [more]

Target Market: Mid

Bitsmith Software - Personal Knowbase

Organize free-form information using keywords, archive and easily find documents while saving disk space. [more]

Target Market: Small

BizStream - BizStream Portal

An online Intranet for your company streamlining business productivity through a collection of powerful tools. [more]

Target Market: Small - Mid

Bloxware - Lessons Learned Server

A simple effective multi-user server based software that enables you to capture knowledge within your organization. [more]

Target Market: Mid

BrainKeeper - Enterprise Wiki

A wiki tool that allows everyone in an organization to contribute to a single knowledge base. [more]

Target Market: Mid

ComponentOne - ComponentOne Response

Reduce inbound calls and provide support via the web and email. [more]

Target Market: Mid - Large

Intelligent agent software for data mining, monitoring, and extraction from web, desktop and enterprise sources. [more]

Target Market: Mid - Large

Convera - RetrievalWare

Secure, highly scalable platform for mission-critical search & categorization in the enterprise. [more]

Target Market: Mid - Large

Web based, self service CRM tool that transfers to live help if needed, provides statistics and Q & A functionality. [more]

Target Market: Mid

High-speed search, navigation and info retrieval solutions for structured and unstructured data. [more]

Target Market: Mid - Large

Double Jade - KBPublisher

Browser based knowledge base solution that is highly searchable and can be used for just about anything - FAQs, online help, APIs, etc. [more]

Target Market: Small - Mid

DoyleSoft - DoyleSoft Knowledge Base

Simple, effective, and affordable knowledge management software for small businesses. [more]

Target Market: Small - Mid

Eedo Knowledgeware - ForceTen

Connects employees with organization's knowledge base via e-learning, software simulation and knowledge sharing tools. [more]

Target Market: Mid - Large

eGain Communications - eGain Service

Email management, live web customer service, service fulfillment, knowledge management and self-service. [more]

Target Market: Mid - Large

Enage - KMS

Provides a function of knowledge creation to systematically manage information required for work and make them more valuable. [more]

Target Market: Small

Epazz - BoxesOS

Enterprise portal solution designed to maximize communication and functionality for key stakeholders. [more]

Target Market: Small - Mid

Exact Software - e-Synergy

Web-based solution that includes e-documents, e-CRM, e-logistics, e-project, e-HRM, e-financials, and e-procurement. [more]

Target Market: Mid - Large

Financial Services - CoreShare

Web based application featuring paper elimination, workflow automation, eforms, real time reporting, audit tracking etc. [more]

Target Market: Mid

Firstalign - Firstalign Enterprise Suite

Web-based solution to align individuals with organization goals, track certification and compliance activities, and more. [more]

Target Market: Mid

Fused Solutions - KnowPlex

Efficient and comprehensive method for managing all forms of inbound customer care. [more]

Target Market: Small - Mid

Gaddis Consulting Group - POC Link

A web-based software system that allows people within organizations and associations to work more effectively. [more]

Target Market: Mid

GroupSystems - ThinkTank

E-collaboration software to enable workgroup success by combining technology, methodologies, and expert services. [more]

Target Market: Mid - Large

HelpDesk - Help Desk Software Suite

Web based customer service solution for your website to manage support requests and publish self service knowledge bases. [more]

Target Market: Small - Mid

IBM - DB2 Content Manager Express

Content management software intended to help small businesses store, manage and protect documents and other data. [more]

Target Market: Small

Exchange, develop and manage key information between internal employees, external partners, suppliers and customers. [more]

Target Market: Small - Mid

Infinity/Civerex - CIVER-MANAGE

A free-form knowledgebase builder that enables organizations to create and graphically manage thousands of information items [more]

Target Market: Small - Mid

InfoStreet - StreetSmart's Knowledge Base

A repository for frequently asked questions available 24 x 7 x 365 with only an Internet connection and a web browser. [more]

Target Market: Small - Mid

A web-based enterprise application designed to manage multiple collections of information in diverse formats. [more]

Target Market: Small - Large

InstantASP - InstantKB.NET

Knowledge Base solution that includes self-service customer support, assigned user accounts and secure admin area. [more]

Target Market: Small

International TechneGroup - ITI ProjectView

Project and knowledge management software for manufacturing/product development, medical, construction, education and government. [more]

Target Market: Mid - Large

Intrallect - intraLibrary

Digital repository and learning content management system. [more]

Target Market: Small

Intuit - QuickBase

Puts all data in one easy-to-access place and allows you to get control of your projects, customers and workflow. [more]

Target Market: Small - Mid

100% Web based Help Desk software, Customer Support Desk software, Asset Management Software and Issue Tracking software. [more]

Target Market: Small - Large

kManager - kManager

Knowledge management repository including discussion forums, file sharing, organization charts, multilingual support, etc. [more]

Target Market: Small - Mid

KNOVA Software - KNOVA 7

Suite of Intelligent Customer Experience applications that reduce service costs, increase revenues, and improve customer satisfaction. [more]

Target Market: Large

Knowledge Base Solutions - KnoweldgeBase.net Enterprise Edition

Knowledge management solution that promotes one-time article publishing, making articles readily available. [more]

Target Market: Mid - Large

Knowledge Powered Solutions - Universal

Speeds an organization's data retrieval and includes access rights, searching capability and an "ask the expert" feature. [more]

Target Market: Small - Mid

Knowledge Systems Solutions - episTree

A powerful productivity tool that helps you organize your information so you can easily find and reuse it. [more]

Target Market: Small - Mid

Knowledgeone - Knowledgeone

Allows you to manage information, emails, electronic documents, records, images & documents. [more]

Target Market: Small - Mid

Kryloff Technologies - Subject Search Suite

Software for automatic intelligent multi-lingual searches as well as categorizing, summarizing and translating documents. [more]

Target Market: Small - Mid

Luit Infotech - LuitDox Platinum

Collaborative web based document management and knowledge management tool to securely share, track and collaborate. [more]

Target Market: Small - Mid

ManIPulate Systems - ManIPulate

Complete management solution for a corporate Intellectual Knowledge portfolios. [more]

Target Market: Large

Marketplace Software - e-manage

CRM, contact management, customer support, customer web portal, lead management, human resources, help desk. [more]

Target Market: Small - Mid

MarkLogic - MarkLogic Server

Unlocks the value of XML content by letting you convert, query, manipulate, and render content. [more]

Target Market: Mid - Large

MicroStrategy - MicroStrategy 8

Web-based business intelligence platform that delivers a full range of analytical and reporting capabilities. [more]

Target Market: Large

Nevant - metoCube Methodology Manager

A 100% web process and methodology documentation and management system with a central data repository. [more]

Target Market: Mid

Nosco - Information Exchange

Aggregates employees' diverse knowledge into a single and powerful forecast for better business decisions. [more]

Target Market: Mid - Large

The Service Desk Management Solution with Unequaled Time to Productivity. [more]

Target Market: Small - Large

Nuospace - Nuospace

An enterprise wiki powered by document management features offered as a web based service or as a standalone intranet installation. [more]

Target Market: Small - Large

Omnistar Interactive - Omnistar Kbase

Dynamic knowledge base software system that empowers you to create dual repositories of searchable and useful information. [more]

Target Market: Small - Mid

Optimus Prime - FIRST KM

Integrated library, reference and knowledge management software package. [more]

Target Market: Mid

Access knowledge from any source to drive efficient support and customer self-service. [more]

Target Market: Mid - Large

Pandell - Lessons Learned

Lets you capture, analyze, and share knowledge from real-life projects, training or exercises. [more]

Target Market: Mid - Large

Panviva - SupportPoint

Electronic performance support with role-specific user documentation for enterprise applications, processes, policies and products. [more]

Target Market: Mid - Large

Get an online support portal to manage and deflect up to 80% of your incoming service inquiries. [more]

Target Market: Small - Large

QuestWare - myKBHelp.com

Simple, effective way to provide support to your customers. Build your Knowledge Base and Help Systems to empower your customers with myKBHelp! [more]

Target Market: Small - Mid

RightNow Technologies - Knowledge Management Software

Offers a consistent application across all customer interaction points including web, email, chat, phone and voicemail. [more]

Target Market: Large

rivusglobal.com - iScribe.NET

Captures, stores, manages, and distributes informational assets and employs categorization, search, and retrieval. [more]

Target Market: Mid - Large

Secutor Solutions - Lessons Learned Database

A database for storing and searching for lessons learned and best practices. [more]

Target Market: Mid - Large

Sense Software - CommonSense

Web based knowledgebase, document & content management and repository, security and management module. [more]

Target Market: Mid

Skywire Software - Answer Suite

Knowledge management and Web self-service application in a hosted environment with issue tracking and reporting features. [more]

Target Market: Mid

SumTotal Systems - TotalCollaboration

Allows employees to get information from company experts and organizations to capture the knowledge transfer for future reference. [more]

Target Market: Mid - Large

A web-based policy and procedure / knowledge base management tool for Lotus Domino. [more]

Target Market: Small - Large

Tacilent - eKM

Provides the framework for a broad range of configurable application solutions across any market and program initiative. [more]

Target Market: Mid

Tacit Software - ActiveNet

Enables employees throughout the organization to share information and connect with one another on key topics. [more]

Target Market: Mid - Large

Talisma - KnowledgeBase.net

Customizable enterprise software streamlines document management, customer support, reporting, etc. [more]

Target Market: Large

Topiary Communications - PersonalPro

Creates knowledge bases that generate self-service applications to improve help desk & customer service. [more]

Target Market: Mid

Traction Software - Traction TeamPage

Enterprise blog software that goes beyond blogs and wiki's - secure, scalable web based communication and collaboration. [more]

Target Market: Mid

Transbit Technologies - tBits KMS

Helps you capture and manage organization wide knowledge seamlessly. [more]

Target Market: Small

Trigent Software - Knowledge-Based Support

Enables companies to provide the right information, to the right people, at the right time, cutting across organizational boundaries. [more]

Target Market: Small - Mid

Union Square Software - Workspace

A suite of applications to integrate all aspects of your organisation by capturing, storing and retrieving your entire knowledge base. [more]

Target Market: Small - Mid

Vialect - intraNET

Corporate intranet software with document, data, and content management available as hosted or installed product. [more]

Target Market: Small - Mid

Visual Mining - NetCharts Reporting Suite

Dashboards and metric reporting clearly communicate business objectives throughout your organization. [more]

Target Market: Mid - Large

Vodium - MediaMosaic Video Library

Enables viewers to search every spoken word of your video content and instantly pinpoint areas of interest. [more]

Target Market: Mid - Large

Xpert Technologies - XPERT Knowledge

Document and Knowledge management system that will help your company track, quantify and manage the flow of knowledge. [more]

Target Market: Small - Mid

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