Customer Relationship Management Software Directory

Featured Software

The AIMpromote system has taken the best parts of CRM and integrated them into a seamless application that puts your sales force in a position to focus more on making sales, and less on learning software. AIMpromote is easy-to-use and is flexible enough to meet the needs of every business. Compare [more]

More Links:      Features      Get Started

Comcate is the leading provider of customer relationship management software for public agencies. Over 170 agencies use Comcate software to improve efficiency and customer service. Comcate eFeedback Manager gives citizens 24x7 access to city hall and gives city managers insight into citizen needs. [more]

A top-rated web-based CRM, EnterpriseWizard manages and automates external customer support, helpdesk, asset tracking, and sales. Easily adapts to your business with customizable tables, fields, look & feel, graphical workflows, escalation, business rules, email notification, live chat, interactive [more]

More Links:      Free Trial      Product Tour      Case Studies

A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, [more]

More Links:      Online Demo      Free Download      Existing DB Sync

Xert Precision Suite is an integrated, web-based system providing industry-leading email marketing and powerful contact & list management features. Xert Precision ties in with ecommerce, registration and other conversion-driven applications to measure marketing offer effectiveness in business [more]

A pioneer of Help Desk Software since 1992, Soffront offers end-to-end CRM Software solutions spanning marketing automation and sales force automation software, customer service and helpdesk software, sales order processing software, asset and project management software, defect tracking software [more]

More Links:      Request a Demo      Qualify for a Free Trial      Soffront CRM Overview

Slingshot's ERP suite is perfect for your $50m+ company as you move to the next level of growth, efficiency and profitability. eCity Sell allows you to create multiple order types with complex workflows that automate manual processes, eliminate errors and enable superior customer service. Our [more]

Deacom, Inc. produces the DEACOM Integrated Accounting and Enterprise Resource Planning (ERP) Software System for building component, manufactured housing, process, and mixed-mode manufacturers, with a specialization in the chemical, pharmaceutical, food, beverage, paint, ink, coatings, adhesive, [more]

Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can [more]

GoldMine is a flexible, but powerful business and customer relationship management solution that can help you improve sales processes and shorten sales cycles by untangling disorganized contact information, correcting inefficiencies, and automating time-consuming administrative tasks so you can [more]

Results Business Suite combines CRM & Business Management to provide you with a single, integrated system to run, manage and grow your business. Results includes sales & marketing, customer service, projects & activities and financial functions. From lead tracking, sales forecasting, quote [more]

CustomFAQs offers companies with its customer service software WebQA, a vehicle for self-service using a dynamic knowledgebase of Frequently Asked Questions (FAQ's). Instantly Answer and Track customers questions through your website. Build a Knowledge Base of Frequently Asked Questions and their [more]

Comprehensive Directory

190 Solutions Listed


Active Business Solutions - Hansa Financials

Modular ERP and CRM system, originally intended for SME's, but increasingly being utilised by mid-range companies. [more]

Target Market: Small - Mid

Active Modules - Active CRM

Stand-alone ASP.NET 2.0 web app with a very robust and intuitive user interface, leveraging the latest in web based technologies. [more]

Target Market: Small - Mid

Active Modules - Active CRM

Active CRM provides businesses with the necessary tools needed to be successful in today's marketplace. [more]

Target Market: Small - Mid

ActivePoint - TX5B Virtual Help Desk

A comprehensive solution to the on-line self-service portion of the CRM process. [more]

Target Market: Small - Mid

Adapt - ADAPTcrm

Configurable, integrated CRM solution enables companies to focus on their customers while saving time. [more]

Target Market: Small - Mid

Advanced Communications - Advanced CRM

Customizable CRM software for small business. This CRM solution is integrated with live Chat and trouble ticketing system. [more]

Target Market: Small - Mid

Advantage Software Factory - AnytimeCRM

Helps Customer Support and Sales departments achieve excellence in client interaction while cutting down the operational costs. [more]

Target Market: Small - Mid

A CRM with specific focus on customer interaction management. [more]

Target Market: Small - Mid

Easy to use system for managing leads from first contact through fulfillment in one place. [more]

Target Market: Small - Mid

Akiva - ChatSpace Community Server

Real-time community and support applications including chat, live events, queued help and instant messaging. [more]

Target Market: Small - Mid

Alaris - ASCRiBO Aquiso

Internet CRM software service that includes contact, task and mail management for only $28/month. [more]

Target Market: Mid - Large

Allbase - Allbase Suite

Combines accounting, CRM, inventory, scheduling, ticketing and more into one web-based solution. [more]

Target Market: Small - Mid

Ansade - Ansade eCRM

Intelligent email responder helps process the emails by suggesting the appropriate answer to these emails. [more]

Target Market: Mid - Large

Anzani Trading Group - NET Marketing

Integrated management of contacts, events, customizable via modules, multilanguage, reporting, searching and more. [more]

Target Market: Mid - Large

Web-based CRM software for middle market and decentralized organizations. [more]

Target Market: Mid - Large

Aptium - intelliForce CRM

Web-based system that manages, synchronizes and coordinates all customer touch points and requirements. [more]

Target Market: Mid

Aspire Technologies - QuoteWerks

Allows companies in every industry to create detailed quotes with speed and efficiency. [more]

Target Market: Small - Mid

Auric Technology - Auric Prospector

Web based CRM that includes opportunity management, customer service and reporting. [more]

Target Market: Small - Mid

Austin-Tetra - Customer Data Management

Creates a consolidated view of your enterprise customer base from fragmented, disparate and inconsistent data silos. [more]

Target Market: Mid - Large

Automation Centre - Customer Tracker

A Lotus Notes module for Web-enabled CRM. Free demo CD available. [more]

Target Market: Small - Large

Autonomy - eTalk

Captures and processes structured and unstructured data - voice, text, websites, emails, chat - so customer insight can be shared. [more]

Target Market: Mid - Large

Avaya - CRM Central

CRM solution with call center and call management capabilities; handles telephone, Internet, fax, email, etc. [more]

Target Market: Mid - Large

Axonom - Powertrak

Call Center module brings Internet-based marketing, ordering and customer service options all day, every day. [more]

Target Market: Small - Mid

Bigfoot Interactive - Interactive Relationship Manager

Enables marketers to implement email programs using advanced segmentation and dynamic content assembly. [more]

Target Market: Mid

BizAutomation - BizAutomation CRM

SFA, Customer Service and Support, Campaign and Marketing Automation; users manage customer data in Outlook. [more]

Target Market: Small - Mid

Bizitek - Emptor CRM Suite

Collaborative CRM Solution with BPM features embedded. [more]

Target Market: Small

Blue Robin - Blue Robin eCRM

Customizable collaborative web-based CRM with workflow, document, sales, calendar, event and report management. [more]

Target Market: Small - Mid

Bravestorm - Boldchat

Live chat and visitor monitoring software to to manage their sales leads, inbound emails and support issues. [more]

Target Market: Small - Mid

Brevient Technologies - FinalCRM

Easy to implement CRM application that offers significant functionality at an affordable price point. [more]

Target Market: Mid

Bridgeleaf Studios - Bridged Exchange Hosted CRM

CRM tool to manage leads, manage clients, assign contacts to employees, and instantly build online forms for your web sites. [more]

Target Market: Small - Mid

BScaler - Enterprise Resource Manager

Browser-based unified database for CRM and MRP / ERP with real-time executive dashboard. [more]

Target Market: Small - Mid

Builder1440 - Sales1440

Home building industry's leading sales automation, contact management & CRM system. [more]

Target Market: Mid - Large

Callippus Solutions - CxCRM

A flexible solution for building a contact network and managing sales and the entire lifecycle of a customer. [more]

Target Market: Small - Mid

Centerbase - Centerbase

Centerbase provides comprehensive, web-based contact management/CRM solutions to the SMB market at an affordable price. [more]

Target Market: Small - Mid

Centric CRM - Centric CRM

Open source CRM solution with features for sales force automation, project management, document management and customer service. [more]

Target Market: Mid - Large

Cincom Systems - Cincom Acquire

An enterprise sales portal that automates selling of complex products and services. [more]

Target Market: Mid - Large

Clear Technologies - C2 CRM

CRM software that combines relationship management, sales management, customer service and marketing management. [more]

Target Market: Mid - Large

Click Commerce - Channel Management Solution

Manage profiles, recruiting, marketing, communications, leads, accounts, funds and forecasts across all channels in a single, flexible solution. [more]

Target Market: Large

Cognitor - InteliginePurge / Archive

Intuitive CRM interface that schedules Amdocs purging with no database storage requirement and is fully searchable. [more]

Target Market: Small - Mid

Collaboration Technologies - Realise Soft Dialer

Award winning outbound call center applications for 20 to 300 seats. Based on CTI protocols and offers. [more]

Target Market: Mid

Comcate, Inc. the leading provider of customer relationship management software for public agencies. [more]

Target Market: Small - Mid

Commence - Commence Industrial CRM

Customer Relationship Management solution: SFA, marketing and campaign management, contact management. [more]

Target Market: Small - Mid

Compiere - Compiere

Open Source ERP solution for distribution and service industries; includes CRM, accounting, inventory management. [more]

Target Market: Small - Mid

COMPLETExRM - COMPLETExRM

Online CRM that handles sales automation, customer support, marketing automation and project management. [more]

Target Market: Small - Mid

ConnectWise - ConnectWise PSA

Web-based professional service automation software designed exclusively for IT solutions providers by an IT solution provider. [more]

Target Market: Small - Mid

Contact Tracking - Contact Tracking

Online CRM software that tracks your sales leads. Includes campaign management and sales forecasting. [more]

Target Market: Mid - Large

Coral Sea Software - Barracuda

Barracuda - customer relationship management and service operations management for small-medium technology products and services providers. [more]

Target Market: Small

CosmoCom - CosmoCall Universe

Supports multichannel customer interactions via telephone and Internet in one high availability platform. [more]

Target Market: Mid - Large

CRMG - CMPro Plus

Flexible CRM for small business includes contact, account, sales, task, document and team management with email integration. [more]

Target Market: Small - Mid

CubeMatch - myCMware

Underpins customers' needs and improves staff productivity, leading to increased sales revenue. [more]

Target Market: Mid - Large

Online knowledgebase of Frequently Asked Questions, email tracking and workflow capabilities. [more]

Target Market: Small - Large

Darwin Productions - Evolution

Complete business management software for any sized company that centralizes your entire organization. [more]

Target Market: Small - Large

Incorporates all of the business requirements of a manufacturer into one, complete system. [more]

Target Market: Mid - Large

Digi-Net Technologies - Groopz

See real-time site populations, offer personalized interactive assistance and gather in-depth customer profile information. [more]

Target Market: Small - Mid

Digita - Tustena CRM

A web-based CRM solution that can be integrated into your own solutions whether they are web-based, smart client or offline. [more]

Target Market: Small - Mid

E-Z Data - SmartOffice

A web-based customer relationship management solution for insurance and financial services businesses. [more]

Target Market: Small - Mid

EBSuite - Customer Service Help Desk

Track & service your Customers, manage Service Requests and Cases, publish Solutions and Knowledges. [more]

Target Market: Small - Large

EchoMail - EchoMail Customer Care

Receives, manages, routes, responds and tracks inbound email originating from a website or an Internet address. [more]

Target Market: Mid - Large

Eclaire Group - Eclaire Small Business Solution

Contact management, CRM, and accounting solution offered as freeware for small businesses. [more]

Target Market: Small - Mid

eGain Communications - eGain Service

Email management, live web customer service, service fulfillment, knowledge management and self-service. [more]

Target Market: Mid - Large

EloraSoft - c|Fabric Sales

Includes Forecasting Management, Lead Management, Account & Contact Management, and Opportunity Management. [more]

Target Market: Mid

eMaximation - MaxCommunicate

Sales, marketing automation and CRM solution. Drip-feed marketing campaigns, activity tracking, and CRM. [more]

Target Market: Small - Mid

Entellium - Entellium

Hosted sales, marketing, and customer service software for small and midsize companies as well as departments. [more]

Target Market: Small - Mid

CRM solution for use in sales, support and marketing environments. [more]

Target Market: Mid

Epiphany - Epiphany Customer Relationship Backbone

Allows the integration of customer data, decisions and processes across all front-office and customer-facing applications. [more]

Target Market: Large

Erudite Systems - Web Cliento

Web based customer relationship management software that features contacts, leads, and analysis tools. [more]

Target Market: Small - Mid

eTouchPoint - eTouchPoint

Customer feedback and coaching application for service-oriented businesses. [more]

Target Market: Large

ETP International - ETP VX

End-to-end retail solution covering Business Strategy Development, Supply Chain, Merchandise Planning, POS and more. [more]

Target Market: Mid - Large

EURL Prave France - Intelligent Relationship Management

ERP / CRM application for Small- and medium sized organizations. [more]

Target Market: Small - Mid

Exact Software - e-Synergy

Web-based solution that includes e-documents, e-CRM, e-logistics, e-project, e-HRM, e-financials, and e-procurement. [more]

Target Market: Mid - Large